This was a great value for a budget hotel. I have read some negative reviews but that was not my experience. The staff was great , the room had more than I expected like a coffee maker, iron and ironing board, hair dryer , and toiletries. Bart is just a block and a half away. There are homeless people outside but sometimes the staff will offer to walk you if you are worried about your safety.. the rooms were clean and the hotel was very decent for a budget hotel I run a charity so I try to look for a clean and decent place to say that doesn't cost too much. I'll be definitely staying here in the future

The room was clean and convenient. The problem is that in almost any other place, it would merit less than $100. I paid more than 4x that. And surrounding it were several hundred homeless. It eventually became quiet, but the police came at 5am to rouse them, with sirens and megaphone. This is not the hotel's fault, but the price should better reflect the neighbors.

This place should be renamed The Horrible Hotel. I hated it, it was all bad. No good. There are druggies and sketchy people all over the place so it's an unsafe location. The room has windows that don't close flush all the way so you hear everything from druggies screaming right outside your window to loud sirens passing by. The walls are paper thin. The room was freezing. And there was a pubic hair in the shower. I did not trust whether it was actually cleaned. The bed was stiff. It was a restless, uncomfortable, scary night for me, and the only reason I stayed one night was because it was late when I arrived from my flight and too late to find another place. I left the following day to a different hotel, but this place still charged me the 3 miserable days. I wouldn't stay there if it were free. Read as many reviews as you can, look for the ones similar to mine and don't believe this is a good place, and choose a different hotel. You've been warned!

The outside of this Hotel is not the best, the inside is kept clean and the staff are polite and respectful. The location for myself is great because I work two blocks away.

Good? ... no. We showed up and this was the scariest location with the amount of homeless people and crazies we encountered. First we called to ask if there’s a safe place to park and the guy on the phone sounded asleep himself and just said yup anywhere on the street and I had asked for directions and none were given. We then paid $45USD for parking to be safe and sound. Then we got to our room and the smell was so moldy. Old green carpets and a musty smell was coming from everywhere. Our AC was not working, beds not comfortable. We slept the night as it was 1am and cancelled the rest of our stay there and found a better hotel that was much safer and cleaner. I have stayed in nicer hostels than this “hotel” and with more security.

The hotel could use a little bit of love, its in pretty good condition, but has some small things that could be improved and fixed. For instance in the first room we stayed in in the courtyard the air conditioner was dripping a lot of water on to the carpet. The staff were friendly and helpful with switching our room. I found the location to be perfect for our needs. The area is very walkable, although the surrounding blocks are a little sketchy.

Employees are rude and inconsiderate unprofessional but the room is spacious and the location is great

Location is near the civic center, main library and public transportation but being "tenderloin south" has the same sort of people who habituate the tenderloin.

Rooms are clean, a bit small, and the mattress and pillows are great. I slept very well. My only wish is for maybe a mini refrigerator or access to an Ice machine that is on a higher floor than the lobby. Outside however, is terrible. Everyday, I saw vomit, feces, urine, and sometimes spent needles on the sidewalk. Fresh, every morning at 5 am when I left for work, and around 9 pm on my return. The homeless are not extremely aggressive right out front, but across the street that changes. Use discretion.

Nice hotel in a not-so nice neighborhood, and is very quiet considering the area. I was there visiting a friend for a few hours (frankly, for the first time humanly reason you might be thinking of) but that is not the general nature or type of hotel it is. The room my friend had was in the 2 story motell type section and was very large with windows on 3 sides. The main hotel is several stories tall and is the original building. A good quality, reasonably priced, clean and quiet place to stay in SF.

Like you'll read in other reviews, the surrounding streets are rife with homeless people. As in, if you walk around at all then you'll encounter a handful wherever you go. If this bothers you, just don't stay in this area, period. Anyway, I arrived a few hours early and they were nice enough to let me check in early. Unfortunately my first room smelled weird, faintly like a public bathroom stall. So I asked for a room change, and my next room was acceptable. Honestly, I've stayed in nicer motels while roadtripping around the country, and for much less, but for the area this place was fine. The staff was polite and helpful, and the fitness center at the sister hotel was adequate for my needs. All in all I'm satisfied with my stay.

I'm not sure if the rooms are usually this cheap but I got got a twin bed room for less than $200 a night. I usually don't write reviews for hotels but this is a good one. They saved money at the right places and spent their money based on guest's comfort. There are things that felt cheap but what you'll use and need are well made available. Bunch of complimentary things usually only available at 3+star hotel. (see picture) The room is really clean and tidy. That's my priority which they met above and beyond. I SUGGEST THEY USE LED LIGHTS instead of halogen light. That way they can save some money and save the planet. I didn't find any deficiency. Very satisfied with their customer service. no on came and bothered us while they're there when we needed them. employees have good attitudes. Great stay!

Check in was a breeze, as was check out. Room was clean, we had a corner room facing the street on the 4th floor and despite all the noise, I had no issues. Room was well stocked of towels and coffee, and we had no issues with the area. We have been to SF multiple times--i do not have an issue with homeless persons, I only take issue with the fact that most of this country doesn't care enough to do anything about it. This hotel is in a great location that was near a lot of places I wanted to go to (10-15 minute walk) so I'll definitely return. The property and furnishings are older but for the cost, a steal.

Staff were great and check-in/check-out was incredibly easy. They held my luggage so that I could go explore the city before check-in at 3. As for the room and the hotel...the room was fine, nothing much to report. The bed was firm and clean. The hotel however was incredibly noisy. My air conditioner didn't work so I had to keep the window open and barely slept. Not sure if it was hotel noise or street noise. Anyways, for the price it was fine!