Girl came outside and got in her car. She came in behind us, didn’t wash her hands, and had the audacity to have an attitude when I told her I wasn’t ready to order. Place needs a whole new staff.

I've been to this location multiple times and each time it's horrible customer service. It's so sad how bad customer service has gotten in recent years. They don't even smile or greet you but expect $15 a hour smh.

The times say one thing but the locked doors say another. No wonder other restaurants are doing better than Subway. Maybe it’s the lack of doors being open for business 🤔. After reading the reviews I’m glad to the heavens I kept my money and went else where.

"0 Star" Poor customer service I will never spend another cent there!! The woman behind the counter acted like I was bothering her when everything thing I requested she spat back with "We don't sell that no more." So when I had to change my order again, I asked for a honey oat wheat bread just for her to exclaim out loud the types of bread that the do have!? If she doesn't want or like her job I suggest she get a new one. Customer service isn't for her. She need a MAJOR ATTITUDE ADJUSTMENT!!

This was worst experience of my life! I will never support this subway again and the young brown skin lady(and I use the term lightly) was beyond ignorant and rude! I ordered online in which my order said ready just to get there and be told "you gotta wait, I gotta clear my lobby first". There was only one person in the lobby when I arrived. She then proceeded to talk on the phone through white ear phones slanging all types of profanity on the phone until another customer walked in and she chose to help them instead of starting my order that I ended up waiting 15 minutes for and it was only one sandwich! When I asked for the manager, she claimed that she was the manager which I find very hard to believe and told me have a nice day bye. She then turned down an entire group of customers that walked in claiming that she was out of bread, when there was clearly more than enough bread sitting our face. She makes you not want to support subway at all! Fire her immediately cause she is terrible for business!

Went there at 10:02 on February 3rd.2023,, the door was open and the lunatic behind the counter started screaming 🗣 "WE'RE NOT OPEN" loud enough for Detroit Receiving Hospital to hear. "WE DON'T OPEN UNTIL 11:00",, I told her online hours said they open @ 9:00,, and she said I don't care what it says. I and my party of 4 took our order of $118 down to the Subway at 1113 W.Warren at the University Plaza and gave them our business. The young Middle Eastern manager who was very polite ,, he said they get complaints from customers coming into his store about the attitudes of employees from that store on E. Warren/ St. Antoine. SUBWAY CORPORATE NEEDS TO SHUT THAT STORE DOWN,, DON'T patronize this business.

Manager talk to people any kind of way. Very unprofessional dirty store sloopy food rush the customers get mad cause they not ready to order. And he sale weed from out the sub shop. Y’all need to be investigated & shut down

i went here the man inside had a very nasty attitude everyone who came in left out they lost a lot of business in 15 min