4/5 Ruben Kumar M. 2 years ago on Google
Located
close
to
Little
India
Penang
(about
500m
walking
distance),
this
hotel
exemplifies
the
traditional
architecture
with
modern
rooms.
There's
a
small
shopping
arcade
at
the
ground
floor
with
a
San
Francisco
coffee
cafe,
convenience
store
and
the
Glass
House
serving
the
dining
options
for
the
hotel.
Ambiance
is
good
reflecting
the
cosiness
of
this
hotel.
Had
a
slight
bad
experience
with
the
reception
staff
eventually
with
the
intervention
of
Manager
Zain,
my
second
stay
was
superb.
Staff
at
reception
could
not
handle
the
massive
crowd
during
check
in
and
their
attentiveness
drops.
As
a
result,
due
to
their
stress
their
professionalism
reflects
to
the
service
they
provide.
This
can
definitely
be
improved.
The
room
itself
is
contemporary
and
clean.
Open
concept
of
the
shower
and
the
set
up
at
the
entertainment
system
really
shows
the
effort
that
was
put
in.
Definitely
a
good
effort.
The
bed
is
super
comfortable,
I
would
want
to
just
lie
in
bed
and
rest
on
their
cosy
bed.
Great
amenities
provided.
The
entertainment
system
is
outstanding,
many
free
movies
are
available
for
viewing.
There's
also
the
infinity
salt
water
swimming
pool
and
gym
in
the
facility
worth
trying.
Be
careful
of
the
water
bottle
cap,
managed
to
cut
my
finger
as
the
cap
ring
broke
off
and
it
was
sharp.
Breakfast
is
really
good.
Whether
you
want
to
dine
in
at
the
Glass
House
or
eat
at
the
room,
you're
welcome
to.
Order
the
night
before
to
avoid
delay
and
difficulty
in
the
morning.
Superb
breakfast
to
start
the
day.
Pricing
of
this
room
is
reasonable,
worth
a
stay
here.
Ample
parking
available
on
the
1st
floor.
1 person found this review helpful š