I waited to see if I would feel less angry with how my boyfriend and I were treated here, but it's been months and I still can't quite believe it. I was walking back to my car after working in a local cafe, and thought I would see what styles of walking sandal the store carried since I was traveling with family to Charleston and planned to be on foot a good portion of the time. My boyfriend was with me, and when we walked in we were the only people in the shop aside from the two blond attendants. We greeted them and I explained I wanted to take a closer look at their Birkenstocks slides. They smiled stiffly at me, and when I walked to the rear of the shop with my boyfriend, they began talking about us audibly; I literally heard one woman say to the other, "So what do you do when these type of people walk in?" And the other said something like, "There's nothing you can do..." It was mortifying and deeply hurtful. My boyfriend noticed I was flustered and asked me what was wrong, and I told him I thought they were talking about us. He asked me what I wanted to do. I said that I was there to look at sandals and that I would at least get a better idea of what might work. One of the attendants eventually came over and began asking me questions about what I was looking for, but it felt very judgmental. Something about the way we appeared to them meant that they felt entitled to treat us terribly. After asking about materials, foot support, and whether they carried any US made sandals (the answer at the time was no), I left. I didn't feel comfortable confronting them. Reading over some other reviews, it seems this is an ongoing experience for some people. My takeaway is that your experience in this shop likely depends on how you are perceived. The fact that I had on a backpack with my laptop and books in it meant I was treated as a likely thief or unlikely customer. The irony of course being that I would have been a customer had I been treated better. I have not returned and don't plan to. Although I prefer to support local, independent businesses whenever possible, I will go elsewhere for shoes.

I really ,don’t know how to say this so I’m just gonna say it. I really need a new pair of shoes, and I was Looking for a certain type of shoes they were Danskos, I had bought a pair online They did not fit me. So I wanted to buy a new pair. I went downtown ,had my husband drop me off because traffic was too busy, that’s all good. They had the product in place and I was really appreciative about that. But there was two, little old Bitties sitting in the two chairs one of them had to tell the other “oh it looks like the economy is getting better. “. )Now mind you me,yes I was only in jeans and a T-shirt and maybe some dirty shoes. I had the money. But as a woman of color I felt really out of place. I spent 260. I bought a bracelet which I loved and earrings ( love the brand) I actually love. And the shoes. But felt comfortable. I was actually ashamed. This should not be that way in Olympia I don’t think right? I have the money I don’t think I’m ever gonna go back. It was embarrassing. The cashier was really sweet one when she saw I was spending my money. Again the old lady said “ The economy much be getting so much better cause people are really shopping now. “

I do not know why staff can be so standoffish in this store. I buy something 80% of the time I come in, have special ordered shoes here...and still get a funny look when I come in. Excellent selection of clothes and shoes though. Imagine the Walking Co. on steroids, plus tons of comfy clothes by NYDJ, Click, etc... Sign up for their e-mail and get notices for their many trunk shows.

My daughter posted her valid experience as a person of color in this store. The owner blocked her from giving other reviews on facebook. This business silences voices of color. Its really sad. I will be screen shotting this in our formal complaint to Facebook. I have shopped here and after her experience I will no longer be shopping here. There are so many other fantastic botiques in olympia that respect all people.

First I spend hundreds of dollars in this store...I find their service marginal (except for Gwen) however I like their clothes. I went into the store today with a mask and I used their hand sanitizer....then I was told that I had to wear my mask over my nose. I explained I had a breathing condition that made wearing the mask over my nose almost impossible. I even said I had a note from my doctor.....STILL I was told that was the policy period. I compiled until I could no longer breathe. I left the store after setting the clothes I would have bought on the counter. Since I am a doctor I understand the wearing of masks, they protect the wearER, HOWEVER what I find most objectionable is the lack of logic and thought. It will be A LONG TIME, if ever I go back to Bellezaropa.

Found what I was looking for - staff was friendly and helpful! Atmosphere was upbeat and cheerful.

This business is located in the Mottman Building which was built in 1888 and 1911. It was added to the National Register of Historic Places in 1983. Cool Building. Check it out!

They carry a good line of Birkenstocks. Sales people were friendly and offered a catalog to see other styles available. Prices are good and I like to support local businesses.

Walked into Belleza Ropa Clothing to buy Blundstone boots. Salesperson walked away as I was talking/asking to try on boots. I left store very disappointed. Gave two stars because they carry Blundstone boots.

The beautiful lady who helped me get the right pair of Birkenstocks for my daughter's birthday was so nice and helpful. What a nice neat and well laid out store. Thanks for being so nice!

Very high quality women's boutique. Excellent shoe and sock selection. Nice handbags and coordinating jewelry.

Wide selection of wonderful clothing and accessories for women. Fab staff who all have good taste and will be helpful when you need it.

I've been a Belleza customer since 2011. The staff and owner are warm and welcoming, making it a joy to shop for comfortable, beautiful clothes. They also always are willing to ship to me in Georgia at very reasonable rates. The owner, Jeannine Kempees, is well respected for this store and her other, About Time, in Port Townsend, Washington.

This place was very neat, yet jam packed with all different pieces. Not my style personally, but i can appreciate a good boutique nonetheless! Staff was friendly as well, and helped give directions to shops nearby ☺️

Shop here for my wife for birthdays, anniversaries, and whatevers. Great selection of clothing, footwear, earrings, bags. Not much in here she doesn't love. Not cheap, but prices reflect quality, and there's something for most budgets. Staff is polite and helpful. As long as we live in the area, I'll likely be back.

Interesting clothes not available at most department stores.