McDonald's image

McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

Classic, long-running fast-food chain known for its burgers & fries. People often mention staff, restaurant, service,


Address

165/167 Trongate, Glasgow G1 5HF, United Kingdom

Website

www.mcdonalds.com

Contact

+44 141 552 5830

Price rating

$ $$$

Rating on Google Maps

3.70 (2.2K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 5 am to 4 pm
  • Thursday: 5 am to 4 pm
  • Friday: 5 am to 4 pm
  • Saturday: 5 am to 4 pm
  • Sunday: 5 am to 4 pm
  • Monday: 5 am to 4 pm
  • Tuesday: 5 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) restaurant (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Monika D. 2 years ago on Google
    1 star as can not go lower. Dirty, waited for my food almost 30inutes, pales of food waiting and staff so slow taking their time. No one to lead this team. Worst McDonald I ever been
    4 people found this review helpful 👍

  • 1/5 Andrew C. 1 year ago on Google
    AVOID!!! Ordered a meal at one of their touchscreens but no receipt, despite payment being taken from my account, so I had to ask for help. When I got my meal, there no salt on the fries, again asked for assistance only to be told theres a shortage! (Never heard of a salt shortage before) could the Manager not send someone out to get some from a nearby branch or even buy a packet of salt from a local store, not exactly rocket science is it? My God the fries tasted like cardboard without salt. Then I made the mistake of visiting the toilet, which was truly filthy. Overall a deeply unpleasant experience, I won't be back.
    3 people found this review helpful 👍

  • 1/5 Emily C. 1 year ago on Google
    Definitely not “fast food” anymore. Half of the order screens were not working so the queue was the entire length of the restaurant. None of the staff seemed to care. I ordered one drink and waited 15 minutes to get it. Painfully slow service.
    1 person found this review helpful 👍

  • 5/5 A E. 9 months ago on Google
    Love this restaurant, great hard working staff and tasty food. Very impressed with everything here.
    1 person found this review helpful 👍

  • 4/5 Pamela McCool (. 8 months ago on Google
    Can get busy at lunchtime. Need pin numbers to use the bathroom which is on the bottom of your receipt, but a member of staff will usually tell you it if you throw your receipt away. It has been done for a good reason. It's to stop drug users from just walking the bathrooms to get a fix but the staff remove them quickly if they do manage to slip in. It mainly occurs in the men's bathroom so parents should be on aware of letting your children go to the bathroom alone. I just asked to be let in to the disabled bathroom with my son as he is disabled anyway but just for more comfort and space. Food was great but the milkshake machine is usually broken more than it works.
    1 person found this review helpful 👍

  • 1/5 Dean D. 1 year ago on Google
    I have never been in a more unhygienic "resteraunt" in my life. Food up the walls, sauce on the roof of the resteraunt. Never in my life have I been to a more disgusting establishment. This franchise needs closed before it damages the4 McDonald brand. Clatty shop 100%
    1 person found this review helpful 👍

  • 3/5 Jiwon Kokomong K. 3 years ago on Google
    I visited there. They said only open for delivery. Delivery fee is £3.99. Only 10mins far from here by walk. Was terrible assessment. But nuggets and cheese ball are awesome. Apple pie also great. Therefore I could give 3 stars.
    1 person found this review helpful 👍

  • 4/5 Vaishnudebi D. 8 months ago on Google
    Your regular cheap McDonald's meal stop. Some of the self service kiosks were missing card machine. Public toilets are available and clean. Staffs are friendly. Ambiance is nice and funky (like any other McDonald's). Overall okay 👍

  • 1/5 La Diva C. 5 months ago on Google
    Twice I ordered this month from them via just-eat I've noticed a lot of fruit flies when I opened the bags in my salad, second time 2 days ago chicken nuggets and fries Disgusting, am done with McDonald's. Be careful.

  • 1/5 Rowan S. 7 months ago on Google
    Ordered a meal including a drink, burger and chips. It was dropped off as just the drink. Called macdonalds and the smoothbrained woman on the phone didn't do anything. The interior of the macdonalds looks so awful. My friends felt unwell after eating here once. AVOID THIS PLACE, DONT WASTE YOUR MONEY.

  • 1/5 Martin M. 6 months ago on Google
    Visited the store after a day out with friends. While ordering my food I was met with a hoard of homophobic abuse from "customers" were sitting in the premises but not buying anything. I complained to security but nothing was done and they continues to sit there and make comments towards other customers.

  • 3/5 Charlotte W. 6 months ago on Google
    Good food. Fries are cooked well. Staff are nice but sometimes I feel like the floor needs a wee mop or sweep

  • 1/5 Turgut �. 1 year ago on Google
    This was the best McDonald's which i have ever eaten (!) Just imagine that, all negatives came together and made a biiiigg positive (?).. If you pass from here. Don't make a mistake and just select another options, even street foods...

  • 3/5 Karthikesh B. 8 months ago on Google
    Fine place to grab a quick bite. Service was okay. Food's taste is something you usually get from any McD. Some let downs of this restaurant - ketchup stations were not refilled and toilets were not deeply cleaned. If you are hungry and want to grab some cheap, decent food do bookmark this spot.

  • 5/5 Aidan 5 months ago on Google
    Fast service, available at your table. It's McDonalds food so you expect it to be the same everywhere and this branch doesn't disappoint. Piping hot and tastes how it should.

  • 1/5 Sharon M. 1 year ago on Google
    Got a delivery for my grandson he wanted a happy when it came he opened opened it there was hardly any chips and the happy meal was ent in a paper bag he just handed me it also my mum and my grandson was in last week sitting in the restaurant and it was aboustly filthy won't be going back again absolute disgusting surely there must be managers

  • 1/5 Georg L. 1 year ago on Google
    Waited 15 min for 2 Cheeseburgers with fries. The burgers were cold when I got them. After 5 more min my fries also were cold. Got new food after in total 30 min . Fastfood??? The Restaurant/ toilets were dirty. Staff unfriedly

  • 4/5 Conor 1 year ago on Google
    Classic McDonald's experience. Quick service, consistent food quality. Biggest issue was the self service machines seemed to never print receipts. I went for breakfast 3 times and the food was the same quality each time.

  • 1/5 Shell k. 1 year ago on Google
    Called the restaurant after an hour and a half and the girl said it had left but my app said driver at restaurant eventually arrived . Cold and trashed. Absolutely disgusting. Phoned the restaurant to complain and girl was nippy unhelpful. Really really disappointed.

  • 4/5 bas g. 1 year ago on Google
    Tensed atmosphere, screen board not functioning and ling waiting time. However, the burger was really tasty.

  • 2/5 Pat 1 year ago on Google
    Absolutely disgusting of n order never ever ever again I go n here. For the price I've paid is a total joke . Very tasteless. Paid for a 10 p..customer service was not even the best. This will be my last ever vist to a macdonalds

  • 1/5 Kevin S. 1 year ago on Google
    I have ordered from this store a cpuple of different times and never once recieved the right order, when calling upnthey tell me thats nothing to do with them even known thay ktema are missing or the product is incorrectly made. They take no responsiblity on there products. I only order from here when other stores dont have what am looking for, even then I dont get what I order

  • 5/5 Scottish J. 1 year ago on Google
    Great friendly staff well kept clean wise, always geta table if ye just want a brew, cheaper, roomier and better staff than nero's down the road.


Call +44 141 552 5830 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

Trends



Last updated:

Similar Restaurants nearby

The Counting House - JD Wetherspoon image
1
The Counting House - JD Wetherspoon
Pub
Busy pub for real ale and food in grand Victorian building with ornate ceilings, children welcomed.
$ $$$
4.00 (9.7K reviews)
Paesano Pizza image
2
Paesano Pizza
Pizza restaurant
Wood-fired, artisan pizzas from open kitchen in industrial space with wall tiles and sharing tables.
$ $$$
4.70 (7K reviews)
Miller & Carter Glasgow image
3
Miller & Carter Glasgow
Steak house
👍👍 An excellent experience at Miller and Carter tonight. The food came out quickly and was so incredibly delicious - the steak was cooked to perfection and the beef dripping sauce was to die for! All steaks come with house fries they can up upgraded to chunky chips or sweet potato fried but we honestly...
$$ $$
4.70 (5.9K reviews)
Waxy O'Connor's Glasgow image
4
Waxy O'Connor's Glasgow
Irish pub
Roomy, relaxed pub with regular live music & bar food, plus sports events on the big screen.
$$ $$
4.30 (4.6K reviews)
TGI Fridays - Glasgow Buchanan Street image
5
TGI Fridays - Glasgow Buchanan Street
American restaurant
Casual chain restaurant with a festive vibe serving beer, cocktails & a wide menu of American fare.
$$ $$
4.20 (3.8K reviews)
Last updated:
()