Peet's Coffee image

Peet's Coffee

Restaurant Cafe Bar Coffee shop Breakfast restaurant Sandwich shop Coffee store Espresso bar Tea house Coffee roasters

Berkeley-born chain featuring signature coffee, tea & blended drinks alongside baked goods. People often mention coffee, great, friendly, staff, good, location, service, busy,


Address

400 Michigan Ave #120, Chicago, IL 60611, United States

Website

www.peets.com

Contact

+1 312-625-5531

Price rating

$ $$$

Rating on Google Maps

4.50 (453 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 am to 4 pm
  • Monday: (Washington's Birthday), 6:30 am to 5 pm, Hours might differ
  • Tuesday: 6:30 am to 5 pm
  • Wednesday: 6:30 am to 5 pm
  • Thursday: 6:30 am to 5 pm
  • Friday: 6:30 am to 5 pm
  • Saturday: 8 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: coffee (39) great (13) friendly (11) staff (10) good (9) location (9) service (8) busy (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Caterina B. 1 year ago on Google
    Little cafe with not too much choice but they have fresh pastries, and overlooking a beautiful street. Wifi is good too!
    9 people found this review helpful 👍

  • 5/5 Jennifer M. 2 months ago on Google • 633 reviews New
    This is our first time at this location. We got a Americano, black coffee and a caramel latte. Everything was made fresh and tasted great. It’s a great location. Easy in and easy out. Very nice and clean on the inside with lots of seating and room to work on your computer.the servers were also very nice and friendly.
    1 person found this review helpful 👍

  • 5/5 Reema G. 1 year ago on Google • 369 reviews
    Beautiful location for a coffee house! During our visit to Chicago, we stopped by Peet’s Coffee for a quick coffee break. Despite being too crowded on labor day weekend, their service was fairly quick. We ordered Hot Cappuccino for the 4 of us as it was quite a windy day. The coffee was good, we chose to be seated outside. Their fresh bakery items are highly recommended. #coffee #chicago #architecturetour
    1 person found this review helpful 👍

  • 4/5 Jennifer K. 6 months ago on Google • 356 reviews
    This branch of the coffee chain always seems pretty busy. There is both indoor snd outdoor seating and service seems rapid despite queues at times. The coffee is good and you can add chocolate on top or cinnamon to a cappuccino which I appreciated. My pumpkin maple scone was quite tasty. I’d definitely return for the coffee! ☕️
    1 person found this review helpful 👍

  • 5/5 Emily L. 5 months ago on Google • 342 reviews
    Peet’s is always busy but the service comes fast and warm. Located nearby the river, it’s a great place to take a break from waking riverside. Even it’s busy, but pretty quiet. Small but equipped with everything. Plug provided. Love the chai latte, warming up the day😉 Snack is okay, no surprise but good!!!!!!!!!!!!!!
    1 person found this review helpful 👍

  • 1/5 Cee S. 8 months ago on Google • 24 reviews
    Let me preface this with, I just realized I forgot my wallet and I wanted to run in for water and a quick snack. So, my brain was scattered and I was in a panic. I asked if I could use tap to pay, which thankfully this location has. I asked the staff if there was bottled water and she said in the case. Now, naturally from first glance, there was no water, as the way the display is designed, you have to bend to knee level to see waters in the back. So I only saw another type of beverage. And the staff member said it's blue and silver, I look again, I didn't see it. I looked across the case and she repeats blue and silver. I didn't see it, again, I'm confused and again scatter brained. So I grabbed the only item I saw, which was green and silver. And she repeated again blue and silver. Maybe I was hearing the wrong thing I thought. So I finally bent over to knee level and saw the blue and silver bottles in the back. She started laughing, told two of her coworkers with her back towards me that I don't know my colors and what an idiot I am and she even removed herself from checking me out so she wouldn't technically be laughing in my face. Shame on you. You chose customer service, and if you don't have 30 seconds of patience in your body, don't put yourself in a position to be disgusting. The appropriate solution, would have been to say, sorry sometimes you have to check in the back and it might have registered to me to look in a place that seems slightly unnatural from a display perspective. I take responsibility for not being in the right frame of mind in that moment, but that doesn't mean it gives the staff the right to laugh at people for an honest mistake. I can't imagine what it would be like if someone had a hearing impairment, they would get laughed at for hearing the wrong thing. Or what if they're colorblind? Guess it would be the same result.
    3 people found this review helpful 👍

  • 5/5 Jerry The Pigeon And Mike L. 9 months ago on Google • 207 reviews
    I have been to a few Peets locations but this is one of my favorites. Great coffee, great service and of course great people watching. If you’re looking for a change from the green giant.. check this out. I give it 5⭐️ Jerry ( the pigeon) gives it 5⭐️ For more Jerry recommendations check out #JerryThePigeon on Instagram

  • 3/5 Zahra A. 1 year ago on Google • 186 reviews
    I would give this a 3/5. We ordered the tropical green tea. The tropical green tea was watered down and didn’t have any tropical element. The other drink we orders was a Carmel frappe it didn’t have much ice which was the downfall of the drink. Also the whip cream wasn’t our favorite The best was the strawberry lemonade tea was good. I would still prefer Starbucks version but overall this was a 4/5.

  • 5/5 Farhana H. 2 years ago on Google
    Went there again after 5 years and I still like their coffee. They have rearranged their interior a bit but taste of coffee still remains the best.
    1 person found this review helpful 👍

  • 5/5 Jemelee M. 1 year ago on Google
    Very friendly staff. Coffee is wonderful 😋 Outside seating is clean and well maintained.
    1 person found this review helpful 👍

  • 5/5 Beresford B. 1 year ago on Google
    I don't usually leave reviews of coffee chains because they're pretty standard. That said, I like this place because the staff are wonderful and very friendly. It's small and can be busy, but they're attentive and helpful.
    1 person found this review helpful 👍

  • 5/5 Matt W. 1 year ago on Google
    Excellent coffee right off Michigan avenue, next to Ghirardelli’s. Great Americanos. Seating inside and outside. Great choice on the Magnificent Mile.
    1 person found this review helpful 👍

  • 5/5 Gary S. 6 months ago on Google • 128 reviews
    Visited Peets on several occasions during our recent stay in Chicago. Great location close to the river, extremely friendly service, fast internet and very palatable coffee ☕️ Highly recommend

  • 5/5 MJ K. 1 year ago on Google • 81 reviews
    Ever since the Peet’s coffee location near the Bean/Millennium Park closed, this location has become my favorite work spot! Staff members are always kind & attentive to your orders, and it is not so busy earlier in the mornings. Whether it’s sunny, rainy, or snowy outside, you can always expect coziness when you are indoors 😌&☕️!!

  • 5/5 Rachel “Shellie” P. 1 year ago on Google
    We drink Peet's coffee at home and we're delighted to find they have cafe's as well! Our lattes were great and the maple morning buns were PHENOMENAL.

  • 5/5 Esra S. 1 year ago on Google
    This location is really central, the building is really near and they had plenty of sitting areas!

  • 4/5 Alicia L. 1 year ago on Google
    There is something so convenient about chain coffee locations. They are always right there when you need them. I enjoy a Starbucks cup of coffee, but on a recent trip to Chicago, our hotel was closest to a Peet's. After a quick peruse of the menu, I realized the menu is quite similar to Starbucks - both coffee and bakery items. I order an iced sugar free vanilla latte from Starbucks, and this drink was comparable in flavor. I also ordered the Turkey Bacon and White Cheddar breakfast sandwich - identical to Starbucks. The menu at Peet's did include something they called Jelly. I don't quite have a handling on what this does for a caffeinated beverage, but the options appeared endless with what you could include this in. My sister, mom and I enjoyed this Saturday morning coffee and breakfast stop around 8:30am. It was not all that busy for being located on Michigan Avenue. We sat inside, but there is quite a bit of outdoor seating available as well. They do offer a restroom for customers only, and you do have to request the code from the barista. Overall, a great experience for coffee and small bakery items.

  • 5/5 Mackenzie G. 1 year ago on Google
    Lovely little coffee shop right off the river. I went here a little while back, the coffee was great and a very friendly staff. My only complaint is that the whipped cream on my mocha tasted like vanilla which was not expected. Will definitely make this a regular spot! LOVE!

  • 2/5 Cristina G. 8 months ago on Google
    Coffee is good, design of interior too. I sat down to enjoy my coffee and charge my phone, the lady cashier soon after started making noise, banging things, aggressively changing the trash bags. We looked at her, she saw that but continued doing it like she was mad and wanted us to leave.

  • 3/5 Kim L (. 1 year ago on Google
    Good service. Java-lacking. Should've known...I couldn't smell the coffee outside the building. Other selections looked unappealing. The workers were VERY accommodating and pleasant.

  • 5/5 Dawn K. 1 year ago on Google
    They had advertisement for lavender muffins but someone forgot to take the sign down cause that flavor is seasonal. 😔😔 Scones were ok. Cranberry pistachio delicious! Iced brown sugar matcha awesome!! Workers very friendly. There is a coded bathroom. Really glad they have one for customers. Appreciate that, hard to walk around in Chicago and you're not sure where you can find a restroom!

  • 5/5 Bongsung K. 2 years ago on Google
    When I visited in chicago, they have POS trouble issues. They gave us free coffee. It was special and expensive coffee.

  • 5/5 ad s. 1 year ago on Google • 24 reviews
    i v been a peet’s coffee lover for a long time but never visited their caffe, i went there 3 months ago and it becomes my second favorite caffe now, love their coffee and Food,

  • 2/5 James F. 2 years ago on Google
    I am a fan of Peet's coffee, and get the beans to grind fresh at home. However, the black coffee I had tasted like hot water and my son left his cappuccino after a couple of sips. Disappointing

  • 5/5 Troy L. 4 years ago on Google
    Had a great at Havana latte, the sweetened condensed milk offered a sweet but creamy and rich taste to a great drink. Nice location, great vibe.

  • 4/5 Jaime H. 2 years ago on Google
    Love their coffee and great customer services most of the time. Their beans are fresh and it's one of our favorite at all time. Their pastries are great too but we normally just grab and go for drinks only. Don't forget their new reward system to earn free drinks. Trying out the Brazil light roast, with a free cup of Joe. Love it!

  • 5/5 Britney E. 2 years ago on Google
    This, in my view, is the best coffee shop in town. The ambiance is excellent, the customer service is exceptional, and the entire crew is really friendly. The coffee and cookies were a tad pricey, but once you have them, you'll understand why. I will undoubtedly return here in the near future with all of my friends and coworkers. It is very recommended!

  • 5/5 Elisa B. 2 years ago on Google
    Arrive early to avoid crowds. We each got a coffee and a tiny breakfast. The bacon, sausages, and haggis are all excellent. The staff is nice and helpful. I appreciate how they have a board with a list of all of their suppliers on it. It's always a good idea to support local companies and make people aware of their existence. Congratulations to management and employees!

  • 5/5 Waqar W. 2 years ago on Google
    We stopped in for coffee and cake and were blown away by their friendly staff, pleasant atmosphere, and fair prices. This is a perfect place to just observe people and read the signs on the wall, or to take a step back and look at an exhibit. This is a fantastic place. The atmosphere is all here, and the coffee is delicious.

  • 5/5 Zeeshan F. 2 years ago on Google
    We liked this place because of the wonderful employees and the very friendly atmosphere. The coffee we ordered was also very savory and filling. As a result, we had a good time here. If you enjoy reading while drinking coffee, you might choose and read your favorite book. Thank you very much for welcoming us so graciously!

  • 4/5 Danielle S. 2 years ago on Google
    Located inside the Wrigley Building.... The prices are a little bit costly. But, overall the staff and friendly and they keep the merchandise interesting.

  • 5/5 K 2 years ago on Google
    Never disappoint Peet's. Smell gorgeous, delicious cappuccino, delicious bagel, friendly staff, all very good!

  • 5/5 Ann K. 2 years ago on Google
    Simply amazing! Absolutely no complaints! Their egg white frittata is absolutely delicious!


Call +1 312-625-5531 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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