1/5 Darian K. 8 months ago on Google • 3 reviews
READ
BEFORE
YOU
GO.
This
restaurant
and
the
managers
that
is
on
the
video
tried
to
charge
us
illegally
15€
per
piece
for
bringing
outside
food.
Here
is
the
story
—
since
we
arrived
late
and
the
kitchen
was
already
closed,
we
decided
to
order
a
bottle
of
wine
and
two
cocktails
while
letting
the
stuff
know
in
advance
that
we
will
get
food
from
outside.
Minutes
later,
the
manager
that’s
on
the
video,
came
and
started
demanding
payment
of
15£
per
piece
for
the
outside
food
that
we
ordered.
We
explained
that
this
is
because
the
kitchen
was
closed
and
that
we
really
did
not
want
to
leave
the
restaurant
considering
that
we
already
ordered
a
bottle
of
wine
and
some
cocktails.
The
manager
then
started
shouting
on
us
and
threatened
us
that
if
we
do
not
pay
15€
per
person
for
the
outside
food
that
we
got,
he
will
call
the
police
and
get
us
kicked.
He
then
started
shouting
in
front
of
all
customers
to
another
waiter
“get
them
out”
in
German
(we
were
non-German)
while
dialing
the
police
to
escort
us
which
was
very
unnecessary
as
we
have
already
finished
our
bottle
of
wine
and
the
cocktails,
and
were
on
our
way
out.
What
he
should
have
done
is
telling
us
in
a
nice
pleasant
manner
in
English
that
outside
food
is
not
allowed.
He
failed
as
a
problem
solver
and
a
manager
in
our
eyes
-
a
real
manager
would
have
handled
this
differently.
What
a
shame,
really,
as
we
had
a
reservation
for
tomorrow
during
lunch
time
as
we
really
wanted
to
try
the
food.
The
restaurant’s
staff
and
management
needs
training
and
to
loosen
up
their
tone
with
their
paying
customers
as
I
see
other
have
similar
complaints,
too..
4 people found this review helpful 👍