1/5 Herman T. 1 year ago on Google
This
experience
was
an
absolutely
terrible
disappointment.
6
of
us
had
made
a
dinner
reservation
for
New
Year's
Eve
well
in
advance,
making
it
very
clear
that
one
of
us
is
a
vegetarian.
On
their
website
their
regular
menu
had
vegetarian
options
and
there
was
no
mention,
through
email
or
on
their
site,
that
the
dinner
would
be
a
set
menu
for
115
euros.
The
lack
of
communication
was
frustrating
but
nothing
to
get
upset
about.
The
menu
did
look
appetizing
however
there
was
no
vegetarian
option
mentioned.
We
asked
the
manager,
referring
our
prior
email
and
were
expecting
to
hear
options.
They
had
no
options
ready.
How
does
a
restaurant
regularly
serving
vegetarian
dishes
not
have
veg
options?!
After
scrambling
he
came
back
with
starter
options
and
mentioned
that
the
chef
would
throw
together
something
for
the
2
main
courses
and
not
to
worry.
Not
what
you
want
to
hear
when
paying
115
euros
but
we
were
already
there
and
we
still
had
high
expectations
for
the
meal.
This
is
where
everything
began
to
go
downhill.
firstly,
I
asked
for
cocktails
in
english
and
I
was
told
they
do
not
have
cocktails
tonight,
only
for
our
french
friend
to
ask
in
french
and
be
told
the
opposite.
During
starter
service
no
vegetarian
option
was
served,
leaving
our
server
scrambling
again,
clearly
there
was
no
communication
on
the
back
end
and
we
were
left
waiting
while
they
threw
the
veg
plate
together.
The
first
main
course
was
a
risotto
with
scallops
whereby
they
replaced
the
scallops
with
slices
of
truffle,
which
was
all
fine.
However
the
second
main,
filet
de
mignon
de
veau
and
seared
foie
gras
was
substituted
by
the
photo
I
have
attached
below.
Unbelievable!
boiled
unseasoned
vegetables
and
pan
fried
mushrooms.
The
one
potato
was
part
of
the
veal
dish
given
by
her
partner.
I
do
not
even
know
how
to
describe
this.
The
laziness,
lack
of
pride
and
complete
disregard
for
guest
experience
from
the
kitchen
is
shocking.
Not
to
mention
everyones
veal
being
seriously
overcooked
and
dry.
Lastly
the
same
raspberry
sauce
was
used
on
the
cheese
plate
and
the
dessert
as
well.
There
is
no
other
way
to
put
this
but
it
felt
like
they
just
did
not
care.
They
did
not
care
about
guest
experience,
about
food
quality,
about
service.
This
was
my
second
time
visiting
Lyon
and
I
was
genuinely
excited
to
try
a
Bocuse
experience
with
my
friends.
If
anyone
in
control
actually
cares
for
his
legacy
his
name
should
be
taken
off
immediately.
With
so
many
wonderful
restaurants
in
Lyon
I
would
avoid
Le
Sud
at
all
costs
and
at
least
for
myself,
I
will
also
be
avoiding
the
8
other
restaurants
carrying
his
name
and
give
my
money
to
the
many
other
great
establishments
that
actually
care.
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