4/5 Tejaswi S. 10 months ago on Google
It
was
a
decent
experience
staying
at
this
hotel.
However,
there
are
a
couple
of
improvements
that
they
need
to
work
on,
as
some
things
felt
a
little
mediocre
for
a
5-star
hotel.
First
off,
the
welcome
drink
(guava
juice)
was
quite
diluted
with
water,
and
thus,
it
felt
pretty
ordinary.
I'd
rather
have
a
glass
of
freshly
prepared
coconut
water
as
a
welcome
drink,
as
it's
highly
refreshing
as
well
as
relevant
to
the
place.
That,
in
my
opinion,
would
be
the
perfect
welcome
drink
here.
Secondly,
the
ventilation
in
the
rooms
is
something
to
be
looked
upon
with
seriousness.
I
booked
a
relaxing
vacation
in
Coimbatore
to
escape
the
pollution,
noise,
and
the
regular
hustle
bustle
of
Delhi.
And,
I
had
expected
at
least
a
window
in
my
room
where
I
could
breathe
fresh
air
throughout
my
stay,
but
having
to
breathe
through
an
air
vent
felt
no
different
than
closed
shut
buildings
in
Delhi.
On
top
of
that,
the
vent
and
the
AC
weren't
even
working
when
I
settled
in
my
room.
I
had
to
call
the
staff
thrice
in
order
to
get
them
to
work
properly,
that
too
at
10
in
the
night
and
on
the
day
when
I
was
tired
and
jet
lagged.
Aside
from
these
points,
the
hotel
was
able
to
provide
great
services.
The
staff
was
highly
courteous,
polite,
and
very
respectful
of
my
time.
Mr.
Vivek
at
the
reception
desk
exceeded
my
expectations
while
arranging
a
car
every
day
for
my
excursions
outside.
The
car
driver,
Mr.
Shiva
was
also
reliable
and
personable.
Room
service
was
quick
and
never
showed
any
sign
of
exhaustion.
The
room
had
a
great
view
of
the
Nilgiri
mountains
surrounding
the
city.
The
food
was
delicious
as
well,
but
I'll
be
posting
a
detailed
review
on
the
dedicated
Welcomcafe
Kovai
review
page.
All
in
all,
I
enjoyed
my
stay
here,
and
even
though
the
minus
points
were
a
bit
annoying
to
me,
it
was
the
helpful,
gracious
and
considerate
nature
of
the
staff
as
well
as
the
people
of
Coimbatore,
that
made
my
vacation
a
memorable
one.
Thanks.