the service is outstanding!!! good coffee and drinks! The parking lot needs to be resurfaced, but that isn't Scooters fault. Shelby Peterson is an amazing barista! that is all.

I comeup every night for a year around 6. Friendly staff.. I came at 11.10 am today the lady was so rude . I requested can I come up to explain you my oder if difficult and you going to mess it up. She said no. I was like ok.. I gave her the order and she did mess it up. She opened the can of redbukl. I told her she got to replace it. Asked if there is a difference between training cause she is rude. I got the window slammed.. I called back to ask the name told them going to complain she didn't give out the name. Then she game the name ANNA.. I think its false . I called the complain number ..

I love scooters but the new one on 72nd near Grover already lost a few customers. We went thru the drive-thru and ordered our drinks. After receiving the drinks one was not even mixed well you could see all of it in the bottom of the cup. They were both very runny!! Like water!! We went back to the drive-through and the girl on the speaker told us that they could make our drinks new. When we got to the window the girl who made the drinks came and proceeded to tell me that we were wrong that it was because an extra shot was added to the drink is why it didn’t mix well and also why it was runny. I have been getting blended drinks forever from scooters at different locations and never had a problem and if I did they corrected it right then and there. I’ve never had anybody argue back with me and basically tell me I was wrong about everything. She finally asked me if I wanted to have my drink redone. I told her after arguing with her for the last 10 minutes I didn’t want nothing to do with them and no thank you for the New drink. it took me forever to find the telephone number to speak to her manager about it I had to call other scooters to get the number and when they asked me what was wrong and I told them they offered to make me a new drink at their location how thoughtful but I told them it wasn’t necessary I just wanted the manager to know that her staff argues with their customers and are very rude. I will never be returning there and I don’t suppose with this kind of attitude they’ll be staying at that location for very long I Was told there are different owners to different scooters so that can be the difference in what kind of service you get my suggestion don’t go to 72 By Grover unless you want bad customer service the other girl who was working was sweeter than ever. The one who came to the window was rude as hell. I didn’t feel a lot of kindness from the manager either she didnt seem sincere with anything she said and had no solution to make up for it not that I wanted it. I will definitely stay with my scooters elsewhere you guys rock!!! NO THANK YOU SCOOTERS ON 72ND Off of GROVER

Hands down the best coffee shoppe in town, and great friendly service.

Best coffee in Omaha, the staff is very friendly & helpful!!

The girls working were really sweet.The coffee was mediocre, but I can't stand Starbucks. The Carmel muffin was good, but would have been better with less sugar. I think their pricing is a bit high for mediocre coffee. Still prefer them to Starbucks which gives me a headache every time.

I had an issue with the app that they quickly and cheerfully resolved.

This is one of the most un-walkable neighborhoods in Omaha. I would never come here if my office wasn’t nearby. I bike to work and cannot be served coffee here because “it’s a liability issue” to serve people without cars apparently. So this business just isn’t available to people without a car?

Me and my girl always stop at scooters for some espresso blenders. Last time they were made perfect. I highly recommend the candy bar ones.

The three times I've been to this location they have ruined my drink. I keep thinking to myself the convenience is worth giving them another shot. This store is down the road from my house, literally 2 minutes away and i guess I'll just go to other stores where they can fulfill my simple request.

started going here because 60th and F was just too bad. now they’re messing up my hot caramelicious? tastes like dog water but i’ve been just dealing with it. today i asked for cold foam and 1/3rd if the cup was filled with cold foam. i asked her politely if she could remake it just without the cold foam and she rolled her eyes. someone else handed it to me and she was really kind but it still tasted gross. not coming back here anymore. edit: contacted them as they requested and they never got back to me lol

The Barista Shelly is very nice 😊 Along with a few others but I wasn’t able to catch their names.

Good coffee.

Always good! Great muffins

Nice place with very delicious food.

The ladies there are the best, always great service! Carmelicious always good

Our favorite location.

Their team is awesome, leader is so smart! This group gets it. They know how to keep customers and really make every single morning for me! Thank you!!!

The girl answering the drive thru was the sweetest person I've come across EVER. Love it when people seem genuinely friendly and make eye contact!! This girl is going to go far with her positivity!!

Great coffee

Quick easy great coffee

Great coffee and smoothie place. I like it better than Starbucks!

Best coffee! The staff is always smiling! A stop at Scooter's is a great day!

I hope a manager will contact me regarding this review. I will start by saying I love Scooter's coffee. I went to this location on Saturday Apr 18, sat in one of the lines with only one car in front of me. After about 5 min, the girl in the car was laughing and an employee put their head out the window smiled and waved at us, but the car in front of us still sat there for another few minutes. When we did get to the window, I asked why that took so long and the employee told me that the car in front of us was her friend and they were talking. The same car in front of us drove around and got in line behind us. When we got our drinks, I asked for a manger's name and number. I was given a fake phone number and would really appreciate someone to contact me.

Came around 5:20 today and the girls working were SO RUDE. I got 2 blended caramelicious drinks and asked for extra caramel drizzle in the cups (ik it doesnt come with it, I say extra bc i like a lot) and she repeated what I said, so i know she heard me correctly. I got to the window and saw both girls look at me, then one go on her phone and i sat there for 2 mins before paying, then AFTER I pay she started making the drinks. I sat there for another 5-6 minutes before getting our drinks, again while the girls were sitting on their phones. The drinks had no drizzle in the cups, were complete liquid not blended consistency but like a normal iced drink consistency bc they neglected it in the blender the whole time they were on their phones, and one drink had a broken lid that wouldnt stay on no matter what. The worst, rudest, and slowest scooters in omaha. And Im not sure why my 2 drinks were $16 when online it says a caramelicious blender is $4.75?

Thank you to the baristas that brought me to tears with their kindness this morning. I’m a new mom that was having a ROUGH day. I forgot my wallet and thought I called this Scooters to see if they would accept Apple Pay, but I apparently called a different location. The baristas gave me a free coffee since I didn’t have another way to pay. Thank you for making my day ladies!

Apparently the employees are unaware that we have a mask mandate. I don't want you spitting in my food and coffee. 🤮

I get the caramelicious blender with an extra shot of espresso

Pulled up to the menu 9/29 at about 1:45-2:00 pm or so. I wish I would have got his name but the gentleman working was super nice. He had quite a line and seemed to be by himself. Still, he was very polite and wished us a fantastic rest of our day. Everything we got was great too. I love this location.

Love the cleanliness, the friendly atmosphere, and the girls that work there are just super.

Their coffee is the best and so are the baristas.

Ralston Scooter's staff rock. Better than Family Fare Starbucks by 200%. You go girls!

Not aa good as Crane. I miss Crane. I was informed by a sign that Turtle Latte was the exact same as a Crane Special. Having heard via rumor that Scooter's uses much less flavoring, I ordered a Turtle with extra flavoring. No where near the same. Scooter's actual coffee is not bad, but their flavoring is either not being given generously enough, or it's poor quality. And, since it was "extra" flavoring, it cost almosy $7, plus tip. Unbelievably disappointing.

Very friendly service!

Friendly staff at this location and they always get my order right!

Awesome

Love it

Delicious!Mouth Watering! My coffee is Warm to my belly anytime of the day. My child love the green tea matcha smoothie. 71319 going again today for my Cup of Joe and her smoothie, Lord's will. Scooter's is pricey but that is okay when you love a thing sometimes you do not mind the price and when you take that first drink and it hits your taste palate and you swallow and goes down into your belly it is Mm Mm Good ! Good to the last drop! It makes me Happy!

Great coffee, great service! I'll be back!

Amassing

Great stuff!

We enjoyed the fall selections! DELICIOUSNESS!!!

Best in town

Service was good, friendly. Coffee was very good.

Always friendly!

Can't go wrong with scooters.

Addicted to my camerlicious smoothie

Unfortunately we couldn't use two coupons on same order with two drinks, maybe next time we should order separately to ba able to use coupons. Why do businesses put out coupons...to get traffic flow, but make it a bad thing when a person is buying multiple drink's to use two coupons. I know Scooter's is better than this, need to work a little more on customer service with coupons.

Nicest people. Fast service. Great drinks.

Slow, long wait, and the cold press with sweet cream is supposed to come with cream.

The barista Kristin makes excellent coffee drinks and has a infectious personality. Her smile makes my day!

Almond milk latte is great, but is the only item on menu that beats out Starbucks. Still good coffee though.