1/5 Seraphina W. 4 years ago on Google
My
father
was
admitted
to
ER
via
ambulance
where
he
was
immediately
attended
to.
Over
the
course
of
his
stay
he
was
transferred
to
ICU
and
Progressive
care,
where
everyone
was
attentive
&
informative,
especially
the
doctors,
who
explained
the
situation,
showed
scan
results,
expressed
empathy
&
patiently
answered
questions
we
asked,
regardless
of
how
busy
they
were.
He
was
lastly
transferred
to
the
Rehabilitation
Building.
Why
the
one
star?
IF
WE
COULD
GIVE
ZERO
STARS
WE
WOULD...
FOR
THE
REHAB
BUILDING!!!
Since
admission
to
rehab
my
father
kept
saying
he
felt
like
“they’re
just
milking
my
insurance
by
keeping
me
here”...because
he’d
significantly
improved
...&
I
kept
trying
to
trust
that
they
were
doing
their
job...BOY
WAS
I
WRONG!!!!
Firstly,
Dr.
Thakur
is
completely
robotic,
speaks
in
monotone
&
only
goes
over
the
basic
bare
minimum
information...ABSOLUTELY
NO
BEDSIDE
MANNER...NONE.....WE
had
to
ask
questions
and
STILL
didn’t
get
proper
information.
A
doctor
should
be
confident
&
informative
when
addressing
a
patient...
yet
you
can
tell
it’s
as
if
he
just
wants
to
leave
the
room
as
soon
as
he
walks
in...AND
he
didn’t
even
INTRODUCE
himself
until
THREE
DAYS
after
my
father
was
admitted!!
We
were
told
by
staff
he
would
undergo
3
forms
of
therapy,
lasting
1
hour
each,
spread
over
the
course
of
the
day,
not
all
at
once.
Yesterday
they
brought
him
to
therapy
from
8
AM
-
11
AM
STRAIGHT...no
breaks,
different
topics,
working
physical
and
mental
abilities...which
was
completely
against
what
we
were
told!!!!
He
was
so
exhausted
by
noon
that
it
broke
my
heart.
I
bit
my
tongue
inquiring
about
it,
thinking
since
he
was
doing
so
well
they
were
just
speeding
things
up
to
get
an
earlier
release
date....but
no...they
just
have
SEVERE
LACK
OF
COMMUNICATION!!!
When
I
asked
the
doctor
the
results
of
his
ECHO...
(which
was
taken
over
5
days
ago)...THEY
WEREN’T
EVEN
AWARE
HE’D
HAD
ONE!!!!
They
had
him
on
carb
control
and
sodium
control
BUT
SERVED
HIM
A
SLICE
OF
CAKE
AS
A
DIABETIC...which
caused
his
blood
sugar
to
spike
immediately
after!!!
Even
the
“diabetes
education”
received
was
a
crash
course.
Nothing
is
personal.
He
was
transferred
to
Rehab
on
a
Fri,
and
because
he
was
doing
so
well
was
told
potential
release
Weds-Sat.
Over
the
weekend
he
received
NO
THERAPY
ON
A
SUNDAY
because
we
were
told
THEY
ONLY
DO
THERAPY
ONE
DAY
OVER
THE
WEEKEND.
????
What???
So
he
just
sat
there
for
a
day
doing
nothing.
We
asked
about
updates
&
was
told
the
doctors
meet
on
Tues
to
discuss
all
patients
&
we’d
have
more
information
then.
When
Tues
came,
I
inquired
about
an
update
&
I
was
told
ohhh
that
HIS
specific
doctor
meets
on
WEDS...so
we
had
to
wait
ANOTHER
day
to
just
get
a
basic
question
answered
about
a
potential
release
date...then
come
to
find
out
the
doctor
DID
meet
on
Tuesday,
&
the
nurse
that
told
us
they
met
on
Weds
ACTUALLY
ATTENDED
THE
TUESDAY
MEETING!!!
Why
were
we
lied
to???
Why
was
nothing
done
on
a
Sunday???
I
was
starting
to
see
what
my
father
felt...milking
the
insurance...another
overnight
stay...
more
medicines
administered...that
all
adds
up!!!
It
became
ridiculous
just
ABSOLUTELY
UNACCEPTABLE...if
you
ask
something
someone
says
one
thing...come
to
find
it
was
completely
the
wrong
information
&
was
the
exact
opposite...we
didn’t
know
WHAT
TO
BELIEVE
ANYMORE...to
the
point
where
my
father
said
he
was
uncomfortable
and
MYSELF
AND
MULTIPLE
FAMILY
MEMBERS
THAT
VISITED
HIM
DIDN’T
KNOW
WHAT
TO
BELIEVE...when
I
expressed
everything
I
learned
to
the
family
&
they
stated
they’d
had
reservations
too...we
flat
left
“against
medical
advice”....BUT
WHAT
ADVICE
WAS
THERE?!?!
We’re
going
to
another
facility
that
can
perform
basic
human
communication,
for
starters.
COMPLETELY
UNACCEPTABLE
FOR
A
HOSPITAL
SETTING!!!
A
patient
chart
is
legal
record...why
was
there
no
documentation
of
his
ECHO???
We
were
told
“if
there
were
negative
results
we
would
go
over
that”..what?!
EVEN
THE
NURSES
AGREED
THAT
WE
WERE
MAKING
THE
RIGHT
DECISION
BY
LEAVING!!!
That
says
it
all.
RUN
WHILE
YOU
CAN!!!
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