Pensión Anne image

Pensión Anne

Hotel

Down-to-earth guesthouse offering a restaurant & warmly decorated rooms, some with balconies. People often mention Pension, room, door, para, owner, front, minutes, location, pension, Booking,


Address

Esterlines Kalea, 15, 20003 Donostia, Gipuzkoa, Spain

Website

pension-anne-ss.com.es

Contact

+34 943 42 14 38

Price rating

$69/night

Rating on Google Maps

3.00 (95 reviews)

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Featured Reviews


Frequently mentioned in reviews: Pension (27) room (23) door (17) para (16) owner (15) front (15) minutes (14) location (14) pension (14) Booking (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jérémie 6 years ago on Google
    (Translated by Google) You have to flee this place !! Very bad experience, the receptionist is crazy. (Original) Il faut fuir cet endroit !! Très mauvaise expérience, la réceptionniste est folle.
    4 people found this review helpful 👍

  • 1/5 Sam F. 5 years ago on Google
    (Translated by Google) the owner is a racist xenophobe with comments very out of place kind of understand me, how long have you been here and believing that he was from a country without telling him anything and his neuron did not believe that my name Fernandez, without commenting the little gem that he released on my nail ps: any day you knock on the door and it falls on you (Original) la dueña es una xenofoba racista con comentarios muy fuera de lugar tipo de me entiendes, cuanto llevas aquí y creyendo que era de un país sin decirle nada y su neurona no daba crédito de que me apellidara Fernández, sin comentar la joyita que soltó sobre mis uñas pd: cualquier día llamas a la puerta y se te cae encima
    3 people found this review helpful 👍

  • 1/5 gabriel s. 5 years ago on Google
    (Translated by Google) Do not come here, the owner is a crazy woman who keeps shouting all over the hostel. (Original) no vengan aquí , la dueña es una loca que no para de gritar por todo el hostal.
    3 people found this review helpful 👍

  • 1/5 Céline D. 4 years ago on Google
    (Translated by Google) I paid 50% of the amount on booking. I got scammed by the owner who asked me to pay in cash the remaining 50% without giving me an invoice. She then deducted the same amount from the credit card. She owes me € 213 to date and no longer responds to my calls. I saw that there were other reviews like mine. BIG RUN and Booking.com protects her and does nothing. Run away ! (Original) J’ai payé 50% du montant à la réservation.Je me suis faite arnaquée par la propriétaire qui m’a demandé de la payer en cash les 50% restant sans me donner de facture. Elle a ensuite prélevé ce même montant sur la carte de crédit. Elle me doit 213€ à ce jour et ne répond plus à mes appels. J’ai vu qu’il y avait d’autres avis comme le mien. GROSSE ARNAQUE et Booking.com la protège et ne fait rien. Fuyez !
    3 people found this review helpful 👍

  • 1/5 Devon C. 7 years ago on Google
    Check in is strictly at 19:00h.... I have never heard of this. The room is not worth the money because it's small, mediocre amenities and loud. It is a shared bathroom living community. Your money would be much better off spent at a 2 or 3 star hotel, five minutes walking from the center. The only thing this place has going for it is that it's in a great location. But not for parking a car, it can be difficult finding a spot and navigating your way to the location.
    2 people found this review helpful 👍

  • 1/5 Isobel D. 5 years ago on Google
    DO NOT STAY HERE. The owner stole a lot of money from our room and charged our card twice for the room rate and will not answer calls to refund. Very dishonest woman. Recommend staying anywhere other than Pension Anne so you don’t need to worry about your belongings being safe.
    2 people found this review helpful 👍

  • 1/5 Mamadou D. 6 years ago on Google
    I DO NOT RECOMMEND THIS ! We were supposed to check in at 4pm, we rang the door she just threw the keys out of the window. The breakfast was supposed to be included but she did not gave us the ticket so we had to buy our own breakfast and she refused to give us a refund. She spent a lot of time speaking behind others customer's back ( complaining about old people, or babies), we found it very unprofessional. Also, she doesn't speak english so she was saying bad things about my friend as he was just in front of her (too bad for her he was able to understand Spanish) So guys, have fun in San Sebastian, but not in Pension Anne :)
    2 people found this review helpful 👍

  • 1/5 Laguna B. 7 years ago on Google
    (Translated by Google) Door closes no one responds to the doorbell or telefone at 15h (Original) Porte ferme personne ne repond a la sonnette ni au telefonne a 15h
    2 people found this review helpful 👍

  • 1/5 Ortzi T. 6 years ago on Google
    (Translated by Google) He left me lying two days before the reservation claiming that I had to close rooms due to humidity. As an alternative, he offered me to stay in a friend's "pension" for a higher price, and he did not offer to pay me the difference. Also, he asked me to pay in black. (Original) Me dejó tirado dos días antes de la reserva alegando que tenía que cerrar habitaciones por humedades. Como alternativa me ofrece quedarme en la pensión "de un amigo" por un precio superior, y no me ofreció pagarme la diferencia. Además, me pidió que pagara en negro.
    2 people found this review helpful 👍

  • 1/5 Pablo Canales L. 4 years ago on Google
    (Translated by Google) Nefarious service, dirty room, unpleasant and abusive treatment, unbearable noise, an absolute scam. (Original) Servicio nefasto , habitación sucia ,trato desagradable y abusivo ,ruido insoportable ,una estafa absoluta .
    2 people found this review helpful 👍

  • 1/5 Rebecca B. 6 years ago on Google
    (Translated by Google) I give a star because you can not less. The owner is rude and unpresentable, it was cold in the rooms, and the hostel is dirty, with a lot of dirt under the beds, stained sheets, and everything camouflaged with a strong smell of bleach. When I contacted her the first time, everything was easy and good vibes. He even let me not pay in advance and do it when I got to the hostel. The day before I went I wrote her a message (she asked me that all communication be by whatsapp), and I told her that we would arrive the next day around lunchtime. She replied that they had the break at 1:30 p.m., but that I would let her know when we were there so that someone could open up. My surprise was that when we got there, I sent her messages to tell me what was the car park with which she has an agreement, and if it is far from the pension to organize ourselves with the suitcases, (it is on the other side of where she has the pension ), and he answered me giving me the name of the car park, and nothing else. I had to call her on the phone several times, and when she finally answered in very bad ways, she told me if I wanted to go to that parking lot and if not to another, and she hung up on me, without telling me who was coming to meet us at the hostel or at what time. Total, they kept us waiting for two hours until they came to open us, without answering the phone, until the person who came with me called and confirmed that they did not come until 4:00 p.m. And thanks to the bar across the street they are lovely and let us store our bags there for a while. Then his son came (really nice), but rest there is impossible, because in the morning when the son goes early to clean the bathrooms he puts on high reggeaton and there is a lot of noise from doors that are constantly opening and closing. From what I have read on other platforms this happens very frequently, only in Booking I don't know why they don't have negative messages, but in Trivago they do, and what I read is similar to my experience. It is not worth what it costs. Better to spend a little more even if the location is not so central. I DO NOT RECOMMEND IT TO ANYONE AND I WILL NEVER COME BACK. (Original) Doy una estrella porque no se puede menos. La dueña es una maleducada e impresentable, hacía frío en las habitaciones, y el hostal está sucio, con mucha suciedad debajo de las camas, sábanas manchadas, y todo camuflado con un fuerte olor a lejía. Cuando contacté con ella la primera vez todo fueron facilidades y buen rollo. Incluso me dejó no pagar por adelantado y hacerlo cuando llegase al hostal. El día antes de ir le escribí un mensaje (ella me pidió que toda comunicación fuese por whatsapp), y le comenté que llegábamos al día siguiente sobre la hora de la comida. Ella me contestó que el descanso lo tenían a la 13:30, pero que le avisase cuando estuviésemos allí para que fuese alguien a abrirnos. Mi sorpresa fue que cuando llegamos allí, le envié mensajes para que me dijese cuál era el parking con el que ella tiene acuerdo, y si está lejos de la pensión para organizarnos con las maletas, (está al otro lado de donde ella tiene la pensión), y me contestó dándome el nombre del parking, y nada más. Tuve que llamarla por teléfono varias veces, y cuando por fin contestó de muy malas maneras me dice que si quiero vaya a ese parking y que si no a otro, y me cuelga, sin decirme quién viene a recibirnos al hostal ni a qué hora. Total, que nos tuvo esperando dos horas hasta que vinieron a abrirnos, sin contestarme al teléfono, hasta que llamó la persona que vino conmigo y ya nos confirmó que hasta las 16.00 no iban. Y gracias al bar que hay enfrente que son encantadores y nos dejaron guardar las maletas allí un rato. Después vino su hijo (muy majo, la verdad), pero el descanso allí es imposible, porque por la mañana cuando el hijo va temprano para adecentar los baños pone reggeaton alto y hay mucho jaleo de puertas que se abren y cierran constantemente. Por lo que he leído en otras plataformas esto pasa muy habitualmente, sólo que en Booking no sé por qué no tienen los mensajes negativos, pero en Trivago sí, y lo que leo es similar a mi experiencia. No vale lo que cuesta. Mejor gastarse un poco más aunque la ubicación no sea tan céntrica. NO LO RECOMIENDO A NADIE Y NO VOLVERÉ JAMÁS.
    2 people found this review helpful 👍

  • 1/5 Desiree Soriano De La R. 5 years ago on Google
    (Translated by Google) It is a shame of pension in addition to that it seems to me that there is one of the rooms that is not declared, we did not see his hair nor one day the schedules that he gives for lunch he goes through the lining because then he opens the bar at the time she feels like it and touches her for the second day, she did not bring them to us, we had to go to breakfast outside, this crazy lost (Original) Es una vergüenza de pensión además de que me parece q hay una de las habitaciones q no está declarada no le vimos el pelo ni un día los horarios que da para el almuerzo se los pasa por el forro porque luego abre el bar a la hora que le da la gana y los toques para el segundo día ni nos los trajo nos tuvimos que ir a desayunar fuera,esta loca perdida
    2 people found this review helpful 👍

  • 1/5 jose m. 5 years ago on Google
    (Translated by Google) My experience was totally unpleasant. I stayed alone. They did not let anyone come up with me to help me with my luggage. The next morning they opened the locked door to see if I really was alone. With the excuse of cleaning the room. At 9 am! (Original) Mi experiencia fue totalmente desagradable. Me alojé solo. No dejaron que subiera nadie conmigo para ayudarme con el equipaje. A la mañana siguiente me abrieron la puerta que estaba cerrada con llave para ver si realmente estaba sólo.Con la excusa de limpiar la habitación. A las 9 de la mañana!
    2 people found this review helpful 👍

  • 2/5 emil 4 years ago on Google
    (Translated by Google) Room without a real window (to the stairwell) resembled a broom closet. Hosts were friendly, but later at the meeting point than agreed. Central location right in the old town and 2 minutes to the sea. Sleeping is difficult here, however: hard mattresses where you can feel the springs, loud doors and the stairwell. All in all not to be recommended. To offer a "broom closet" for this price is an imposition. (Original) Zimmer ohne wirkliches Fenster(zum Treppenhaus) ähnelte einer Besenkammer. Gastgeber waren freundlich, jedoch später am Treffpunkt als vereinbart. Zentrale Lage direkt in der Altstadt und 2 Minuten zum Meer. Schlafen ist hier jedoch schwierig: Harte Matratze bei der man die Federn spürt, laute Türen sowie Treppenhaus. Alles in allem nicht zu empfehlen. Eine „Besenkammer“ für diesen Preis anzubieten ist eine Zumutung.
    1 person found this review helpful 👍

  • 2/5 Marcel Van der Horst P. 4 years ago on Google
    I know this place is cheap so expectations wasn't high, but what killed it for me was the room I had and the proximity to the building's stairs and front door, so the noise drove me insane. The room and towels smelt like cigarette smoke for some reason. Also the music from the venue next door will go until late. Host was great and spoke English, the bathrooms were clean. Great location, close to the heart of Old town. No lounge space in the building.
    1 person found this review helpful 👍

  • 2/5 Ian I. 6 years ago on Google
    Very noisy in the old Town.
    1 person found this review helpful 👍

  • 3/5 Valerii Y. 6 years ago on Google
    (Translated by Google) Very noisy and not very clean. But for that kind of money is fine (Original) Очень шумно и не очень чисто. Но за такие деньги нормально
    1 person found this review helpful 👍

  • 3/5 picatchu p. 5 years ago on Google
    (Translated by Google) Noisy but very well located (Original) Bruyant mais très bien situé
    1 person found this review helpful 👍

  • 1/5 Desbordes M. 5 years ago on Google
    (Translated by Google) We did not rent a room but a broom closet, no furniture and barely enough room to walk around the bed. The owner is obnoxious and rude, she probably has big bipolar disorder. We warned 3 months in advance that we would arrive from 10am, because of traffic jams and walking distance from the parking indicated by the hotel (public parking fee 20mn walk) we arrived at the door at 11:30. No answer to the bell, door closed. Fortunately I speak Spanish so I called the phone number. To find an odious person who insults me for my delay and does not want to find a solution before 16h! Do not help us at least get the luggage back. Other customers end up opening the door to put our luggage inside. At 16h we return, the owner is inside and starts to insult me, in front of witness. When I get in the room she puts a hand on my buttocks. Ineligible to pay as much to be treated in this way !!!!! (Original) Nous n avons pas loué une chambre mais un placard à balai, aucun meuble et à peine la place de faire le tour du lit. La propriétaire est odieuse et malpolis, elle présente vraisemblablement de gros troubles bipolaires. Nous avions prévenus 3 mois a l avance que nous arriverions à partir de 10h, à a cause des bouchons et de la distance à pied du parking indiqué par l hôtel ( parking public payant à 20mn de marche) nous sommes arrivés devant la porte à 11h30. Aucune réponse à la sonnette, porte close .heureusement je parle espagnol j ai donc appelé le numéro de téléphone. Pour tomber sur une personne odieuse qui m insulte pour mon retard et ne souhaite pas me trouver de solution avant 16h! Ne nous aide pas à au moins récupérer les bagages. D autres clients finissent par nous ouvrir la porte pour y déposer nos bagages à l intérieur. A 16h nous revenons, la propriétaire est à l intérieur et recommence à m insulter, devant témoin. Quand je rentre dans la chambre elle me met une main au fesse. Inadmissible de payer aussi cher pour être traité de la sorte !!!!!
    1 person found this review helpful 👍

  • 2/5 Charlie D. 5 years ago on Google
    not the best hotel ever, we had to wait 45min to be let in and parking nearby is a nightmare.
    1 person found this review helpful 👍

  • 3/5 Gambasus 5 years ago on Google
    (Translated by Google) You can not take bicycles! I took it without knowing it and after begging the owner to let me stay, since I had no alternatives left, I let myself in, not without a considerable initial and understandable mosqueo, but in the end I was left with nothing and everything was kindly resolved, and I also had a very big room for me alone. (Original) No se pueden llevar bicicletas! Yo la llevé sin saberlo y tras rogarle a la dueña que me dejara quedarme, ya qe no me quedaban alternativas, me dejo entrar, no sin un mosqueo inicial considerable y comprensible, pero qe al final quedo en nada y todo se resolvió amablemente, y ademas me tocó una habitación muy grande para mi solo.
    1 person found this review helpful 👍

  • 1/5 Miren L. 4 years ago on Google
    (Translated by Google) My first stay without incident (she herself and I share it with other guests infin, no comment) This time a horror I talked to her about 4 months ago and I said today that nothing and it blocks me. It's a reservation for November 11 !!!!! And he goes and tells me that the one I have to confirm the reservation is ME. Send ovaries the subject ... I do not recommend but not for its location, but for it. What a character. (Original) Mi primera estancia sin incidentes ( ella en sí y lo comparto con otros huéspedes enfin, sin comentarios) Esta vez un horror hable con ella hace como 4 meses y he dice hoy que nada y me bloquea. Es una reserva para el 11 de noviembre!!!!! Y va y me dice que la que te tengo que confirmar la reserva soy YO. Manda ovarios el tema.... No recomiendo pero no por su ubicación, sino por ella. Vaya personaje .
    1 person found this review helpful 👍

  • 5/5 SamiSan 4 years ago on Google
    (Translated by Google) Maximum friendliness, and unbeatable price (Original) Máxima amabilidad, y precio inmejorable
    1 person found this review helpful 👍

  • 1/5 Albergue n. 4 years ago on Google
    (Translated by Google) I charge twice and he cheated me when booking by booking with a card and at the accommodation upon arrival in cash I have contacted her several times and she gives me long and tells me that she returns the charge but never does (Original) Me cobro dos veces y me estafó al hacer la reserva por Booking con tarjeta y en el alojamiento al llegar en efectivo he contactado con ella varias veces y me da largas y me dice que me devuelve el cargo pero nunca lo hace
    1 person found this review helpful 👍

  • 1/5 Jocelyn C. 5 years ago on Google
    (Translated by Google) /!\ Run away /!\ After reserving a room for two nights in December 2017, I wrote them an email asking if it was possible to pay everything now for a reservation of August 10, 2018. To which I never received a response. In short, on August 8, 2018 I received an email asking me around what time I expected to arrive. I tell them that I will come between 7 p.m. and 8 p.m. (end of admissions indicated on the pension bill). On August 10, I arrive at 6:50 p.m. at the front door of the building. I ring but no one, so I repeat my rings for about 25 minutes, and there luckily there are people opening the door to enter so I take the opportunity to come in and go up to the door of the Pension. Once upstairs around 7.15 p.m. I ring the bell but no one opens. The fact that I didn't hear a sound or see a light didn't inspire confidence, but hey I kept ringing often for 30-35 minutes, letting more than 20 seconds per stroke. Having had enough of waiting and ringing, I decide to go home. Then, around 8:50 p.m. I received a call from Booking.com, informing me that the person from the Pension had called them to let them know that she was waiting for me, I explained to the Booking.com employee who told me that she was going to see the person from the Pension and that she would call me back in 5 minutes. She calls me back and asks me if I can prove with photos or other that I was in front of the hotel between 7 p.m. and 8 p.m., I tell her that unfortunately I could prove that I was in the city but not in front of the Pension so she told me that they will be able to reimburse me one night and not two for lack of evidence. To conclude, only book this Pension if you want to spend a night under the stars. -------------------------------------------------- -------------------------------------------------- ---------------- /! \ Run Away /! \ Having reserved in December, 2017 a room for two nights, I write them an asking e-mail if it was possible to pay everything now for a reservation of August 10th, 2018. In what I have never received from answer. In brief, on August 8th, 2018 I receive an e-mail asking me at what time I planned to arrive. I answer them that I shall come between 7 pm and 8 pm (at the end from the admissions indicated on the invoice of the Pension). On August 10th, I arrive at 6:50 pm in front of the front door of the building. I ring but nobody, thus I repeat my bells for approximately 25 minutes, and there luckily there are people who opens the door to enter thus I take advantage of it to return and rise up to the door of the Pension. Once at the top at about 7:15 pm I ring but nobody opens. The fact that I did not hear noise nor saw of light did not inspire me confidence, but well I continued to ring often for 30-35 minutes by leaving rested more than 20 seconds by blow. By being fed up to wait and to ring, I decide to leave at my home. Then, at about approximately 8:50 pm I receive a call of Booking.com, informing me that the person of the Pension had called them to indicate them that she waited for me, I explain to the employee of Booking.com who tells me that she went to see with the person of the Pension and that she would remind to me in 5 minutes. She reminds to me and asks me if I can prove with photos or other than I was in front of the hotel between 7 pm and 20 hours, thus I tell him that unfortunately I could prove that I was in the city but not in front of the Pension she tells me that they be going to be able to pay off me one night and not 2 for lack of proofs. To conclude, do not book in this Pension only if you want to spend one night under the stars. (Translated by Reverso) (Original) /!\ Fuyez /!\ Après avoir réservé en décembre 2017 une chambre pour deux nuits, je leur écris un courriel demandant s’il était possible de tout payer maintenant pour une réservation du 10 août 2018. A quoi je n’ai jamais reçu de réponse. Bref, le 8 août 2018 je reçois un courriel me demandant vers quelle heure je comptais arriver. Je leur réponds que je viendrai entre 19h et 20h (fin des admissions indiquées sur la facture de la Pension). Le 10 août, j’arrive à 18h50 devant la porte d’entrée de l’immeuble. Je sonne mais personne, donc je réitère mes sonneries durant environ 25 minutes, et là par chance il y a des personnes qui ouvre la porte pour entrer donc j’en profite pour rentrer et monter jusqu’à la porte de la Pension. Une fois en haut vers 19h15 je sonne mais personne n’ouvre. Le fait que je n’entendais pas de bruit ni voyais de lumière ne m’inspirai pas confiance, mais bon j’ai continué de sonner souvent durant 30-35 minutes en laissant appuyé plus de 20 secondes par coup. En ayant marre d’attendre et de sonner, je décide de repartir chez moi. Puis, vers environ 20h50 je reçois un appel de Booking.com, m’informant que la personne de la Pension les avait appelés pour leur signaler qu’elle m’attendait, j’explique à l’employé de Booking.com qui me dit qu’elle allait voir avec la personne de la Pension et qu’elle me rappellerait dans 5 minutes. Elle me rappelle et me demande si je peux prouver avec des photos ou autre que j’étais devant l’hôtel entre 19h et 20h, je lui dis que malheureusement je pouvais prouver que j’étais dans la ville mais pas devant la Pension donc elle me dit qu’ils vont pouvoir me rembourser une nuit et non 2 faute de preuves. Pour conclure, ne réserver dans cette Pension uniquement si vous voulez passer une nuit à la belle étoile. -------------------------------------------------------------------------------------------------------------------- /! \ Run Away /! \ Having reserved in December, 2017 a room for two nights, I write them an asking e-mail if it was possible to pay everything now for a reservation of August 10th, 2018. In what I have never received from answer. In brief, on August 8th, 2018 I receive an e-mail asking me at what time I planned to arrive. I answer them that I shall come between 7 pm and 8 pm (at the end from the admissions indicated on the invoice of the Pension). On August 10th, I arrive at 6:50 pm in front of the front door of the building. I ring but nobody, thus I repeat my bells for approximately 25 minutes, and there luckily there are people who opens the door to enter thus I take advantage of it to return and rise up to the door of the Pension. Once at the top at about 7:15 pm I ring but nobody opens. The fact that I did not hear noise nor saw of light did not inspire me confidence, but well I continued to ring often for 30-35 minutes by leaving rested more than 20 seconds by blow. By being fed up to wait and to ring, I decide to leave at my home. Then, at about approximately 8:50 pm I receive a call of Booking.com, informing me that the person of the Pension had called them to indicate them that she waited for me, I explain to the employee of Booking.com who tells me that she went to see with the person of the Pension and that she would remind to me in 5 minutes. She reminds to me and asks me if I can prove with photos or other than I was in front of the hotel between 7 pm and 20 hours, thus I tell him that unfortunately I could prove that I was in the city but not in front of the Pension she tells me that they be going to be able to pay off me one night and not 2 for lack of proofs. To conclude, do not book in this Pension only if you want to spend one night under the stars. (Translated by Reverso)
    1 person found this review helpful 👍

  • 2/5 Michaela L. 6 years ago on Google
    (Translated by Google) Positive: Close to everything in the old town. Close to the beach. Friendly staff. Negative: Responsive rooms. Just below the guest house is a loud bar that closes at 03, this disturbs the night's sleep. From the same bar, the guest house's breakfast, which contains only a drink and a toasted slice of bread / croissant, is served. The lady in charge of the guest house does not know any English. (Original) Positivt: Nära till allt i gamla stan. Nära till stranden. Trevlig personal. Negativt: Lyhörda rum. Precis nedanför pensionatet ligger en högljudd bar som stänger kl:03, detta stör nattsömnen. Från samma bar serveras pensionatets frukost som innehåller endast en dryck och en rostad brödskiva/croissant. Damen som styr på pensionatet kan ingen engelska.

  • 3/5 Noor B. 1 year ago on Google
    Situated in the old town but in a square with 3 restaurants/bars so the noise from guests was too loud & didn't end before 2-3 in the morning. Anne & her son are very kind & helpful. Access to a small kitchenette (without window) with free tee, coffee, cookies, beer, wine was a nice surprise. Walking distance to many "Must see" attractions. If you plan to work then this is not a good option as no desk or chairs for that besides the Internet was little slow than expected nowadays.

  • 5/5 Will I. 1 year ago on Google
    Super affordable room in San Sebastian, super comfy, the shared space (kitchen and bathroom) were always clean. The situation is perfect ! To be honest, I'm surprise and don't understand the bad comments for this hôtel.... I highly recommend this place without hesitation.

  • 4/5 Anónimo 4 years ago on Google
    (Translated by Google) Very good location The spacious room to be a pension. The bathroom very clean with everything you need. The owner invited us to a breakfast for three people. No problem with the shared bathroom. (Original) Ubicación muy buena. La habitación amplia para ser una pension. El baño muy limpio con todo lo necesario. La dueña nos invitó a un desayuno para tres personas. Ningún problema con el baño compartido.

  • 3/5 Claudia T. 4 years ago on Google
    (Translated by Google) In the center, good to move around, but very deck to rest. The very attentive landlady. (Original) No centro, bom para se deslocarem, mas muito baralho, para descansar. A senhoria muito atenciosa.

  • 1/5 Szymon K. 2 years ago on Google
    There was a bad smell inside, it was not cleaned. Better to pay extra and sleep elsewhere. I am taking this place away for you.

  • 5/5 Beatrice M. 5 years ago on Google
    (Translated by Google) In the heart of the old town. Spacious and pleasant room. The owner is available and very friendly. Laundry and breakfast are free. A little noisy at night but, provide earplugs. I recommend this pension. (Original) En plein cœur de la vieille ville. Chambre spacieuse et agréable. La propriétaire est disponible et très sympathique. Laverie et petit-déjeuner sont gratuits. Un peu bruyant le soir mais,prévoir des bouchons d'oreilles. Je recommande cette pension.

  • 4/5 stellina L. 2 years ago on Google
    Anna was a very Kind host she helped us navigate through the city and was very fun to talk to :) The apartment was very clean and she kindly let us store our luggage on the day we leaved! thank you Anna

  • 1/5 Matthias K. 2 years ago on Google
    At first the hosts were really nice to us, almost too nice. They offered us a lot of services and that's why we chose this pension for our stay. It turned out that these "nice" hosts are actually pretty unfriendly and definitely not as nice as they pretend to be. - They told us that we are not allowed to shower after 11pm, because it's too loud. - They promised us a room for our bikes (and that was why we chose this hotel) but after a few days they said we have to put our bikes somewhere else - of course after we paid for the stay. - They promised us that they will provide some snacks and coffee for us but they stopped doing this (you guessed it: after we have already paid). - They also never told us that there will be a price change when spring starts and suddenly we needed to pay more than what was agreed before our stay. - Sometimes things suddenly disappeared from our room/the bathroom and only came back when we explicitly asked for them. - In the mornings they arrived around 7am - 8am and started talking really loud in front of our room. It was not only that we sometimes wanted to sleep after staying out with some friends, it was also the fact that they kept telling guests that other guests are strange and what stupid things they do (they also told us some stories). At least in Austria this is not a nice thing to do. I also want to mention some positive things: + they had a great laundry service + the room was clean + bathroom was nice and big + good location We should have read the reviews on Google before and can definitely NOT RECOMMEND it. It does not need to be the prettiest room for the money but at least honest people would be a thing that we expect from a pension.

  • 5/5 Paul G. 2 years ago on Google
    We had a great stay here (3 nights). The owner (Anne) is the best - you won't find a kinder or more attentive person in all of San Sebastian - anyone who says otherwise has something wrong with them. The location provides excellent access to the old town, the beach, and surrounding areas. It's true that it was noisy (because of people in the street) but we slept well with earplugs. Everything was extremely clean and as described. Communication with Anne was easy and effective. We'll definitely stay here again when we return to San Sebastian.

  • 4/5 Fabrice A. 4 years ago on Google
    (Translated by Google) Kind boss, with very good rates for this kind of pension. (Original) Patronne gentille,avec des tarifs très bon pour ce genre de pension.

  • 4/5 Aleix Bernadó G. 7 years ago on Google
    (Translated by Google) It's very good (Original) Esta muy bien

  • 5/5 Marcos T. 3 years ago on Google
    (Translated by Google) I lost count of the number of nights I stayed at Anne's Pension. I don't know what I like more, if the hospitality of the owner who received me even after hours outside the working day, or the quality and cleanliness of the facilities. The bathroom, despite being shared, looks like a single bathroom. The comfortable and convenient rooms. The location literally can't be beat. From Argentina, I hope to return soon. (Original) Perdí la cuenta de la cantidad de noches que me alojé en la Pensión de Anne. No sé qué me gusta más, si la hospitalidad de la dueña que me recibió aun en horarios fuera de la jornada laboral, o la calidad y limpieza de las instalaciones. El baño, a pesar de ser compartido, parece un baño individual. Los cuarto cómodos y convenientes. La ubicación, literalmente, inmejorable. Desde Argentina, espero volver pronto.

  • 3/5 Nathan 6 years ago on Google
    Everything was good, Anne is very energetic and welcoming.

  • 4/5 Santiago T. 6 years ago on Google
    Anne is very friendly and take good care of her Guests. The location is perfect, just in the center of the Casco Antiguo.

  • 5/5 Maria Jose Santiago L. 5 years ago on Google
    (Translated by Google) An immense pleasure, in every way (Original) Un placer inmenso, en todos los sentidos

  • 4/5 Henry N. 5 years ago on Google
    (Translated by Google) I will try to disprove some things and confirm others. I was left alone in the room, the daughter treated me very well. It is true that the heating turn off and only turn it on a few times, I think it should not be like that, also a lady told him that and the response of the owner was: if in Colombia it is so hot and saying things of the nationality quite out of place but for my part it was NOT cold. Apparently the people in charge are not inside but you have to call and it took more than half an hour to come so I take a half point. The first day, at least in the bathroom, I noticed that they had not swept then and the second one did clean, so I took another half point. The location is perfect and the deal is good (at least for me). I kept a reservation that I had canceled in April of the previous year, it is appreciated. (Original) Intentaré desmentir algunas cosas y confirmar otras. Yo me quedé solo en la habitación, la hija me trató muy bien. Es cierto que la calefacción la apagan y solo la encienden unas pocas veces, yo creo que no debería ser así, además una señora le comentó eso y la respuesta de la dueña fue: que si en Colombia es así que hace calor y diciendo cosas de la nacionalidad bastante fuera de lugar pero por mi parte NO hacía frío. Al parecer los responsables no están dentro sino que tienes que llamar y tardaron más de media hora en venir por eso le quito medio punto. El primer día, al menos en el baño, noté que no habían barrido luego ya el segundo sí limpiaron por eso le quito otro medio punto. La ubicación es perfecta y el trato es bueno (al menos para mí). Me mantuvo una reserva que había cancelado en abril del año anterior, se agradece.

  • 4/5 Carolina M. 5 years ago on Google
    (Translated by Google) Everything is very clean, well equipped, excellent location in the center, both the owner and the cleaner very nice and willing to help in what is needed. Maybe the guests put a little high the TV and you hear everything, nothing that does not solve some plugs😂 very happy and very good value for money taking into account the prices of the area (Original) Está todo muy limpio, bien equipado, ubicación excelente en pleno centro, tanto la dueña como la limpiadora muy agradables y dispuestos a ayudar en lo q se necesite. Quizás los huéspedes ponen un poco alta la tele y se oye todo,nada q no solucionen unos tapones😂 muy contenta y muy buena relación calidad precio teniendo en cuenta los precios de la zona

  • 3/5 incomparator v. 5 years ago on Google
    (Translated by Google) Located in the center, close to the attractions of a principali.Necessiterebbe cleaning and better care because it communicates with the property, almost only by telephone. (Original) Situata in pieno centro,vicino alle attrazioni principali.Necessiterebbe di una pulizia e una assistenza migliore perché si comunica con la proprietà,quasi solo telefonicamente.

  • 3/5 Carlos Blanco Del P. 5 years ago on Google
    (Translated by Google) The best, undoubtedly, the location and the treatment of the owner (Original) Lo mejor sin duda la ubicación y el trato de la dueña

  • 5/5 ikertz 2. 3 years ago on Google
    (Translated by Google) check in comfortable stay very clean new simple ..... (Original) check in estancia comoda muy limpio nuevo sencillo.....

  • 4/5 Maria M. 5 years ago on Google
    (Translated by Google) Nice pension! We will be back (Original) Pension agradable! Volveremos


Call +34 943 42 14 38 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Kid-friendly
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Fitness center

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