EVERY single time I order, something is wrong. today i sat on the phone and ordered and it took about 5 minutes for me to get through and order which is fine but it’s the fact that when the girl who worked in the store told me it would be about 15 minutes, and i arrived on time to pick up my order, she told me that there was no order under my name and that there were only 2 people working since 8:30 (one male, one female), so if that’s the case, SHE HAD TO BE THE ONE I SPOKE TO ON THE PHONE!!!! IF YOU FORGOT TO MAKE MY ORDER YOU COULD HAVE JUST SAID THAT rather than lying to my face and telling me i didn’t just speak to you on the phone less than 20 minutes ago!!! ridiculous.

I regularly order here. This being one of the few pizza places in shelburne I never had an issue with my orders until recently. Not only is their app completely flawed by doing things like notifying me that my order is complete and then arriving and seeing that it hasn’t even been made but my order is also being made wrong on numerous occasions! Random toppings (today’s case were onions which I definitely didn’t order because my brothers don’t eat onions) that I clearly did not order show up on my pizzas & today I was graced by a surprising strand of hair when my brother was taking a bite out of his pizza. Absolutely ridiculous. Even tried phoning the store and it sends me directly to “User Busy”.

My son loves, loves Domino's. Pepperoni with extra cheese hand toast...you can't go wrong! I, too, love deep dish kind. Appetizer, chicken breast bites, garlic bread and more ....so good! If you like pizza and want to be adventurous, give it a try 😋

Delivery driver is always friendly! This used to be the best pizza in town within the last year it's gone down hill. The pizza is either cold, not cooked properly or our order is wrong. Customer Service at the store is horrible. If you're looking for decent pizza Johnny's pizza is fantastic 👌

This is what you get when you order from this Domino’s location. The pictures that you see attached are from 2 different orders but you can see the pasta is super dry and burnt, whereas they condition of the pizza was also terrible when it was delivered to my front door. Never had such a bad experience at any other location!!

This review is meant to help mainly vegetarian pizza lovers. I noticed that when making my veggie pizza, the pizza maker, who had previously been making a meat pizza, used the same hand without gloves for mine. Concerned, I inquired about the absence of gloves, especially after he had touched meat (possibly beef or pork). Instead of apologizing or offering to remake the pizza using gloves, he straightforwardly told me that he had canceled my order and suggested I talk to the company about it. Domino's company also confirmed that they don't use gloves for food handling. I was taken aback by his lack of concern. If you're particular about not having traces of beef or pork, or if hygiene is a top concern, please be cautious when ordering from here.

In Shelburne for the weekend and kids wanted pizza. Decided to stop by and pick up some for the kids. The location is very clean and well maintained, perhaps because it was fairly new built. The cashier was prompt and took our orders. Provided a time for the pizza to be ready but was ready a few minutes earlier than that. The pizzas were baked perfectly and topped sufficiently. Wish they had non-dairy crust and cheese available

If a no star option was available I would have chosen it. Ordered a chicken carbonara pasta and it had to be thrown away, sausage bits were under cooked the onions were raw and the mushrooms were just thrown on top raw... My expectations were low to begin with but I didn't think it was possible to screw up a frozen pasta with some added ingredients. Also had a very hard time understanding the cashier/host.

This location is great! Atmosphere is chill and the staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell they go above and beyond for every customer. Food is pretty good and for their prices it’s 100% worth it. Definitely recommend trying the stuffed cheesy bread

My order is often made incorrectly. I dislike this location for making pizza because theres always so much crust... Thats burnt... The toppings are not usually generous in portion & the pizza at times has been undercooked. This location also does not offer great deals on coupons and charge so much extra for "speciality" items like garlic or alfredo base...🙄 Idk what is it w this location but i rather drive the extra 15 mins to orangeville dominos to get my pizza tasting amazing and fresh and they have far better deals. Far worth it. Example is my orders for those very reason costs me $50- for 2 pizzas- whereas i go to Orangeville and pay exactly what the coupon code price is or the most $30 for multiple pizzas w many toppings. Huge difference. Driving the extra 15 mins saves me no word of a lie $30-$40🤐😬... Sorry... Not sorry🤷🏽‍♀️.

Staff was great, pan pizza was perfect this time. Thank you.

*UPDATE* Regardless of it closing at 11, they did not rush my order which i am VERY pleased about. I was there until 11:10pm waiting and getting a very perfect pizza and everything else i ordered. Will be returning because of these men.* I placed my order at the wrong location. The gentlemen here were so freaking nice about it even though it was the last 15 min before they closed. They made my $70 order, regardless of closing in 15 min. I will definitely be back. 👏👏👍

They made our order correct but the size of the jalapeño pepper boneless chicken were very small in size.

This dominoes is horrible!!! Not sure if it’s under new management but rude customer service, and found more than one foreign object in my pizza. Save your money and go for a frozen pizza

Love the pizza and the garlic bread. The staff is really polite and sweet. Its my go to place whenever i am nearby.

Terrible service. I could not place an order since individual taking order could not understand or speak English properly. Also they only wanted to make pizza nothing else. I did not buy from them I went to 241 pizza in orangeville instead. Way better service there. One start is one too many for dominos shelburne store. Sad sad.

I have ordered there very many times the managers and staff are super friendly and tonight the manager even put garlic sauce on instead of the pizza sauce because it would bother my stomachei would recommend this place

Easy to order online and it was ready 5 min early, food was great. They had a very good promotion going but this location its always offering great offers.

The freshest pizza I've ever had in my life. The crust was crispy on the outside and soft inside. We got the chicken taco pizza. Really fresh. It was incredibly delicious! The pizza was ready in 10 minutes. Great stop on our drive home. This will be our new stop on this route! My dog loves it too!

Used to be great. Service and pizza slipping!!

They took too long (30mins) to prepare a simple large pizza & a cheesy bread. However, the girl at the cashier told me it would take 10mins. The pizza also had a hair in it... so gross. Will never reccomend this pizza place to anyone. Do yourself a favor and go someplace else!