Featured Reviews


Frequently mentioned in reviews: doctor (72) Winnie (60) clinic (51) time (35) patient (27) appointment (26) medical (22) health (21) patients (19) recommend (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Steven F. 4 years ago on Google
    The doctor cannot follow her opening hours. And she was very rude when I asked if the clinic is open. The closure notice is blocked by the โ€˜closedโ€™ plate. Anyway I have never met any doctor as rude as this one. Will never visit again. Terrible attitude.
    8 people found this review helpful ๐Ÿ‘

  • 1/5 David M. 5 years ago on Google
    Amazingly unprofessional. I accompanied my wife a week ago. She shared an issue she was very worried with to which she was just told she was aging and that is just how it is... such a lack of empathy. Furthermore this was clearly not in the area of expertise of the GP who could have simply limited herself to referring her to a specialized health professional
    7 people found this review helpful ๐Ÿ‘

  • 1/5 David R. 5 years ago on Google
    Awefull visit. The doctor was bad mouthing the doctor next door. And gave me half a treatment saying the insurance was not giving her enough money
    6 people found this review helpful ๐Ÿ‘

  • 1/5 6TheAndoliniFamily6 5 years ago on Google
    Slowest doctor in the world. Takes about 30mins per patient. And then another 30mins for the pharmacy to prep your (basic) meds. Spends a lot of time bantering (can hear from outside). Only see if you got nothing to do, and a whole day to spare! ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก
    6 people found this review helpful ๐Ÿ‘

  • 1/5 Yu Ting C. 4 years ago on Google
    I just moved to this area and decided to go to this clinic based on the glowing Google reviews. My bad that I did not see the 1 star warnings. My consultation there this morning consisted of 10-15 min of the doctor effectively reprimanding me for not knowing better from my symptoms based on my own occupation (research). Perhaps so, but that is exactly the reason why people see a doctor, isn't it? Because doctors are clinical experts? Why would I even pay to see a doctor if I can just diagnose myself? She also said "you are 26, what is the worst that can happen to you?", "you only need to be worried if you are promiscuous" when I was simply voicing my concerns about my own health. Why shouldn't I be? The pain bothered me enough to take a quick break off work to see the doctor. But I left feeling sad and stupid.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Kevin W. 1 year ago on Google
    Little queue and doc spoke good English. But it's very very very expensive for a GP. If your insurance covers it, go ahead. Else go for another clinic you will save a lot. Definitely a money first oriented practice as opposed to patient first. Doc insisted on going to her referral for scan and specialists. The scan for my thumb at her referral was 1.3k... and I had to pay for the scan upfront at her clinic. Edit: so many new accounts gave 5 star reviews right after posting mine. All with little reviews and very generic statement.ale your judgement.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Ang S. 3 years ago on Google
    Went to level 1 specialist clinic on 02 Nov. Firstly, Doctor Chin is nice and very experienced doctor to consult. However, the reception could be better. When i went to collect the medication, I initiated to tell the reception I am under the company insurance group, and the reception gave a puzzled look and told me that I should tell them before I made the appointment. I do not need such unnecessary remarks or reaction and they should just simply allow me to fill the insurance group information, and review on how they can improve the process so that this administrative mistake can be improved. I suggest to improve things please train your reception to ask patient if they are making the appointment under insurance group as a standard procedure as this will help patients provide all information required to make the appointment. Another issue I found is that the reception told me because I am under company insurance they will be no invoice provided to patient. I know that clinic submit claims directly to the insurance group but patient not getting an invoice is very concerning. Do also note that when I go to other clinics like Q&M Medical they do provide invoice to patients even if it is claimed under the company insurance. The reason for giving the invoice to patient is for reconciling with the claims made to the insurance group with patient copy invoice to resolve discrepancy in claims. In short it is to prevent insurance fraud, where clinics or hospital could submit doctored claims and they is no way for insured patient to dispute the claims since they is no invoice provided to them. When I told the reception that other clinics also providing invoice in such circumstances and commented that is very unusual why no invoice is provided to me, none of the receptionists in the reception area could be bothered to even respond or engage with my comments/feedback and instead went with a "silent treatment" towards me. Now I find this very rude and unprofessional. They should very least acknowledge my comments and ask me to submit a feedback officially.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Xin Q. 3 years ago on Google
    Visit the GP on 25th August morning. The young Chinese female nurse with long hair has bad attitude, not as good as rest of the nurse (except for short hair nurse as well). But her attitude very good when talking to her colleagues. Luckily the doctor is very nice, I think is Dr Chin. Hopefully next time is previous nurse here to do the registration.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Cassandra C. 2 years ago on Google
    There is a lot left to be desired in terms of service and professionalism. I had submitted an enquiry for an appointment about two weeks before, but did not receive any reply so I had called the clinic and was told that due to the purpose of my appointment, I can walk in. On the day itself, I was chided by the staff at the counter that I should have made an appointment rather than walk-in. The staff and dr had both failed also to inform what needed to be done and did not ensure that the necessary tests were completed that day. Incredulously, I received a call two weeks AFTER the appointment to say that the check up was incomplete and was demanded to tell them when I can come down againโ€ฆI have not lost so much faith in a healthcare clinic before.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Gwen L. 5 years ago on Google
    The female doctor has very poor manners and tends to shout at patients. Since my insurance pays for consultation, the clinic didn't think I would care if they make me sign in even though I didn't see a doctor. There is a charge for consultation even though there was no doctor around. Previous time, the doctor prescribed drowsy medicine even though I said I needed to be alert.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 J John (. 2 years ago on Google
    Booked a health screening package with StarMed and one of the worst thing I hated was the invitation of a student to observe the consultation session with the doctor. First, the doctor did not ask for my consent and just told me it was his student. Second, during the consultation, he asked me to take off my clothes and lie on the bed and I had to politely ask the student to leave, something he should have done since I am a man and the student was a young girl. After a couple of weeks, I had a follow up to discuss the results and again there was another female student and again without my consent discussed all my issues with cholesterol, eating habits and telling me I was fat. Felt really disgusted with the whole incident and would never recommend anyone to StarMed. In fact, I shared the incident with my colleagues and advised them to go to other hospitals where they won't feel like they were being experimented on. PS: The only bad experience I had was with the consulting doctor. All the nurses and assistants were outstanding and professional with their service.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Alan D. 4 years ago on Google
    Convenient location, friendly staff and very reasonable prices. I did my full health checkup and got everything done quickly. What I really liked is that they occupy a few floors in the building and have all the necessary machines in one location. Denise their CSR manager was also a great help in getting my insurance payments sorted out. Highly recommended
    3 people found this review helpful ๐Ÿ‘

  • 5/5 JanineK 8. 1 year ago on Google
    Since arriving in Singapore almost one year ago, I have used Dr Winnie as my GP. Dr Winnie is a fantastic GP, who considers each patient`s circumstances holistically and provides the necessary medical treatment as well as dealing with environmental factors which might be having an affect on ones mental and physical wellbeing. Dr Winnie truly listens to me and cares about my wellbeing. Thanks Dr Winnie for taking the time to listen to me and provide me with treatment that has changed my life for the good. It has taken me years to find such a kind and caring doctor. Thank you!
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Mengnan L. 2 years ago on Google
    Very unprofessional. I came back to get my testing result on the appointment date, but was only then told by the receptionist that the doctor is half day and some more wonโ€™t come back to this clinic due to COVID. I have then to be rescheduled to another day with anther clinic which is very far away. (If I know this would happen, I wonโ€™t even come to this clinic at first due to the distance) My time was wasted. Staff here should at least ensure that patient has been notified on time for any changes.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Bingying L. 2 years ago on Google
    My first visit to this clinic because I needed to take sinovac vaccine. The customer service process is nonexistent. Clinic staff including the guard gave no or wrong instructions. For starters, guard told me to wait outside for a nurse to receive meโ€ฆ I was trusting enough to follow the instruction but ended up waiting for 10 mins and past my appointment time, only to see no nurse ever came out. So I decided to walk in myself against the guards instruction. Similar lack of attention persisted after I went inside. In summary, I arrived early for my vaccination appointment at 11:30 am and ended up waiting around for 45 mins. Please tell me whatโ€™s the point of an appointment? Vaccine took 2 mins; monitoring took 10 mins (when they said it should be 15 mins). In general not a place that inspires confidence or trust.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Tulua O. 4 years ago on Google
    I initially thought the previous bad reviews on Dr Winnie Foo were exaggerated until I experienced it myself. Upon entering her clinic to register for consultation, I heard the doctor shouting at her staff. The doctor was rude and spoke in a condescending tone to me. I will definitely not come back. Do yourself a favour if you're in the area and looking for a doctor, visit the clinic few doors down instead. You know the quote, โ€œa person who is nice to you, but rude to the waiter, is not a nice person.โ€ She's EXACTLY that person.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 ManicYTT 3 years ago on Google
    I myself am thirteen years old and Dr. Winnie is a doctor that is really good in her job. She is always clear and explains it in a way I know all the important things I need to do. She is very patient and kind. Dr. Winnie is open to you and tells you if you need to take medication or anything else to make you feel better. And she does all that in a good mannered way. I recommend Dr. Winnie as a trusted GP to anyone, also children like me, as she can help you with many health questions.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 amie c. 1 year ago on Google
    I returned to Singapore for a holiday and had to see Dr Winnie for an ear problem. I was so grateful to be able to make an appointment with her and see her on such short notice. She took incredible care with my health issue and went above and beyond to provide care in her warm, compassionate way. I owe her my comfort for the rest of my trip. Thank you Dr Winnie! I only wish all of Singapores doctors were as knowledgeable and caring as you.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Angela G. 2 years ago on Google
    My family has seen Dr W for almost three years. She is a very nice doctor, reliable and knowledgeable. She is willing to take time to explain to us any questions we ask her. I have two young children and she is very patient.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Thwet Yee M. 3 years ago on Google
    I visited 05 of December. Customer Service is so bad especially young Chinese female nurse with long hair so rude for patient customer. Her attitude is so rude. I feel not satisfied to visit starmed clinic with this nurse next time. First experience give me good lesson.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 - L. 11 months ago on Google
    Winnie has a condescending attitude, the worse doctor I have ever met. I asked a question about my confusions on my medical chart then she suddenly shouted at me saying that Iโ€™m not a doctor, that she is the doctor and pointed at her graduation certificates, so I should not ask questions. An extremely confusing and unusual matter as I had asked a normal question that doctors usually clarify with no problem. She didnโ€™t have an answer my question in the end anyway. I had also waited 2hours despite having made an appointment. The bill was way higher than other clinics. Not trustworthy, terrible experience and will never come back. (Review of my experience from 2018)
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Derek P. 3 years ago on Google
    I attended the clinic for a health checkup. Dr Yee, the radiologist and the nurses were experienced, professional and efficient at their job. I only wish I could say the same for the receptionist Denise, who had none of the above qualities. She was rude and lacking in professionalism. That would still be fine but for what happened while I was making payment, during which she made unnecessary and insensitive remarks about my private matters. Her remarks were overheard by a room full of people and it was very embarrassing to me. For this reason alone, I would not really want to come here again.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Ashley C. 2 years ago on Google
    My first health screening experience here was great! Dr Chin is such a nice doc, and the nurses made everything very efficient. Thank you!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Kim Chuan O. 3 years ago on Google
    Service is really bad. The recep will shove you around on and off. Asked for referral and recommendation and all I got is you can call any specialist with the referral letter. Wish I never went there. Blood boils.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Clara L. 3 years ago on Google
    10/10 stars for service and professionalism! The nurses are very friendly and fast in responding all my inquiry. My appointments are booked through WhatsApp - very straightforward and easy. Dr. Chin has been the most reassuring and caring doctor Iโ€™ve seen. I have been many places for health screening and Starmed is my only choice since I started 3 health screenings ago. Thank you for the excellent and efficient service! Please continue all the hard work and service behind the counter :)
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Alex 4 years ago on Google
    Bad experience on services. 1. The customer service never returned my IC after verification, I only realised that after I left the centre for hour, I called them immediately, but they asked me to come back another time to collect the IC as it was Sat which closing at 12pm. 2. On the day of medical report review, appointment made at 1030am, After 25 mins, I asked how long do I need to wait for? The customer services person in charge just tell me still got 2 patients waiting in front of me unfriendly and without feeling sorry. Then I only able to go for review at 1130am, which is 1 hour later. The review only took 5 mins. So I waited for 1 hour for 5 mins review. Obviously this centre lacks of Doctors. There is only one doctor to do medical checkup and also medical report review, surely it will be late. Please learn to be punctual and increase the quality of customer services.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Mohd A. 3 years ago on Google
    The doctor are well trained and very experienced. But the staff. Omg. Very slow and unprofessional. The waiting time is so long. Keep telling me there is one more patient one more patient. How long must i wait. This does not look like a specialist hospital. Look more like a normal clinic. Even ask us to come earlier. Whats the point? I come early also must wait like 1hours jus for a review. Stop taking more money while the service is horrible poor.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 M. Y. M. 2 years ago on Google
    My family and I have been seeing Dr Winnie over the years. She is friendly, thorough, competent, and knowledgeable. Very glad to have Dr Winnie to go to for our medical issues.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Peter W. 2 years ago on Google
    My experienece with them trying to book an health screening was terrible to say the least. Sent them an email on last Friday 23 July, followed up with a call which was diverted to voice mail, and till today which is the 28 July, I still dont get anyone to follow up. I noticed they keep asking cleints to call them or send to their info email, but what is the point of doing this when they don't sincerely wants to follow up??
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Trendytrove 2 years ago on Google
    Terrible terrible scheduling system that sent me the wrong dates for my appointment more than once and sent the wrong sms reminder. Waste of my professional time.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Ming Zhang L. 3 years ago on Google
    When walk in to StarMed Specialist Centre, the front dest old lady ( her name is Sharon if I not wrong) is very unfriendly.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Senthil K. 3 years ago on Google
    Dr. Khoo is very good and explained things clearly but front desk staff service is poor. i. Advised us to go for scan but did not mention that need to fast becos of that need to wait 3 hrs at the scan center ii. We were given an appointment for followup checkup on day but I think in their system they booked a wrong day.When we came as per the date given to us, we were told we dont have appointment. Becos of this had to wait more than an hr to see the doctor. iii. After seeing the doctor the waiting time is longer to make payment and get the letter. There are more staff than the patients waiting but not sure why its taking a very long time. Its not just for us but I noted the same for other patients as well.

  • 2/5 Siska L. 3 years ago on Google
    The nurse can work better in serving patient. they work very slow, and when i ask to help filling in insurance form it takes ages. when i call to check on the insurance form, they dont really bother. im really disappointed, dont said you are a specialist centre if you cant treat your patient specially.

  • 4/5 in won h. 3 years ago on Google
    A doctor who takes his time and doesn't rush you out the door. Also a doctor who actually thinks with you and answered all my anxious question. Recommended.

  • 1/5 Emerson 2 years ago on Google
    nice doctor and experience. nice ambiance except for the short haired staff of dr. chin..OMG. almost 2 years she still the same attitude. also scolding patient what to do acting she's a doctor. telling her im a just a patient and no idea what's happening on their side. never also contacted me or call me in advance for my next appointment as dr told me for almost 2 years. if you have personal problem gurl don't put it to your patients.

  • 5/5 Mariadas B. 3 years ago on Google
    Hey. Was there for my health screening and swab for travel. The service is very efficient, well coordinated and processed well. Kudos to the team. Cheers

  • 3/5 Ricky C. 3 years ago on Google
    I paid $260 for PSA and Free testosterone lab test excludes doctor fee.

  • 5/5 marilyn c. 1 year ago on Google
    I have visited Dr Winne ever since I moved to this area in 2018. Had initially visited her as her clinic was one of my panel clinics in my insurance plan. However I didnโ€™t stop visiting her even when her clinic opted out from the panel later. She is an awesome doctor who diagnose your illness and prescribed the right medication so you donโ€™t need to visit her the second time. Sheโ€™s patient, knowledgeable and friendly. Kudos to her for taking care and healing me each time I visited her!

  • 5/5 Azidev L. 7 months ago on Google
    Best doctor i have meet , she very friendly always gv advice very clear , the service charge also is affordable ,

  • 1/5 Staff Khoo Geok H. 1 year ago on Google
    I didnt know that this clinic only takes appointment. So if you fall ill, do not go there cos they will not take you no matter how sick you are. I told the clinic assistant that I am really quite sick and ask if the doctor can see me. She came back with a NO. I kept asking her to check if there is any possible slot she can squeeze me in and she kept telling me they only take appointment and they are quite full. I tried to tell her that I am really not well ... then she repeated that they are quite full and ask me to come 2 days later cos next day also full. Hearing that, I was really annoyed with such insensible reply and inhuman suggestion. So I asked her loudly "I am very ill and you ask me to come 2 days later?" Then the doctor came out herself to shout at me to say that she will not allow people to shout at her health care worker. I repeated my statement and the doctor raised her voice to tell me that i should not shout. So who is shouting at who? There were 3 other patients there. Isn't family clinic serving sick patients? How does one make appointment days before he is sick? I will not visit this clinic again. I don't think this is a 4.2 star clinic too. Please rate yourself after reading my experience. [THIS IS A RESPONSE TO THE REPLY BY THE OWNER OF THE CLINIC: 1)Owner's reply: The patients in the clinic whom you saw, are also ill and already had appointments, therefore it would not be fair to them, and compromise their time with the doctor, just to squeeze you in. My response: I did not ask to jump queue, or be unfair to the rest who had appointment. I meant to squeeze in, if there is any short in-between appointment slots or as the last patient in the afternoon. That is what I asked your assistant. Please check accuracy of message told to you. 2)Owner's reply: You also refused to abide by the clinic's safety protocol for screening potential covid patients, which put our staff and the other clinic patients at risk. My response: This is not true and you need to retract this statement. I was not asked/screened for covid. How was I putting your staff and patients at risk? 3) Owner's reply: Abusing health-care staff is also against the law. My response: I don't think I abused the health-care staff, unless you take "Huh? I am so sick and you ask me to come 2 days later? " as a crime against the law? I saw the reply when I was away on holidays overseas and the accusations and untrue statements have caused me anger, mental stress and anxiety when I was supposed to be enjoying my trip. Why was I committing something against the law when I was begging and begging to see a doctor for my illness and got rejected? 3)Owner's reply: We empathise and understand that being ill or in discomfort can affect one's behaviour, and we hope that you are feeling better My response: Thank you for the well-wishes. I left your clinic to another immediately and was given an injection to subside the pain I had and I felt much better in that evening already. I recovered well in the next 2 days with the doctor's prescription. He said the infection would have gone really bad if I had delayed. Conclusion: I really did not want to engage myself on social media platform. I was merely giving a review. Please call me or meet me to talk in person if the owner of the clinic have further things to refute. But please do not accuse your once-loyal patient on laws and untruths in your reply to bad reviews. That is not what health care is about. In fact, I am emotionally and psychologically drained and down with this encounter and reply, which I hope I need not seek another medical treatment for it. Happy new year ahead.

  • 1/5 Lydia O. 1 year ago on Google
    I do not recommend this doctor. She told my parents โ€œdo not ask me any questions. I will tell you. I am a doctor you are not a doctor.โ€ What kind of doctor doesnโ€™t allow you to ask questions about a patientโ€™s health? Then why would I come see you for a consultation?! Incredibly rude doctor. Better off going to the clinic next door. Went through the feedback on this clinic and I suppose the responses they give are indicative of the kind of service attitude they provide.

  • 1/5 Yoke Jia F. 1 year ago on Google
    Horrible service from this clinic who treated my helper with very little to no respect at all. I sent my helper for her 6 month medical, my helper had done her covid test and was proven negative, and was told to wait in line. After waiting for 2 hour, she was asked to go to another clinic because of fear of infecting other customers . I understand the risk of covid however please set the expectation at the beginning and not make someone wait for 2 hours.

  • 5/5 Richard L. 1 year ago on Google
    Very happy that Dr Winnie managed to solve my tinnitus ! Have been going to see several specialists over the years, but the problem never went away. Her consult was longer and more thorough compared to other doctors too

  • 5/5 Daniel N. 1 year ago on Google
    I've been visiting Dr Winnie's clinic since end 2020, and it's has been very pleasant and comforting visiting Dr Winnie. She has a wealth of experience in family medicine, and provides great advice and effective medicines for the ailments I have. She's also kind and pleasant, and it always feels like a nice (and informative) chat with her - never rushed or unpleasant. She sometimes says to me, "I hope I don't see you again so soon..." - with jest of course - which reflects her principle of providing effective medical care so that patients recover well, and don't have to see her again soon. Would definitely recommend Dr Winnie and the clinic!

  • 1/5 YK 1 year ago on Google
    The one-star reviews speak for themselves and there are a lot of them for a doctor practice. My partner went to the clinic for a diagnosis and was required to only go to their own referred specialists, which turns out to be very costly as compared to a few others I checked with after in total. This is one of those clinic that only wants to serve those who can pay, and pay a lot. Another friend went to the doc and had to dispute a bill. Why so many bad experiences from one practice? A few doors down there is another practice with longer queues and the doctor is reliable, efficient, and definitely does not overcharge. TLDR: Doc charges quite extensively for her consultation AND referrals. Recommended you go to another clinic unless you can afford exp medical care..

  • 5/5 Stephen L. 1 year ago on Google
    I passed by Dr W Family Clinic one day on my way to a church nearby. For a long time, I have been looking for a skilled, trustworthy and reliable family doctor to look after me in Singapore as my life progresses into my senior years. I read Dr Winnie's credentials posted on her clinic walls and was rather impressed with them. So, I decided to consult her on some of my medical issues. Prior to consulting Dr Winnie, I must hasten to add that I did not know her personally or professionally. When I first met and consulted Dr Winnie, I must say I was very impressed by her. She was very skilled and quick to point out the medical issues I had been facing for so many months already. She was absolutely spot on! Dr Winnie took time to understand my concerns and was extremely patient with me. She clearly explained her diagnosis and was more than willing to assist me with writing a referral letter to a government specialist medical centre as per my request. (In hindsight, it was totally a waste of my time and money to go to the medical centre as I found the diagnosis and medications by Dr Winnie had already solved my medical issues!) Needless to say, I went back to consult Dr Winnie when I faced another different medical issue later. Again, Dr Winnie was extremely professional and patiently proposed I undertook a certain test (involving the drawing of my blood) before she would prescribe me with certain medications. She wanted to be sure that I could take the medications she would prescribe without any health complications. When it comes to needles, I am absolutely paranoid. I am extremely averse to pain. Thankfully, Dr Winnie was so skilful and delicate. With her care and full of assurances, the drawing of my blood by her for the test was such a breeze! I am so glad and thankful to have met Dr Winnie! I had had many nasty experiences with medical professionals drawing my blood over the years but I must say with Dr Winnie, she is the best of the best!!! When it came to dispensing medications, Dr Winnie was rather apologetic to me that her medications were rather expensive. She took pains to explain to me that all her medications are originals and they come from the original sources, hence they are a bit pricey compared to the others. However, she was quick to assure me that she would waive her consultation fee for me so that the total fees payable would be more manageable for me. I would highly recommend Dr Winnie. Although her charges have been commented to be on the high side, I would take the view that they are indeed justifiable for her high level of skill, experience and her excellent diagnosis and medications. Her charges are clearly set out and transparent and for those with limited means like me, Dr Winnie does try to help in one way or another. It now leaves me to sincerely thank Dr Winnie for taking such good care of me. Thank you very much, Dr Winnie! Blessings, Stephen

  • 5/5 Patricia L. 3 years ago on Google
    Came here this morning for my health screening. Dr Chin Koy Nam is a GEM. He is extremely patient and reassuring, he makes the whole consultation session at ease. I even plan to arrange for my father and sister to see him for blood pressure management. Clinic nurse is very friendly and proactive to help as well. Thank you for the effective service rendered. On a side note, this building is very comprehensive. They even have a surgery and endoscopy centre.

  • 5/5 Yuvis C. 3 years ago on Google
    I'm happy with the health screening I signed up here, all the processes are done in a day.

  • 5/5 Wooi Khiang T. 3 years ago on Google
    Visited this hospital once. Convenient, clean, and good services. :)

  • 5/5 Anne C. 3 years ago on Google
    Visited the GP last week. Overall great experience, the lounge area is comfortable and pleasant looking. The GP doctor is also friendly and well-mannered.

  • 5/5 JaeWhy J. 3 years ago on Google
    Good and fast experience at this place. Managed to see the doc and did my scans within one day.

  • 1/5 SAM 2 years ago on Google
    I have been calling the clinic the whole day but was on leave a voice message and we will get back to you. Trying to book appointment for my pre employment check. It's so frustrating.. Strongly not recommended since its so hard to even get an appointment not to even mention nobody pick up the calls.

  • 4/5 Victor Tung Keat C. 3 years ago on Google
    With $265 included GST for the basic health screening package, it 's definitely worth for the penny

  • 5/5 Adrie ๏ฟฝ. 3 years ago on Google
    Received a lovely surprise "Bento Lunch Set" with Self Heating Thermal box from Starmed management. With utmost thanks and appreciation. " Warm the cockles of my heart". Ho ho hoo.. Merry Christmas ๐ŸŽ„ #Stay Safe SG

  • 5/5 Neil D. 4 years ago on Google
    I count myself very lucky to have found this excellent practice. Dr. Winnie manages to combine very strong knowledge and skill levels with a winning manner to provide a welcoming and reassuring environment. I believe that this doctor is the best that I have encountered in quite a few years and I would happily recommend her to anyone who cared to ask me.

  • 5/5 Cate T. 4 years ago on Google
    Dr Winnie was spot on in her diagnosis that I was having neck spasms which at the same time were giving me headaches and nausea. She even taught me exercises so I can help myself and recommended people who could help me. She is a very skilful doctor and I want to thank her and to wish her every success in her practice.

  • 1/5 ๋น„๋ถ€๋น„๋ถ€ 4 years ago on Google
    WOW. Now I know why people has given just one star to the doctor and I believe she does not even deserve it.

  • 1/5 Cindy W. 4 years ago on Google
    The worst GP I've seen! The worst attitude, the most agitating voice and the most stern face from a doctor I've ever seen !

  • 5/5 Min Wei C. 4 years ago on Google
    Dr foo was very professional and knowledgeable. She spent a lot of effort explaining my condition such that i had a clear understanding of my illness. She was also very prompt in referring me to the correct specialist. I have since recovered and would definitely recommend her!

  • 5/5 Lim A. 4 years ago on Google
    Very professional. Would highly recommend to see her if you want to recover faster.

  • 5/5 S L. 3 years ago on Google
    Dr W is a knowledgeable and experienced doctor. Medicine prescribed is effective and spot on. Has helped resolved my medical condition multiple occasions.

  • 5/5 Erminia T. 3 years ago on Google
    She very kind and gentle doktor and whenever I go and see her the assistant alway there to help me.

  • 1/5 Janie c. 2 years ago on Google
    Totally understand the new COVID regulations, but if the staff well told me at the very beginning than we donโ€™t have waste each otherโ€™s time. Thank you!

  • 5/5 Andy H. 4 years ago on Google
    I have been faithfully visiting Dr Winnie for the past 2 over years. Dr Winnie is friendly, professional and also knowledgeable. More importantly, I respect the fact that she uses quality products which have been effective for me. I would definitely recommend this clinic without any hesitation.

  • 5/5 Paul L. 4 years ago on Google
    I have been visiting Dr Winnie's clinic when I'm unwell for almost 2 years now. I'm very surprised to see one-star reviews citing long waiting times and some not accepting the doctor's diagnosis. Dr Winnie is very thorough with her diagnosis and provides good quality medicine that differs from the very common "insurance-cost ranged" medicine. She spends time understanding all her patient's condition before deciding the proper treatment needed, and that takes time. Dr Winnie being a medical practitioner has the knowledge and skill in understanding her patient's problem to give proper diagnosis. I have great respect for her that she takes responsibility of prescribing the correct treatment for her patients. One such example is when she denies my father's request of asking for a type of antibiotics overly strong for his illness and explains thoroughly the reasons why. I would recommend anyone who is looking for a doctor that actually spends time understanding each of her patients' problem, gives proper diagnosis, and provides quality medicine treatment to give Dr.W Family Clinic a visit.

  • 5/5 Julian H. 4 years ago on Google
    My flu wasnโ€™t going away after after nearly two weeks of an initial round of treatment from elsewhere so I went to consult Dr Winnie. She explained the whole situation and gave me very good medical advice. She also gave me a second round of medications and this time I was cured quickly and was very soon back to normal. Thanks Dr Winnie!

  • 5/5 jolie t. 3 years ago on Google
    Dr Winnie is excellent for 3 main reasons: 1. She is a very compassionate doctor. Dr Winnie is very through in her assessment and I love how she takes the time to discuss ways to manage my condition. 2. Her research background gives me a lot of confidence in her recommendations. Dr Winnieโ€™s background in research really shines through as she has a strong understanding of the types of medication out there and focuses on recommending evidence-based practices. 3. She brings in non-generic medication that most GPs do not carry. I am most thankful for this as I have been living with pain for years and most GPs and specialists have prescribed generic medication that have not worked very well. While we are still in the early stages of managing the pain, I am more hopeful now that things can get better :) Thanks Dr Winnie!

  • 5/5 Michelle H. 3 years ago on Google
    I found Dr Winnie as I lived near her practice at Leedon , Iโ€™ve always found her to be a competent and understanding Doctor . She takes the time to understand your needs and symptoms and very helpful to suggest alternatives and understanding what choices maybe best . I would have no hesitation in recommending here services to others . Her extensive experience both in Singapore and beyond make her an informed and excellent Doctor ..

  • 5/5 BLAZON S. 3 years ago on Google
    Dr Winnie is a doctor that I would trust my family's lives to - my wife and two daughters. She has been seeing my girls since they were babies, giving correct advice and medication and is not afraid to tell us what is right medically for us. We live in Loyang but would make the commute to Empress road if we feel our nearby GPs aren't able to help us. Every major illness that we have, we talk to her first. She is dedicated to the craft and to helping patients. The higher cost of medicine is well worth it as it works so much better and we recover faster than if we were to spend less at another clinic. Honestly, we have tried visiting nearby clinics simply because she is too far away but she is definitely our go to doctor when those fail. Dr Winnie, keep up the good work!

  • 5/5 Joyce C. 3 years ago on Google
    Dr Winnie is a very kind and patient Doctor who goes the extra mile. I was sick for over a week and had seen 2 doctors but did not get well. Dr Winnie came highly recomended by a friend and so I went to see her. She was very detailed when examining me and gave me a prescription which i took and got well within 3 days!! On 2 seperate occassions, i brought my daughters 7 and 10 to her once, for skin allergy and another time for chronic cough. They too got well very quickly with Doctor Winnie's prescription. I am Very pleased and impressed with her professionalism. Highly recommend Dr W clinic of you want to get well fast.

  • 5/5 Robert H. 3 years ago on Google
    Dr Winnie is a friendly, knowledgable and no-nonsense family doctor who always has time for a kind word. We have been visiting Dr Winnie for several years and always been happy with the consultations and prescribed medications. We would highly recommend her as family doctor.

  • 5/5 Mark S. 3 years ago on Google
    Dr Winnie has been my regular GP for the past 4 years. She is always professional, friendly, and sincerely cares for the wellbeing of her patients. Highly recommended.

  • 5/5 Chloe B. 6 years ago on Google
    Dr Winnie is a very thorough and efficient Doctor. She gives sound advice and effective medicine that are great quality and affordable! She has kept me out of so many illnesses, and my overall health is much better due to her care. Highly recommend for anyone on the lookout for a trusted family doctor!

  • 1/5 Upinder S. 2 years ago on Google
    Don't chat with their call center for booking appointments. They suck, turns out they don't book appointments in the back end in the system. We had to register appointment from scratch at the clinic. Bizarre

  • 5/5 Matt J. 2 years ago on Google
    Had surgery here facilities and staff B amazing especially nursing team who made the difference between good and great experience. Highly recommended

  • 5/5 Kai V. 2 years ago on Google
    I was diagnosed with hernia by Dr Shanker after 2 other doctors (not part of Starmed) were unable to do so. He was also the surgeon to fix my hernia. I am still not 100% recovered, but can say for now that all has been well. Dr Shanker and his team, foremost Felicia, who I have been in contact with the most, are extremely forthcoming on medical and organisational matters, very professional and just really friendly. I felt extremely well taken care of and can tell that Dr Shanker did a great job. I highly recommend him and his team.

  • 5/5 B 3 years ago on Google
    Had a positive experience with the doctors here โ€“ they were all experienced, professional, and friendly. Didn't feel like I was being rushed out of door. Spoke to Dr. Tan, Dr. Chiang and Dr. Chin. Really grateful that Dr. Louis Tan took a lot of time to thoroughly explain my examination results to me and he also answered my questions, which might sound like no-brainer questions to those in the medical field, without any tone of condescension. The clinic is also really clean and they provide some light refreshments (bread, porridge, drinks, biscuits), which really help if you need to wait. The clinic also allows some degree of flexibility to the screening packages here. I do feel that the receptionists on the ground floor aren't as friendly as the doctors though but the persons managing the clinic's WA account and phone calls are very accommodating.

  • 5/5 mark t. 8 years ago on Google
    Best doctor ever

  • 5/5 pamela t. 7 years ago on Google
    She is the most friendly doctor that cared for her patients like her friend. She offers top notch medicines that you can find in the market. Even though it's quite pricey but definitely worth paying. She has become my family doctor!

  • 5/5 Katharina T. 7 years ago on Google
    Very nice and friendly doctor

  • 5/5 Elaine C. 6 years ago on Google
    Dr Winnie is now our family doctor after she has shown so much care for the detail about our health and general well-being. Don't expect a consult to be in/out in a few minutes like most doctors, Dr Winnie certainly shows more curiosity than other doctors I have visited.

  • 5/5 Matthieu Le G. 2 years ago on Google
    I went to StarMed for a varicocele operation. Accommodating price, highly competent and friendly doctor and staff. I can only recommend.

  • 5/5 Corinne T. 5 years ago on Google
    Dr. Winnie is very detailed n caring. She spends time with every patient listening to every symptom n always prescribed the right medication for the ailments. Often I get well after seeing once for the ailment.

  • 5/5 Vinay J. 5 years ago on Google
    Dr Winnie gave me a very good prescription that greatly eased my stomach and digestive troubles. I previously was on medication from a gastroenterologist which didnโ€™t work but the prescription from Dr Winnie ultimately proved much more helpful because she put more thought and care into the diagnosis. I would strongly recommend Dr Wโ€™s clinic.

  • 5/5 melanie t. 5 years ago on Google
    Dr Winnie is very thorough with her diagnosis. She also gives very good quality medicine that cleared up my infection really quickly. She's also very caring and takes the time to explain the effect of each medication she prescribes.

  • 5/5 Elsie T. 5 years ago on Google
    Had a course of customized skin boosters treatment and absolutely loved the results! Received many compliments from family and friends who noticed the difference. Doctor is very professional and genuine. No over-selling and only recommends whatโ€™s needed for your skin condition. Highly recommended.

  • 5/5 Federico O. 5 years ago on Google
    Always happy to go this clinic. Doctor is very helpful and makes sure her patients are well taken care of.

  • 5/5 Clayton C. 5 years ago on Google
    I canโ€™t imagine what the negative reviews experienced. I had a great visit - quick, easy, productive. Will be back next time Iโ€™m sick.

  • 5/5 Alex L. 4 years ago on Google
    The consultations I have had with Dr. Winnie had been very satisfactory. She is very thorough with her diagnosis and always sees to it that my prescriptions are the most suitable for my condition.

  • 5/5 Ryan W. 4 years ago on Google
    I had a very pleasant visit. Dr. Winnie was helpful, fast and productive. I would highly recommend this clinic for families as Dr. Winnie is very friendly and uses the highest quality products. Once again, I would recommend this clinic.


Call +65 6475 4262 Open on Google Maps

Trends



Last updated:

Similar Medical clinics nearby

Raffles Medical Raffles Holland V image
1
Raffles Medical Raffles Holland V
Medical clinic
๐Ÿ˜ The medical center is nice and spacious. Service counter staff we efficient and prompt. Only issue was there is plenty of paper work to be done during registration in which they could improve a little. I liked the lay out of the medical center and design. They also provided biscuits and refreshment...
1.80 (387 reviews)
Providentia Medical and Dental Clinic image
2
Providentia Medical and Dental Clinic
Medical clinic
๐Ÿ‘๐Ÿ‘ Walked past this pleasant looking clinic and walked in for a dental consultation and cleaning. Dr Lim is a very careful and well pace dentist. Feel really refresh after the clean and treatment. Have not seen the bill though. Will come back again.
5.00 (150 reviews)
OneDoctors Family Clinic (HV) image
3
OneDoctors Family Clinic (HV)
Medical Center
๐Ÿ‘๐Ÿ‘ [New review] itโ€™s my second time back here with my mother and I will have to take back my old review. The experience here was much more pleasurable. Counter staff was friendly and hospitable. Special mention to Dr Ryan Wong who was also knowledgeable and made my mom feel at ease. Sometimes, old folk...
4.10 (73 reviews)
Regis Medical (Holland Village) image
4
Regis Medical (Holland Village)
Medical Center
๐Ÿ‘๐Ÿ‘ Finding new care providers for my neurodiverse child has always been a challenge and he was naturally apprehensive about seeing a new doctor. Immensely grateful at the welcome shown by Dr Paul, Huda and Hiki to make my son feel comfortable. They were incredibly patient and respectful with him. Mult...
4.90 (60 reviews)
Bukit Timah Family Clinic & Surgery image
5
Bukit Timah Family Clinic & Surgery
Medical clinic
๐Ÿ‘๐Ÿ‘ Dr Lo is the best GP ever! Compassionate, patient, friendly, assuring, knowledgeable and very clear in his prognosis explanation. His colleague, Dr Chee, is also a wonderful doctor, as kind, patient, knowledgeable and friendly as Dr Lo. We have been so blessed to have known them. Not to mention that...
4.60 (53 reviews)
Last updated:
()