Nexxt Tours Cartagena image

Nexxt Tours Cartagena

Travel agency Sightseeing tour agency Boat tour agency

🫤 If you are considering this tour due to the reviews, look more closely - almost all reviews are left by accounts with just one or two reviews. I've been on the tours with them and believe many (not all) reviews are fake. One for Google to look into! I had another friend that did the tour that was eq... People often mention tour, beach, tours, Nexxt, good, great, agency, club, nice, beautiful,


Address

calle 32C #10B-25, La Matuna, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia

Website

nexxtours.com

Contact

+57 301 7845504

Rating on Google Maps

4.60 (104 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: tour (39) beach (24) tours (14) Nexxt (14) good (12) great (10) agency (10) club (10) nice (9) beautiful (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Jules 1 year ago on Google • 146 reviews
    If you are considering this tour due to the reviews, look more closely - almost all reviews are left by accounts with just one or two reviews. I've been on the tours with them and believe many (not all) reviews are fake. One for Google to look into! I had another friend that did the tour that was equally disappointed. I did the 5 island 'VIP' tour on Feb 8 - nothing VIP about it. I choose the tour due to the good reviews and was SO let down. It was poorly organised from the start. Firstly they delegate the tour to Backpackers, who run the tour for 20 USD less than Nexxt usually charges. So it seems Nexxt just pocket the profit. We wasted an hour in the morning just checking in for the trip. We had to do so 4 different times as different people had different clipboards with our names on them. Then on the first stop at the fort, someone is just screaming facts without rhyme or reason, not allowing for questions or even to hear them properly. Second stop snorkelling, that was nice although sadly not much to see. Third stop a nice beach, but where we had uncomfortable plastic chairs cramped in a group together. Cool beach but we only had 30 minutes before being rushed off. Fourth stop was my actual ideal of hell (see video), the party Island called Chocon where people so clearly try to rip you off. It's SO crowded and overpriced. 95,000 pesos for a margarita to give an example. I didn't actually want to go off the boat as it was hot and I wanted to rest. For NO explicable reason the captain made me get off - maybe to make me spend money? Some people didn't go off the boat to snorkel, so why do I have to get off to an uncomfortable island instead of resting in the shade? No customer service or wish to keep clients happy. Baru was nice, but you can visit from Cartagena directly without needing a tour. That's where we had lunch around 2:30pm (by which time we were starving). We had to put in our lunch orders at 8am, yet had to wait over an hour for food to arrive. My food was good though. So in summary: Positives: - convenient way to get around the islands - communication with Nexxt was prompt - food at Baru was good Negatives: - terrible organisation from start to finish - bad customer service - way too fast in each stop - clearly trying to rip you off - run by someone else who offers tour for substantially less - reserved areas in beaches were in uncomfortable plastic desk seats - not relaxing or comfortable I would not recommend the tour nor most of the islands. I shared this feedback with the tour company who said they would get back to me, and never did. Unsure what the VIP part is??
    2 people found this review helpful 👍

  • 5/5 Cecy P. 6 months ago on Google • 7 reviews
    We had the tour to Playa Cristal, and it was all amazing! They picked us up at the hotel by car at 4am and took us to the clock tower to take the bus. It’s a long ride from Cartagena to Santa Marta but it’s worth it. And we didn’t had any issues with Nexxt - they were great from the beginning to the end, even messaged me later to ask how it was! A great customer service and I know I have an agency when I’m back to Cartagena!
    1 person found this review helpful 👍

  • 5/5 Yarina Ramo l. 2 years ago on Google
    (Translated by Google) We contracted with Nexxt tours agency, Leaving from Cartagena in a speedboat we made a very pleasant walk and we arrived at some beautiful white sand beaches, where we were surprised by the crystal clear waters, some beautiful mangroves and the coral formations. Playa Blanca is ideal for water sports, the people are very nice, I liked the whole tour I would like to be able to return, we received lunch in a very spectacular beach club, delicious Caribbean cuisine, good music, THANK YOU NEXXT TOURS (Original) Contratamos con agencia Nexxt tours ,Saliendo desde Cartagena en una lancha rápida realizamos un paseo muy agradable y llegamos a unas hermosas playas de arena blanca, donde nos sorprenden las aguas cristalinas, unos bellos manglares y las formaciones coralinas. Playa blanca es ideal para los deportes náuticos ,la gente muy agradables , me gusto todo el recorrido quisiera poder regresar ,el almuerzo lo recibimos en un club de playa muy espectacular, la gastronomía caribeña deliciosa ,buena música ,GRACIAS NEXXT TOURS
    1 person found this review helpful 👍

  • 5/5 Alvaro Ospino G. 1 year ago on Google
    (Translated by Google) We contracted the service with the agency, the tour we bought was magical tours in Baru, the pick-up was in an air-conditioned vehicle in very good condition, the place on the Mambo beach, comfortable, clean, good service. The operator very attentive to communications and has a number that you can call if it is urgent. we were greeted with cocktails. The food is reasonable and the staff is very friendly. Yes, there are people selling things on the beach and it can be quite annoying, but that's not unique to this public beach. Just say no and be firm and it's not that bad. There are lockers for you to keep your things safe. Pickup was between 6-7am and we left the beach at 2pm. Overall a great experience. Recommended (Original) contratamos el servicio con la agencia, el recorrido que compramos fue tours magico en baru la recogida fue en un vehiculo climatizado en muy buen estado ,El lugar de la playa mambo beach ,cómodo ,limpio, buena atencion . El operador muy atento a las comunicaciones y tiene un número al que puede llamar si es urgente. nos recibieron con coctel La comida es razonable y el personal es muy amable. Sí, hay gente vendiendo cosas en la playa y puede ser bastante molesto, pero eso no es exclusivo de esta playa publica . Sólo di que no y sé firme y no es tan malo.. Hay lockers para que guardes tus cosas que están seguras. La recogida fue entre las 6 y las 7 de la mañana y salimos de la playa a las 2 de la tarde. En general, una gran experiencia.recomendados
    1 person found this review helpful 👍

  • 5/5 N H. 4 months ago on Google • 78 reviews
    We took the 10:00 walking tour of the Old Town and Getsemani, and our guide Karen made history come alive around us. She told a gripping tale starting from colonial Colombia up until today. She is clearly well connected, she had deals with local vendors as a part of her tour, we got to try the delicious bolis. Once again, Karen went above and beyond and I can't recommend her enough.

  • 5/5 Olivia G. 8 months ago on Google • 76 reviews
    I did the National Aviary tour along with Isla Baru excursion with this tour company and it was a wonderful experience. I was picked up on time from my hotel in an air conditioned van as promised. Mambo beach club was the nicest place that I saw at Playa Blanca. Service was great and the food was amazing (I just had the basic fried fish) ! Angel was my tour guide at the Aviary and I could not have asked for more! Valentina was also one of the guides and she also did great when I was with her and the rest of the group. Even the driver was most courteous, pulling right up to where we were and always ready when it was time to go. I've enjoyed myself immensely and would 100% take another trip with Nexxt Tours.

  • 1/5 Andrew H. 7 months ago on Google • 20 reviews
    This tour is not as advertised. The bus was old, and cramped. When you arrive Nexxt yours isn’t running the mangroves, plankton etc. basically they just provide transportation and access to a beach club. We did 7 tours in our 14 days in Colombia and this one was the worst by far. Overly expensive for what it is. If I could do it again I’d just take an Uber or Taxi and save ~400,000 cop

  • 5/5 Gigi j. 3 months ago on Google • 14 reviews New
    I used nexxt tours to go to Baru Island on a bus with my husband and child. I speak Spanish but noticed all of their staff spoke excellent English. The customer service was great. One thing I was to say is that to get to Mambo Beach Club on bus you need to walk through the parking lot and down some really steep rocks that are big, small and there is no railing. Then it is a long walk down the beach. My husband told me this is absolutely normal in Latam... but I had no clue. I feel like this is a good detail to give people. we are young but an older or less fit person could have issues. The food was ok at Mambo Beach Club nothing amazing but totally edible and the jugo de maracuya was incredible. The servers there were so nice and I was charged only what I ordered and nothing more. the bathrooms do not have potable water. I was actually told this is all over the island. They fill a bucket with water to flush. Yes there are vendors but I was not overly pestered at all. Perhaps because I speak Spanish but when they approach you just turn the other way and if they still approach you say No. Pause. Then say no gracias. They get it. All in all I would totally use Nexxt Tours again. The workers were kind and professional and did what they said they would do. Thank you!

  • 5/5 Elizabeth M. 7 months ago on Google • 12 reviews
    Reliable tour agency! We only bought transfer to the aviary. The driver was a bit late, but Nexxt Tours was very attentive and responsive all the time. The driver even offered us to stop for food if we wanted to. After a few hours of the drop off, Nexxt tours wrote for check up and feedback!! Wow! This give us confidence about this tour agency… Thanks Cristian and Aisa!!! Nexxt tour 100% recommended!! About the aviary!! It is a most if you are visiting Cartagena, a bit far away but totally worth it. Wear comfortable clothes and shoes.. the weather is very hot and humidity is crazy!!!

  • 1/5 YJ 6 months ago on Google • 9 reviews
    The marketing of this agency is all fake. We were sold a luxury getaway from Cartgena with a hotel and “facilities” at our disposal. The reality was extremely disappointing. No hotel, no beach to swim in because of high tide and worst of all, the boat taking us there was going at a crazy speed and so so bumpy. Would not recommend. Total scam.

  • 4/5 Dawn G. 6 months ago on Google • 8 reviews
    Communication and pickup was efficient and timely. Driving time to the beach club was a bit longer than expected but overall everything was well coordinated. Our tour guide, Angel was able to communicate with us along the way so we were clear on what to expect and some helpful do's and don'ts. The beach club is a short walk from the parking lot and is on a public beach, so there will be vendors trying to sell you things.The staff at Mambo Beach Club were very welcoming and accommodating. Lunch was provided as part of the tour and it did not disappoint! The cocktails were great and our attendant, Amour, was very attentive. The beach was beautiful with cleat blue water and powdery white sand. I definitely enjoyed my time in the water with cocktails and good music. Overall it was a beautiful day and the beach and definitely more of a local experience.

  • 1/5 Amber W. 1 year ago on Google
    I booked a Mud Volcano tour in Cartagena November 2022. The night before, they cancelled, but kept my $105.00! There is no customer service email or other contact, only a phone number. I did not want to waste an international phone call and waste more money. I was leaving the next day and they still only offered me to book another tour. This was obviously not possible since I was going back to the US! Rip off, avoid this company. They depend on you not being around long enough to fight back.

  • 5/5 Ieva's Crochet D. 1 year ago on Google
    I had a Mambo and Aviario tour with Paola and Arturo. They are so great and I loved the tour. Everything was excellent ❤️Muchas gracias a Paola y Arturo

  • 4/5 Pavit J. 1 year ago on Google
    Went on the 5 island tours. They team up with the bag-packers tour company on the actual day. Was a great tour, only downside was the near 2 hours extra we had to wait at the meeting point before we got onto the boat.

  • 5/5 Yoselyn Bonfante B. 2 years ago on Google
    I loved these vacations, these tours were recommended to us by Luis Fernando, an excellent guide. the exquisite food highly recommended the beautiful beach club

  • 5/5 valentina nauffal g. 1 year ago on Google
    It was the most amazing experience, excellent food, people and beautiful place, you have to come😍

  • 5/5 Maria L. 1 year ago on Google
    Family of 4 with 2 young kids (2 & 5). We had a fantastic day touring the different Islas del Rosario. Our tour included easy, on-time pickup and drop off from our apartment. It was definitely hot in the early morning while we waited for the speed boat. Take lots of water, sun coverups, sun screen, hats, sunglasses, (optional water shoes) and lots of snacks. The kids loved the boat ride. At the first island our guide Hector took us snorkeling. Then we went back to the beach and played/hung at the beach enjoying a fresh lemonade and coconut water. Next, we went to the party island, everyone was respectful and the kids loved swimming in the warm water. Bring extra cash if you want to ride a jet ski or banana boat, etc. We finished on Baru and had a great lunch and relaxed in the shade on lounge beds. We worked with Karen to book the trip, Hector was a wonderful bi-lingual guide and played with the kids and the boat crew was nice as well. I would definitely recommend them and book another tour through them.

  • 5/5 laura de la e. 2 years ago on Google
    (Translated by Google) From the moment we were received at the hotel, super punctual, friendly, respecting biosafety protocols, I bought the tours "Full-day Magic Tour in Barú Island" very good, we visited the mangroves, we learned the history, we interacted with animals, the snorkeling is beautiful, the exclusive beach club for the agency very nice comfortable, super refreshing cocktails exquisite food RECOMMENDED (Original) Desde el momento que nos recibieron en el hotel super puntuales amables ,respetando los protocolos de bioseguridad compre el tours" Recorrido Mágico de día completo en Isla de Barú" muy bueno visitamos los mangles conocimos la historia , interactuamos con animales ,el snorkel es precioso ,el club de playa exclusivo para la agencia muy lindo cómodo ,cócteles super refrescantes comida exquisita RECOMENDADOS

  • 5/5 Luis Fernando R. 2 years ago on Google
    (Translated by Google) Unforgettable tour is definitely an incredible beach, with its transparent and warm sea and its white sand as its name indicates. On the way back from Islas del Rosario, on the tour with the Nexxt tours agency, all services are offered there. Very delicious food, I recommend the seafood casserole. (Original) Recorrido inolvidable definitivamente es una playa increíble, con su mar transparente y cálido su arena blanca como su nombre lo indica. De regreso de Islas del Rosario, en el tour con la agencia Nexxt tours ,allí se ofrecen todos los servicios.comida muy deliciosa recomiendo la cazuela de mariscos

  • 5/5 sheila Rivera P. 2 years ago on Google
    (Translated by Google) The island tour was my favorite, the guide's excellent attention, when we got to Mambo Beach on the island of Baru, everyone was very friendly, the place was nice, clean and very good vibes, the music, their food was delicious Nexxtour thank you for so nice day (Original) El tour de islas fue mi preferido , excelente la atención del guía, cuando llegamos a mambo Beach en la isla de Baru, todos muy cordial, lindo el lugar, limpio y muy buena vibra, la música , deliciosa su comida Nexxtour gracias por tan lindo día

  • 5/5 sara doria c. 2 years ago on Google
    beautiful beach, excellent tour, the guide Eliana is friendly, good energy, delicious food recommended nexxt

  • 5/5 Aura M. 2 years ago on Google
    I loved the tour 😃, attentive staff, the turquoise blue sea, many colorful fish, good service, the mangrove and its biodiversity are spectacular, the exquisite food, the guide Eliana thank you very much RECOMMENDED NEXXT TOURS

  • 5/5 Laisa O. 2 years ago on Google • 1 review
    I loved this beach, the nexxt agency committed, the attentive guide was punctual and very successful recommendation, we visited the super cute mambo club, turquoise blue sea, friendly people, exquisite food, very colorful recommended, agency delivered what they promised, we fed the raccoon, we saw snorkeling many very beautiful goldfish


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