M.K. Electronics | Gulshan 2 Showroom image

M.K. Electronics | Gulshan 2 Showroom

Electronics store Appliance store Electrical supply store Refrigerator store Air conditioning store Electronics company Air conditioning system supplier

😠 I bought a garment steamer from them. The store is big, collection is huge. Customer service is above average before buying. The problem is after sales service. That is, the streamer became not working in a few days. Then I called them they told me to send there. I sent there. I called them several... People often mention service, items, Electronics, electronics, goods,


Address

Hamid Tower, 24 Gulshan C/A, Dhaka 1212, Bangladesh

Website

www.mke.com.bd

Contact

+880 9613-333111

Rating on Google Maps

4.00 (199 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 9 PM
  • Saturday: 10 AM to 9 PM
  • Sunday: 10 AM to 9 PM
  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: (Labour Day), 10 AM to 9 PM, Hours might differ
  • Thursday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: service (11) items (7) Electronics (6) electronics (6) goods (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Yusuf R. 4 years ago on Google • 381 reviews
    I bought a garment steamer from them. The store is big, collection is huge. Customer service is above average before buying. The problem is after sales service. That is, the streamer became not working in a few days. Then I called them they told me to send there. I sent there. I called them several times in 15 days. Then they delivered it. I checked when I got this. It was just fixed with glue not anything else. They didn't change the damaged cap. Though they gave me 1 year service warranty. I told them several times to change the cap. But they delivered it just fixing with glue. After a few days it again got damaged. I never sent it there because I know they will fix with glue. They won't change it. Thus it is true their collection is good but after sales service is very bad. I definitely would NOT RECOMMEND them.
    4 people found this review helpful 👍

  • 5/5 Muhammad Mahfuzur R. 3 years ago on Google • 941 reviews
    MK Electronics is probably the largest electronics store for home appliances where more than 100 major branded items are available. The more popular items include refrigerator, air conditioner, television, water purifier, electric fan, exhaust fan, burner, oven etc. It has huge collection of various items of leading brands like Toshiba, Sony, Sharp, Panasonic, Samsung etc. However, it does not have any dealership of any branded products. It procures the stuff from various sources including direct imports. Therefore, it is always a luck to get a good stuff. I was lucky to get one. No complaints. Though it gives a nominal limited warranty of one year, yet that is not adequate for valuable goods. Many of the sales staffs are not well groomed. They behaved very mechanically. I wish the store management brings more professionalism in its operation.
    1 person found this review helpful 👍

  • 5/5 Sayeef R. 4 years ago on Google • 141 reviews
    We have been buying air-conditioning systems from MK for last 10+ years and have been purchasing electronic items from here since ages. One of the largest electronic shops in the country.
    2 people found this review helpful 👍

  • 4/5 Syed M. 3 years ago on Google • 143 reviews
    Most trusted and reliable Electronics shop in Bangladesh. All renound Electronics, Home & kitchen Appliances Brand are available here. They have 08 outlets throughout the country. You will get All brand e.g. Hitachi, Sharp, Moulinex, Toshiba, Samsung, Kent etc.
    1 person found this review helpful 👍

  • 3/5 Jawed A. 2 years ago on Google • 6 reviews
    They charge much higher price for almost all the items than the regular market price found elsewhere. They put price tag on each item as if it's a Fixed Price Shop which makes the customers confused. It's a big shop with lots of electronic goods so they should honestly display 'real' Fixed Price tag for all items and try to maintain minimum business ethics for big shops.
    1 person found this review helpful 👍

  • 3/5 SMN B. 5 years ago on Google • 475 reviews
    This is the good electrical shop. Here has all kinds of electrical goods for your home. TV, fridge, Air conditioner, Home lighting goods, vecuam, Fan, mosquito killing bat etc are available here. Price is also reasonable for all. Position is on side of the main road in Gulshan -2 circle.

  • 1/5 Purvi I. 1 year ago on Google • 4 reviews
    When we first went there to purchase a toaster and iron, the staff were very helpful. Less than a month after purchasing, the toaster caught on fire and they wouldn't replace it or give us our money back, only repair it. Fire damage is not something that is repairable. Would not recommend due to this bad customer service.
    1 person found this review helpful 👍

  • 5/5 Sirajul A. 3 years ago on Google
    One of the renowned chain electronics shop in dhaka with the showrooms located in various prominent areas around Dhaka. Variety of product range.
    1 person found this review helpful 👍

  • 3/5 Shaikh S. 1 year ago on Google • 179 reviews
    Huge collection of electronic appliances like refrigerator, oven, TV, washing machine, water filter, electric kettle, water purifier, grinder, blender, juicer etc. All the famous brand goods are available with them like Samsung, sharp, Daikin, Philips, Panasonic, Kent, whirlpool, free, general, Sahara etc.

  • 5/5 Md. R. 3 years ago on Google
    One of the best household electronic shop on town. You can relay on them. You will get all shorts of electrical household durables. Their service quality is good as well. They have couple of show room around the corner in town. You will call as house of brands.

  • 2/5 MUHAMMAD A. 8 months ago on Google
    Great place to find any kinds of household Electronics.

  • 1/5 Partha D. 7 months ago on Google • 1 review
    I have been trying to contact any senior official from MK Electronics to discuss an issue. Unfortunately, the customer service and after-sales service provided by MK Electronics have been extremely poor. The service staff do not answer or return phone calls, and I am unable to get in touch with anyone regarding the installation of an AC unit that I purchased from Jamuna Future Park two days ago. Despite my attempts to reach out to the salesperson from the store, the hotline number, individuals named Shamim and Raju, and even the live chat feature, I have received no assistance. This level of service is unacceptable, and I hope that you will take note of this matter.

  • 3/5 Raju A. 6 years ago on Google • 1 review
    Mk electronics products is very well from others company. I visited mk electronics showroom, its have lot of items electronics goods. Like western country electronics showroom. I am so happy. Then i purchase a Hitachi refrigerator. I knew they are customer given to after sales service very quickly.


Call +880 9613-333111 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Accessibility
    • ✗ Wheelchair accessible seating
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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