1/5 Trey M. 1 year ago on Google
*server
selecting
her
own
tip
amount
then
management,
not
being
able
to
fix
the
issue*
One
of
the
most
upsetting
experiences
sever
and
management
wise
I
have
ever
had
at
a
restaurant
in
my
life.
The
food
was
good
not
the
complaints
here.
The
service
started
out
poor
and
then
dramatically
declined
as
the
night
went
on.
from
the
first
second
we
sat
down
I
felt
as
if
we
were
forgotten
about.
A
simple
job
that
all
servers
can
follow
is
remember
to
put
silverware
on
the
table.
Also
waited
for
drink
for
a
large
amount
of
time.
After
already
waiting
just
to
be
able
to
order
the
drinks.
Before
are
drinks
came
we
were
ordering
our
entrées
and
I
find
that
as
another
huge
mistake
on
our
servers
part.
Our
server
seemed
as
if
she
was
working
100
miles
an
hour.
By
talking
over
me
as
I
was
trying
to
order
and
just
had
a
very
disrespectful
demeanor
the
whole
night.
Until
I
complained
to
the
management.
That
brings
me
to
the
biggest
issue
of
the
entire
nights
our
server
selected
her
own
amount
for
her
tip.
That
to
me
is
the
most
upsetting
and
disgusting
thing
any
server
has
ever
done
to
me
while
I’ve
been
out.
And
after
talking
to
a
manager
the
only
answer
I
got
was
that’s
because
the
amount
has
already
been
selected
that’s
why
I
cannot
change
the
amount
for
the
tip.
Being
forcefully
set
at
a
tip
amount
after
a
bad
service
is
one
thing.
But
not
being
helpful
and
respectful
as
a
manager
is
another
thing
that’s
just
disappointing
to
me.
This
was
single
handed
the
worst
service
I
have
had
in
my
life
at
any
restaurant.
And
I
am
very
serious
I
will
not
be
returning
to
the
store.
I
feel
robbed
and
disrespected.
I
wish
customer
service
was
held
to
a
higher
standard
in
this
establishment
.
And
I’m
sorry
for
the
bad
training
to
all
of
the
servers
with
the
management
for
not
setting
a
better
example
for
how
to
treat
an
upset
customer.