Excellent place

At first look it seems amazing. They are so unorganized in front communication is horrible despite the fact that I speak Spanish. They got my food wrong and half an hour after I asked for it. Also I missed breakfast and no one bothered to call me to remind me of the breakfast time. The plugs don't even work.. All the lamp fixtures are for show.. There is no outlet for them. I been to 3 other hotels with fenomenal service but this place was my only option for last minute. I will not come here ever again. If customer service is a big thing for you..I do not recommend to anyone.

Not bad place. I would highlight these minor downsides: breakfast portion is quite small, no silverware provided even for rooms that have kitchen, stove seemed to be not working, and the pillows were so thick that I woke with back&neck pain...

Ok

Great place

Super location and caring people who can tell you where to go and what to see. Hotel is super clean , food is excellent with free breakfast .

A delight in Escalon! The staff is lovely and the hotel is right next to Gallerias. Great location and wonderful staff.

The treatment is excellent, the quality of service and attention for clients is all received. Only there was no hot water

Excellent service and the rooms are nice comfortable

Only thing better than this hotel is the sweet owner, Leonor and her mother. My wife and I got food poisoning from a restaurant in Guatemala on our way to El Salvador. The hotel staff took great care of us to the point that we extended our stay two additional days. It was more like family than a hotel. Thanks to everyone who took such great care if us.