5/5 Ashok N. 1 year ago on Google
What
a
wonderful
hotel
to
stay
in.
A
great
experience
after
we
checked
in
and
got
back
in
the
afternoon.
We
stayed
overnight
and
checked
out
the
next
morning
before
heading
to
Cork.
We
arrived
early
morning
and
stored
our
luggage
as
we
were
told
our
rooms
are
unavailable.
The
male
member
staff
who
checked
us
in
was
extremely
cold
and
offered
no
clear
response
to
our
questions.
He
was
unfortunately
not
courteous
in
any
way.
We
feel
that
had
we
met
another
staff
member,
we
would
surely
have
been
offered
early
check-in.
We
are
regulars
and
always
choose
to
stay
in
Hilton
group
of
Hotels.
We
asked
for
the
Hilton
honors
number
to
be
added
to
the
booking,
however
he
advised
us
that
since
our
booking
was
made
through
a
travel/accommodation
website,
the
points
cannot
be
included.
Although,
our
experience
has
been
different
with
other
hotels,
we
were
in
no
mood
to
speak
to
him
after
he
spoke
to
us
in
a
very
rigid
manner.
Although
we
mentioned
that
we
were
driving
and
would
be
parking
our
car
next
door
-
he
did
not
inform
us
the
option
of
getting
the
parking
ticket
stamped
for
a
discounted
rate
(Both
these
issues
were
later
sorted
and
the
parking
matter
was
voluntarily
advised
by
another
amazing
staff
member
in
the
evening
during
a
casual
conversation).
The
rooms
however
are
extremely
cozy
and
all
the
other
staff
members
(barring
this
specific
gentleman
who
was
at
the
counter
on
the
morning
of
13
Aug
2022
(Saturday))
were
extremely
pleasant
and
wonderful
to
deal
with.
The
breakfast
was
amazing
and
the
service
was
extremely
good.
The
hotel
is
located
right
in
the
city
center.
One
rotten
apple
shouldn’t
spoil
the
great
experience
that
this
hotel
has
to
offer.
A
definite
YES
from
me
to
try
this
place
at
a
price
that
is
reasonable.