1/5 A Google U. 10 months ago on Google • 153 reviews
BarRoom
at
Hilton
Omaha
left
much
to
be
desired.
I
feel
compelled
to
share
my
honest
opinion
as
it
directly
reflects
the
current
state
of
the
establishment.
Unfortunately,
my
experience
was
far
from
satisfactory,
with
multiple
aspects
contributing
to
my
disappointment.
One
of
the
major
issues
I
encountered
at
BarRoom
was
the
cramped
seating
arrangements.
It
became
apparent
that
the
main
restaurant
had
been
closed,
and
instead,
they
were
trying
to
accommodate
all
the
guests
in
the
bar
area.
This
decision
resulted
in
limited
space
and
an
overcrowded
atmosphere.
The
attempt
to
squeeze
everyone
into
the
bar
area
led
to
uncomfortable
seating
conditions,
making
it
difficult
to
move
around
and
enjoy
a
relaxed
dining
experience.
The
closure
of
the
main
restaurant
without
providing
adequate
space
for
diners
was
a
significant
drawback
and
hindered
the
overall
comfort
of
the
patrons.
Upon
ordering
my
food,
I
sat
down
at
a
table
to
wait
for
the
service.
However,
the
process
felt
unconventional
as
I
expected
a
more
traditional
dine-in
experience.
One
unique
feature
of
BarRoom
is
the
utilization
of
a
droid
robot
to
deliver
food
from
the
kitchen.
While
this
may
sound
innovative
and
exciting,
it
proved
to
be
more
of
a
nuisance
than
a
benefit.
The
droid
emitted
excessive
noise,
playing
loud
music
that
disrupted
the
ambiance
of
the
establishment.
Furthermore,
the
absence
of
any
cover
or
protection
for
the
food
during
transportation
raised
significant
hygiene
concerns.
What's
more,
the
presence
of
curious
children
and
adults
getting
too
close
to
the
droid
created
an
unsanitary
environment,
putting
the
quality
of
the
food
at
risk.
Adding
to
my
disappointment
was
the
pricing
of
the
food.
The
menu
items
were
unjustifiably
expensive,
seemingly
designed
to
offset
the
Hilton
HHonors
credits
given
to
HHonors
members.
This
decision
appeared
to
be
a
result
of
the
cost-cutting
efforts
aimed
at
renting
out
the
executive
lounge
instead
of
offering
it
as
a
perk
for
elite
HHonors
program
members.
As
a
result,
the
overall
value
for
money
was
significantly
diminished,
leaving
me
feeling
unsatisfied
with
my
dining
experience.
The
cramped
seating,
odd
service
choices,
unsanitary
conditions
around
the
droid
robot,
and
overpriced
food
all
contributed
to
my
disappointment.
It
is
my
sincere
hope
that
the
management
takes
immediate
action
to
address
these
issues
and
improve
the
overall
dining
experience
for
their
patrons.
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