Horrible customer service, not professional at all, they take the business like a joke, like kids playing in the back yard .. when I signed up, they advised me to get the highest plan, in case I decide dropped it to the regular one, I could just do it.. after 3 months I decide to drop my membership, I called the gym, and some one said that i had to pay 70 dollars, I went to the gym and the manager, who I don’t know the name, and she actually do not know what she’s doing , asked me to pay 49 dollars, they don’t even have a real fee, they just charge whatever they want .. really disappointed.. just make sure before you sign up to have everything clear on paper .. or you will end up, spending more than you suppose to.. Good luck, other then that the gym is good ..

Ok so here’s the long over due review!!! I have been meaning to write something about you fit but just got busy with everything else!! This gym and especially at this location are by far the most beautiful,amazing and thought full experience I’ve ever had and experienced in my life of fitness! I love the people there, so warming and welcoming from mangers to other young associates that work there from morning shift people to Night shift people every single one of them have touched my heart in an amazing customer service way! I go there every day or every other day but I definitely look forward to go enjoy my running work out there! They all are extremely hard working people for sure and are super polite! I love their enthusiasm and welcoming personalities. Keep up the good work guys! ❤️❤️❤️

Been to many, many gyms As far as commercial gyms at a good price, this gym is very hard to beat. Plenty of equipment, rarely so crowded I can not do what I want. Has a platform where you can do Olympic weightlifting and deadlifts, as well as 2 squat racks, with a good amount of dumbbells. I could even do bench press on Monday evenings. Somewhere between decent and well equipped “functional fitness” area Generally clean gym floor and bathrooms. Courteous and friendly staff. Have not encountered any over-zealous gym rats. I was a Personal Trainer for years and a Physical Therapist now, and the trainers appear to be programming reasonable and beneficial exercises for their clients. Highly recommend this gym

I miss the old YouFit gym. Was a member for 6 years. I've decided I'm going to cancel Retro Fitness. There are just not enough gym machines especially in the leg area. They only have one leg press machine which seems to be hard on the joints, and just one of every machine in general. This is unacceptable because it makes wait time to long. The old gym use to have 2 or 3 different machines of every kind. So now that they've reduced the number of machines I found my workout time being cut down to 30 minutes for lack of machines and lack of variety of machines to use since they got rid of most of the good ones. I understand they probably had to reduce the number of machines due to cancellations of membership because of increased prices, construction, and the pandemic. But even Planet Fitness has two different leg presses. One good thing I can say is I actually like their arm machine but you also have to wait a while to use due to reduced number of machines available. I pay $40 a month for machines I don't have access to so might as well cancel. I really do miss the old YouFit. I would stay if they could put a few of the old machines back.

My friend advised that I try this gym out. So, I did the three day pass. Fenix A. was very helpful and signed me up on my third day!! I look forward to getting my health and weight back on track!! Thanks, D.

Love it!! I used to workout at Anytime Fitness, but due to moving I had to cancel my membership. I tried out Fitness Connection and it was awful. Planet Fitness is fine and cheap but there are no squat racks. Retro is great! I love the smoothie bar and the red light therapy. I also like that they have 5 or so squat racks. The only issue is that there are not more treadmills or more bench racks. Men in the afternoon tend to hog machines and a lot of people do not have gym etiquette aka get off your phone and dont sit at the same machine for 10 minutes.

Great gym usually not a lot a people at night they have a good variety of machines the only bummer is that the dumbbells only go to 90 pounds but that’s OK… all in all it’s a good gym and they also have drinks in the front and if your a pro member you get like half off or something like that.

Have really enjoyed the big space, amenities and friendly staff. Affordable pricing for month to month. Would like to see more deadlifting platforms and squat racks😁 - loved my experience here!

My trainer Ernest is the best!!! He makes training an engaging experience and I really feel it is catered to my specific needs and most importantly, my skill level. I am finally at a point where I no longer dread going to the gym and I look forward to what he can help me accomplish!!!

They don't notify when they're gonna close, through social networks or Gmail

I am highly disappointed with this location. Highly disappointed! For starters I have been a member here for over 2 years (most of the time not going but still paying $27 bucks a month) i know silly me. They make it hard to cancel being that you have to go in to the location and fill out some silly form. I travel a lot so that's a hassle. Long story short.. I had someone steal my CC info and had to cancel the card and get a new one. Well youfit was one of the bills I had on Autopay.. when my card canceled so did the payments to youfit. And of course I forgot because I was not going. And no I'm not blaming them, just silly of me for not canceling a long time ago. Well I get a call in February of this year, letting me know my account was in jeopardy to go to collections for $127.. im like immediately freaked cause I work too hard to maintain excellent credit. The girl Natia states the reason I'm calling is because we can stop that for a 0.01 if you just give us a valid card and restart your membership. That sounds good right!? No, wrong. She took the penny promised me no collection and that my membership was in good standing. (Mind you I told her on the phone several times I can pay the $127 cause I don't need anything jeopardizing my credit.) well here we are in July and what do I get a notice from Experian my Credit score went down 60 points because of there F'n BS!! And I'll be damned if I let them win! It's gone be a long ride!

There’s only 2 bench presses and 2 incline benches. That’s not a lot tbh. Especially if you have those groups of 3+ using them or people that just hog it for 5+ sets

I came to retro fitness cause it was closer than my home gym Fitness connection in mesquite. So glad I made the change. It’s so clean, machines are new and love the amenities- red light therapy, tanning and massage. The staff has been friendly, professional and knowledgeable. I highly recommend this gym to anyone in Garland area.

Good gym. Staff is nice and helpful. Place is clean. And super easy to end contract if your life changes. That's a huge plus.

Title: Disappointing Experience at Retro Fitness Branch - Not Recommended Review: ⭐ I recently visited this Retro Fitness branch with high hopes, but unfortunately, it turned out to be the worst experience I've had so far. As a wrestling coach, I've tried a couple of other Retro Fitness locations, but this one left much to be desired. Let me explain why. Firstly, the staff here were far from friendly. When I asked for a pre-free pass, as per Retro Fitness policy for new members, they were unhelpful and unwilling to provide one. They insisted that I needed to purchase a membership first. The manager was equally unwelcoming and unaccommodating. Secondly, the cleaning materials used at this branch were overwhelming. They employed strong cleaning agents that emitted severe odors, making it difficult to focus on cardio and exercise. At times, the smell was so bothersome that it hindered my training altogether. Moreover, the equipment here was in poor condition. Some machines were old and malfunctioning. For instance, one of the rowing machines had a non-functional monitor, and another made a loud, alarming noise that gave the impression it was about to break apart. Furthermore, the available space was limited. If you wanted to use equipment that others were already using, you had to wait in line. This added unnecessary delays and frustration to my workout routine. Considering these factors, I strongly advise against choosing this Retro Fitness branch. There are certainly better fitness facilities available where you can enjoy a more pleasant and hassle-free experience.

I really enjoy my early morning workouts. The morning worker Phoniex is very punctual, greets every person to the door & has a great attitude while doing it. He’s the main reason I give this location 5 stars. Keep up the good work Phoniex you make this location look good.

Horrible management. Try any other gym before considering this one. Front desk is nice, gym is clean, but if you need any problem solved don’t count on them being helpful.

The facilities are good, the equipment is the machines, there are some girls who work, they are pretty strange, especially Nadia is rude, she serves you reluctantly, she is rude. The bathrooms are always dirty.

I have been at this gym for a while now and have had a really great experience. I am a first-time gym goer and was really nervous about going. I signed up to work with one of the personal trainers, Sergio, and he has helped me a lot with increasing my confidence in working out. I have seen a lot changes in my body and I am making a lot better health decisions under his guidance. The front desk staff are also very friendly.

Great gym. Nice atmosphere and very clean. The employees are nice and professional. I was greeted by Delilah H. She answered all my questions about joining the gym and showed me the equipment and how to use them.. Delilah H. also told me about having personal trainers. She informed me that the gym is about to undergo a transformation because they will be remodeling so I am looking forward to the outcome of the remodel.

This location is always clean. Front desk representatives are friendly and hepful. I truly recommend this gym to all those looking forward to starting a healthy and active journey.

Arman helped me becoming a member & explained everything very well. We cracked so many jokes it was more of a comedy club experience then office experience which I enjoyed. Cool guy,cool gym.

I had the pleasure of having Ernest as my trainer for 6+ weeks. Ernest is the paragon of professionalism and I would recommend him to any of my family and friends. While the location may need some TLC the staff is always willing to help in anyway that they can which in my book goes much further then anything else

YouFit is a very warm and inviting environment, from the equipment to all the staff members there. Ernest was a BIG help from the very start, ( I totally recommend him as a personal trainer!) he’ll help from perfecting form to nutrition plans if needed! Every session he’s willing to help Me reach my goals with a positive attitude and encouraging words. Everyday I look forward to working out because of this wonderful place ❤️

You fit has been a great experience for me working out even when the Covid times . Such great staff , call you by name. That tells a lot. People that work at YouFit garland really notice you and I can’t thank them enough for there courtesy and professionalism … great job YouFit team …

I joined this gym about 4 years ago. I haven’t had any issues here. Mayra has the gym on point, always clean. Also Delilah is extremely nice, always welcoming members with a good attitude and helping people around. Last but not least, I Signed in for personal training. And Ernest has a great attitude, he goes beyond to help people reach their fitness goals. He motivates people that there are no limits and it doesn’t matter the fitness level. We all can reach our goals. I would highly recommend him as your personal trainer. He’s awesome

Such a frustrating experience when you drive up and see the lights off. This is the second time within a month of going to workout and no one is there to open the gym. A waste of time and pre workout products. Hopefully the management can figure this problem out……..I’m changing it to one star. It happened again. That’s three times over two months.

jamie thank you for being so kind and always helping the client...the gym is always clean

Nice, friendly people and staff. Perfect place for your fitness journey.

Prefer this location every time out of the other Youfits. Very spacious gym and always clean! Even at peak times you can still get in a decent workout from all the various machines and free weights they offer.

Great place to releive stress and get in shape at the same time. Love the 5 day free pass and love the 15 dollars a month.

I really love this gym. Dedric, the evening associate, is personable and helpful. I always look forward to chatting with him a bit. The number one downfall of this location is the hours, particularly on the weekends. Gyms closing at 6 on the days most people are available is really frustrating. Should be open until 8, at least. I’d also like to see yours extend to 12am during the week as well. Some people really can’t get in until a little later on.

The mirrors and the bathrooms are all dirty, the manager, whose name is Nadia, I definitely don't know what she's doing there, such a rude and ugly unprofessional person, she's very rude...