It's a very nice place and the staff and owner are very nice and are always ready to help it really nice and heart warming place I will recommend to stay here

DO NOT STAY HERE! Hands down the most disgusting run down hotel room I've ever seen. We checked in and paid for a three night stay, but we decided it was far to gross to go through with it. Their was black mold on the wall by the shower ( the man working said it was not a concern because it was dry ... ) , the room stunk , every piece of furniture was stained, the walls all filthy, and the shower barely turned on it was so clogged. They refused to refund us when we said we could not stay there. Then the man yelled at me and my husband in our room which was VERY uncomfortable, so we left without a refund. I am amazed a place of this squalor can even be open still.

Won't call it a luxury hotel per se, but more alike an ibis budget! So, if you wish for a cheap room to crash for the night with an excellent location, then Willy Hotel fits your profile 🤗

We got to the hotel... Only to find they but there prices up. That was not a nice thing to do. Nice start to the holidays NOT.

Too noisy, & very bad condition. Highly not recommended! Felt like it was an old apartment that was turned into hotel. People scream at night. Good location is the only positive point!

Everything is ok with this hotel. A little weird, seems like an office building instead of a hotel and the room was office-like. All and all it was fine.

Made a reservation and paid but still got sent away because they overbooked their own hotel and didnt have a room available, got sent away with some cash money to find another hotel where i had to pay out of my own pocket for transportation

The worst experience in my live. It doesn't even deserve one star. I reserved a room through a website and I called the hotel twice to make sure I have a room. However when I arrived at the hotel, the manager of the place didn't have a room for me. I had to argue to have a room that in reality was already reserved or another person Moreover I had to pay the same price for a single person room as a two person room. The organization is really bad. I highly recommend to pay a little bit more. Rather than go to this hotel.

Just an unpleasant experience. -750€ for 3 night stay during ambiente fair. - 9€ extra per person per day for breakfast. - WiFi speed is as slow as you can't imagine. And the name of the wifi? "Banknet". WTF ??? - No hair dryer. - Television not working. - Reception some times are in the "casino" in the first floor. What else? Viva Germany!!!! Enjoy the photos of the entrance

Worst hotel experience ever. Took one step into this place and wanted to leave however we were advised we couldn't cancel without still being charged the full rate. The room was filthy, it felt like a room that heroine users might use after a night of partying in the bar downstairs. If you enjoy sleepless nights do to the sounds of drunk people fighting in the streets below, by all means stay here.

One of the most horrific customer experiences EVER. I never came across a more rude customer service. Definitely one of those places you would like to avoid, especially if you have kids! Shame on the management

The room was spacious and clean with clean washrooms but heater wasnot good it was cold whole night . Also when I got stuck in lift I pressed bell but no one arrived. Anyhow I managed to get out. Please look after service . In restaurant food was good.

It was OK, but nothing more than that. Good for one or two nights stay.

This is just a place to sleep. The heat did not work, fixtures were missing from the wall and the light had no cover. But it was clean and the service was polite.

We made a booking and due to a strike at the airport we came very late to find the hotel is closed and kept calling them to find that the hotel closes at 12 am and we had to look for another hotel to just sleep for a couple of hours since we had a business meeting and when i called the hotel they told me that they don't care to what happens to the guest. we where very disappointed from this reply and service and the person on the phone didn't even want to listen. i would not recommend this hotel to anyone

The hotel is cheap and central. Large rooms: somehow old fashioned, but clean. In the morning you can find russian housekeepers, while at night personnel is chinese. They were really friendly. And I discovered that this is rare and valuable in Frankfurt.

Was there, done that...never again. The conditions are horrible. I had to change a hotel in the middle of my stay just because my room was unpleasantly filthy. The bathroom, worse then a public one at a Rail station in a third world country. I am a really humble person, but that was too much...even for me! I would've preferred not giving a star at all at my review but the rules here won't let me!