I live in Brazil and stayed for 7 days because of the Corona quarantine. The daily rate is double the normal rate, one of the reasons for the higher rate is that the room requires more extensive cleaning due to the positive Corona. The room is spacious, comfortable, has a large and equipped bathroom. The breakfast is very good.

It's a ok place for quick stay and that too for couple and business. All services are standard. Nothing exceptional about this hotel. Room is small for family but it does have balcony which is a plus. Riverside is just 15 kms walk from this place. Approx 40 Euro to reach by taxi from airport. Check in was really slow and just one person taking care. It's a harrasment if you are reaching in peak time. Bathing area is really tiny. If you have good height and health it's a problem in shower. Property is ok with gym and bar. Food is ok. Overall average stay.

I spent 10 nights here. Checking in was odd. I was told it started at 2pm or something so I had to wait in the lounge until about 11 when a room was available. There was no concierge service and therefore no trolley. Nobody to offer with luggage which I found very odd. They do not give bottles of water in the rooms. At least not in mine. No disposable cutlery, so when I bought something to eat, I had to improvise. No kettle, they have a coffee machine instead. The AC and heater, didn't work properly. Some of the staff at the reception, were unfriendly. The card key to my room didn't work multiple times. Breakfast was monotonous. Their lunch and dinner menu was uninteresting. But, I still enjoyed my stay there. I ignored the negatives.

Overall a mixed experience. Breakfast was really nice and employees were really friendly. Location of the hotel was also OK, but the room was really bad. Furniture and the whole room was exuding 70s flair and windows and doors were broken (safety locks were broken). The bathroom was not cleaned at all, even the floss of the previous occupants was left in the sink! The whole impression of the room was not suited to the four star rating at all.

It is located on the outskirt of the city of Frankfurt. The building is quite old and a makeover would be helpful. However, it is still functional in its current state. The room is spacious and has all the basic necessities including a hairdryer and a coffee maker. There are many lifts and they are fast. Checking-in is smooth and fast. The buffet breakfast is above average. It would be a suitable hotel for an overnight stay.

We arrived at the hotel at noon. Considering that we had our flight cancelled the day before, we had to change our plans and we would stay only half of this day of arrival instead of two days like originally planned. So far no problem. We had already payed two days for this room and it was nobody's fault the fact that we had missed this stay because of the flight cancelled. According to the new plan we were to leave the hotel on the same day we had checked-in. Therefore we left our luggage in our room and left the premises to have lunch. Before leaving the hotel we've asked the staff to fix the air conditioning of our room because we would come back just in time to change clothes and continue the trip to the next stop. How surprised were we when we came back and saw nothing was done to fix the air conditioning! At checkout we asked about the person to whom we had asked this service and a very bad educated colleague of his simply told us to have a nice day. Noticing we were mad at this ironic comment, a senior member of the staff asked excuses for the irresponsibility of the trainee that was working on the shift when we checked in and told us the hotel would not charge us the second day of the stay. It seemed something fair at that moment, because the could sell our room to someone else. Surprise again: the hotel has not refunded the money until today

I can recommend for the spectatos view over town. Just choose the sky room when you make a booking, And enjoy the panoramic view. It's looking a little old on some things, But isn't so disturbing , don't focus on. The breakfast it's a little basically, but it's natural taste. Also the reception it's easy to do. And the guy from, can help with everything. Just one recommendation, make a maintenance of railings from highly floor at balcony rooms, isn't so safe and stabil. From one to ten 10 to view and portion. 8,50 to hotel.

I had quite an exciting experience staying on the 24th floor of this hotel. The room was spacious, with comfortable beds. The staff was friendly and helpful. The hotel's lobby gave us the feeling of something luxurious but then, when you walked into the room, all the excitement vanished. The rooms were outdated. The coffee machine barely worked. I wished I could have the kettle. I would give 3,5 stars if I could.

Nice hotel and nice price. Very clean and staff is nice. There is no swimming pool here even though there is a photo of a pool on Google Maps. There is a sauna, but it is not very hot. I didn't even sweat.

We have had some bad experiences in the past for which the staff and team accepted the situation and offered us a complementary stay. We never thought we would use it. But due to unavoidable conditions had to stay in Frankfurt, as the trains were not running. We asked for the room and they happily offered us. We had an amazing experience specially the Breakfast team and options are amazing. We travelled with our one year old child, and had no problems. Thanks and I would surely visit you in future.

Our flights had been delayed yesterday so we had to stay here, this hotel really is lovely. I feel so much better after such a long night of waiting! The breakfast was nice and we've been for a nice walk around.

Terrible hotel. No A/C amenities. The hotel does not meet the requests of visitors and does not take them seriously. The parking is with cash, there is no swimming pool which is very deceiving. The picture is not real. Too bad. Not worth 1 euro £.

Not a special hotel, Rooms are big, beds kind of ok. Small bathroom, very little furniture, old fashioned. Rooms do have a coffee machine with cups. Style in hotel is no style. Breakfast is ok. A bit far the city centre, parking is 19 euro if you pay at hotel, 24 if you pay at machine.

Rooms are OK, clean, equipped with all necessary things , quality in line with price. Staff polite, breakfast pretty poor, very limited offer, less than average in similar hotel. Lunch and dinner food quality - OK.

Found the staff on arrival, not very happy we arrived very early due to our flight landing at 0630am local time, we didn't expect to be let in, just wanted to leave luggage and go out. She was just unhappy. Rest is OK, small fridge coffee making facilities etc bad pillows however. Bar staff good, other reception staff good. On going to our room, we opened the door to find someone asleep, got another room, then the next day someone opened our door we had safety latch on so couldn't get in. Don't be mistaken overall it was good. I can't say it was great, however. Location was good, bus stop both sides of road with access straight into city. Another minor issue the bar didn't open until late 1900hrs on the Sunday.

Comfortable hotel in a very good location. What is great: Comfortable spacious rooms with balconies, clean and well equipped. Comfortable huge beds! Excellent breakfast with a very good selection of warm and cold food, salads and beverages. Very comfortable spacious, safe and accessible parking. Easy to reach the city-center (bus stop right in front of the hotel with bus arriving every 5 min till very late hours). Quite silent district - noise is not disturbing even if the balcony door is open. Friendly helpful staff. What has a room for improvement: Room doors, furniture and carpets are a bit old, with signs of past "adventures".

It's fine for a short visit. Some stains in the bathroom but to be expected by the price. Breakfast was really good and a nice diversity of stuff. Would stay here again.

A fabulous hotel, the upgrade was amazing and being able to check in at 7am after flying for 25.5 hours was a God send. Thank you so much and can't wait to come back in four weeks.

I’ve been to this place a few times now and I never had a bad experience until now. I visited with my cousins so we booked two tripple rooms. As soon as they saw us they treated us like we were some kids and about to destroy the room I may look young sponsors my sister but that ain’t a reason to look down on us. The day before we came with my father we had a great service that’s why we got confused, they wanted us to pay a down payment (250€), that’s the first time I heard of such a thing. I work in a hotel and that ain’t a common thing, I wouldn’t question it if they would have charged us the day before but they Didn’t. Seeing a bunch of black young adults made Them probably act that way. don’t even let me start with the rooms the whole floor smelled like cigarettes and the beds and furniture were in bad conditions, I didn’t except luxury but that was not worth the price we paid. That was definitely the last time I booked a room in that hotel. (9.4 - 10.4.23)

Unfortunately the airflow in the rooms is so bad it makes it difficult to sleep. No air-conditioning. One needs to sleep with the balcony door open in summer to be able to breath and its still congested. The you have the noise of the traffic. Breakfast is ok. More vegan options needed.

Location is good, 20 minutes walking from the city center. Friendly staff, but room cleanliness can be improved. There were no ceiling lights in the room. Great view from the higher floors. Recommend for a short stay.

One star because of friendly staff. Hotel is however not worth your money. Shocked how this hotel still manages to survive a tier 1 city. Squeaky beds, cigarette burnt carpets, dirty coffee machines, loose toilet cisterns, uneven mattresses will only get me started on this hotel. I didn’t mind the 70s charm of the hotel but the unkempt rooms and hygiene is a serious problem here.

Good hotel with nice rooms and clean. Great wifi. The beds were a bit stiff and the a/c was not really working that well. Big hotel, and it has a casino and restaurants. This hotel is located near most things. Plenty of transport options nearby. Not too far from the airport.

The hotel was very nice, big rooms and comfy. The view over Frankfurt was absolutely good. Clean spaces and good services. I would suggest this!

Horrible service, the AC not working…. The heat in the room is terrible u wake up drenched in sweat. I DO NOT RECOMMEND STAYING Here... look for comfortable options and above all look at the reviews that complain about the AC

I didn’t expect much but to my surprise it had a spacious room, friendly staff, fairly good food on breakfast and good price. Really nothing to complain about. It is worth a booking if you need anything nearby

It’s 01:18 right now, we are staying our last night in this hotel and trying to sleep normally, cause tomorrow we have our train early in the morning, but somebody from stuff decided that it’s a good time to call us, cause maybe we are not sleeping at 1am (!!!), but we are smoking on a balcony. Thank you for ruining our rest time! Never come again to this place! P.s. your administration should talk firstly to workers of your hotel. We saw 3 people from stuff (probably hotel maids) smoking on the next balcony to our.

The location is great and the hotel is neat just because of its size, but thats where it stops. Visited twice. First time it was 35 degrees outside and the AC was broken (we booked the hotel specifically because it was advertised with AC) - staff didn't care - it was unbearably hot in this dated hotel. Wanted to give a 2nd chance, 2nd visit we arrived to the hotel from the airport at 2:45 for a 3pm check in, the front desk would not even consider beginning the check in process until exactly 3pm. Then we were given a smaller/downgraded room from what we booked "due to construction", no compensation. To make things better, the elevators were broken. Choose to take a slow service elevator in the kitchen area, or hike 11 flights of stairs. Parking is 25 euro per night.

Edit: the response from the owner is a straight up lie, multiple people were complaining the same time we did, that's also how we knew the noise was bothering people 22 floors below the event. Class action lawsuit waiting to happen. The owners of the hotel decided it would be a good idea to let people rent out the top floor for parties, with blasting bass noises that can apparently be heard from the 4th floor, as the reception said they are receiving complaints from as low as there. Some quick maths based on number of floors, rooms, and average occupancy rates indicates this is disturbing around 600-800 paying guests all at the same time. And the ridiculous thing is that management knows this happens and still allows it. They are literally stealing customer's money by providing them with rooms they know aren't fit to sleep in. And they think a pair of ear buds and a breakfast coupon I have no use for (because I've pre-paid already) is enough to make up for it... They are having a laugh. Apart from this the place is very nice, nice building, lovely staff, pretty good restaurant food. This was my first time at a Leonardo and they could have had a customer for life, but the sheer disgust I have at their greediness to make a quick buck over at the cost of hundreds of guests.... I'm never coming back here again.

I stayed for one night. Everyone was very nice. Check-in was fast, food was great. Breakfast buffet is huge and there is something for everyone. Room was decent.

It's a good hotel with great views of the Frankfurt skyline and huge breakfast. However the rooms and especially the bathrooms could do with some renovation

Hotel was clean and the breakfast was good. The bar and sportsbar looked good but I wasn't in it so I can't tell much about it. The building itself looks old and far from great but that's just a side note. The room was good and had a balcony with a great view. The ac didn't turn as cold as it should have and the telephone in the room had no writings on it so I couldn't reach room service and when I called the hotel with my cell phone noone picked up and I was lucky that in this moment it happened to be that there was cleaning service outside of the room cause I had a problem with the balcony door, that's the reason why it's "only" 4 out of 5. The price was great and overall I have to say that I would definitely recommend the hotel.

The hotel is amazing. It's worth the price paid. The housekeeping service was great and the rooms was always clean and tidy. There were many tasty options for breakfast. The stuff was always willing to assist in any matter and they spoke very good English. The restaurant of the hotel is also really good with friendly stuff and great options. There is also transportation nearby which makes it very easy to go wherever you like.

I accidentally booked this hotel because I wanted something close to the airport and on google it said the hotel had an airport shuttle. However there are multiple Leonardo hotels in Frankfurt and this one did not have a shuttle. It is a 17 minute walk from the nearest subway station and there is nothing worth seeing around the area. Additionally the towels were dirty and there was no air conditioning. You can find something much better and closer to the city center for the same price

Very nice room. Had a balcony, which was nice to have coffee on in the morning. Bathroom was spacious. Excellent breakfast buffet!

Being kind with customers is a requirement, answer that you are too busy to take care of a mistake that was done by the hotel itself is unacceptable. We have received just a cushion and a cover (without sheets) in order to make our 9 years old son sleep on a sofa, after that we have been booking a suite is also unacceptable. Should learn how to take care of customers.

Great rooms and very clean and staff are polite, but waking up Sunday morning to someone screaming and rushing out thinking OMG someone's gonna jump out of their balcony, just to see someone doing a house walk / using a rope and walking down the side of the building 🏢. We could of been advised about such or at least warned..

In short: - Location OK - Rooms: Size OK, not that clean though. - View: NICE - Personell: OK - Price: Good, but you get what you are paying for

Great hotel located within 15min distance from the centre. We stayed there with my family (wife and two babies) for a couple of days and it was very pleasant. The rooms were clean and it was spacious enough. We used the paid parking, you need to pay extra. In addition, we had breakfast included. It was pretty good with a lot of diverse choices. The view was very pleasant and amazing at night. Definitely worth the stay.

Good things: good price for bed and breakfast. Nice people if you ark something at the counter or in the bar. The bar is actually nice for a bier and talk Bad: the room heaters works independently and can’t be regulated. The room was too warmed and not good ventilation. If you open the balcony can smell bad from somebody smoking in another balcony. The pillows are very hard. Beds are not bad. The showers are small but don their jobs

I had very good experience. Rooms are big, comfortable beds and very clean. For breakfast there were different variations. I would like to compliment staff at the hotel, very friendly and helpful. Especially Martin at the reception helped a lot, I'm very appreciate. Thank you!

The rooms were clean and comfortable. The service of the catering staff and especially the front desk was very friendly and helpful! They helped me print out important documents and were always courteous!

We were very pleasant with our stay in this hotel. Also a little bit surprised because of the price. 61€ a night for a 4-star hotel in Frankfurt, for what you get is worth much more. Also the hotelstaff is very kind!

The hotel has different rooms in different stages of renovation and every time we stay there we seem to get a better room. This time we were very pleased with the room and its view from a very high floor. The hotel does not give the best impression when one looks at it from the outside, it looks very dated and not up to standard, but they are improving things, and we will certainly be back. One gripe, however, is their daily parking rate of 24 Euros. This seems a rip-off compared to the room rates.

Staying in this hotel was absolutely great! The staff was amazing, very helpful and polite at all times. Rooms were very spacious and clean- but the biggest advantage was the view- it was wonderful! Breakfasts were very tasty and I enjoyed the variety of food. The building façade looks a bit old and it can be a little discouraging but I'm aware how difficult it has to be to keep a building that is THAT big in a good shape.

Very good option , I would stay here again. I was just disappointed after seeing previous travelers view of city from his room that we didn’t get a room with those views , that was the main reason I choose this hotel , so just be aware not every room has them. But overall , I’m very happy with the hotel. Decent space and well used. I love the tub, since I’m a bath person. Walkable to city center and not too far from airport , we paid 25e for Uber ride . Here is our view , not shabby I just was hoping for the city lights

Room was comfortable but air conditioning did not work. Bed very comfortable. Food was adequate. Waiters very nice and helpful. Issue is hotel located in area with very little to see or do or no dining places.

If you look for a fancy place you should look elsewhere, the building is showing its age, but if you look for a nice and clean place to sleep that is a good choice. Personal is very friendly and helpful. Restaurant has a short menu but is tasty and available till 22:00.

My room was very clean, large and had a large long balcony! Shower had great water pressure and there were many items on the breakfast buffet. Reception can hold your luggage if you arrive before check in time. There's a convenience store right by the hotel just turn to the right and get some snacks. There's a great restaurant near the hotels a couple blocks down. Just turn right when you exit the hotel and walk down a couple blocks, it's across the street on the left hand side. If you want to go to downtown Frankfurt turn left when you exit the hotel and walk to the left. Cross the water about 30 minute walk. Enjoy!

Me and my husband stayed there with our two kids for one night. Our room was clean and spacious. Balcony view was beautiful. Breakfast buffet was included in room price with a lot of different choices. We paid for our car Parking separately (24€ for 24hrs) we enjoyed our stay.

Paper thin walls, can hear the person next door sneezing. There's no a/c, no fan in the bathroom. The room is outdated, the restaurant is closed. The beds are small but rather comfortable, the shower head is great. Definitely not a 4 start hotel. They don't offer shuttle service from the airport.

I recently stayed at the Grand Hotel and I was very pleased with the quality of service that I received. The staff was friendly and accommodating and the rooms were spacious and comfortable. The hotel was located in a great area and it was close to many attractions and restaurants. The breakfast buffet was delicious . I would definitely recommend this hotel to anyone looking for a great place to stay in the area.

Nice stay, breakfast is amazing! The room is dated but a good size for 4. The beds are really soft, what we liked, but the pillows are old and smelly, couldn't even use them. The view is just like in NY :)

The rooms were clean and spacious. My air conditioner did not work and it was very frustrating. There was a variety of food for breakfast. Service at the front desk was good.

Staff were friendly, rooms are clean and tidy. Close proximity to everything you want to see. Great place to stay, definitely will cone back again.