2/5 Alexandra B. 3 months ago on Google • 64 reviews New
The
food
was
slightly
above
average,
offering
a
decent
culinary
experience,
and
the
decor
provided
a
nice
ambiance.
However,
our
evening
was
marred
by
an
unpleasant
incident
which
we
took
to
management.
The
menu
offered,
by
the
bottle,
“non-alcoholic
beer”.
My
husband
ordered
one.
When
it
was
delivered,
the
waitress
popped
the
cap
off,
and
served
it.
My
husband
took
a
sip—it
tasted
like
apple
juice!
Looking
at
the
label
of
the
green
glass
bottle,
“Laziza”
brand,
it
called
the
product
a,
“non-alcoholic
malt
beverage”
apple
flavour
(there
was
a
big
green
apple
image
on
the
label).
No
mention
of
the
term
“beer”
anywhere
on
the
label.
When
my
husband
went
up
to
complain
(he
wanted/expected
BEER,
not
a
fruit
juice!),
the
manager
was
very
argumentative
and
kept
saying
it
was
“non-alcoholic
beer”.
The
manager
was
very
insistent,
and
was
being
very
loud
(other
diners
could
hear
him
clearly).
My
husband
argued
his
point,
that
it
didn’t
say
anything
about
it
being
a
“beer,”
and
that
it
tasted
like
fruit
juice,
in
any
event!
Several
minutes
of
arguing
later,
my
husband
came
back
to
continue
our
meal
together,
visibly
flustered
from
the
experience.
The
manager
was
not
backing
down,
and
a
minute
later,
came
back
to
our
table,
going,
“HAH!”
and
shoving
his
mobile
phone
screen
in
front
of
my
husband’s
face,
showing
him
a
photo
(perhaps
from
his
beverage
supplier?)
showing
a
Laziza
bottle,
with
text
underneath,
describing
it
as
a
“non-alcoholic
beer.”
(Not
a
description
which
was
on
the
label
of
the
product,
however!)
When
it
came
time
to
pay,
then
ensued
YET
ANOTHER
minutes-long
exchange
over
the
whole
incident.
The
“non-alcoholic
apple
flavoured
malt
beverage”
was
taken
off
the
bill,
but
not
with
the
manager
continuing
to
be
insistent
the
drink
was
a
“beer”
and
making
sure
other
clients
(the
restaurant
was
fairly
busy)
heard
his
opinion,
mainly
being
that
my
husband
was
being
ridiculous.
What
a
jerk!
Food
was
FINE,
I
had
for
a
drink
the
“tea
with
pine
nuts,”
which
was
very
underwhelming
(black
tea
with
a
spoonful
of
raw
pine
nuts
floating).
The
tabbouleh
was
very
lemon-juicy
(&
I
normally
love
lemon
juice),
but
with
really
any
noticeable
bulgur
wheat
(mostly
parsley)
to
soak
it
up.
Will
not
return
due
to
the
utter
rudeness
of
the
manager
(other
staff
were
friendly)
and
his
ignorance
of
what
constitutes
a
non-alcoholic
beer
(when
one
has
such
an
offering
listed
on
the
menu).
P.S.
The
soap
dispenser
was
EMPTY
in
the
ladies’
toilet
&
no
other
soap
available.
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