1/5 Alex V. 7 months ago on Google • 113 reviews
Downgraded
from
two
stars
to
one
based
on
owner's
response.
Original
review:
We
walked
in
and
the
person
behind
the
counter
started
yelling
across
the
entire
cafe.
I
wasn’t
sure
what
was
going
on
(don’t
speak
French)
until
my
partner
(who
froze
at
the
first
door
when
the
yelling
started)
came
in
and
translated.
The
person
was
upset
because
we
had
not
waited
between
the
two
entrance
doors
to
make
sure
there
were
no
cats
who
could
run
into
the
street.
Think
it’s
a
fair
concern
(my
first
time
in
a
cat
cafe
and
didn’t
think
about
that)
but
I
have
a
problem
with
the
way
they
handled
it.
She
yelled
for
quite
a
while
in
front
of
the
entire
cafe
(which
came
to
a
halt)
and
kept
saying
things
like
“this
happens
all
the
time”,
“how
could
you
not
read
the
sign?”,
etc.
To
be
fair
there
was
a
small
sign
on
both
doors
that
read
something
like
“stop:
one
door
at
a
time.”
The
worker
was
then
extremely
curt
and
a
bit
rude
(after
she
stopped
yelling)
about
service.
We
didn’t
eat
here
because
partially
of
that
experience
but
also
there
wasn’t
a
lot
of
space
and
frankly
the
cat
smell
was
pretty
overpowering
in
an
unappetizing
way
(probably
would
have
gotten
used
to
it
after
a
while).
As
such
I
can’t
comment
on
the
food.
Also
the
cats
seem
pleasant
(albeit
apathetic
in
a
truly
feline
fashion)
and
I
appreciate
the
mission
of
housing
them!
Note
to
owners:
if
this
really
happens
all
the
time,
you
need
a
better
system.
Here
are
some
things
you
might
consider:
*
it’s
pretty
simple
to
install
airlock
hardware
(not
allowing
both
doors
to
be
open
within
a
couple
seconds
of
each
other)
*
add
a
child
proof
handle
to
the
inner
door
so
at
least
the
first
time
someone
comes
in
they
are
forced
to
read
the
sign
*
install
a
bigger
sign
at
eye
level
*
teach
employees
how
to
deal
with
their
frustrations
in
a
healthier
way
for
people
around
them
Update:
"First
time
in
a
cat
cafe
doesn't
mean
you
can't
read
the
signs,
or
just
ask
yourself
why
there
are
two
doors.
Either
that,
or
accept
being
yelled
at."
Think
it's
pretty
clear
I
meant
that
if
I
had
been
in
a
cat
cafe
before,
I
would
have
thought
about
it
necessarily...
Not
that
I
shouldn't
read
the
signs.
Second,
lots
of
establishments
have
two
doors
(e.g.
for
insulation
reasons).
Not
sure,
maybe
this
rarer
in
Lyon.
Third,
don't
think
people
should
accept
being
yelled
at.
"...if
we
yell,
it's
both
for
the
urgency
of
the
situation
and
the
fact
that
the
doors
are
rather
far
from
the
counter
and
we
need
you
to
react
fast."
I
would
understand
this,
but
it's
not
really
reflective
of
what
happened.
As
mentioned,
the
person
yelled
for
quite
a
while
after
the
door
was
closed
(and
after
she
had
walked
to
us).
"As
for
the
smell,
what
do
you
expect
with
twenty-ish
cats
?"
"You
should
avoid
going
to
a
place
with
animals
if
you're
anoyed
by
their
natural
smell"
Didn't
mean
to
knock
you
guys
for
this
-
obviously
this
is
part
of
being
a
cat
cafe.
Just
was
unexpectedly
part
of
the
reason
I
didn't
eat
there
(and
couldn't
comment
on
the
food).
Not
part
of
the
reason
for
a
negative
review.
"Being
sanctimonious
is
not
a
good
way
to
interact
with
your
fellows
human
being"
The
only
thing
that
seems
like
it
could
be
read
that
way
is
"teach
employees
how
to
deal
with
their
frustrations
in
a
healthier
way..."
Didn't
mean
to
imply
I
am
better
than
someone
else,
just
that
they
seemed
to
think
this
happens
often
and
yelling
isn't
a
good
way
of
dealing
with
it.
Also,
ironically,
I
think
your
response
is
quite
sanctimonious.
"You
could
speak
directly
to
the
people
you
have
an
issue
with
instead
of
leaving
a
bad
review
after
the
facts"
We
did
and
she
repeated
her
points
about
"this
happens
all
the
time"
and
"the
cats
can
run
out
of
the
door"
that
didn't
really
address
the
yelling.
Also
if
I
have
a
positive
experience
in
a
place
I
leave
a
review
and
same
if
I
have
a
negative
experience.
Not
really
sure
why
I
wouldn't
leave
a
review.
"We
can't
have
any
of
your
solutions
for
a
simple
reason
:
fire
safety."
Many
airlocks
are
only
for
ingress
for
exactly
this
reason.
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