Great location by the Whole Foods. Service was fast, and employees were friendly. Highly recommended location.

I come here everyday. Yea, sometimes there is a wait, but it's never very long, and that's only because the service is really good. Right on Woodward and the Q line, very near WSU. The staff is knowledgeable and definitely wants to help. Great place to come in and work on your laptop. No one will bother you.

Worst mobile order experience I’ve ever had with a Starbucks. The pick-up drinks are ready and waiting behind the counter where customers can’t get them. You have to wait for a staff member to ask the crowd waiting if they have a mobile pickup. Why have mobile pickup?? Avoid this location.

Why would you take the chairs out of a coffee shop. I've been coming here to do homework for four years and now I can't anymore. I enjoyed seeing the regulars that would hang out here, and now it functions only as a pickup spot. I have no reason to buy overpriced coffee if I can't have a workspace with it.

Location is clean. Service was fast. They even suggested great replacements for an item that was out of stock. Only gripe was the security guard who had a huge attitude when asked to unlock the bathroom. Even tho I was a paying customer. She really didn't want to end her phone call or get off of her chair. Other than her, this location is pretty good.

Arranged to meet someone here to discuss some affairs for a late family member. Since, you know, coffee shops are for sitting and meeting people. Discovered after I bought my coffee that all the tables have been removed from this location and there's security posted to make sure you only wait as long as it takes to get your order. I asked the barista if I could wait 15 more minutes to meet someone and kept getting repeated answers about how he'll LET me stay but I REALLY shouldn't be there and that if anyone else showed up (the shop was completely empty) that I would HAVE to leave. Ended up filling out paperwork and talking about dead family in a stranger's car with multiple people asking us for money at the same time. It's very clear why this location would be hostile toward customers wanting a place to sit down in midtown and it's enough to lose my business. I wasn't exactly holding up a drive thru and I've had far kinder service in an actual drive thru than what I received tonight. I'm begging people to support local instead of this franchised garbage.

Service is slow. Sometimes you get bad attitude or irritation from cashier. Tables and chairs have been taken out space being used for storage of boxes and pellets. Drinks never taste as good as other locations. Always sold out of something. Management at this location is terrible.

First, almost no chairs and tables. Second, I’m waiting 5 to 6 minutes for an order in front of me. There’s like 6 or 7 baristas and only one person taking orders. Then the one available barista doesn’t apologize for the wait and chatted with another right before my order like the line wasn’t piling up. They’ve fallen off bad at this location. Smh

This is honestly the best Starbucks in Detroit! The baristas are always very welcoming and friendly when i come In for my morning coffee❤️. This is the only location in this city that actually knows how to make a good Salted Carmel cold brew!!!!! Thank you Jessi and the rest of the wonderful team for always being so kind and providing excellent service! Grateful that this is my local store!!

Tired of waiting in line? Try Give Thanks Bakery just a block north. It’s so much better and they have amazing baked goods. This Starbucks is so slow! They are just overrun with mobile orders and clearly not enough staff to deal with it.

Tonight was my first visit to this location. The entire staff was very friendly and efficient. My drink was excellent. Food was good too. Excellent customer service! Will definitely be back. Thank you!

Good morning. It was crowded and I understand. However, the ladies are making drinks without calling names. The tall girl especially. I don't think she is having a good morning. No smiles, no greeting, NO THING.

This location removed all of their available seating a few months ago and now only offers grab and go service; which makes no sense for a coffee shop. On top of that, they run out of ingredients far too often (it's 9am and they've run out of Oat Milk). This location seems to be managed very poorly.

They’ve been messing up my orders for a good month. Today my boyfriend got me a pumpkin spice latte and brought it home but at the first sip i could tell it’s just coffee with milk. In the picture you can see my label says pumpkin but when you look into the cup there’s no spice on the top. Not to mention the coffee isn’t as good as the other locations

All Starbucks locations seem like they've been turned into specialty ice cream shops where it is hard to get a cup of coffee quickly. They need to find a way to accommodate people who just want a quick cup of coffee The coffee is excellent,but that's to be expected.

Mgr and Staff not the friendliest. Great place to stop if you have nothing but time. Busy professional? Keep going to the next one. I had enough time to write this review waiting 15mins for a dirty chai.

Every time I come here the staff are unpleasant. They cut you off when you’re not even done yet, they’re unfriendly, and you can sense the same feeling among the entire staff. Do better, Starbucks.

I don’t usually leave reviews for places, but every single morning I place my mobile order my drink is made perfectly. i’m an ex sbucks barista, so i know my drink is super annoying (so sorry lol), but it’s correct every time! thank you guys for the work you do!