1/5 Princess B. 1 year ago on Google
George
Denny's
manager.
I
called
to
place
an
order
and
was
told
that
was
not
an
option
&
that
orders
had
to
be
placed
online.
I
said
ok
and
disconnected
the
call.
Dusty
is
the
employee
I
spoke
to
on
the
phone.
&
who
helped
me
upon
arrival.
Per
Dusty
that
there
was
no
POT
ROAST
to
make
my
“Big
Dipper
melt”.
I
asked
why
did
I
not
receive
a
phone
call
to
provide
me
with
any
you
yuthis
information.
Dusty
told
me
There
was
no
way
for
them
to
call
me
to
inform
me.
I
told
Dusty
that
was
false
because
I
provided
my
phone
number
when
placing
the
order
and
I
called
before
placing
the
order
so
I
know
they
have
is
working
phone.
I
asked
Dusty
to
call
a
supervisor
because
this
was
unacceptable.
I
spent
quite
a
bit
of
time
speaking
with
George
the
manager
who
told
me
he
was
not
coming
in
to
refund
me
for
$14.
My
order
was
13.290”George
told
me
they
go
through
a
separate
company
&
couldn’t
refund&$$
the
money
without
physically
being
here
to
do
so.
I
asked
George
the
name
of
the
employee
that
called
him
because
George
keptn
asking
me
t
back
in
the
kitchen
&
so
he
didn’t
have
to
come
out.
George
informed
nme
he
didn’t
know
who
it
was
that
p
him.
I
told
George
that
wasn’t
a
good
look
that
he
didn’t
know
who
his
employee
was.
George
repeatedly
told
me
he
would
issue
the
refund
when
he
arrived
for
his
shift
at
6AM.
I
told
George
I
would
not
Leave
w/o
receiving
a
refund.
Because
what
sense
does
that
make
for
me
to
leave
w/o
getting
a
refund
for
them
to
state
later
that
they
don’t
know
anything
about
it.
George
asked
for
my
name
and
when
I
gave
it
he
asked
was
that
the
name
on
the
order.
I
asked
George
for
the
number
to
corporate
&
he
said
I
could
have
it
when
he
arrived
at
6AM.
I
asked
Dusty
if
he
could
provide
me
the
number
&
he
said
he
didn’t
know
it.
I
expressed
to
George
that
not
only
his
employee,
but
him
provided
poor
customer
service
&
he
objected
that
the
service
I
received
was
not
poor.
I
informed
I
would
not
be
taking
any
of
the
meal
&
now
would
like
the
entire
meal
refunded.
He
offered
to
refund
the
amount
when
he
came
in
for
his
shift
at
6AM
with
a
free
meal.
Personally
I
do
not
trust
people
to
make
food
when
there
is
an
issue.
I’m
addition
to
that,
why
would
I
want
free
food
after
the
service
I
received.
As
a
manager,
I
informed
George
it
was
his
duty
to
rectify
the
situation
because
the
employee
was
at
fault.
George
disagreed
&
told
me
he
was
going
to
get
up
and
shower
just
to
come
issue
my
refund.
While
also
stating
he
shouldn’t
have
received
the
phone
call
in
the
1st
place!
Asking
someone
to
leave
when
money
is
owed
&
then
come
back
for
a
refund
is
completely
unacceptable
&
I
have
NEVER
in
my
life
heard
search
nonsense
from
not
only
the
employee,
but
the
manager
in
charge!
I
ABSOLUTELY
WILL
NOT
BE
RETURNING
&
DENNY’S
can
be
SURE
I
will
share
this
experience
on
all
social
media
outlets
&
more!