Nile Horse Tours image

Nile Horse Tours

Travel agency

😠 They are the worst of the worst , everything they said was a lie they only want to take the money first and then ignore you afterwards. And they also double charge you that’s if they couldn’t triple charge you. People often mention agency, trip,


Address

26VP+VRW, Bab Al Louq, Abdeen, Cairo Governorate 4280120, Egypt

Contact

+20 2 23939709

Rating on Google Maps

3.20 (33 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: agency (8) trip (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shaker Q. 3 years ago on Google • 5 reviews
    They are the worst of the worst , everything they said was a lie they only want to take the money first and then ignore you afterwards. And they also double charge you that’s if they couldn’t triple charge you.
    3 people found this review helpful 👍

  • 1/5 Kevin R. 4 years ago on Google • 76 reviews
    Hunger games.
    2 people found this review helpful 👍

  • 1/5 Amr O. 3 years ago on Google • 74 reviews
    The worst
    2 people found this review helpful 👍

  • 1/5 Sam S. 7 months ago on Google • 179 reviews
    I am responsible for what I say With proof, letters, and paper, I challenge The employees and the company owner called Khaled Jamal They denied my words and I did not compensate a single pound God is sufficient for me, and He is the best disposer of affairs in all of them
    1 person found this review helpful 👍

  • 1/5 Cecilia V. 4 years ago on Google • 8 reviews
    Terrible agency. They offered a complete program, after starting the trip they changed the program without warning and without providing an adequate response. The contracted program considered a tour that was not carried out, because the guide did not include it in the tour that the agency sent him, on the other hand, the program also considered a visit to the valley of the queens (Luxor), the guide told us that this was not considered and when I contacted the agency, they told me that this tour was SUSPENDED because the valley was "FOUND CLOSED" and that was out of their hands... when talking with other tour guides we found out that the valley of the queens was OPEN TO THE PUBLIC, it was never closed. Finally we went on our own and the travel agency did not respond for that, they hid behind the fact that the tickets were not included, but the tour guide and the transfer were included and as I mentioned before, the agency did not respond, so we had to we will pay for it. The travel agency lied from the beginning, be very careful when requesting a program with them, since they DO NOT comply with what they offer.
    2 people found this review helpful 👍

  • 3/5 Aldobaee F. 4 years ago on Google
    (Translated by Google) Frankly, I was surprised by the office’s dealings when I booked a trip to Sharm El-Sheikh with the transportation, and it was agreed that the transportation is by big bus, and I came at the time of the trip. I was surprised that my children and I said that the bus is different and small, and they say, “Sorry, it has become a technical malfunction, and God willing, we will try to return and compensate you with a large bus.” (Original) صراحه تفاجأت من تعامل المكتب لما حجزت رحله لشرم الشيخ مع المواصلات وتم الاتفاق على ان المواصلات عن طريق الباص الكبير وجيت بوقت الرحله تفأجات ان وأولادي بان الباص مختلف وصغير ويقولك معليش صار عطل فني وان شاء الله بنحاول بالرجوع نعوضك بباص كبير
    2 people found this review helpful 👍

  • 1/5 Hussein E. 1 year ago on Google
    (Translated by Google) Scammers and exclusive branch manager October, the biggest swindler! The ticket price is more than 40% of the internet price (Original) نصابين و مدير فرع الحصري اكتوبر اكبر نصاب! بيكسبو في التزاكر اكتر من ٤٠٪؜ من سعر النت
    2 people found this review helpful 👍

  • 4/5 SAM Y. 4 years ago on Google
    (Translated by Google) Excellent and especially the argument Nour (Original) ممتازين وخصوص الحجه نور
    1 person found this review helpful 👍

  • 1/5 Ayman G. 1 year ago on Google
    (Translated by Google) A completely disrespectful company and scammers in every way (Original) شركه غير محترمه بالمره ونصابين في كل حاجه
    1 person found this review helpful 👍

  • 4/5 antar h. 2 years ago on Google • 59 reviews
    A good experience to travel

  • 5/5 Abdel Moniem A. 3 years ago on Google • 54 reviews
    Respectful company and professional

  • 5/5 Maryam V. 9 months ago on Google • 3 reviews
    My family and I (25 people) were in contact with Ms. Fatima Farouq from Nile Horse, she give us the best prices and packages for Sharm El Sheikh, North Coast and Haggadah. She is very professional in communication and very trustworthy I Highly recommend contacting her for any trips to Egypt.

  • 1/5 Afrin 4 years ago on Google • 1 review
    A totally fraud company. Everything they promise before taking money is just a LIE.. they just want to make money but don't even know the P of professionalism. None of the staff have the basic etiquettes of handling guests. They ruined my entire trip to Luxor, Aswan and Hurgada ... They change their plan everyday without any intimation.. Total mismanagement Ms.Nour. She is not even sure what she said today and what she had said yesterday. LIE LIE only LIE.. although I paid huge amount for entire trip.they never shared Itinary day wise..even after visiting three times to their office... they kept making lame excuses.they don't fulfill their own commitments..neither value customer's..if you want to know more..ask me..
    2 people found this review helpful 👍

  • 5/5 Yousef D. 8 months ago on Google • 2 reviews
    Very professional agency especially Ms Fatima Farouq, she helped my family and I a lot, the trip wouldn’t have been the same if she didn’t help us as much as she did. We will definitely be using this agency again and will ask for the help of Ms Fatima Farouq.


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