Inside Scoop Queensbay Mall, Penang image

Inside Scoop Queensbay Mall, Penang

Ice cream shop

👍👍 ice cream n waffle sedap sangat. staff very friendly 👍🏻👍🏻 recommended. will come back soon People often mention cream, waffle, staff, friendly, service, flavor, flavour,


Address

GF-136/137/138, Queensbay Mall 100 Persiaran Bayan Indah Bayan Lepas, 11900 Penang, Pulau Pinang, Malaysia

Website

www.insidescoop.com.my

Contact

+60 4-637 4735

Price rating

$$ $$

Rating on Google Maps

4.60 (163 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10:30 am to 10:30 pm
  • Wednesday: 10:30 am to 10:30 pm
  • Thursday: 10:30 am to 10:30 pm
  • Friday: 10:30 am to 10:30 pm
  • Saturday: 10:30 am to 10:30 pm
  • Sunday: 10:30 am to 10:30 pm
  • Monday: 10:30 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: cream (27) waffle (11) staff (9) friendly (8) service (7) flavor (6) flavour (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Salehah S. 8 months ago on Google
    ice cream n waffle sedap sangat. staff very friendly 👍🏻👍🏻 recommended. will come back soon
    2 people found this review helpful 👍

  • 5/5 Niigaki M. 8 months ago on Google
    Ice Cream is really and truly the most effective medicine..will always come back.Staff are friendly and generous..Really recommended Mooncake Ice Cream..everyone should try this!
    2 people found this review helpful 👍

  • 5/5 Leo 1 year ago on Google
    Not the first time here & will repeat coming here for their delicious icecreams and waffles. Cozy environment & staff also very friendly. Recommended waffle would be Nutella waffle & their best icecream flavor are Valrhona Choc & Lotus Biscoff Cheesecake. The new flavor icecream which is Taro icecream also tastes good.
    2 people found this review helpful 👍

  • 5/5 Trinh D. 1 year ago on Google
    𝐘𝐮𝐦𝐦𝐲 & 𝐂𝐫𝐞𝐚𝐦𝐲 𝐈𝐜𝐞 𝐂𝐫𝐞𝐚𝐦 The ice cream is creamy. I especially love halzenut flavor because it has many nuts inside 🤤. The mints & chocolate flavor is good too. I should try other flavors next time ^^ Because I don’t like waffle so I don’t offer. If you are a fan of waffle, you definitely must try it !!!
    2 people found this review helpful 👍

  • 5/5 嘉怡jiayiii 2 years ago on Google
    Went here to redeem voucher of a free scoop of ice cream. Many flavour that are unusual from normal ice cream shop. I asked the staff for recommendations as it was hard to choose for a first-time. The girl patiently introduced me some popular flavours and even give me free testing. The ice cream is rich in flavour.
    2 people found this review helpful 👍

  • 5/5 Mr N. 1 year ago on Google
    Love the waffle and ice cream here. The waffle is not super dense. It's airy and fluffy. Making it the perfect combo with ice cream. They have a variety of ice cream flavors for you to choose from as well.
    2 people found this review helpful 👍

  • 5/5 Keng Siang O. 5 years ago on Google
    Try the waffle, it is not too hard and not too soft, best in between. Ice cream flavour is good and have many flavour that other shop doesn’t offer, not too sweet or taste like artificially. Note: A bit pricy and premium flavour have extra charger which I wish they don’t.
    1 person found this review helpful 👍

  • 5/5 Hui Lee C. 1 year ago on Google
    Came after dinner. Delicious as usual. Staff friendly. Credit card and ewallet available. One of the best ice cream around
    1 person found this review helpful 👍

  • 4/5 Teng K.H. [simone f. 1 year ago on Google
    Just another Insipe Scoop branch in Queensbay Mall. Love their ice cream, consistent through branch. They have seasonal and unique ice cream flavor such as black forest, durian, coconut and etc. Their chocolate would be their best seller. They also have few types of ice cream cake to choose from!
    1 person found this review helpful 👍

  • 4/5 CS L. 1 year ago on Google
    Waffle and ice cream is good. Place is clean and comfortable. A bit pricey though. Service is decent. Can sign up for free membership to get 10% discount.

  • 5/5 Nik Mas Hafifah Nik Z. 7 months ago on Google
    Love their 4pcs mooncake especially Durian and Pistachio Raspberry,Rocher Yuzu Lemon also nice..They have 2types of mooncake,1snow skin like mochi and 1 chocolate coated..it gave us more variety..

  • 5/5 Laily I. 5 months ago on Google
    Got mine for only Rm0.10. Texture of the ice cream is very creamy👍🏽 Excellent services. The staff is very friendly especially 'Nurul Athirah' 😆.

  • 5/5 Nur Syahirah N. 5 months ago on Google
    Worth to buy!!! I love inside scope ice cream because it tastes different from other ice cream I've ever eaten. Lotus biscoff cheesecake & raspberry cheesecake ice cream are my all time favorites!! 😍Thank you to their staff named Athirah for treating me well and giving me the best suggestion to choose the ice cream. I'm very satisfied. Thank you.

  • 5/5 Cher O. 1 year ago on Google
    Loved their ice cream mooncake. The flavours are rich & the texture is nice.

  • 3/5 simone f. 1 year ago on Google
    [ok la] 1) Overall - ice cream shop serving plenty flavours of ice cream and waffle, fast service, great place for dessert at Inside Scoop Queensbay Mall, Penang 2) chocolate - all time favourite 3) coconut - refreshing, loved it too 4) black forest - a little heavy and lack of citrusy

  • 5/5 Randy G. 1 year ago on Google
    Good frendly service. Nice place to quicly cool off right near the entrance.

  • 1/5 Candice T. 1 year ago on Google
    02/11/2022 1700 Extremely bad service from the staff!! Very impolite and no patience at all! First, the cashier staff do not know how to serve customer properly. The way she speak was indeed very rude. Second, I just ask for their assist to clean the table for us, and yet she can stare at customer and said “ wait”. Be ready to face all this if you’re plan to visit this shop.

  • 5/5 minyan y. 1 year ago on Google
    I'm very happy with the service. I called the shop to place an order for a same day pick up. Yaznie attended to me and was very quick with her response, extremely polite and was very detailed in reconfirming my order. It was a very pleasant shopping experience.

  • 5/5 aamir R. 2 years ago on Google
    Very delicious . mango lassi flavor was delicious. Yummy

  • 5/5 Joruri_ M. 1 year ago on Google
    Great service by staffs here! They even gave us tester so that we could choose which one we want.

  • 4/5 Sook Fun L. 1 year ago on Google
    Free single scoop during birthday month. Redeemed unicorn flavour, made with tart raspberry yoghurt and blue peaflower-stained milk ice cream, and topped with rainbow sprinkles 🤤😍

  • 4/5 Chong Khong C. 5 years ago on Google
    Tried their white rabbit n cempedak ice cream. Refreshing taste just a bit too sweet to my liking

  • 4/5 Juliana 6. 4 years ago on Google
    Just infront pick up n drop off very easy to find

  • 5/5 Justine S. 3 years ago on Google
    Your staffs made my day yesterday evening. We were there around 730pm celebrating my husband's birthday. They were friendly and all smiles. While ordering, the string of my mask snapped. So I asked your staff if I could borrow a stapler. He was so kind and gave me a new mask instead. I did not expect that at all. That was the hilight of that evening for me, where your customer service deserve 5 stars. Of coz the ice cream was delicious.

  • 4/5 Fu Ying C. 4 years ago on Google
    Love the simple and cosy atmosphere. Limited seats and small corner but doesn't effect the ice cream taste! Yummy!

  • 5/5 Mimi Chua �. 5 years ago on Google
    Newly opened. INSIDE SCOOP finally landed in Penang. Ordered the Banana waffle and salted egg York waffle. Awesome. Super friendly staff and service. They have many varieties. All equally tempting. Yummy yummy. Thanks for the super creation. Outlet is bright and vibrant filled with satisfied customers.

  • 5/5 Mira S. 3 years ago on Google
    Love the ice cream. Been here more than 3 times, were served with different staffs, they are all very helpful, friendly & kind. The cappuccino tasted like Starbucks’ latte.


Call +60 4-637 4735 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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