Col'Cacchio Belvedere Square image

Col'Cacchio Belvedere Square

Restaurant Pizza restaurant Italian restaurant

Italian chain serving gourmet wood-fired pizzas with savoury or sweet toppings, plus pasta dishes. People often mention pizza, service, good, great, pizzas, order, time, staff, friendly, waiter,


Address

Shop 20, Belvedere Square, Claremont, Cape Town, 7708, South Africa

Website

www.colcacchio.co.za

Contact

+27 21 674 0040

Price rating

$$ $$

Rating on Google Maps

4.10 (813 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11:30 am to 9 pm
  • Thursday: 11:30 am to 9 pm
  • Friday: 11:30 am to 9 pm
  • Saturday: (Day of Reconciliation), 11:30 am to 9 pm, Hours might differ
  • Sunday: 11:30 am to 9 pm
  • Monday: 11:30 am to 9 pm
  • Tuesday: 11:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: pizza (35) service (22) good (19) great (17) pizzas (16) order (11) time (11) staff (9) friendly (9) waiter (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Smital R. 2 years ago on Google
    Don't ever come do sit down at this branch.They priortise take away pizza over patrons.Been here since 6pm and pizza came ice cold after 1 hour.The waiters excuse for the pizza being cold was that it gets cold when you cut it( come on guys really please come with a decent excuse). It is now 7.30pm only receive 3 pizzas of 10. 1.5 hrs and they could only make 3 pizzas. Asked a number of times for them to switch on the lights.Eventually my brother went and asked where to switch on the lights. The picture attached is brighter only because of the camera.my brother had to actually help the waiter serve pizzas to the family.Dont know where the embarrassment starts and ends for this branch. He had to follow up 7 times to check up on orders. I had to leave with my kids by 7.30pm due to school tomorrow and luckily I had told waiter to bring kids pizza first so they wouldn't go hungry.I managed to only eat half my pizza as my kids wanted to go home as they were tired of waiting. UNFORTUNATELY I had to leave 7 of my family members at the restaurant with none of them having received their pizzas.My brother informed me that there was no avo on the pizzas and charged for it and charged for an extra glass of wine.When he confronted them they said they were going to change the bill and mistakenly sent the wrong bill.Quite embarrasing whoever the owner is.My brother also asked the manager for her name but she refused to give it. THE RESTAURANT ONLY HAD TWO OTHER TABLES WITH 4 PEOPLE EACH as a side note.Its not like the restaurant is massive and was fully booked. One has to question whether our service was poor because of the color of our skin because the other two tables had no issues. If I could give a minus 5 rating I would but it's not an option here
    2 people found this review helpful 👍

  • 2/5 Lor W. 1 year ago on Google
    Ambiance good. Service moderate although a bit slow. No toilets is a bummer so to speak . Believe it or not there has still not been a resolution to my comment. Was told the Manager would call me but to no avail.Do not place contact details on website for the world to see.
    1 person found this review helpful 👍

  • 5/5 Rodreck N. 3 years ago on Google
    Best pizza place
    1 person found this review helpful 👍

  • 3/5 Serge K. 3 years ago on Google
    It's a nice place and delicious pizza
    1 person found this review helpful 👍

  • 4/5 Ibrahim D. B. 1 year ago on Google
    This is a great place you can grab your pizza or drink and has a great enclosed space for family dining too. Their pizza was awesome. (Note: if you are halal, you might want to vegetarian options as they don't have halal options).
    1 person found this review helpful 👍

  • 1/5 Mark S. 1 year ago on Google
    After about an hour and a half of waiting they cancelled our order, blaming the couriers. This is the second time we’ve ordered from them, and the second time we’ve had an issue. This is just a community notice to not order food from them on Uber eats. Letting folks go hungry is super not cool.
    1 person found this review helpful 👍

  • 1/5 Sibomana I. 4 years ago on Google
    They take to long to help delivery

  • 1/5 Ridhaa A. 1 year ago on Google
    What a joke of a place! Ordered two pizzas that's supposed to come with a salad and with condiments. Both weren't received and pizzas came ice cold.

  • 5/5 Talana D. 1 year ago on Google
    Had delish pizza and pasta with the family at the restaurant. We order pizzas every Friday from here. Great service

  • 4/5 Brandon W. 1 year ago on Google
    If you live in the Claremont, Newlands, Rondebosch, Lansdowne areas then this is the best go to place to phone order your pizza that's for sure. They swift, efficient, tasty and always delivers hot . Even if you up to collect it on your own which I always do they timely and good. Expect to pay from R90 to R160 . Good service and I recommend them.

  • 2/5 Lee-Anne W. 1 year ago on Google
    I rate this place as having great pizzas, expensive, but worth it. Times are hard, interest rate just went up, my sons car was broken into and so I thought we deserved a treat! What a disappointment, the pizza was cold and only garlic was in the bag, no chilli and the Melanzane was really not nice! I got my son Dr Oetker last week and he said it was better! :( Sorry can't seem to go to site to give contact details?

  • 5/5 Manirambona D. 1 year ago on Google
    Had a great moment, I must say it is one of the best restaurants. Food was great and the waiter was so good as well I really enjoyed. Keep up the good work guys

  • 4/5 Jamie A. 3 years ago on Google
    The food is delicious and the staff are very pleasant people

  • 3/5 Geoff G. 3 years ago on Google
    Great for bread and cofees

  • 4/5 Karen W. 3 years ago on Google
    Consistent food quality!

  • 5/5 Bhebhe Z. 3 years ago on Google
    Great staff

  • 4/5 Christopher W. 3 years ago on Google
    Great pizza, great service!

  • 5/5 KING S. 3 years ago on Google
    They care about us

  • 5/5 John L. 2 years ago on Google
    Haven't been for ages, ate my usual order a Forresta and quality was top notch. Server was great, really well priced for size and toppings, GREAT job guys and gals !

  • 5/5 Cheska Z. 1 year ago on Google
    We came for dessert and it was super yummy. The portions were generous and just what we needed to end the day. A special mention for our waitress, Anita. She seemed to be the only one on the floor but she handled all the customers well, was super helpful and kind and had a smile on her face the entire time.

  • 5/5 Chipo M. 1 year ago on Google
    Had a great experience. Really enjoyed, the food, service was amazing. Served by (Nto) keep up the good work

  • 4/5 Riad D. 1 year ago on Google
    Pizzas are , as usual excellent. We phoned to place our order. Given a collection time of 20'20, received pizzas at 21'00.

  • 4/5 Keeno-lee H. 1 year ago on Google
    The outside area needs a re-style, the other establishment next door has much nicer furniture and atmosphere. Food is always good though

  • 5/5 Stacey-Lee R. 1 year ago on Google
    Excellent pizza, always delicious. The service is great too. An Uber driver forgot part of my order and the manager personally delivered the missing items even though the Uber driver should have. Really appreciated that.

  • 1/5 Megan A. 1 year ago on Google
    Booked a table for 8 for 2pm got there at 1h50 and they had no idea we had a booking and only seated at 2h15 having to quickly get everything together the Manager apologized and said he just arrived and had no idea we just said ok...as time went on food arrived and it was good but desert took nearly 30min? And we eventually asked for it to be take aways only to get home an check we all got the wrong desert we ordered 3 caramel brownies and popcorn with icecream as advised by the waiter the BarOne was way to sweet we should get the caramel instead an we ordered it but to our surprise we all got BarOne...and the brownie still had the wax or baking paper on the bottom of it...before leaving I needed to change my toddlers nappy an the toilet was so far away and it is definitely not child friendly and i had to change him outside on the restaurants patio infront of everyobe eating, no chair for a small child or anything for kids at all...your food may be good but not worth R2000 + spent...its really small and too many issues not friendly will not go back

  • 5/5 Anita F. 1 year ago on Google
    Food was great...waiters very friendly. We enjoyed the pasta

  • 1/5 Dehlia D. 4 months ago on Google
    The food is good but we waited for 2 hours for it to be delivered! Service and delivery needs to be considered

  • 1/5 Aldred 10 months ago on Google
    This is the second time we got pizza. First time fantastic. Second time terrible. The pizza was cold when it arrived. There was hardly any chicken on the Nacho libre and all the pizzas had hardly any cheese on. It is very disappointing spending so much money on what is supposedly one if the best pizza places in Cape town.

  • 5/5 Sune S. 9 months ago on Google
    An establishment that truly excels in delivering an exceptional pizza experience coupled with unparalleled service. From the moment I entered the restaurant until the last bite of pizza, the entire experience was nothing short of outstanding. Let me begin by commending the friendly and accommodating staff, particularly our waiter. Her warm and genuine smile immediately put us at ease and created a welcoming atmosphere. She was attentive without being intrusive, providing prompt service and ensuring our needs were met throughout the entire meal. It was evident that she took pride in her work and genuinely cared about the satisfaction of the customers. Now, onto the star of the show, the pizza. Each bite was a mouthwatering delight, showcasing the mastery of the culinary team behind the scenes. The crust was perfectly baked to achieve a delicate balance of chewiness and crispness, while the sauce was rich and flavourful. Toppings were fresh, generous, and expertly combined to create a harmonious blend of tastes. It was evident that great care and attention to detail were put into every pizza that emerged from their kitchen. Moreover, the menu offered an impressive selection of pizzas, catering to a variety of preferences. Whether you fancy a classic Margherita, a gourmet combination of toppings, or a unique and innovative flavour, there was something to suit everyone's taste. The restaurant also provided several vegetarian and vegan options, ensuring that all diners could indulge in the pizza experience. In conclusion, my visit left an indelible impression. The combination of delectable pizzas, a warm and friendly waiter, and a welcoming atmosphere made for an unforgettable dining experience. I wholeheartedly recommend this establishment to all pizza enthusiasts and those seeking remarkable service. I am eager to return and savor their delightful pizzas once again.

  • 4/5 el 9 months ago on Google
    I enjoyed a lovely lunch with my friends! Our server Anita was very sweet and personable with us. The food was great and I had a great brownie with ice cream dessert.

  • 5/5 Michelle M. 10 months ago on Google
    The food is fantastic and fresh. There is a good selection to choose from whether you feel like a pizza or pasta. Seating is on the enclosed verandah or small tables inside. Takeaway is available too. Feel like making your own pizzas at home? Here you can buy raw pizza bases and sauce. The staff are super helpful. Situated in the busy Belvedere centre where parking during the day can be difficult but plenty of parking is available in the evening. Toilet facilities are a short walk across the parking.

  • 5/5 Asanda M. 9 months ago on Google
    Great service. Patrick and his team are amazing.

  • 4/5 Enid S. 3 years ago on Google
    Situated in Belvedere Shopping Centre so it's a convenient pop in after some morning shopping at Woollies. Had their breakfast special - R55. 2 eggs to your choice, bacon, a slice of toast wry butter and a cuppachino. My scrambled egg was light and fluffy, crispy bacon and a health toast. Hubby's poached egg was also to his liking. We sat in the patio area to get the fresh air - it is a bit noisy on the busy main road. But we will definitely do the breakie special again - it's a good deal for good food

  • 5/5 Elton A. 3 years ago on Google
    Tasty pizza

  • 1/5 Andre R. 3 years ago on Google
    I ordered the pasta. Salmon linguine. It was horrible. The cheese sauce was tasteless and gritty. The salmon was cooked in the cheese sauce and added to the linguine. The combination was nothing short of a tasteless mess. DON'T order this dish!!!

  • 3/5 Liv G. 3 years ago on Google
    The service is great, food is consistent and good, for the most part My one complaint is that on multiple occasions, I've had pizza bases that were more along the lines of being burned, as opposed to browned and crisp. Yes, it's thin base, wood fired pizza but that is absolutely not a "get out of jail free" card where is is concerned.

  • 4/5 Alicia C. 3 years ago on Google
    The Col'cacchio at Belvedere Square offers a nice setting for an easy meal out. The waiters are friendly but the service isn't the quickest. If they're busy, be prepared to wait. The food is as good as it is at any of the branches.

  • 5/5 Shelby T. 3 years ago on Google
    Always love coming here! Fantastic service every time and the freshest ingredients

  • 4/5 Likhaya R. 3 years ago on Google
    As one of the Mr D drivers who frequently has picks up deliveries at Col'Caccho, they are on the ball when fast tracking their orders which makes it easier for drivers to deliver customers' food while it's still hot.

  • 4/5 Gail N. 3 years ago on Google
    great breakfast served well done .good value great service

  • 1/5 Shahiema D. 3 years ago on Google
    Dissapoint ING it's not halaal, the staff was clue less when it comes to the meaning of halaal, shocking

  • 5/5 thenotoriousfx 3 years ago on Google
    Lovely little place situated in Claremont, if you're visiting on a cold day, the outside seating area has amazing heaters bringing warmth & candlelight vibes to your table, the meals are prepared fresh with the finest ingredients, the staff are super friendly and accommodating, overall i could say, this outlet in particular is one of the best that I've been to thus far.

  • 5/5 Iain R. 3 years ago on Google
    Good service great pizza

  • 3/5 Barry O. 3 years ago on Google
    Pizzas were very dissapointing

  • 1/5 Ian S. 3 years ago on Google
    The customer service is not good

  • 4/5 Christine B. 3 years ago on Google
    Lovely service and food. Pity they don't do skinny cappuccinos

  • 4/5 Benita B. 3 years ago on Google
    Always helpful. Good covid prodocul in place

  • 4/5 Reagan A. 3 years ago on Google
    Nice meal, good service!

  • 5/5 Guelord Ndaya B. 3 years ago on Google
    Good restaurant

  • 5/5 Gayle G. 3 years ago on Google
    I love Col'Cacchio. Excellent food. The staff are friendly and helpful.

  • 5/5 Leeanne M. 3 years ago on Google
    Definitely the most delicious pizza

  • 1/5 Nabeel P. 3 years ago on Google
    Upon arrival at Colcacchio Belvedere, we waited a while before being seen to by a waiter to be seated. While waiting for a waiter to give us a menu we observed how rude the col cacchio Staff members were to the Uber Eats/Mr D drivers. One driver asked for a straw to be included with the order that he was delivering and was laughed at by the staff member helping him and didn't end up giving him a straw. After seeing this rudeness we walked out the store.

  • 3/5 Jay C. 3 years ago on Google
    Average. Pizza are not what they used to be. Service is okay.

  • 1/5 Joanne M. 3 years ago on Google
    I ordered pizzas from uber eats on the Tuesday special at Colcacchio.. the driver Emanuel decides to cancel the order without phoning or confirming with my daughter or I. I call Colcacchio Belvedere Claremont who tells me tophone Uber eats(not even concerned one bit).I then phoned uber eats who is not prepared to assist as my daughter ordered but it came off my account. I tell them I am the account holder and can confirm my bank details but they still refuse to assist. Uber eats both u and Colcacchio Belvedere suck with your bad service ...so disappointed.. no mention either of when i will get my money back.

  • 5/5 mary m. 3 years ago on Google
    Lovely chilled vibe, Delicious pizza and friendly efficient staff

  • 5/5 Armaan P. 3 years ago on Google
    Best pizza and coffee and desert and perfect ambiance for a family dinner, romantic dinner or a friends night

  • 5/5 Suzanne O. 3 years ago on Google
    Great food, cobbs salad was fab, fast service

  • 5/5 Cybil M. 3 years ago on Google
    Lovely service, excellent pizza

  • 1/5 alan w. 3 years ago on Google
    On ubereats app price is inflated by up to 30%. Pizza costing R130 on online menu becomes R170. Daylight and night time robbery.

  • 4/5 Central Route T. 3 years ago on Google
    Food good. Service ok

  • 2/5 Lynne A. 3 years ago on Google
    We tried phoning at 5pm to order a pizza for collection at 6.30 but we're told it was not possible as things would "get confused". And to phone back at 5.30 which was not possible as we had an engagement from 5 to 6. So we phoned at 6.00 and told it would be ready in half an hour. It is now 55 minutes later and my pizza has only JUST been put into the oven. We want to support Col'Cacchio through lock down but experiences like this make me chose not to repeat this experience. I hope that other people will continue to support you because I don't know if we are game for this lack of service

  • 5/5 Moses M. 3 years ago on Google
    Nice place, especially this time, Uber Eats will be a brilliant option.

  • 5/5 mathews b. 3 years ago on Google
    It was good


Call +27 21 674 0040 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Vegan options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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