5/5 Selina C. 2 years ago on Google
Was
initially
put
off
by
the
location
of
the
area
but
decided
to
go
ahead
and
try
since
the
review
for
the
service
is
good
and
kids
friendly.
We
brought
the
suite
room
with
lounge
access.
Check
in
took
a
while
since
I
came
almost
3pm
which
is
the
official
check-in
time,
counter
explained
everything
well
and
reservation
team
took
note
its
a
birthday
celebration
as
well.
Room
was
off
a
good
size
with
2
toilets,
we
opt
for
the
one
with
added
sofa
bed
and
they
came
to
set
up
for
us
as
well.
2
TVs
too,
one
in
the
living
room
and
main
bedroom
of
a
king
size
bed,
they
were
so
huge!!
Bed
was
really
comfortable
but
pillows
were
too
soft
for
my
liking,
did
saw
a
"pillow
lab"
but
we
dint
call
to
ask
further
since
we
only
stayed
1
night.
I
must
emphasised
the
service
at
the
lounge
was
top-notch
especially
by
Mr.
Malek.
He
not
only
rem
my
family
names,
even
other
guests
who
came
by
as
well.
What
amazing
personalised
service!
We
were
well
taken
care
by
him.
He
took
pride
in
his
service
and
this
is
really
a
nice
touch
considered
a
SG
level
standard.
But
can
see
the
longue
seems
understaffed
since
we
can't
take
our
own
food
due
to
covid
restrictions
as
there
seems
to
be
only
1
or
2
staff
manning
it.
I
went
to
the
Escape
for
breakfast
and
there
seems
to
be
more
staffs
there?
Maybe
should
deployed
more
staffs
to
the
lounge
since
those
room
who
booked
club
access
definitely
would
head
there.
Swimming
pool
were
great,
they
also
have
2-
main
one
at
level
6
and
a
smaller
one
at
level
18
just
outside
the
lounge.
Food
were
okay,
filling
enough
as
well
since
they
were
just
light
refreshments.
When
I
check-out,
the
same
counter
girl
(sorry
I
forgot
the
name)
came
by
to
check
me
out
cheerfully
too
and
asked
how's
the
room
etc.
We
regret
not
booking
for
2
night
instead.
5/5
reco
this
hotel!