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Jewelry store β€’ Jeweler

😠 Please please please avoid going to this shop, one of the worst jewellery shop I have seen in my life. They take advance and later make you run around for months. They avoid your phone calls, when you go to shop they give false promise saying it will be ready by next week and the day never comes, a... People often mention service, shop, customer, AVOID, star,


Address

21 The Broadway, Southall UB1 1QD, United Kingdom

Rating on Google Maps

2.90 (46 reviews)

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Featured Reviews


Frequently mentioned in reviews: service (13) shop (11) customer (11) AVOID (7) star (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 raju r. 4 years ago on Google
    Please please please avoid going to this shop, one of the worst jewellery shop I have seen in my life. They take advance and later make you run around for months. They avoid your phone calls, when you go to shop they give false promise saying it will be ready by next week and the day never comes, and no one takes responsibility in the shop. Just keep passing on the phone. PLEASE AVOID IF YOU WANT PEACE OF MIND. WORST WORST JEWELLERY SHOP IN SOUTHALL
    21 people found this review helpful πŸ‘

  • 1/5 Nik D. 4 years ago on Google
    Bought a ring from here. Twice the stones have fallen out and had to return for repair. Also happened to lose a sentimental item I gave for repair and whilst an alternative was offered they really didn't seem to care more than the money side. Really not happy. Would suggest you avoid. Bad quality and service is shoddy. I would NEVER buy from here again.
    11 people found this review helpful πŸ‘

  • 1/5 darshana p. 2 years ago on Google
    Absolutely bad and unprofessional owner!! I wouldn't even give a star! They are cheaters! Blamed their own customers for their mistakes! Bad bad bad worst people and jewellers! Please do not buy anything from their ever!
    8 people found this review helpful πŸ‘

  • 1/5 K 9. 2 years ago on Google
    If I could, I would not even give them 1 star. Owners are SO rude, they clearly do not know what providing customer service is to be honest. Their jewellery quality is rubbish and if it is damaged, they will not take responsibility for that. If you contact them, they will simply speak to you very rudely and put the phone down on you during the conversation. What people have said about them is ABSOLUTELY TRUE. Go on Tik Tok and search up their deeds. PLEASE AVOID THESE SCAMMERS. THANK YOU.
    8 people found this review helpful πŸ‘

  • 1/5 Harry 2 years ago on Google
    Pyramid schemes runner. Thief. Take your gold for repair and the gold will weight lot less. Mr Singh is a disgrace to his community.
    8 people found this review helpful πŸ‘

  • 1/5 Satbir K. 2 years ago on Google
    Don’t bother going to these thieves! Unless you intend to buy rubbish quality of jewellery. Rude people, no basic manners. AVOID AVOID AVOID AVOID AVOID.
    7 people found this review helpful πŸ‘

  • 1/5 BRIJ A. 2 years ago on Google
    worst experience with the owner!! I think all this 5 star reviews from his family and all others are from real customers. Never buy anything from this froud jeweller.
    7 people found this review helpful πŸ‘

  • 1/5 Niranjana H. 3 years ago on Google
    Very bad customer service ,the dealer was very arrogant πŸ‘ŽπŸ‘ŽπŸ‘Ž
    4 people found this review helpful πŸ‘

  • 1/5 Fatima K. 1 year ago on Google
    One star by force, the service and the staff are terrible. Seeing the other reviews it doesn’t surprise me. I went with my family to buy gold as soon as we enter a staff had an attitude, my sister got told to ditch her drink as food is not allowed so she binned her drink before entering the shop. My niece who’s autistic had a bite of her doughnut left so I requested that she’s autistic and if i take the doughnut away she’ll have a melt down but he kept insisting and very bluntly said that then she shouldn’t be in the shop take her outside! Why are asian shops not disabled friendly if someone is autistic, are they not allowed to go out or live there life. This is ridiculous behaviour and not acceptable at all i hope some takes action on this matter because today it was our kid tomorrow it could be someone else’s child
    4 people found this review helpful πŸ‘

  • 1/5 FR B (. 1 year ago on Google
    Extremely rude behaviour with customer, shop keeper asked us to take the kids out off the shop. I think they were big idiots as we spent 7K on Ramash jewlers. I hope they learn from their mistakes and improve their customer service!
    4 people found this review helpful πŸ‘

  • 1/5 Dijila D. 3 years ago on Google
    Very bad customer service. Never ever choose this shop.
    3 people found this review helpful πŸ‘

  • 5/5 Reena T. 3 years ago on Google
    Amazing customer services (thank you Jassi). Highly recommend Gaba Jewellers.
    3 people found this review helpful πŸ‘

  • 1/5 paris l. 1 year ago on Google
    Wouldnt even bother giving a star if it was upto me. How on earth they are still open!? The owners should be locked up in prison for ripping people off their money. I’m utterly shocked they are still running this business. Avoid these scammers
    2 people found this review helpful πŸ‘

  • 5/5 Jeet S. 4 years ago on Google
    Great customer service and very knowledgeable sales team. They have great selection and very high end product. I was very pleased with my custom order which took less time to be completed than originally quoted. Will definitely recommend it to my friends and family.
    1 person found this review helpful πŸ‘

  • 5/5 deepak b. 3 years ago on Google
    one of the best and trustworthy jewellers used by family's from years much appreciated the service and will visit very soon hopefully πŸ™ 😊
    1 person found this review helpful πŸ‘

  • 5/5 Priya K. 3 years ago on Google
    I recently purchased a Ball Set from this shop, it is absolutely beautiful timeless jewellery, I am very happy with my purchase, Jassi (the owner) had excellent customer service, highly recommend this to everybody.
    1 person found this review helpful πŸ‘

  • 5/5 A J. 2 years ago on Google
    They fixed my sister’s jewellery as complimentary. Thank you

  • 5/5 Mazrouq S. 1 year ago on Google
    Shops in a good location with parking opposite available in side streets. Owner is a top lad, looked after me and the family on multiple occasions.

  • 1/5 N zee N. 1 year ago on Google
    Super Extremely rude behaviour I don’t want to go again wanted to spend 6k and more on gold bars but honestly rubbish behaviour with me i asked simple question of gold rate and old Sikh man with beard and turban responded rudely that I came to ask him to give me free ….

  • 5/5 Mohammed A. 1 year ago on Google
    I am very happy. I came here with my wife to exchange a necklace. Great customer service. Great people at the shop. I will come again for sure. Thanks again.

  • 5/5 Aari 7 months ago on Google
    Excellent customer service from Jassi. Thank you for the assistance.

  • 5/5 Peter J. 1 year ago on Google
    I am happy about the service that was provided today. Great price and extremely good customer service. Thanks.

  • 1/5 Monika S. 6 months ago on Google
    Staff have no manners. Bad experience. πŸ‘Žstar


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  • Payments
    • βœ“οΈ Credit cards
  • Service options
    • βœ“οΈ In-store shopping

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