The Merchant Kitchen & Drinks image

The Merchant Kitchen & Drinks

Restaurant Bar American restaurant

Big American brasserie offering cocktails, beers galore & a late-night menu in antique-chic digs. People often mention good, service, great, nice, menu, Good, oysters, staff, delicious, drink,


Address

60 Franklin St, Boston, MA 02110

Website

www.themerchantboston.com

Contact

(617) 482-6060

Price rating

$$ $$

Rating on Google Maps

4.20 (850 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11:30 AM to 11 PM
  • Friday: 11:30 AM to 11 PM
  • Saturday: 12 to 11 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 11:30 AM to 11 PM
  • Tuesday: 11:30 AM to 11 PM
  • Wednesday: 11:30 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: good (24) service (17) great (17) nice (16) menu (14) Good (13) oysters (12) staff (10) delicious (10) drink (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anita M. 7 months ago on Google
    It's a beautiful bar/ restaurant. I only stopped for a drink to get out of the rain.
    2 people found this review helpful 👍

  • 5/5 Kelli K. 2 years ago on Google
    The Merchant has emerged from the pandemic and reopened without missing a step! Drinks on point, burger cooked perfectly and with WHITE CHEDDAR! I did not have to choose between greens or fries, they offer a half and half. Excellent service!
    2 people found this review helpful 👍

  • 3/5 Christopher D. 4 years ago on Google
    Great location, beautiful interior. The staff were friendly and helpful. The food just didn't meet expectations. The sea scallops were cooked nicely but there was hardly a smear of sauce for it. Everything accompanying on the plate was way over cooked, charred and there was very little of it. For $31 dollars, I expect alot more than what I got. The blueberry dessert had the consistency of soup with way too much ginger. The whole meal just fell flat. The staff were delightful however and there's a nice atmosphere to the place. The food has to come up a little on this one.
    1 person found this review helpful 👍

  • 5/5 George G. 4 years ago on Google
    Everytime I've been to The Merchant I've enjoyed myself. This time though they outdid themselves. We had Ricotta Gnocchi, Smoked Pork Ribs, Seared Cod, and the Organic Half-Chicken. The food was perfectly prepared and served. The flavors and texture combinations were modern and tantalizing. Our waitress was friendly, attentive, and professional. The beer selection was well thought-out, and the ones we choose were delicious and fresh. It's hard to improve on how they operate regularly, but somehow they did it. Looking forward to my next visit.
    1 person found this review helpful 👍

  • 5/5 J F. 2 years ago on Google
    Delicious shrimp tacos! I appreciated that the menu pointed out the gluten free options. The fries were extra delicious too, though probably a little fatty for some people
    1 person found this review helpful 👍

  • 1/5 Amira H. 1 year ago on Google
    Overall regretful experience. Do not recommend to POC, at least on Monday nights or whenever my server is working. As a black woman that likes to solo dine, I’m no stranger to picking up on the fact that servers often don’t want me due to stereotypes about black diner’s behavior (bad tipping, rude, sending food back). I knew I should have immediately turned around when I asked the hostess if they had seating for one and she looked at me with 0 enthusiasm before picking a sticky menu to give me (she had to actually pull it apart and still decided to give it to me without wiping it down or picking a different one). I sat for a good ~15 before a gentleman approached me asking what I’d like, he elaborated that my actual waitress was busy with another large party so he’d help for now. Sure, I thought, no biggie. But even after the large group left, she continued to give all her attention to two other tables full of (you guessed it) people of the lighter side. She was laughing, jovial, friendly. Incredible difference compared to the literal silence I got. There’s nothing quite like coming into a place just wanting a meal after work and coming away feeling less than human. My meal was ok- the drink was horrible but I felt uncomfortable sending it back since my server was already stand-offish. She spoke to me twice, each less than about 10 seconds, and could not have been more curt. After I stacked my plates neatly and got my card out she inquired about additional items (coffee or dessert)- as if! Suddenly I exist to you when there’s the potential for me to spend more money?? I’m tipping her 20% solely off the principle of the fact that I used to be a line cook & respect the food industry/it’s workers. Also, if I tipped her what her service was actually worth, it’d probably only drive home the stereotype and possibly cause similar experiences for future black diners. This was a very disheartening experience, but at least I now know one place in Boston where I’ll take my dollar elsewhere. It’s worth noting that this one waitress and hostess likely don’t reflect the restaurant as a whole- but I certainly have no interest in coming back to see if I’m right or wrong about that assumption.
    1 person found this review helpful 👍

  • 4/5 Andressa P. 5 years ago on Google
    I went there on a Sunday with some friends, so there was only the brunch menu available. There are lots of options of a classical American brunch. I'm just giving 4 stars cause the food was a little bit salty. There is live music on Sunday's brunch. The burger was really good, the fries are amazing and the salad wonderful.
    1 person found this review helpful 👍

  • 5/5 Alex 1 year ago on Google
    Great food. Swordfish was absolutely delicious, as well as the burger. Bulgogi sandwich was really nice too. We ordered steak frites medium rare and it came almost rare, nonetheless it was good. Tasty cocktails, good selection of beer. Great service, efficient and friendly.
    1 person found this review helpful 👍

  • 5/5 J T. 1 year ago on Google
    Love the place. A little too hot in there. Overall the oysters and the tuna tartare were delicious. Def stop by if you're in the area. 😎 Fyi if you're looking for a big selection of food this is not the place for you, still try it out.

  • 5/5 Melissa H. 1 year ago on Google
    The price for the burger was $2 more than what was on the menu ($19 v. $21), but otherwise the food was great, and it was served piping hot. Fix the pricing issue and this restaurant would be perfect!

  • 5/5 d r. 4 years ago on Google
    Good food and friendly staff.

  • 4/5 Graham S. 4 years ago on Google
    Very nicely appointed bar and restaurant, but some how a little cold

  • 5/5 Melissa T. 5 years ago on Google
    Fantastic atmosphere. Quiet enough to have a conversation but not quiet enough to be boring. Food is plates thoughtfully and of high quality. I can't rave enough about the espresso martini..if you like vodka and coffee, its a must!

  • 5/5 Le V. 4 years ago on Google
    Cool bar n restaurant. Awesome beer selection.

  • 5/5 mimi e. 4 years ago on Google
    Amazing food and drinks! The bar staff was very attentive to our needs and the service was quick for being a weekend. So much to choose from for beer and cocktails!

  • 5/5 Robin J. 4 years ago on Google
    Really good beer selection. "Mood Booster" cocktail is pretty awful, neither of us liked it. "Sweet Heat" missed the mark in that it doesn't taste sweet at all really, but personally I still really really liked it (my friend however, expecting something sweet, did not). We also got brought the wrong drink at some point, but were brought the right one 5 minutes later and told we could keep the other one without even having to ask for it, which as far as I'm concerned more than makes up for it so I'm pretty happy with the service.

  • 5/5 chris p. 4 years ago on Google
    Excellent service and food. We held a private party of 20 and the atmosphere was perfect. Much appreciated!

  • 4/5 Rachel L. 4 years ago on Google
    Extremely overpriced but one of the FANCIEST restaurants/bars in the downtown area so it only makes sense! I recommend holiday parties and small get togethers at this location. Drinks are always classic and potent , so you get what u pay for with drinks !

  • 2/5 Michael W. 4 years ago on Google
    Food was okay but the waitress was of no help. Took our order, delivered ONE cup of coffee, and never saw her again until time to get the check, and that was only after I stood up to leave. Water Guy was great... 3 times to the table.

  • 5/5 Ragnarok30 3. 4 years ago on Google
    Best Place !! Best Bartenders ! Best vibe!!

  • 4/5 Melanie D. 4 years ago on Google
    Busy place close to a number of hotels and shopping. Good food and service. We had the buffalo cauliflower and tuna as appetizers, both which were delicious. Due entrees we had the ramen with shrimp and scallops. The scallops were delicious and the ramen was tasty. Not overpriced and good sized servings.

  • 5/5 Michael B. 1 year ago on Google
    Really enjoyed dinner. Comfortable, contemporary atmosphere that was clean and we'll organized. Everyone, from the hostess to my server to the food runners were courteous, helpful and did a great job anticipating my needs. Food was fantastic - fresh seafood, cooked well. Seasoned well. Nice choice of menu options with a nice balance of traditional and innovative entrees. I'll be back!

  • 5/5 Lizzie 7 months ago on Google
    Enjoyed the $1 oysters! Light and fresh. Tried out the gnocchi and fish tacos - gnocchi was great but very rich, tacos had great balance of flavor and freshness. Also had a couple of cocktails - Palomino and Amalfi were very good. Would come back on our quest to find a go-to oyster happy hour (liked that it runs 4-9 pm on Fridays)

  • 5/5 Mateo G. 8 months ago on Google
    Went there last night and the cod was delicious. Generous portion size and my server Rachel was great.

  • 4/5 Philippe-Antoine B. 5 months ago on Google
    The $1 oysters were pretty good. The fries and fish tacos were solid too. Good selection of beers and cocktails. Service was really slow and our table was in such a dark area you couldn’t read the menu.

  • 3/5 John C. 8 months ago on Google
    Came here for the oyster happy hour Friday night, and the Canadian oysters were crisp and tasty. However, their food selection was small. My girlfriend got the steak frites and liked the fries. I got the pan seared cod which turned out to be seafood risotto with a small piece of cod. The fish was bland and the risotto too salty. Our waiter was nice to ask the kitchen to re-do it and I got to know the risotto was “PRE MADE” and they’d just put parmesan before taken out??? No wonder it was cooked. The re-made one (pic 3) didn’t have the cod and portion was significantly smaller. I’m confused. I will come back for the oysters, but only the oysters.

  • 4/5 Ruby F. 7 months ago on Google
    Stopped by on a Friday night and surprisingly it wasn't busy. We came here just for the oysters (HH till 9pm). The oysters were pretty good and fresh. After ordering 50 oysters split between two, I now what my limit is :)

  • 1/5 Sarah G. 11 months ago on Google
    The service was pretty horrible here. The only saving grace was the host who was super nice. I was meeting a friend and arrived first so sat at the bar. I was completely ignored for the entire 10 minutes I waited for my friend. When my friend arrived we moved to another section of the bar and the bar back was nice enough to give us water, but couldn’t take our order. Took forever to order a drink and we sat with empty glasses for about 25 minutes before the bartender thought to ask if we wanted another round (we did). We probably would have gotten a third round, but because the service was so bad, it has gotten late so we just wanted to pay and get out of there. However it took another 25 minutes to finally get our bill and pay. This was not a busy night. I used to work in the industry so I am more patient than others, but the bartender was just hanging at the end of the bar talking to coworkers or just staring into space oblivious to our attempts to get his attention. The drinks were good enough, but I won’t be back.

  • 4/5 Austin A. 1 year ago on Google
    Beautiful bar, oysters were so good the 3 of us ate 2 dozen. Cocktails were good, not exceptional. Ordered more food that we never got, but it was on the check and bartenders/managers never realized so the service was a little spotty. Just popped in for oysters and drinks so I can't give a full, fair review. Clean great place, nice people, amazing oysters

  • 5/5 Emily S. 1 year ago on Google
    Came in for dinner and was stuffed splitting apps alone. Good portions and tasty food! We had the ricotta gnocchi, which was amazing and the roasted cauliflower. Loved both! Also love that they have vegetarian options on the menu. Our server was super sweet and attentive. I will be back!

  • 5/5 tommydoherty42 1 year ago on Google
    I sat at the bar I had some whisky and I had a Pilsner the bartender recommended a exhibit a everyday lager. My uncle Patrick and I had great service at the bar from Daniel. The establishment was clean as can be, nice place to enjoy some time downtown.

  • 4/5 T E. 1 year ago on Google
    Ordered the Steak Frites. Fine dish overall but nothing that wow’ed me. The fries could’ve been warmer. Ordered a cocktail that was good. Service was attentive. Not a bad option if you’re in that part of town but I wouldn’t go out of my way to return there.

  • 4/5 Ludovic M. 1 year ago on Google
    Good place, loud but nice atmosphere. Food was okay - steak frites was under cooked. Menu is not filled with much interesting plates. Wine list is very small. Service was okay

  • 5/5 Ana L. 1 year ago on Google
    Top notch and great prices for afternoon lunch. Outdoor seating, friendly & efficient staff. Loved the chicken parmigiana, and especially the crispy and chewy blueberry cobbler.

  • 2/5 Michael F. 1 year ago on Google
    Nice place, good menu. Service is very rough. A colleague ordered a cocktail off the menu and 15 minutes later was told that they were out of an ingredient. He made another choice and 30 minutes later, still no drink. I spoke with the hostess who made it very clear that she did not care one bit about my colleagues missing drink. Won't be back

  • 5/5 Rebekah A. 1 year ago on Google
    Went for a late business lunch. Dark and intimate atmosphere. Staff was attentive but not intrusive. We spent 90 minutes there. The food came fairly quickly but we were not rushed as we wanted to chat and get some work done. Great experience overall.

  • 3/5 Alexandros A. 4 years ago on Google
    Not big menu . Service average

  • 5/5 Kevin H. 1 year ago on Google
    My wife and I ate dinner here before a show. We had never been here before and just picked The Merchant at random. The food and service were excellent! I had the Grilled Artic Char - best meal dining out I have had in years. My wife had the Steak Frites. The food was fantastic!

  • 5/5 Breanna C. 3 years ago on Google
    My top scene for american food. Do not leave if it's busy, it is worth it. I've had nothing but pleasant experiences here and plan to keep coming back. It has a great interior. Similar to a place in Denver I loved.

  • 4/5 Jason W. 4 years ago on Google
    Cool place but food is meh...

  • 3/5 Grégory S. 4 years ago on Google
    (Translated by Google) Very nice but too noisy (Original) Très sympa mais trop bruyant

  • 5/5 Gene P. 4 years ago on Google
    Nice and classy and does everything the way you expect from an establishment like this while not crossing the price line for anyone.

  • 5/5 Hazael V. 4 years ago on Google
    (Translated by Google) Good beer place. Great variety and at a very competent price in relation to other sites. We looked at the menu and had good options to eat but we entered very early and we were not hungry. It is a quiet place, with several televisions, free Wi-Fi and an exquisite treatment of the waiters. (Original) Buen sitio de cervezas. Gran variedad y a un precio muy competente con relación a otros sitios. Ojeamos la carta y teníamos buenas opciones para comer pero entramos muy temprano y no teníamos hambre. Es un lugar tranquilo, con varias televisiones, wifi gratis y un trato exquisito de los camareros.

  • 4/5 jerome c. 4 years ago on Google
    Good, creative food, nice atmosphere, friendly service

  • 4/5 Chris D. 4 years ago on Google
    Pleasant and inviting

  • 5/5 Austen H. 4 years ago on Google
    Consistently great tap lines, and decent food.

  • 5/5 Numbers M. 3 years ago on Google
    We love shake shack. This location was almost out of everything when we arrived. They did not have chicken nuggets and there were a lot of other items they told us they were out of. Good location. They had outdoor seating as well. The food was good I was just disappointed in how much food they were out of. It’s also disappointing when you have a 3 year old that wants their chicken nuggets and they are out.

  • 1/5 Lanift 4 years ago on Google
    Bartender Erick was extremely disrespectful and manger clearly could see this but decided to side with her employee! Highly don’t recommend

  • 5/5 George R. 3 years ago on Google
    We like a lot hanging out. Yesterday we visited this excellent place which friends told us about. We spent a lovely evening there with excellent meal and an experienced team and an impressive cuisine. We put this place in our phone list and we will certainly return soon. Highly recommended.

  • 5/5 Matthew T. 3 years ago on Google
    Very good service, quality tasty food, great pizza and great wine.

  • 1/5 Maire M. 3 years ago on Google
    Thw waitress tried to take my food away when I was still eating several times and then put the bill down for my companions which felt like a rude hint to leave. Bad service.

  • 5/5 John H. 4 years ago on Google
    Fantastic food, nice employees, consistently awesome ambience. They charge reasonable prices and the food quality is fantastic. Highly recommended.

  • 5/5 Indraneel B. 4 years ago on Google
    Good selection of drinks & excellent food - both seafood & meat. Good service too. Recommend strongly as a dinner place with family and/or friends group.

  • 4/5 emily z. 4 years ago on Google
    Good but not mindblowing. I've been here multiple times tho. It's nice they serve late at night and I've never had a bad experience here.

  • 4/5 Elizabeth R. 5 years ago on Google
    I always think there will be more menu options I want to try, but sadly there are not. however, the burger is bomb. I go there for the burger and cocktails.

  • 5/5 Tammie K. 4 years ago on Google
    Stopped here for lunch today (party of 7) The atmosphere and the food were both great. The burgers were delicious and juicy. (Rare to well done, both juicy and tasty) It was fast(less than an hour), friendly and I highly recommend you try it.

  • 5/5 Sherman H. 4 years ago on Google
    Great staff

  • 5/5 David S. 4 years ago on Google
    Had a nice experience last week, went with some of my friends. This American food house is very busy on weekends. I loved the tasty items because these are so delicious, spicy, and yummy. Popular foods are Steak Frites, Croque Madame and Slow Roasted Chicken.

  • 5/5 kiran b. 4 years ago on Google
    Classy place, good ambience, live music, tasty food

  • 5/5 Ken H. 4 years ago on Google
    Great food and service. Had an excellent Thanksgiving dinner here and many great brunches. Staff are very friendly, in particular Andrea and Brent

  • 4/5 Justin A. 4 years ago on Google
    Love the drinks and always a good meal

  • 1/5 lindsey 4 years ago on Google
    DO NOT GO HERE. ESPECIALLY IF YOU ARE UNDER 35. The wait staff treats young professionals as children. Honestly the WORST experience. Our waitress was horrible. Came to our table and greeted us with “okay so...” and then never came back. When we tried to get someone’s attention for the bill (after standing up, wavings hands, TRYING to get someone’s attentions, tapping the glass), we were rudely told to not tap the glass rather than asking why we were tapping. They were horrible. The ONLY good thing was the host telling us to have a good day. UNDER cooked sausage and took 15 minutes to get ranch dressing after asking 3 people and we received something resembling cold spinach dip. Bad experience. Bad wait staff. Bad experience.

  • 1/5 Charles S. 4 years ago on Google
    The worst experience ever!!!!! !!!!!! Do not go here if you expect nice staff or properly cooked food!!!!!!!!!!! Bad bad bad bad bad.........

  • 3/5 Brendan 4 years ago on Google
    Ok place for food and drinks. A bit overpriced if you ask me. $33 for a salad and a sandwich (we only had water).

  • 5/5 Yoshitaka K. 4 years ago on Google
    The fries are good!!! And so are the sliders.

  • 4/5 M C. 4 years ago on Google
    Safe bat/restaurant option for quick work lunches. Veggie wrap was a fairly poor option, but a great drink selection helped wash it down.

  • 5/5 Yeon-Uk K. 4 years ago on Google
    (Translated by Google) Drinks and meals are sorted and crowded during the evenings. Surprisingly delicious and good atmosphere. (Original) 드링크와 식사는 분류되어 있으며 저녁시간대에 사람이 많이 몰립니다. 의외로 맛있고 분위기가 좋습니다.

  • 2/5 Marco Felipe R. 4 years ago on Google
    Food was subpar, particularly for the price. We had to ask other staff members where our server was so that we could ask questions and later to pay the bill. Also, while I typically like dim lighting, it was so unevenly lit, that at my table (which consisted of three young professionals) we had difficulty reading the menu. I had to take out a light and let the others at the table borrow it. Good location as others have said.

  • 5/5 Bryan G. 4 years ago on Google
    Only had a drink,but have heard alot of great things!!

  • 5/5 Katie W. 4 years ago on Google
    The food is excellent, and they have an excellent beer/drink menu!

  • 4/5 Jesse G. 4 years ago on Google
    This place is slammed when you would expect it might be but you can get in during the day. Great tap list and a nice spot. Didn't eat.

  • 4/5 Alberto G. 4 years ago on Google
    A really good place with tasty food. Recommended!

  • 4/5 Andrew D. 4 years ago on Google
    Good location and a decent environment. Food was a little lacking though but would go back for drinks / apps

  • 4/5 Pedro Gustavo T. 4 years ago on Google
    Nice place to have some food and some drinks with work buddies. :)


Call (617) 482-6060 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
    • ✓️ Private dining room
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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