1/5 Boris J. 2 years ago on Google
I
live
in
Amsterdam
and
had
not
been
to
this
place
in
a
while.
I
went
there
to
enjoy
a
drink
with
my
wife
and
two
kids
on
a
Sunday
afternoon.
The
place
was
busy,
but
with
a
large
number
of
waiters
present
service
should
have
been
much
faster
than
it
was.
And
regardless
of
the
number
of
staff,
service
should
have
been
at
a
minimum
level
of
friendliness.
I
almost
felt
the
urge
to
apologize
for
being
a
customer
and
taking
up
the
waiter’s
time,
so
annoyed
and
bored
was
his
attitude.
But
ok,
everyone
has
an
off
day
sometime.
However,
the
most
unpleasant
surprise
came
when
he
handed
us
the
bill
which
stated,
in
English
only,
that
“service
is
not
included”.
This
is
a
scam!
Service
is
ALWAYS
included
in
the
bill
in
The
Netherlands.
You
can
certainly
tip
at
a
bar
(5%
is
normal
)
if
you
liked
the
service,
but
it
is
never
a
requirement.
Unlike
in
some
other
countries
waiting
staff
are
paid
decent
wages
in
The
Netherlands.
This
is
a
dubious
attempt
to
extort
money
from
unexpecting
foreign
tourists
who
are
unaware
of
Dutch
customs
and
law.
I
am
extremely
disappointed
by
this
and
will
never
visit
this
place
again.
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