Hands down the best customer service you will ever get. The owner, Rob the shoe man, is so knowledgeable on all things shoes and he has the best trained staff I have ever met in a retail store. Amazing selection and quality. They go above and beyond on EVERY visit. I recommend this store to all parents to get quality footwear that fits and lasts, for the whole family, not just the kids 😉. You won't be disappointed. They are also fully equipped to keep customers and staff safe during the pandemic, even offering my family service outdoors!

Best place in the city to get children shoes! The staff really know their stuff and their recommendations are always on point! Great service!

Great shop for quality kids shoes. Very helpful and knowledgeable staff. They also have adult boots!

Best shoe store for kids. Staff always friendly and helpful, they know what we are looking for. Some other similar stores doesn't understand the special needs, but these guys here are the best.

Wish I knew the name of the awesome salesperson who helped us. Our baby needed their first proper shoes - we gave the parameters and they curated an appropriate selection. As first time parents we appreciated being helped through the process--in person!

Great quality shoes for kids! Also, they have winter suits, ballet shoes, and some accessories. The owner is extremely nice. The staff are well trained, polite, and quick. Kids love this place because they get to play toys while shoes are chosen :-)

This Kiddie Kobbler location can get pretty crowded when busy, but the staff manage to keep things going at a steady pace, so you can usually find a place to sit if need be. Customers are serviced by a number they take when they enter the store. Staff are friendly, professional, and knowledgeable about thier products. The young man at the front who handles the cash register on weekends is especially good with kids and is actually in tune with the older kids' interests. After a certain number of purchases, you can get a free pair of shoes. This is especially helpful if you have more than one child. The shoes themselves are good quality. They also can send shoes in for repairs with an actually cobbler.

Got my babies first pair of shoes here yesterday. The staff were so kind, and very knowledgeable. Would highly recommend this location for all your shoe needs!

This place is incredibly busy for a reason, the customer service is top notch. Even when there's 15 other people in the store, they still take the time to make sure you're happy. They also seem to stock a wide variety of fits and sizes which is great.

We are very new to the AFO world so it has been so helpful to have the team at Kiddie Kobbler guide us for the right fitted shoes. Especially with only one foot requiring the AFO, we need to buy two shoes at a time so really want to make sure we are doing it right. Additionally the team was able to make adjustments to regular shoes to make it a better fit for AFO's. They cut off the closure on the Tsukinoshi shoes (pic 1) for the AFO to go through. On the Colombia's (pic 2) they were able to adjust the velcro at an additional cost of $20. The work was very quick (1/2 business days). So glad we never had to go through any trial and errors with online orders. Thank you KK St Laurent team

The staff at this location is always amazing with the children. Very friendly and seem to know exactly what you're looking for every time! We're always presented with several options to choose from and we're in and out quickly. Always my first choice for buying children's footwear.

Excellent service, extremely knowledgeable and patient staff, and everyone welcomed each shopper into store with a smile and a personal greeting. Caitlin (hopefully spelled correctly) served us and was so patient, very knowledgeable about shoes and child development- thank you so much. Highly recommended.

I have shopped at Kiddie Kobbler with all three of my kids, and the service has always been good, but this week Rob went above and beyond when we were in Ottawa (from out of town) shopping for back to school shoes. I highly recommend shopping here for kids’ shoes! And, their shoes are always great quality!!

This is the best store to buy shoes and boots for children. The staff is knowledgeable and really great with kids. No matter how busy they are you never feel rushed. My one Grandson must have tried on 10 pair of runners but wasn't satisfied. It was finally determined that the fit was okay but he wanted black. The shoe specialist took the time to talk to him to figure out what the problem was. My Grandson is autistic. Thank you Kiddie Kobbler.

Excellent customer service. Brought my toddler there for her first pair of shoes. We were guided through the sizing process and were given a lot of choices in shoes. The staff were very friendly and patient with my wild child.

Amazing service. Super friendly staff. Quality products. They put so much effort into making the experience delightful. I wish they had a similar store for adults as well.

Always an easy and friendly experience. We've been going here for 3 years for shoes/boots for every season. The owner is kind and helpful as are all the staff we've ever interacted with. Staff will help your child find the right pair of comfortable shoes every time.

I took my son to get a couple of pairs of shoes that would fit well with his new SMOs. It was a fantastic experience! All of the staff that we interacted with were very kind. Dan was so knowledgeable and helped us pick out the perfect shoes quickly. We will definitely be back when it’s time for a new pair.

These people know shoes! And the only thing that rivals that knowledge is their exceptional customer service (aka patience with kiddos and their parents). My 2.5 yo loves it at this place (lots of fun things to see and play with). If you can afford to do so, skip the big box stores and online shopping and get a proper shoe fitting here.

They were great when I was totally lost on what winter boots to get for my 1 year old. The boots are pricey but that’s because they are super high quality. The boots I got there are super warm for my little guy and very easy to put on. Really appreciated their expertise on fit.

I've gotten to know Rob the Shoeman over the years: the service is _always_ above and beyond. A few examples: One of my kids has sensory issues and he offered to open early for us so she could shop in the quiet (wow!), they always make sure my kids have the best fit, and explain to me why they decide to go up a size or not, and in pandemic have home delivered our orders, often within a couple of hours! Rob knows his customers individually and clearly cares about children and their families. I have been a customer for 12 years and don't buy kids shoes anywhere else.

I continue to be impressed with Kiddie Kobbler and specifically this location. In my opinion, this is one of few true shoe retailers in which they actually understand feet, shoes, and various activities, and help you align to find the best shoe available. Special shout out to Rob as he was incredibly efficient and just a pleasure to deal with as we searched for a tennis shoe for my daughter (she ended up getting a very unique shoe to the Canadian market, which was a bonus)... ;)

First time customer taking my son for shoes with instructions from my wife. The experience was very positive because the staff were kind, friendly and interesting. There's lots of things to look at and top notch shoe service for kids. The manager (possibly the owner) was super friendly as well. Lots of parking. Covid-19 protocols were perfect. Witnessed staff cleaning before and after we had been served. This is what I want as customer to feel satisfied, and it was delivered by the staff at Kiddie Kobbler, St. Laurent. Would highly recommend this location.

Overwhelmed by options: this is your go-to! Our son recently started school and in light of covid, we haven't been to a store in many months. All week, he was getting wet feet and we needed that fixed, and quickly! Rather than "big boxing" it, we really prefer to shop local, small businesses. I am so grateful I did. We found two warm, waterproof, easy-to-put-on boots AND they were even on sale. We easily chatted on messenger. I was able to explain our situation, find affordable, valuable solutions, and THEY DELIVERED TO OUR HOME IN LESS THAN 24 HOURS. Beat that Amazon lol. Our son is so excited and I am one happy, relieved mama. Thank you, Kiddie Kobbler St. Laurent 🙏🙌

Excellent service, friendly and knowledgeable....found great shoes for my little one with the help I found there...I recommend

I didn't want to go into a store just yet so decided to do online shopping here. Victoria was terrific in helping me make a selection for my granddaughter's shoes. Dan was great as well. I got a surprise knock on my door and there was my order delivered right to my door by Kiddie Kobbler the very next day I ordered it. Personal delivery, not by post! How is that for customer service!

I have dealt with Kiddie Kobbler for the past two years during Covid and they are so helpful, knowledgable and patient with this grammy! all the purchases have been great. All my grandkids shop here now due tot he excellent service. thank you all very much for being the best in town!

Great experience in store today as first time parents getting our little one her first "real" pair of shoes for walking. The employee who helped us was very knowledgeable and we felt good about the shoes we ended up choosing for our babe. They shared that they had an overwhelming day, with lots of customers (good problem to have I guess) but the quality of customer service we got was top notch and friendly. We'll definitely be back and hope to be regular customers :).

This shoe store is top notch! I have now bought 3 pairs of shoes (2 pairs of rain boots, 1 pair of runners) from this store over the last couple of years and I am so happy with the service each time I have gone. I have had the owner help us multiple times and he is friendly, knowledgeable, and great with my busy child. I highly recommend this store!

I cannot express how great the customer service, passion, and experience is at this location. The owner Rob went above and beyond today to ensure we could get my son a pair of birthday shoes, even though he did not have to. Prior to this experience I have purchased all my son’s shoes at this location based on the recommendation of my son’s physical therapist. Rob and his team know how to properly fit kiddos with orthotics of all kinds. I know when I visit I won’t be disappointed and Rob’s passion for fitting kids with shoes shines each time! I look forward to future purchases! Thank you again!

Had a wonderful experience today at Kiddie Kobbler! I went in with my soon to be 1 year old for her first pair of shoes. The whole process was amazing. The staff there are extremely knowledgeable and very friendly. Can’t say enough good things about the experience.

Thank you Rob for all of your help and sizing for our daughters shoes! We have been looking forever for a pair of shoes to fit her AFO’s and you saved the day. You were so kind and efficient with finding the proper shoe and fit. Your customer service is outstanding and the shipping was so fast. It was here in a day. Thanks again we will be sure to order again soon and tell others about you.

Highly recommend! I was in a pinch looking for cleats for my daughter and I had given a call inquiring if they had anything available . The store was not open at the time but the owner was in house by luck and was happy to answer my questions. I explained I was having a hard time finding toddler cleats, he briefly opened the store for me and had all ideal products ready for me to choose from. He even took extra time to show me how another product is used and was so easy going even though it was his day off. Thank you for going above and beyond for your clients! Will be back for sure :)

Incredible service and excellent selection! I’m always impressed at how great the staff is with my kids, but especially today when my toddler was less than enthusiastic about getting new shoes. He left very happy 😊 I appreciated the kindness and the help!

I definitely recommend Rob and his awesome team at Kiddie Kobbler. They have been fitting my 3 children with shoes since my oldest needed his first pair of shoes 9 years ago. They are always super patient and kind with us, which is amazing when you have 3 young and busy children and!! And they really know their stuff, always recommending just the right pair of shoes or boots for our needs. They have also been great with helping us with shoe repairs, most recently with a pair of my daughter's dress shoes where she pulled off the button that held the strap in place. It was repaired super quickly and they still look new! You will not go wrong shopping at Kiddie Kobbler with Rob and crew.

Our first visit back since before the pandemic began. We were so lucky to have Rob fit our 6 year old. Exceptional service, knowledge and Rob was smartly stocking all summer long so had the inventory - we came away with top quality winter boots, awesome running shoes and a gorgeous pair of dress shoes and one very excited (and lucky) little girl. Many thanks Rob - we'll be back soon!

As always, the most amazing service! We go every year for back to school shoes and I'm always happy with what the staff help us pick out! So much faster than me trying to figure out sizes and colours. Rob and his staff are awesome!

We arrived at 7pm (one hour after closing) and the owner, who had been up to begin his work day at 530am let us in and served us nonetheless. Thank you for not turning us away and getting our son fitted for new shoes for school. He even gifted us with a Sketches carry bag on our way out. Much appreciated. 😀

Rob the Shoeman is the best! It was the first time getting our daughter shoes and we walked away with a pair of shoes and winter boots. He measured her feet and made sure the shoes fit comfortably. He was super knowledgeable and answered all of our questions. The staff was super helpful, and they had a lot of selection.