This was the most horrible medical provider I have ever been to. And I have been to many. From the rude and unhelpful receptionist who made me wait 48 minutes for my appointment, even though I was the only one there, to the nurse and provider who didn't really listen to me and, whose initial suggestion for a solution was to go right to implanting something in my spinal cord. They were also supposed to call me back, and it took me calling them twice to finally get a call back. Safe to say by then I found a much better, understanding and realistic provider. The person from Midwest even kept talking over me when I tried to tell her I was seeing a new provider and would never come back. I would never suggest someone go here.

Everyone has been so kind and compassionate. They’ve always treated me with respect and never made me feel like they were judging or a drug seeker like a lot of pain management clinics have & do. I have some complex medical issues and when I moved here, I had a very hard time finding a clinic that I felt comfortable at. I drive an hour to see Shelly and Stephanie and i recommend them to everyone.

I have Fabry's disease, for which I have to get bi-weekly infusions of a missing enzyme; and which causes intense neuralgia throughout all of my extremities and leaves me debilitated and in bed most days. I'm not looking for a high, or my next fix, the only thing that I feel from the meds that I take, is no pain. A status that has taken the better part of a year to get to. All I want is to be able to work, and function as a normal person. Again, I'm not looking for a fix. I've never taken any medication in any other manner than as it was prescribed; and I've never used any recreational substances. I don't even drink. I just don't want to be in pain. I recently went to see Dr. Balter in the hopes of finding a provider closer to my home in Papillion. I have been seeing a different provider at Omaha Pain Physicians, and the Dr. and her nurse are both extremely competent and a fantastic team, but I had a bad experience with the front office that made me decide investigate other possibilities at that point. I was a bit apprehensive about coming here after reading all of the reviews. But I made the trip and arrived at my appointment. I had completed all the required paperwork before-hand so I didn't have any requirements when I got there. I waited for almost an hour and a half. Having gotten there at 8 in the morning, I wasn't called to the back until almost 9:30. I was led back to a room which was overall clean but had carpet floors (in a medical exam room) and blank forms all over the exam table. The nurse came in and immediately started asking questions, she didn't make any eye contact, and for the most part typed in to the laptop without looking up. After a few minutes she gave me a UA cup and said she'd send the Dr. in. Dr. Balter seemed pleasant, and started asking questions about who I'd been seeing and what our past treatments were. After explaining all of this he said that he didn't understand the reason my previous doctor put me on the specific medications that she had. I explained the rational behind it and that we had tried multiple medications before arriving the current regimen, but Dr. Balter wouldn't hear it. Instead of understanding and compassion I was made to feel like I'm a junkie who is just seeking pills. He even went so far as to say that the federal government was cracking down on him prescribing meds to patients like me (his words, not mine). At that point I pretty much shut down and just said what I needed to so that I could end the situation. He began talking more about the meds that I had already tried, saying that Gabapentin (which has been proven to do nothing; and even went through a lawsuit where it was discovered to have been rushed to market before it was even determined to have any efficacy so that it could be sold to unsuspecting patients who desperately needed pain relief) was a good choice for me. Mind you, I had already told him that I had taken it religiously, 3 times a day for weeks with no difference to my pain levels. His explanation was that I just didn't take enough and said that he was going to write a new script for a greater amount. At that point I had already made the decision that I wasn't going to return to his practice and I didn't want to have anything to do with him or this establishment. I didn't pick up any of the prescriptions he wrote and I'm moving on from this mistake I made in going to see him. Long story shortened (a bit) I'm going back to my previous Dr. and will just deal with the distance and time it takes to get there. I hope and pray for all that are patients of Dr. Balter that he gives them the compassion and understanding that he denied me. Good luck in your search.

I have been suffering from life altering back pain for years, going from doctor to doctor being given little to no help or solutions… I’ve been going to Midwest for the past year and they have done everything they can to alleviate some of my pain until we are able to do surgery. Today, after a terrible experience at a different clinic, we did my first round of injections… I will never go to a different clinic. If you are having a hard time finding a doctor that will listen to your concerns and take the time to explain to you what the process will be and be honest about what’s to come, I 1,000% recommend Dr. Balter and Stephanie.

Dr. Rafal Krejza, and staff have provided me much improvements for pain in my left knee after a nerve ablation procedure. standard cortizone injections were not providing much of a long term solution. I am very happy with these results. I highly recommend Midwest Pain Clinic.

I had recently lost my care team due to relocation and went here thinking they would help me continue my care and see all failed attempts of prior procedures. No Balter treated me horrible hecut me down saying things like I can't take care of myself and treated me like an addict he wouldn't let me talk he cut down my surgeon all Dr.s I seen every radiologist and pain specialist. This gave me severe anxiety and now I am back to being practically immobile with severe pain because I couldn't trust him he didn't even read my chart he would prescribe whatever and caused severe reactions. I will suffer before having someone not care about almost killing me because of his ego.

This is a great clinic. Shelley really listens to what I’m saying and always has an action plan in mind. Everyone is friendly in a very busy fast paced environment.

My mother is a patient of Stephanie’s. Stephanie consistently provides compassionate and comprehensive care. She has been instrumental in supporting my mother’s independence and treating her with dignity .

Thanks for picking up the pieces when other doctors do not. For years my husband suffered from chronic pain and was treated with care by his internist. Then Midwest Pain Clinic picked up the pieces and helped manage his pain. When I myself was faced with disease and chronic pain, the doctors didn’t want to treat that part of the illness, leaving me feeling almost abandoned. Luckily, I knew about Midwest Pain Clinic and I am very glad for how much they have helped me. Thank you.

This review is for the team doing nerve block procedures. Every single person I came into contact with was amazing, professional, knowledgeable and caring.. especially Angie. They were sensitive to the fact that I was very anxious about the procedure and did all they could to make me more comfortable. Dr. R. Krejza was patient in answering my questions and I felt I was in good hands. The whole experience was incredibly positive. I highly recommend this group of medical professionals!!

My fiancé is a veteran and has been in public service all his life. This has led to a lifetime of severe back pain. He had the procedure to deaden the nerves and when that didn't work, he was told he could get the shots again. We went on Friday for an appointment and they don't do shots on Fridays. Made him an appointment for Monday and when he arrived on Monday he was then told his approval ran out the day before (sunday) . How completely incompetent and unprofessional and a few other words. The uncaring way he has been treated is to say the least infuriating. They should have known this on Friday when he was there!!

I couldn't be more happy with the care I receive. Being in constant pain takes a terrible toll on your life, and the care team here does everything they can to keep you comfortable and find options to possibly stop the issues that are causing the pain. All personnel are the kindest, most caring team I have ever encountered.

Midwest Pain Clinic has been my lifesaver!! I had back surgery January 22 & have suffered more pain since my surgery then prior to my surgery. I have been to 5 different Doctors trying to get relief & an answer to my chronic pain issues. They have been so polite, caring and understanding never making me feel like there was really nothing wrong with me. They helped treat my pain issues & I am able to do at least a little more then I could before. I highly recommend Midwest Pain Clinic.

It has been my greatest pleasure to be a patient here! I have been a part of many different Pain Clinics in my life after the age of 12 due to complications from cancer. Dr. Stephanie Simon has always listened to me and never treated me differently due to my age. She takes my pain very seriously, and she never prescribes anything that I am not comfortable with. She is also familiar working with EDS patients and has helped me manage my pain to where I have a better quality of life than when I first went to the clinic. I look forward to recommending this clinic to many people! The stuff I have worked with this wonderful. The pharmacy in this building is the best pharmacy locally. Every procedure I have gotten here has been as good of an experience as it could be!

All staff are caring & knowledgeable. All aspects of pain management are addressed and personalized per each individuals needs & desires. I have been coming here for over 15 yrs and have always felt the treatment that I received was the best & most appropriate for my pain management. Thanks for all the care & respect I have been given by EVERYONE there, you're the best!💖

The staff and medical professionals are top notch! I have been a patient of this group for years, and words can’t describe their level of care and professionalism. They are always generous to work around my busy schedule and provide the best care. Thank you Midwest Pain Clinic!

When ever I go into the clinic, right from the moment I get in the door I am welcomed and I treated with kindness. My procedures are done in a safe and professional manner, there is always a healing process afterwards, but it is worth getting it done. I recommend Midwest Pain Clinic to all who are going through any kind of back or neck pain.

Can’t recommend them more highly. Have given me back a quality of life and are very attentive to patients. Have had various procedures and medication management for over 5’years giving my family back their mom! Had tried various others in area prior to finding Midwest Pain and their dedicated innovative approaches to pain management!!

I’ve been a patient at Midwest Pain Clinic for many, many, years now and I can’t rave highly enough about this practice. From the beautiful offices to the incredibly kind and knowledgeable staff, everything is top notch including my Practioner and my Doctor. I’ve been to several other pain clinics/practices and none of them can come close to the level of compassion and care that I receive here. I honestly couldn’t function or live anything close to a normal life without them. I can’t imagine getting my pain management anywhere else.

I have always had a great experience here. The staff is friendly and efficient. My appointments have always been on time so the wait is minimal. My doctor takes the time to answer my questions and concerns and I would highly recommend the clinic.

They have been very compassionate through this whole car accident they know how hard it is to getting back to normal can be. They have been here the whole way helping me through this. Getting back to pain free life is the goal now it's up to me to push myself extra limits.

Dr. Krejza saved my life literally. I was in so much pain and he didnt just throw meds at me. He looked at my history, made reccomendations, followed up on things in each appointments. I truly feel cared for as his patient

I have been dealing with pain for years with little to no help from a varied assortment of doctors. It wasn't until I came to Midwest Pain Clinic that I found what I had been missing. Caring, compassionate doctors, nurses and staff. Whom really do go that extra mile to make me comfortable and involved with the treatment plans we decide to pursue. I really was listened to for a change and not just dismissed to wander away without adequate treatment. For any looking for the answers and not just wind in your sails I highly recommend Midwest Pain Clinics and the staff that this place comprises. I am pleased with the results I get each and every time I visit, i think you will be as well.

Dr Balter put me on a drug with a dangerous interaction and wouldn't even see me for a followup for over a week. He specifically ignored my repeated concerns to put me on this medication instead of one I knew worked. I am now stranded without any pain treatment until I can get in to a real clinic.

I’ve been a patient here for several years. They provide various procedures when needed. Always treated professionally. Ashley H is a wonderful provider. Asks all the right questions and really listens to any concerns I may have. I feel that they have the tools to handle chronic issues when you just don’t want surgery.

The staff is fantastic! They keep you informed of whatever you’re getting done. Dr Rafal is very good and very compassionate!!. This is my 3rd epidural and I was comfortable all the time during the procedure and only had a local. Thanks guys!!

They tell me I can get an injection and send me to get imaging. Then after weeks of waiting they tell me they don't do those injections in that location but I could set another appt to discuss the options we already discussed which also costs more money what a joke

First time at their office. Staff was extremely positive, upbeat and welcoming. I met Dr. Rafael who was approachable, extremely knowledgeable and listened to my concerns. This is a welcome change from other pain physicians I have encountered. He shared valuable insight into my medical condition. Very respectful and willing to give me alternatives.

My boyfriend has been going to this pain clinic for years and it makes me sick to my stomach someone hasn't reported them to the state for an investigation. He has this clinic and another doctor handling him out pills left and right. There is nothing wrong with him except that he's addicted. He's puts on quite a show gets back injections every so many months so he can stay on these pills he's been on them for over ten years. Then goes to a mental doctor for benzos so he can sleep. Both doctors should lose their license to practice. He's going to end up killing himself or someone else while driving on all these pills. I'm done with him and and watching this go on anymore. Please someone do something about this pain clinic on 90th and burt st. Omaha Nebraska

I’ve had quality care here by Dr. Balter and his team. I love that after my appointments I can walk a few feet, in the same building to get my prescriptions. The pharmacy staff is so welcoming and remembers everyone’s name somehow. I would definitely recommend Midwest pain clinic!

Beautiful place of business! Dr. Krejza is very nice and knowledgeable! Also Jen (his RN) was totaling so down to earth. Absolutely LOVED her!!

My experience at this clinic I would give zero stars if it allowed. I started as a new patient in Feb 2023. I liked my pain dr who I saw at Midwest monthly. However, when I had to see Krejka for a follow-up appt on the lumbar injection he gave me April 26 he had absolutely no idea who I was and that he had done an injection on me 2 weeks prior. Naturally I'm concerned about getting another injection from him. What kind of dr doesnt read a patients chart b4 seeing them?! I call today to cancel the injection that was scheduled for May 15 and schedule an appointment with my regular pain dr there. I was transfered from one lady to another. Idk the lady's name but I know who it was by the voice. After she introduces herself I start to tell her what I called for, but she started talking over me. She did this twice and both times I quit talking and let her finish. After the 2nd try to tell her what I wanted, I asked her to please not talk over me while I'm trying to explain the reason for my call. We get everything handled and hang up. She calls me back to tell me Krejka doesn't want me being rude to staff. I asked how I was rude and she says it's because I asked her not to talk over me. Ridiculous! Isn't it rude for an employee to talk over a customer/patient?! If I was rude I have no problem admitting it, but I was not rude at all. Then a 3rd call comes into my phone from Midwest. I was told that Krejka is dismissing me from the practice because I was rude. It would be nice if they recorded their calls because then they would have heard everything that went on and that I was not rude when speaking to this lady. How about her being rude to me? I guess that doesn't matter or she may have lied and/or made up some stuff. Idk I wasn't there. Becareful when dealing with 90th St office staff, Krejka and the black lady at the front desk on the ambulatory surgery side on the far right. They could do this to someone else. Never have I had a problem with any of the Dr's I've seen. Prior to moving here my former pain dr I had for over 10 years with no issues. Such deplorable behavior at this clinic.

Stephanie basically saved my life and gave my family ME back. They may not work at the pace I wanted but within 5 days I am now able to get up and be productive again. Almost lost my job and family due to chronic pain but she helped end that. Thank you so much.

The ladies up front are fabulous! Soo very kind but Dr Krejza is a life saver!! He’s made me feel human again and I’m soo glad my friend referred me to him! I have already recommended Midwest Pain Clinic to my friends and family! Thank you for listening and caring!

I had my first visit today. I was impressed with the size of the place, they even have a pharmacy on site. Being a new patient there is a lot of paperwork to fill out, and my wait was a bit longer too, that didn’t bother me though. The receptionist were very nice coming in and going out. I have had severe back pain for years, I actually made a switch from another pain management provider so I had all the documentation. The nurse that took me back was very nice, I forgot her name, but she was friendly. I saw Shelley Van Hoozer, she was very nice as well. Since I’d already been diagnosed years ago by multiple doctors she just went over everything. It went great and I appreciated the time to look over everything and answer all my questions. All in all it was a very pleasant experience and I look forward to many years to come!

The pain specialists at Midwest Pain Clinic are the best. I saw Dr Krejza and Jen on Feb 15 for a follow up and their understanding and care were just superb. The reputation of this clinic is excellent and I agree. Thank you Midwest Pain Clinic for treating me with respect and dignity.

I've never left a negative review before and am only doing so should it help someone in the future. To be fair, I do not experience direct, sharp pain - - but rather all over body aches that leave me feeling as if I have the flu. Trying to give the doctor the benefit of the doubt that I'm not the typical patient but we left knowing we would never go back. I will save the specifics for the survey. I know that everyone has 'off' days and one bad experience with a doctor doesn't mean that others will do the same ... but just a little heads up.

Since being referred to Dr. Krejza from my Neurologist, I have experienced my first days of no migraines in 60 yrs. I recently had the PNS system in place and it has worked wonderfully to eliminate my neck pain. I can't thank him enough for his help!