I don't give it a lower rating because it can't be done. The worst service one can find. They are just quick to get paid. Ineptitude made a business.

Very bad service, one arrives badly and before attention, money matters first. The receptionists in the emergency area don't know anything, they ask everything and say they have been working for a while. The truth is they are only there to get paid.

Very bad, don't go, never go, plus it's no longer called San Javier, it's the jewel hospital, don't go, there are many hospitals in Vallarta that are more PROFESSIONAL and humane than that place, it's just making money. Don't go, you're going to regret it.

The information they provided us was not adequate, there were hidden charges, the people at the reception do not know how to explain or give the information adequately, they charged me much more than what had been initially indicated to me, and when I filed my complaint the The person in charge only gave me a 10% discount, which was actually far from what I had been charged extra. It wasn't a discount, it was the overpriced price that they had charged me extra. In addition to the fact that they charged me an extra charge for almost double what they charged me, to my card, I realized once I left there and filed my complaint, even so it was not clear, the medical staff is friendly but the people in charge of giving The information is not fully trained, I do not recommend the hospital at all.

I do not recommend the hospital at all. They are interested in your money not in your care. One doctor at the emergency care was annoyed because i brought my husband with breathing problems (heart condition). He was in intensive care for four days, the only positive comment abut this area is Dr. Alejandro Rios, the rest of the staff had lack of empathy and compassion for the sick individuals debating between life and death. The nurses and internist doctor spent their time looking at the computers, laughing, laud conversations, etc, etc. it took them about 8 hours to clean excrement from the floor, i had to take the food tray out myself. The area is very small it feels crowded. A second positive comment is the cardiologist, Dr. Alejandro Valadez. However, do not get sick over the weekends, he is not available! Extremely expensive, they couldn't wait to know the sum of our travel insurance and of course they took it all. Good thing my husband's Medicare supplement in USA did not cover any expense at that time, i am sure they would find a way to get it too! I mark one star to be able to post this comment otherwise i will give them no star.