Orangetheory Fitness image

Orangetheory Fitness

Gym Personal trainer Physical fitness program

🫤 Expensive with a rigid cancellation policy. I cancelled after getting a work transfer out of state. I had to call a few times to cancel my membership because you can only do so with a manager. Two weeks after cancelling I was charged $169 for another month of membership. I asked for an exception sin... People often mention coaches, workout, great, class, staff, love, Omaha, workouts, friendly, studio,


Address

302 S 11th St, Omaha, NE 68102, United States

Website

www.orangetheory.com

Contact

+1 402-915-0042

Rating on Google Maps

4.90 (109 reviews)

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Featured Reviews


Frequently mentioned in reviews: coaches (25) workout (20) great (19) class (18) staff (16) love (13) Omaha (12) workouts (11) friendly (10) studio (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Wesley B. 1 year ago on Google
    Not only is all the staff amazing here but all of the members are as well. I love that the workouts are designed by experts and that every class is coached by very knowledgeable, friendly trainers. The coaches are always there to, not only tell us what to do, but to make sure we are doing the exercises properly and to help scale the workouts to fit everyone's individual fitness level and physical limitations. The coaches are always trying to keep us motivated and they keep us accountable. The members are also very friendly. I have not had one bad experience with any member and the coaches are constantly encouraging the members to get to know one another and encourage each other. It's a lot like working out with a group of friends. 4/8/23 Update: Nothing to change. I still feel the same way. It is still very much worth the price.
    2 people found this review helpful 👍

  • 1/5 Jorge G. 3 years ago on Google
    Fitness staff is great, but the business side of this location is extremely rude and unwilling to resolve manners timely. The front desk people are condescending and never follow up with pending matters. I was excited to have this gym in the neighborhood but I rather drive 10 miles to a different gym then go support a rude establishment
    2 people found this review helpful 👍

  • 2/5 Jacob V. 9 months ago on Google
    Expensive with a rigid cancellation policy. I cancelled after getting a work transfer out of state. I had to call a few times to cancel my membership because you can only do so with a manager. Two weeks after cancelling I was charged $169 for another month of membership. I asked for an exception since I am not in the area any longer and was told to pound sand. Just be aware that they charge if you sign up for a class and can’t make it, they charge for a heart monitor, and they charge for your last month even if you cancel and are not in town.
    2 people found this review helpful 👍

  • 2/5 Tory P. 5 months ago on Google
    While the programming is nothing to complain about, the account management is awful. Five times in the less than a year charges on my account have had to be refunded due to lack of communication & follow through on their part. When a membership is so costly, the payment process needs to be more accurate.
    1 person found this review helpful 👍

  • 5/5 Lydia C. 2 years ago on Google
    Great workout and wonderful coaches! The Downtown Omaha location isn't my home studio, but it is my favorite studio to work out at. I'm thankful they're so close to my job! It's always a great workout, and the coaches are super friendly and also care about your wellbeing. I appreciate that they will help fix your form or check in if you're in the red for a long time because they want to keep you safe. They also make more of an effort to recognize you, learn your name, familiarize themselves with your abilities compared to other OTF studios I work out at. If you're wondering if you should join- do it!
    1 person found this review helpful 👍

  • 5/5 Krystal W. 2 years ago on Google
    Just joined a few weeks ago & have loved my experience so far! The coaches are enthusiastic, intentional with checking in, and provide an overall great workout experience. I was looking for extra accountability with my fitness, which is exactly what OT has provided so far!
    1 person found this review helpful 👍

  • 5/5 Kristin S. 2 years ago on Google
    I cannot say enough great things about this place. The staff and coaches are friendly, knowledgeable and attentive. The workouts are challenging and effective. I’m addicted!
    1 person found this review helpful 👍

  • 5/5 Jayne A. 2 years ago on Google
    I cannot say enough great things about the staff (desk workers and coaches) at OTF downtown. They are extremely helpful and genuinely care about me as an individual. They truly want what’s best for everyone. My experience here has been life changing both physically and mentally.
    1 person found this review helpful 👍

  • 5/5 Courtney H. 2 years ago on Google
    I was recommended Orangetheory by a nutritionist and decided to give it a go with the free class. I left there with an unlimited membership. It was intimidating at first but then you realize the max class size is 24 and everyone is at a different level. It was OK that I'm way out of shape as long as I pushed myself at my pace not comparing me to others in the room. The coaches keep you motivated and I leave feeling like I worked my butt off.
    1 person found this review helpful 👍

  • 5/5 Joe B. 2 years ago on Google
    I highly recommend OTF Downtown Omaha. The coaches there really care for you and I have never felt out of place. In the past 7 months since starting in September 2021, I have lost 20lbs and have gone from a slow walk to a 4-5mph jog. If you want caring coaches and members that both support and push you this is the place for you.
    1 person found this review helpful 👍

  • 5/5 Eva T. 1 year ago on Google
    Great studio! I normally attend in a different state. Everything was super spacious, and the coach Sacha was great. She gave more form instruction and corrections than typical, and you could tell she really cared. My only tip to the studio is to get rower iPads!
    1 person found this review helpful 👍

  • 5/5 Renee J. 1 year ago on Google
    It was very inspiring! Loved having the coach! Felt great even though it pushed me. Love how the studio is set up! Love the heart moniter and the tech used to make the optimal workout session!
    1 person found this review helpful 👍

  • 5/5 Irina M. 1 year ago on Google
    Amazing studio! I was visiting Omaha and did a couple of drop ins. Both the trainers and team were super kind and made me feel welcome even though I was only joining for a couple days. The trainers took time to explain the work outs and I left with an improved rowing technique thanks to their help and attention. Loved the sessions and how supportive everyone was, including members! I would 100% recommend and I’ll definitely be back when I’m in Omaha next year.
    1 person found this review helpful 👍

  • 5/5 Öykü A. 1 year ago on Google
    My husband and I are members since 2021 summer. We started our journey with a free class and at the end of the class we were hooked. Over the months, we had covid on different times and one of us got injured but they were kind enough to freeze our accounts on those several occasions. (Maybe over 4 times) I have enjoyed every single challange I participated. I have been working out in different ways regularly since 2018 and have worked with a private personal trainer before, however, with orange theory I am at my fittest. I can say they offer the most effective workout model (Even though I am doing the bare minimum). Thank you all the coaches at downtown location and to Tomas for being so good on customer satisfaction level!
    1 person found this review helpful 👍

  • 4/5 Julisa I. 4 years ago on Google
    It’s so nice to not have to think about what workout to do! And fun that it’s always something new! Loving OTF!
    1 person found this review helpful 👍

  • 1/5 Nick F. 3 years ago on Google
    Lets start off by first saying that the coaches (Marnie in particular) are what saves this company. Marnie is a GREAT trainer, professional, kind and welcoming. Unfortunately, OTF still holds true to the shady, robotic like behavior of gyms. Like many people I paused my membership at OTF downtown Omaha due to the COVID-19 pandemic and was pleased at their handling of everything. I’ve made the decision to cancel my membership since I help out witha high risk person and it is too risky to jeopardize their health with group workouts. The response I got from OTF after wanting to cancel seemed like they read it off a card, saying they have updated their processes and clean very well. I thanked them, but insisted that I would like to cancel due to being around a high risk person that I don’t want to jeopardize (2nd time). They said they understood and would process my cancellation with a cancellation fee (mine was $90). I asked why I was being charged and they said it was for the last month of my gym membership even though my account is paused. They assured me that I can come in and workout for the month and that I would be happy to know how much they clean — yes, even now that I’ve told them THREE times that I take care of a high risk person. Understandably, this is a hard time for everyone and I get that they are most likely struggling during this time. However, due to their behavior and lack of listening to why I am cancelling, I will be looking for a new gym once there is a vaccine and I am able to continue my workouts.
    1 person found this review helpful 👍

  • 5/5 The K. 1 year ago on Google
    I like otf, it encourages me a lot to get fit. It gives me the will power to make an active change in my life.

  • 5/5 Annie B. 3 years ago on Google
    Awesome, simply awesome!

  • 5/5 Joseph M. 3 years ago on Google
    Had a great time with some fantastic people. Coach was supportive, knowledgeable and enthusiastic. Felt very welcomed. Definitely worth checking out!

  • 5/5 Denisse N. 3 years ago on Google
    I love how it motivates me to push myself and it's so effective, yet quick.

  • 5/5 Brandon J. 3 years ago on Google
    It has been a great experience so far. I have only had Kelly and Marnie for my workouts. They are both amazing and you can tell they are passionate about what they do and everyone in the classes.

  • 5/5 Brian Kays R. 3 years ago on Google
    First workout of the new year was at OTF Downtown Omaha. Sacha kept us motivated and was awesome about pointers on my form. Plus she challenged me with advanced moves.

  • 5/5 Meredith K. 3 years ago on Google
    I love working out at the downtown Omaha OT! The coaches and staff are great and the workouts are challenging and fun. With a different workout daily it never gets boring and you don't plateau.

  • 5/5 Thomas J. M. 3 years ago on Google
    When I arrived to my trial class I was unsure and nervous about what I was about to experience. In the past, I've had bad experiences with group exercise classes. From the moment that I walked in the staff that included Zach and Sacha, were attentive, friendly and encouraging. Sacha, the trainer for our class, gave me quick rundown about the class I was about to take to prep me. Sacha was great at facilitating the class, while checking in with me at every station to make sure that my form was correct and encouraging me to pause if I needed or go ahead and push myself if I felt comfortable to. I had a great first class and felt inspired to come back! The feeling of community that was present in that class and everyone encouraging each other, is a culture that begins with the studio as a whole. I am now a member.

  • 5/5 Kristina A. 1 year ago on Google
    I recently joined OTF downtown Omaha and I love it! The classes are engaging and keep you motivated! I also enjoy the staff there! They are kind, want the best for you, and make you feel very welcomed and included. Special shout-out to Danielle! She always greets everyone with a smile and is super friendly! Thanks for making OTF great!

  • 5/5 Linda M. 3 years ago on Google
    I love getting the benefit of a personal trainer in a group setting. I love the variety of treadmill, rower, and floor. The 'cross-training' aspect has increased my level of fitness and I feel awesome!

  • 5/5 Florencia A. 1 year ago on Google
    I love OTF. I haven’t found any other gym where I push myself as I do during it’s classes. And the best thing is that each one sets their own pace, you compete against yourself.

  • 5/5 Mary Kay U. 1 year ago on Google
    I love Downtown OTF! It’s never the same workout yet always effective. The coaches are well-trained, they care about our progress and won’t let us do a lift incorrectly so they keep us safe as well. They are encouraging and make each class so fun! The staff is always positive too. OTF is the best experience for physical and mental health.

  • 5/5 Natalie A. 11 months ago on Google
    My favorite OTF studio! Everyone is so friendly and motivated. Such a great environment! 🧡

  • 5/5 Sally O. 11 months ago on Google
    Downtown coaches/staff are AWESOME and so friendly. They've built a great community, which is exactly what I expect of OTF.

  • 5/5 Laura P. 11 months ago on Google
    Swapped studios because the staff and coaches at OTF Downtown stand out. They are welcoming, knowledgeable, and helpful.

  • 5/5 Scotty M. 9 months ago on Google
    I love OTF... it is like starting my day with 1 hour of PE class every morning!

  • 5/5 Cynthia B. 3 years ago on Google
    The staff was great from the time I walked in the door. Time was taken out to explain everything to me. Thank goodness I was told to watch the video before I came for my first workout. Saha is great and very energetic and motivating as was the group that I worked out with. I’m signed up and looking forward to my next session

  • 5/5 Erik Z. 4 years ago on Google
    The front desk staff and trainers are amazing. This is my favorite OTF in the Omaha area!

  • 5/5 Kevin G. 4 years ago on Google
    The group workout environment is fantastic. Great coaches.

  • 5/5 William B. 4 years ago on Google
    Professional staff and phenomenal workouts!

  • 5/5 T K. 4 years ago on Google
    Every workout is different. You mix it up well! Every workout presents a challenge and it’s up to each individual to rise to that challenge! You get out of it what you put into it. The constant cardio monitoring provides a good indicator of your effort level. I find that extremely effective and a great incentive.

  • 5/5 Karina A. C. 4 years ago on Google
    Highly recommend! The workouts are insane (as in, effective, challenging and full of variety), but the coaches get you through it! The coaches are the very best part of the the OTF Downtown Omaha experience!

  • 5/5 Hilary W. 4 years ago on Google
    I love Orange Theory! This was my first workout at a studio other than my Home studio In Amarillo, Tx. I would recommend OT downtown Omaha to anyone traveling or to locals. Everyone was super friendly and Coach Amira was AWEsome!

  • 5/5 Todd B. 4 years ago on Google
    It is convenient to my busy schedule. I like the comfort of knowing I'm guaranteed a spot with equipment reserved just for me. The coaches are great!

  • 5/5 Kiley F. 4 years ago on Google
    Love the high energy classes and opportunity to challenge yourself daily!

  • 5/5 Grace H. 4 years ago on Google
    Before I started working out at OrangeTheory I couldn’t run out all. Now I run in class 3 to 5 times a week! The coaches are so encouraging and helpful, they really know their stuff.

  • 5/5 Tony H. 4 years ago on Google
    I'm so glad we have one of these downtown now. And it's just as good as any of the others I've been to all over the country. NOW GO GET SWOLL.

  • 5/5 Sancha G. 4 years ago on Google
    Best place to workout. All staffs and coaches are friendly ❤️

  • 5/5 K A. 4 years ago on Google
    I've been coming here for a couple of months now and I LOVE it! This hour long workout feels like it goes much faster. They keep you moving between stations (treadmill, rower, and weights) and workouts are never the same so you never get bored. Not to mention you're always working different muscles too. I love the heart rate monitor and how you can see on the screen whether you're killing it (or being a wuss) and how many calories you've burned. Also really like that the instructors show you modifications for the floor/weight exercises for those of us who are wimpy or not-so-fit. *Raises hand.* FYI - For your 1st visit they will ask you to come in 30 minutes before class. This is to sign paperwork, get a little tour, be shown how to properly use the equipment, and get set up with a heart rate monitor. Also, your 1st class is totally free.

  • 5/5 Lokesh B. 4 years ago on Google
    Orangetheory Fitness Downtown Omaha is Best workout place in the entire world!

  • 5/5 Brianna J. 4 years ago on Google
    Absolutely love all the staff and coaches! They’re motivating throughout the whole class and are attentive enough to know when to push me harder.

  • 5/5 Kathryn V. 4 years ago on Google
    Structured and fast-paced. The hour went by very quickly.

  • 5/5 Erin S. 3 years ago on Google
    One of the BEST OTF Locations out there. The staff truly cares about its clients and pushes you to get better every time you step in the gym. OTF is exceptionally clean and creates a safe environment to come get a workout.

  • 5/5 Akanksha B. 3 years ago on Google
    I love this place! The staff and coaches are so kind and personable. I’ve always felt like they want me to succeed and get everything out of my workout. I’ve seen results from the workouts and I encourage everyone to give this location a try!


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