2/5 lizzie d. 2 years ago on Google
It
was
my
first
time
dining
at
the
Harbor
House
tonight.
We
had
put
our
name
on
the
list
and
were
told
it
was
a
15
minute
wait.
We
came
back
in
after
paying
the
parking
meter,
15
minutes
or
less
later,
and
were
told
that
since
we
weren't
right
there
we
got
skipped.
So,
we
waited
right
there
this
time,
for
5
minutes,
then
got
seated.
Out
waitress
was
named
Veronica.
We
ordered,
didn't
get
our
bread
till
after
our
side
salads
were
finished,
and
our
food
came
out
5
minutes
later.
Once
our
food
came
out,
I
had
asked
for
ranch
and
our
waitress
was
no
where
to
be
found.
10
minutes
pass,
as
my
food
is
getting
cold,
and
we
finally
got
the
attention
of
another
waitress
to
get
the
ranch.
Our
waitress
brought
it
out
and
we
didn't
see
her
for
the
rest
of
our
meal.
Never
asked
if
we
needed
anything,
or
if
we
liked
our
food.
When
we
were
done
we
had
to
get
the
attention
of
another
waitress
to
get
our
bill
because
our
waitress
was
MIA.
A
nice
lady
brought
us
a
box
and
we
asked
her
to
get
the
manager.
A
manager
couldn't
come
to
our
table
because
he
was
too
busy.
We
really
just
wanted
to
know
why
we
had
to
pay
a
gratuity
for
a
waitress
that
was
completely
unhelpful
and
disappointing.
The
lady
that
came
out
to
tell
us
we
couldn't
speak
to
a
manager,
brought
us
our
bill.
Unsure
if
she
was
also
a
manager
and
if
so,
why
would
she
tell
us
we
had
to
talk
to
a
different
manager
to
express
our
issues?
We
were
told
to
come
back
a
different
day
to
talk
to
this
other
manager.
What
if
we
didn't
want
to
come
back?
Also,
still
had
to
pay
a
gratuity.
That's
the
thing
with
gratuity
added
on....servers
don't
have
to
do
a
great
job
or
even
a
good
job,
they
can
get
away
with
doing
the
absolute
minimum.
My
boyfriend
is
a
server
in
Detroit,
getting
a
gratuity
added
on
to
his
tables
as
well.
His
boss
will
take
off
a
tip
if
his
servers
aren't
doing
their
job.
Food
was
really
good
however,
so
that
was
a
relief.
Aside
from
the
neglectful
waitress,
and
mangers,
I
would
recommend
the
food.
Hopefully
everyone
else
will
have
a
good
experience.
8 people found this review helpful 👍