My husband and I spent a wonderful week here in September. The resort was absolutely beautiful and well maintained. We had so much fun using the lazy river and water slides even as adults travelling without children. The beach had plenty of seating and the water was gorgeous. The staff was always helpful, friendly and making sure you had everything you needed. The food was delicious and the coffee shop was a great perk. We loved it and will definitely return. It's paradise!

An amazing and family friendly place for a tropical vacation! The staff are beyond accommodating and friendly. I enjoyed being able to engage in conversations with so many of the staff. The COVID protocols are beyond compare. Your luggage is sanitized upon arrival and tiny details here and there made me feel welcome and comfortable during my stay. As the resort was not fully packed, reservations were not necessary to enjoy the dining options, each of which I would recommend over the buffet, were delicious. I recommend taking advantage of the water sports, if possible, and attending the events the resort puts on. The lifeguards are fun and engaging. As for the events, locals from the island lead Jamaican shows, among other things, which is great to gain a deeper view of Jamaican culture. The coffee shop is another great spot and has the longest hours of any of the food places at the resort. There is a teen space as well as a game room with pool and a gift shop. Overall highlights of the space include the fantastic staff and their willingness to be helpful throughout my stay.

10/10 resort! We just got back from a 7 day stay at the Hilton. Rooms were comfortable and cleaned well. They could use a tiny bit of updating but honestly, they were great as they were. Food and staff were excellent. The evening entertainment was top notch! 👌 I have no complaints about this resort and highly recommend to my friends and family.

This was a wonderful experience for me and my family. I have a large family so I had to book a suite and a room. Although it was expensive, it was fun, entertaining, and welcoming. The staff was courteous and helpful. The food was plentiful and the drinks were plentiful. The 24 hour room service was complimentary (all inclusive).

This is my first time staying at this resort. The food and service was good. The rooms can be updated, but cleaned everyday which was great. The entertainment was good, just seemed to be long periods with nothing going on. The resort is great for families, just think there should be more entertainment, like dance class on the beach, more games, and alternatives for when it rains. Great stay, will come back for relaxation..

We had a fantastic five-night stay at the Hilton Montego Bay. The grounds are immaculately kept. Activities are well-planned and readily available. The beach is smaller than at some resorts. You feel secluded here. It's just off the main road, but you never hear the outside world. The food options are good. I would like to see more variety and better food at the sit-down dining restaurants on the property. Unfortunately, a good bit of the buffet selections are also on the menu at the reservations required places. There were more kids than we expected at the hotel during our stay. Overall, we had a very good stay and we plan to come back.

The staff is super accommodating! The cabana rentals are worth every penny. Our cabana concierge was AWESOME! The breakfast buffet was always great. I especially enjoyed the egg/omelet bar and the variety of fresh juices. The food offered via room service was mediocre at best. The alcoholic beverages were tasty, however, they are all so very sugary and not very potent. We had an oceanfront room, it was decent. Overall we enjoyed our time. I personally prefer an all adult crowd.

I loved it. I stayed for a week with my family of 7. We decided in 2 rooms which gave us a lot of room, though space is limited. The water park was fun, although small they kept my family entertained. The swim up bar was convenient and I can definitely see why it is in the top 10. The staff was so nice and everything looked very put together. I would come again.

My recent stay at Hilton was wonderful. The food was great! Service was very good and there was always entertainment on the property. The staff was very helpful and welcoming. The rooms are a nice size and comfortable but could use just a touch of some modern amenities. They have changed out the tubs in rooms with king beds so it's just a shower and will be working on the removing the tubs in the rooms with two queen beds. This is no way a deal breaker since you'll be out and about enjoying the island and the resort but something to note for those who love staying in nice modern rooms. I would highly recommend this resort for weddings, groups, families, couples, or solo travelers. I would definitely return and take in more of the lazy river and water slides.

Great family vacation! Yes, the check in is a bit slow (especially with multiple rooms). Yes, the Internet is slow (which can be good to get the kids off their phones). Teens and younger love the pool and slides. Restaurants are good. Go by the front desk when you check in and make reservations for all nights at one time (you need reservations for dinner). Seaside has good seafood, Moonstone is good Italian, Rum Factory had surprisingly good BBQ. 3 Palms was our least favorite. Jamaican patties are awesome at the Coffee Shop or Mangoes. Coffee shop has great snacks! Drinks were good and you can always ask for a double. Servers are all very accommodating and very friendly. We definitely recommend this for your family trip! Very safe and we all had a great time.

Overall we had a great time at the Hilton. It's an older hotel turned into a resort so there's some signs of its age (some rooms need updating) but all the public areas have been renovated and are well appointed. The food was excellent, the pool was clean and the lazy river was a big hit with the kids (and many adults). The staff was friendly, helpful and attentive. The beach was kept clean and not much seaweed during our stay. The resort is located 15-20 minutes from the airport which is great.

Had an absolute wonderful 10 days here. I requested the room to be on the Golf course facing side as we had a young baby with us. I'm so pleased we did! It was so much more peaceful compared to the other pools/bar facing rooms. Plus the lifts on this wing were much more efficient than the other side. The caring and friendly staff made this trip so special for us. Loved the facilities too, great choices between the main pool, lazy river/swim up bar and the beaches. The Cafe was perfect for good coffee and if you wanted extra treats (open 06:30-21:30). So many choices of places to eat throughout the hotel complex ensured we were able to vary our food experiences every day. (Highly recommend the Saturday evening Jamaican night on the beach). The room we had was ideal for the three of us. Lovely bathroom, enormous comfortable bed and a balcony with lovely views of the golf course and sea. Unfortunately the cot/crib we were supplied was unusable for us, as way too large and unable to reach the mattress safely. I highly recommend the all-inclusive package of this hotel and we will definitely be returning.

Stayed 9 nights in April with a baby and toddler. Room and the resort was great overall, clean, modern, new and spacious. Our biggest challenge was that the AC for the ENTIRE RESORT was down upon arrival! They offered is another resort, but we researched this place extensively and weren't going to switch on a dime. Plus we we were meeting family, and they were not offered the same alternate resort as us. This is when things got bad. They have us room fans, but the rooms were too hot (think 35 degrees centigrade at night)...children had a tough time. No help to move us to a lower floor, we had to fight for compensation upon checkout. Aside from the heat, the resort itself was topnotch. Amazing food selections, fresh fruit and great seafood. The restaurants that took reservations had great food, but extremely slow service, plus limited opening hours...the buffet was the best place to eat hands down. Did notice a select few staff members offered the white guests service first at the front desk, we were consistently overlooked as people of color, NOT APPRECIATED. we'll go back, since they offered free night stay as compensation. NOTE this is a Hilton Franchise hotel hotel, you won't earn points for your stay

Great resort for families, staff is very nice! Buffet food was amazing, great options for breakfast lunch and dinner. The lazy river is great for kids, my daughter absolutely loved being in the pool. The resort doesn’t really have a lot of great beach options. Entertainment was good the first night (Sunday), every other day was just okay. Tip: book your taxi directly, not through the resort, they’ll charge an extra 15-20$. Overall, I would stay here again and would recommend.

Perfect for our 8 night stay! The hotel was clean & the entire staff was amazing! The drinks were tasty & they didn't mind tailoring to your tastes. The entertainment shows were different every night & actually entertaining. Food was delicious & there's something for everyone! Rum factory is decorated so cool & the food was great. Clean pool & a lazy river. We had a mountain view room & it was so peaceful. Definitely recommend!

How clear can I make this? You have to book a stay at the Hilton Rose Hall. My family just arrived back from a one-week stay, and the property and staff surpassed our wildest expectations. The grounds are gorgeous and well maintained. The building is beautiful. The pool is great, and the lazy river and slides are so much fun. All the restaurants were good, and the staff is so friendly, attentive, and well-trained. A special shout out to Dexter on the entertainment team at the pool and Denny, who oversees some of the restaurants. Thank you for making our trip top notch!

It's was such a great time, the staff is amazing, diverse food and beverage options, 24 hour room service. Very family oriented or adults on vacation together, does not have the night club vibe some all- inclusive in tropical locals do. I have stayed at a number of Hilton's properties globally as a Hilton diamond member and this is my favorite! We can't wait for our next trip back. Everyone was so wonderful can't list everyone.

My husband and I celebrated ten years married here! It was our first Jamaica experience and this all inclusive resort did not disappoint! We enjoyed the beach front and a romantic dinner by the ocean. The staff was super accommodating! Our waitress even found my husbands favorite treat even though it wasn’t on the menu that night! We can’t wait to return and bring family to Enjoy this wonderful piece of paradise!

Wow, such friendly, helpful staff here. Montego Bay views are awesome at this resort! Two beaches, huge pool, fun floating lazy river, fantastic restaurants and food with many choices, even a wonderful catamaran sail experience. All inclusive with excellent home-country Jamaican coffee and rum. We're heading back next winter for a great time and warm weather break. The golf course next to the resort has a beautiful layout too! Jerry and Teresa

We loved this resort. For reference my boyfriend and I (both in our 20s) had an amazing time and it exceeded our expectations. I saw some reviews that made me a little nervous but we experienced nothing but positives. The best thing I’d say is how beautiful the property is. Nothing but beautiful views everywhere you are. I saw reviews saying the beach was underwhelming, I do not agree. It was plenty large enough, always enough beach chairs, never packed and plenty of space to lounge and swim. The only thing I agree with is the food was just alright. Our favorite restaurant was the Seaside Italian and the 3 Palms. Everything else was just okay. We had an amazing trip. The service was amazing, hotel was amazing, couldn’t have wanted anything more.

My husband and I have planned for this trip for a long time. Rose Hall Hilton did not disappoint. From the moment we got there to the moment we left, every member of staff was the nicest, friendliest and the most accommodating. Thank you Rose Hall Hilton. The views here are absolutely spectacular! The magnificent blue ocean and beautifully landscaped grounds can be seen everywhere. We felt so comfortable and at home. We will definitely return soon.

I enjoyed my Libra Birthday Celebration at the Hilton Rose Hall Resort and Spa. The place was extremely clean and on-going cleaning was observed throughout my stay. The food buffet had an excessive variety of foods to meet every palate and was extremely appetizing. There was always a restaurant open serving food and drinks. There was a different specialty drink being served at the bars daily. The food at the specialty restaurants were especially prepared and were tasty and delicious. There were fun activities planned throughout the day and the evening entertainment was exceptional. The private beach was extremely calm and I loved spending time there as a non swimmer. The pool was great also. The temperature of the water was perfect. There were plenty of beach chairs at the pool and the beach. I really felt safe at the Hilton and the COVID-19 restrictions were clearly enforced. I loved my vacation at the Hilton and would definitely stay there again.

It wasn't a bad experience. The staff were friendly and polite and all COVID protocols were followed. I must say that the food at the buffet restaurant great; well seasoned and a good amount of options. The Italian restaurant was good also. The water slide was also a highlight for me; lots of fun and surprisingly addictive. However, where Hilton lost points for me was the room. While it was very clean, it was a bit dated and could use an upgrade. I also didn't like the Seaside Grill; the menu options were limited and there wasn't much of an ambiance or vibe there. I would go again for the food though.

Excellent vacation spot with beautiful views of: beach, resort grounds and of the Caribbean Sea. So much fun in the lazy river and on the water slides. Food was great with much to choose from. Staff are wonderful throughout the resort. Rooms are cleaned well. Only constructive feedback - rooms are as mentioned dated but any room view I would say is likely to make you forget about it. Also ...you are there for the joys of vacation on the resort outside the hotel room. Coffee shop is picturesque and great coffee and treats inside. We will return.

The main building of the resort is very nice. The view is amazing and very beautiful. There are several activities for the whole family. The side buildings where the rooms are located could use some updating. The food is great in the Fresh buffet area, my most favorite part is the coffee shop. Some of the halls have a musty smell with the carpet. The drain in the bathroom sink was slow draining, and the toilet rocked. I'm also very concerned about the concrete on a few on the balconies. I was in a connecting room and could hear the people next door talking all night. But over all we really enjoyed our stay.

Great place for families. The beach and pool are great. We enjoyed the drinks and food. Hotel staff were friendly and helpful especially Sheldon at the cabanas he went above and beyond. The only negatives for us were the rooms are small and we often didn’t receive daily cleaning service for things like fresh towels, toilet paper or bottles of water. Not a huge deal when you asked the front desk they would provide them but when your cleaning tip is received and still not getting those basics it got frustrating. Overall great stay would recommend.

This resort was a great place. They had a good mix of events going on to keep you as busy as you wanted or not busy. The pools were clean and the grounds were beautiful. Staff was engaging and one of the best parts was I saw the resort manager around the property just about every day. From talking with customers to stepping right up and helping restock the buffet when needed.

I had an awesome time at this resort. The staff were awesome, the food was great and the grounds were beautiful. Loved the nightly entertainment. I really enjoyed my time and the only bad thing is I wanted to stay longer and could not. I will definitely be returning to this property. Awesome job to everyone at this resort!

We just got home after a fantastic 2 week stay. The staff are all absolutely amazing everyone is so friendly and helpful. We had our 2 young children with us and they really went the extra mile to help us and make us feel welcome. The food was the best we have had at any all inclusive with lots of variety even after 2 weeks we found new things to try. The rooms were clean and comfortable. The entertainment in the evening was really good with something for everyone to enjoy. The number one stand out thing for us was the staff. We have never encountered such friendly people at an all inclusive hotel before. Thanks for making our holiday experience one we will never forget!

This is more of a 4.5 stars review. The hotel is sparkling clean and COVID-19 procedures are being closely followed. The staff is friendly and eager to serve There is a large variety of food selection and the food is fresh and very tasty. Also, the included alcohol is great. Rum Factory is an excellent restaurant for dinner. However, Three palms was very disappointing in terms of both service and food. Also, the coffee shop is excellent with huge selection of not only coffee but also food. We suffered from guests who were smoking on their neighboring balconies and the hotel was hesitant to take action even though it is a smoking free hotel. The water park is small but lots of fun. However, they need a better way to manage the line for tubes. Overall, a great vacation and we will definitely consider coming back

Very nice clean resort. The staff was polite and professional and very helpful. The food at the buffet was so good only a few things weren't season well. The food at Seaside (one of the restaurants)was bland but the view and service make up for it. The lazy river and waterside was so great. I will revisit this resort and recommend it especially Hilton reward members it has great perks

It was really nice staying at Hilton Ross Hall. We had a very pleasing moment during our stay and can't wait to come back for our next vacation. Thank you again for the beautiful experience, memories, and fun time we had with you. Entire staff welcoming and serving with smile. Beautiful resort with good views and clean and entertainment was good and so as sailing and all captions were great help. We group of 35 people has one of the best experience. Wishing you all Happy New Year and safe and healthy 2022. Thx, Sam

I just came back from 1 of the best vacations . Everyone was so friendly and helpful at this resort. I had no issues with check in . My room ac worked perfect , the ac in the buffet worked perfect . The food was delicious. The lazy river was so relaxing and the ocean was so warm and beautiful. There was a little bit of seaweed but not much at all . The water was clear and not rocky. I would absolutely come back here . Loved Cheeky who did the games and entertainment!

Positive: - There is a nice all inclusive cafe which has good drinks, Jamaican beef and veggie Pattie’s, ice cream and baked sweets. I recommend the rose hall special - The Jamaican food in the buffet was consistently good. The goat was amazing! -I got a massage on the beach and it was heavenly. I got the Radiant Massage which is akin to a deep tissue. She worked all the kinks out my shoulder. - You can get sailboat rides and kayak for free at the end of the beach! We always tip but it’s like a mini inclusive adventure. - There is plenty for children to do and the kids will have a blast on the water slides, lazy pool, kids club, etc -There is a free bus that takes you to the rose hall shops where there are little boutiques Negatives: - The rooms are very out dated but to be fair it seemed clean. -Hot water was out for 2 out of 6 nights we stayed. -The temperature in the room only stays on one setting which is COLD. Even if you push the thermometer up or down it all feels the same. Only option is to cut it off a bit to warm up the room. - The staff overall is NOT friendly at all and seem to really dislike their jobs and you for being there. A few were pleasant however. - The alcohol and champagne are watered down. All the drinks are sweet and downright terrible. We ended up buying a bottle of alcohol off the resort. - The entertainment for the mist part was in the trenches. The shows they put on and the music was subpar. Prepare to be bored. The only nice entertainment piece was the silent headphone party and I enjoyed seeing the Jamaican traditional music and dance show. - The guy O’Donnel at the front was not helpful with getting us checked in, rude and unprofessional. - The location of the resort sits where there is a bunch of sea weed for miles so the water is all murky. You can forget about a nice dip in the water unless you’re swimming way beyond the shoreline where the water is clear.

My experience staying at the Hilton was absolutely breathtaking. I have stayed at other hotels but this one surpassed my expectation. The food was excellent. The customer service was exceptional. Friendly staff. I made some friends on my stay. I would definitely recommend 1000 times and look forward to returning .Big up Hilton!

Not the vacation I envisioned, very disappointed. First off, when I arrived after check-in time, 5:30pm, my room was not available. I was asked to wait 20 minutes and when the room was finally ready, I was given a queen room though I booked a King Ocean Front Suite. I called the front desk and was informed that all the King rooms had been sold out and could try to call tomorrow to see if the king room was available. Mind you my room was booked 5 months in advance as I was attending a wedding on the property. Also, the front desk lady did not notify me that the rooms were sold out or provide any alternative at that time as it was an attempt to deceive me into just accepting whatever room they wanted to give me. After not receiving any resolution over the phone, I went downstairs in which the lady at the front desk blamed me and stated, "I told you it was a queen room." A queen room that I did not book. The front desk lady also stated the queen room and king room were the same room and price. Not true, at the time of my booking I paid a higher rate for the King Ocean View room as well as know the price to be different as others I traveled with booked a queen room for much less. As well as the queen room has two beds, and king room is: more spacious, has couch, and has one king bed. After asking several times, front desk lady finally went to the back to get the manager. Only for the manager to assist someone else for 15 minutes first who skipped the line. After waiting, the manager offered us a room that was listed as out of service on the same floor and was nice to let us check the room out with him. The room was okay (disappointed with the floor level, placed on floor 3) and after what had already transpired, we took the room. Side note: I feel the side of the hotel we were on was not the side we were supposed to be on - the other side of the hotel was completely ocean front and much nicer. I would definitely not stay here again, there are much better resorts in Montego Bay. The hallways reeked of a strong odor in which the staff attempted to mask with paint - they painted every day. The rooms are very dated and can use an upgrade. Some staff were nice and pleasant, some were unfriendly and rude. Also, for an all-inclusive place they ask you to make reservations to the three of the four restaurants on site - only for them to all be booked. The only food you are ensured to have access to daily is the buffet - hit or miss. I will say that that the water park - wave pool and slides - was a bonus and was the only time I really had a great time. The entertainment by the pool is top tier - entertainment team did amazing.

We spent 3 nights and the experience was good. There were a few disappointing moments like not being able to access the slide because persons hoard the tubes for most of the day so it was a race to get a free one. We would recommend that they have designated tubes at the top of the slide for persons who just wants to slide. Another concern was that the person who cleaned the room left the balcony door open both days and we find that disturbing because someone could have opened the door, access our room and stole something. This was reported to the front desk and housekeeping but no apology. On the good side, the food was lovely especially the pizza, jerk chicken and seafood from the seafood restaurant. We didn't enjoy the Italian restaurant. However, the down side to the food was that there was limited options for breakfast especially for persons who may not eat liver or kidney, two days my husband could hardly find what to eat for breakfast. Despite the limitation the food tasted real good, properly seasoned and cooked. Overall this is a good hotel to vacation. It felt very clean with sanitizers all over and the blue seal on your room door etc. I would go back and I would recommend it to anyone.

I had a great time during my stay at the Hilton Rose Resort. It was a great experience no complains, our room was perfect with a beautiful view. When had ocean front view. The rooms were clean the customer service was beyond, everyone was nice and polite. The food was great with a variety of different foods and restaurants. Rooms service was amazing. My stay was perfect would definitely go back and recommended to anyone.

Best restaurant in the resort was always booked, only open for 3.5 hours nightly, the other accommodating restaurant has so-so food, hour long wait to be served. Room service was great, basic menu, but still convenient. Amenities on site were great, rooms are very clean, just not too modern. Staff is super friendly. Love the vibe. Great place if you have kids.

Absolutely loved our stay. Came here for girl's trip/birthday trip and enjoyed every minute. There was always something to do from activities throughout the day, sailing, and dance parties at night. Staff was more than helpful and tried their best to accommodate us with anything we needed. The best part was the food! We ate at a different restaurant each night and there were endless snacks and food options during the day. Would definitely recommend this resort to anyone visiting the area. We will 100% be back.

The rooms are definitely not worth such high prices. We stayed in other hotels which were cheaper and much better. All rooms are connecting rooms and hence we could hear everything from room next door. The hotel needs a major upgrade. Food and activities are good.

Very clean and nice place, great for all ages. Love the slides and swim up bar. Daily activities was great, night entertainment was lovely. The patty was great and love the mango. I celebrated my birthday there with my family of 6 including my 70 year old parents and 6 year old son. Everyone enjoyed their stay. Dennis at check was really helpful.

This hotel was a nice stay. We didn’t receive a welcome drink but I appreciated the air conditioned lobby. The property isn’t large but offers decent drinks, clean rooms and a nice pool. The best drinks were in the Cricket Club. The drinks were a bit inconsistent at the other bars. The buffet is decent for breakfast and dinner. We also ate at Rum Factory. Delicious. Daily entertainment is lacking. The beach area is also very small.

My stay was very relaxing as the accomodations, staffing and attention to details was on point. There was a wide variety of foods even for a picky eater. Covid protocol and testing availability put my mind at ease. My stay was to celebrate my father's 87th birthday and the staff made it an amazing day for us by making dinner reservations, ordering a birthday cake and champagne. You name it, they've got it available to make your special occasion memorable.

Wonderful vacation and location, but I may be biased as this was our third visit over 10 years. Love the friendliness of the staff, the location is always well maintained and clean. The variety of meals, and options are wonderful. This visit included the staff wearing masks and patrons asked to wear masks when ordering at the bar. I'm assuming this will be gone by mid-April. The entertainment is great for all ages, and always energetic. Hope to be back in the near future for another wonderful vacation.

We traveled to Jamaica (1st time) from Miami. Flight was short. Bus to hotel was fine. Took about 30 minutes but we stopped at a few places on the way. Rooms were clean and nice, not top notch fancy but not motel 8 either.. All we did was sleep, shower and change clothes anyway... Our Bed was hard -pillows were soft. Partial ocean view was gorgeous, could hear the waves with the patio open. Loved being on main level with coffee bar and steps down to the outside. Pools and lazy river were great. Staff were SO FRIENDLY, nice, helpful and happy to be of service. Food was excellent and plentiful with variety and drinks were good. I will say each bar served a different version of strawberry margarita, funny, but, drinks are drinks and it all tasted nice regardless of what we got. Beach was very seaweed-y. The sand was so fine and soft and the waves were plentiful (we're used to the Gulf of Mexico and only get waves if it storms) so the water looked cloudy but wasn't if you put it in a cup. Except too much seaweed. Not sure time of year (November) or what.?.?. Otherwise all around amazing. We're already talking about going back.

This was a nice all-inclusive family resort. My children enjoyed the pool/lazy river. The service is amazing too. Our room was extremely clean and the food was good. There are many options at the buffet if you are traveling with picky eaters. The kids club and coffee shop were great. Joel was amazing, he was very friendly and we looked for him all the time for fresh coconuts. We will be back!

I just feel like the hotel really needs updating. The rooms look old and smell old. The staff was wonderful very accommodating, courteous, and pleasant. Out of my 4 day stay I only ran into 1 staff member that was having a bad day.

Where can I begin. We had great time. Our six year old son was living. The dream. Food was great service was excellent. The view was decent. The two pools especially the Lazy river and the slides were a big hit For our son. The restaurants were also great. The fresh buffet was the go to place for breakfast lunch and dinner. The bars were great. We literally did not want to go anywhere else during our stay. We will be back. Thank you Hilton making hour vacation so memorable and so much fun. Yea mon!!!!!

Spent a weekend here for a milestone birthday and it was one of the best three days of my life! To start we were greeted with cocktails on arrival and we had a beautiful room with a beautiful view. Atmosphere elegant - check. Staff friendly - check. Food amazing, ample and drinks always available - check. Live entertainment and activities for every age including a lazy river, game room, water slide, golf course, tennis court, gym, pool, beach and nearby shopping(of course!) There was a multi million golf tournament going on, 2 weddings took place and the Raptors were on their way to moving to the next round on their journey to winning their first Championship. There was something for everyone. Hilton Rose Hall Resort knows their client and I cannot wait to go back again, with family and friends! A definite recommend ;D

The views at this hotel are absolutely breathtaking. The food was one of the best I’ve had at an all inclusive. Nice variety of local foods including different fruits that we don’t normally get in the states. They had dinner on the beach one night and many options to dine outdoors, major plus! There was entertainment every night and the staff are accommodating and all entertaining. This hotel also has a nice private beach area right across from the water park and many areas to enjoy being outside which is good because the only drawback to this resort were the rooms. They were very basic and small. The double room did not have a couch as depicted in the photos and the room barely fit 3 adults. The outside hall areas could also use an upgrade as the carpet was old and lifting. If you don’t plan to spend a lot of time in the room, like eating good Jamaican food, and enjoy entertainment and outside time, this resort is a good one.

My family and I just arrived at the resort and it’s complete disappointment. The first and most important issue is with the location of the rooms. We booked 3 rooms with a total of 4 minor. When booking this reservation I specifically requested for the rooms to be close by each other. When getting checked in, our rooms were not only assigned on different floors but completely different wings on the resort. One would think that a reservation for a family with minor included the resort would pay any attention to ensure that the family is not scattered. That was not the case. I voiced this concern to the front desk attendant checking us in and was met with a complete and utter dismissal demeanor, informing me that the issue is with reservations and not the front desk. I sense very little effort was even put into assigning rooms close by, or even the option of an upgrade to ensure the family unit isn’t scattered. I would have considered an upgrade, shoot we had already paid over $7000 for this stay. Sadly I am eagerly waiting for this time at Hilton Rose Hall to be over. I can assure you I will not be staying with them anymore and definitely do not recommend this place to anyone. Let’s see if the rest of our time in this resort continues to yield disappointments. The room smelled moldy and unclean.

Great entertainment, the slide by one of the pool is fun. Clean beach. Hotel room n bathroom is nice. Food wise they have a buffet breakfast serve by a server which is great due to covid n sanitary reason. Different places to grab food many choices. Great place to relax n enjoy.