4/5 Lounge s. 1 year ago on Google
I
give
a
good
rating
only
becouse
of
respect
for
the
hotel
owners.
Еhey
really
provide
good
conditions
for
a
comfortable
stay
of
all
guests.
Hotel
is
clean,
beautiful
and
quiet.
But
The
administrator
(a
man
with
glasses)
does
not
know
the
general
rules
and
information
of
the
hotel
business.
He
asked
the
guests
plus
of
50
lei
for
a
"too
dirty
towel"
(at
his
opinion)
and
says
that
you
should
not
touch
your
face
with
a
towel,
as
it
may
leave
traces
of
make-up
on
it.
"Go
buy
yourself
some
napkins!"
Also
you
can't
use
oil
or
body
lotion
either,
because
the
towel
can
be
"destroyed".
What???
Seriously?!
We
have
not
heard
this
in
any
hotel
in
the
world!
We
asked
for
the
dry
cleaners
or
hosts
contacts
to
ask
about
this,
but
were
denied.
When
you
ask
for
payment
receipts
and
clarifications
about
your
stay,
he
starts
to
get
angry
and
remind
you
that
our
room
have
discount.
He
is
so
far
from
hotel
management
that
he
doesn't
even
know
that
ALL
hotels
give
offer
a
special
price
for
long-term
stays,
booking
several
rooms,
or
when
outside
the
window
every
day
there
is
a
loud
renovation
from
morning
to
evening
(as
in
our
case).
But
definitely
not
because
the
administrator
is
so
kind.
When
you
are
"a
little
surprised"
by
the
absurdity
you
heard,
he
says
that
you
"do
not
understand"
or
are
"not
educated
enough"
and,
in
finally,
this
is
place
not
for
someone
like
me
-
in
a
hotel
with
a
very
high
rating
on
booking
and
shows
a
picture
"Booking"
site.
I
asking
to
communicate
as
a
guest-administrator
and
not
to
turn
to
personal
insults.
He
says
something
in
Romanian
and
bangs
his
fist
on
the
receptionist's
desk,
even
when
my
child
is
near
me.
I
asked
to
stop
this
aggression,
otherwise
I
will
call
the
Police.
When
asked
to
call
the
director
or
owners
of
the
hotel
to
report
unacceptable
things,
he
says
that
he
himself
is
the
owner
of
the
hotel.
There
are
no
contacts
at
the
reception
where
you
could
write
complaints,
suggestions
or
just
say
thank
you.
2
days
ago,
I
could
not
recommend
this
hotel
to
our
friends
who
were
looking
for
a
place
for
1
month.
The
other
female
administrator
and
security
were
always
friendly
and
helpful.
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