We had a fantastic time at the hotel. Location is good to go to the souk and centre of Sousse. It takes about 12 dinar each way by local taxi. There are couple of shops just outside hotel entrance selling same/similar stuffs found in the souks although overpriced! We stayed in one of the family rooms with a small a overlooking the front of the hotel. Romm was sort of OK. Bathroom didn't have a bath but shower and a toilet. The bathroom floor was always wet and was not drying. No separate shampoo or soaps but two refillable soap dispensers. Room ventilation ation was inadequate. The hotel was very busy and local guests were chatting and playing games loudly in the foyer until late, keeping us awake. Staffs were very helpful and nice. Whatever and whenever anything was needed they were there. There were several options of massage, facials, Sauna, Hammam, exercise etc. There was an indoor swimming pool (locals do take pictures while in the pool without asking where other people specially children are present!) There were several outdoor pools which were not heated (water was freezing cold!). The beach is 5 minutes walk and hotel provides beach towel with nominal refundable fee. Drinks are available at the beach. Everything was clean and tidy everywhere. Foods were amazing! Different varieties of dishes were there each time. Hot, cold, alcoholic and non alcoholic beverages were available until very late. Concierge was always manned and there is money exchange facility. Different excursions are also available and front desk can always help to choose and book.

Oh well…..i had very limited expectations tbh, especially when we arrived and the hotel looked so dated….but the morning came, and my opinion changed so so much. Everyone working fhefe were amazing, receptions guys - super helpful, polite, kind and doing everything to make your stay special (apart from the guys wearing a mask he was a bit difficult) Animation team - oh…..ex aka Ronaldo.-absolute legend - amazing with 6 and 60 year olds, a person you will never forget, Marco equally amazing, thank you guys - you made this holiday unforgettable for the kids. The guys that work in the restaurant - so grateful for your kindness - the afford you put into the new years celebrations was incredible. Overall really pleasant hotel. one part of it was a bit dated, bjt the one nearer the beach was great. Fantastic beach, with yoga and all sorts of games going on Clean hotel, food was no bad neither for all inclusive

This hotel is amazing. It is our second time here and we love it. Everyone in this hotel is so kind. The staff are really nice and helpful. The waiters and bar staff are really kind and are always smiling. The restaurant staff are amazing too. They are really helpful and do everything you could need. The cleaners are great too, they are so sweet. The animation team are incredible, they're all so lovely and have made our holiday so worth it. We got to know them really well, especially Marco, Doudy and Blacky. We knew them last time we came too so we knew them pretty well when we came back. Marco has been great with us and helped us with what we need. Doudy and Blacky have been amazing too, doing activities in the day for the guests, and helping out with the shows in the evenings, they have been incredible. We bonded with them really well. They have been amazing on our holiday and made it really fun. We also bonded really well with Samia, one of the guest relation officers. She helped us a lot whilst we were there and she was really kind. I would highly recommend this hotel because they are absolutely amazing.

We thoroughly enjoyed our stay at this establishment; the pricing is quite reasonable given its prime location. The staff exhibited exceptional friendliness and helpfulness throughout our visit. The check-in process was efficiently handled. The overall cleanliness of the facility, including the rooms, was noteworthy. While our room was of a satisfactory size, I would have appreciated more options, although this was not a significant concern. I would wholeheartedly recommend this accommodation to anyone seeking lodgings in Sousse.

Overall great place, Good Location. Easy access to Beach. Limited food choice sometimes. Staff helpful. Don’t forget to Tip. Even 1 Dinar sometimes in good. Friendly staff. Majority main reception staff excellent. Money exchange. Safety deposit TND2/Day - Indoor Pool and Gym are good. Had to use the Barber but be careful!!!!!

From the moment you enter this hotel you are welcomed so much it feels like family. From reception to porters, bar staff to restaurant staff everyone is so friendly and helpful even security staff are brilliant. I was there 11th March to 26th and we couldn't have been more looked after nothing is too much trouble for all the staff. Thankyou for a wonderful holiday and will definitely be returning.

We stayed in the hotel for a week during the new year 2023. The place is a bit dated but the rest of the stay was very pleasant. The staff is very polite and attentive, nice beach, good food. Certainly recommended

We had a horrible experience at this hotel from the day we landed untill we left upon arrival at the hotel they had only two lifts only one lift was working and the other was broken down the next day the working lift also broke down we was on the 4th floor struggled with two babies and prams the staff did not evan offer to help for 6 days of our stay we had no lift access we booked a garden view suite the garden view is a room facing another roof with all pipes!! not any garden. The hotel is dated and our room was not proper clean when we arrived the animation staff were friendly the rest of the staff are so grumpy. The canteen staff don't welcome you and treat each guest differently we asked for hot water for our baby which we normally got a few times this waiter came up to my partners face and shouted we don't do hot water very intimidatingly we complained to the manager of the canteen area he did not even apologise on his behalf even though he witnessed it all we did not feel welcomed at all at this hotel this was the worst holiday and i would never return waste of money!

Marhaba Royal Salem is a very good choice. There is great attention to cleanliness in this hotel, and the staff strives to do everything as best as possible. The food is very good and diverse; everyone will find something for themselves. The greenery around the hotel is fantastic and makes an impression. Very nice pools, and there are three of them, but the beach is a place with a big WOW factor. There's an interesting beach bar where you can have a drink and a snack. The location is close to souvenir shops, and there's the possibility of quick transportation to the center of Sousse by taxi or tourist road train. However, there are also some drawbacks: in my opinion, the amphitheater for entertainment is poorly located. Often, when we returned from dinner, there was no space left to see something. It's a pity that there's no water in the room fridge, at least. Generally, the hotel is commendable.

Way out to centre of sousse, need a taxi which u barter and pay no more than 7/8 dirums, some will rip u off and can ask anythg upto 13 to 20 dirrums. Always offer no more than 8. Not so english speaking. No excurtions like turkey, so one is bound to hotel entertainment and theres plenty of that too. The dinning room needs cutlery next to plstes, one has to ask for glasses, cutlery then small dessert spoons. The morning cleaners are very rude as they are next to your room early in morning and can be heard arguing very loud in their language. Really annoying, I had to com out of shower and tell them to shut up.

I had a very bad experience in this called “Hotel” i had to wait with my family in the lobby for a good time to have the permission to enter to a second restaurant in the same Hotel .. since i’ve been told on the first day i checked in that i have the freedom to use both restaurants.. anyway I managed to enter that very normal restaurant where they ask for a blue paper to access 🤣🤣 and the manager over there “Abdulfattah” was very unprofessional when he was told to accept us .. he was acting very bad since he was the first person refused us to enter .. i tried to speak to the manager but i’ve been told that he left his office .. at the end i would never spend my money in that Hotel anymore.. very bad organisation.. very bad other detailed procedures i couldn’t mention in this review message.. so disappointed ☹️

The hotel is nice. Excellent area. Good rooms for two weeks vacation near the sea. The beach is mostly clean, but it can be clearner. Good service. The staff resolvs problems quickly. Laundry works great, maidens are beautiful. Tips are very welcomed, as always, and make all things easier. Nice events are like dinner with candles or cocktail party. I do want to go here next time. But there were several not so good points. I think it will be honest to write about all sides of our rest. Air conditioning isn't well regulated. There is no separated food for children. Nevertheless, we have no problem to find smth to feed our 1,5-year twins. Many locals come to the hotel for the weekend until the September 15th. They draw attention to themselves. But this is everywhere in Tunisia. After the September 15th, the school year begins, and there are not so many locals here. The hotel is not very good for baby carriage and wheelchairs. Path are rocky and there is only one ramp to the pools and the sea. This way it's very long. During my stay, my mother-in-law broke her leg and was, as a result, chained to her room.  The hotel did not have a working wheelchair available, and they themselves did not bother to fix the broken one, provide us with a new one or call the rental service. I had to do everything myself through a tour operator for my own money. The answer "disabled people usually have their own wheelchairs" does not characterize the hotel from the best side, especially for 4 *. Finally, everything is for the French. The rest of the guests should be patient. It's good that this happened on the last day of our stay, otherwise the review would have been no so well. A large group of French people rented one of the hotel blocks near the largest pool with aquapark and the only one in the hotel with sea water. The hotel declared the area private for ten days, fenced it off with a keeper tape, including blocking several paths for a wheelchair and a baby carriage. Since Sunday the rest of the guests have been politely asked to leave. No official announcements, no apologies to the rest of the guests, no compensation. We chose the hotel for the children and the opportunity to splash in a salty paddling pool on days with a choppy sea, and not in bleach. Alas, I can't understand why the rest of the guests should be patient to inconvenience and lose the opportunity to use the services they paid for, due to the fact that the hotel decided to make money in the pandemic and curry favor with the French. Because they paid more? Then compensate the rest of the guests for what they lose because of the desire of hotel managers to make money. This, too, did not characterize the hotel from the best side. Moreover, due to the arrival of the French, there were almost no waiters at dinner in the evening. Apparently, everyone went to work there. I recommend the hotel to respect all guests, regardless of nationality, the completeness of the wallet and the ability to earn money from them. And also have medical equipment in working order, and not just for show. Otherwise it was a wonderful stay.

Best holiday ever, staff amazing, entertainment staff amazing, food and drink really good, weather very hot. Highly recommended.

We just felt so comfortable there, the hotel had everything needed on a holiday, the staff (reception, restaurant, bar, cleaners Etc) were all amazing, nothing was too much trouble for them, they treated us so good. We will definitely be coming here again. 😊

Welcoming hotel, rooms clean but a little worn. Staff are on hand to cater for your needs. The animation team put on entertainment for you as well as other entertainment of tunisian culture. Gardens maintained, good choice of food. Bar and waiting staff really accommodating. To the ladies solo travelling expect staff to try obtain your phone number very quickly!!!! just say NO!

I wanted to provide feedback on my recent stay at this hotel. While some aspects of my experience were positive, there were instances that left me with mixed feelings. On the positive side, I would like to commend certain staff members for their exceptional care and service. They were attentive, accommodating, and contributed significantly to a pleasant stay. Their professionalism and warmth did not go unnoticed. However, it's essential to bring to your attention that I also encountered instances of discriminatory behavior from some staff members. This was unexpected and disappointing, as it significantly impacted the overall quality of my stay. I believe it's crucial for all guests to be treated with respect and fairness, regardless of their background.

hotel was amazing and clean. Food was great. Staff were very welcoming and nice but the Animation team were the best! Bravo sousouuuuu So friendly and made the whole experience amazing! I will definitely be going again!

Lovely comfy beds food excellent fantastic holiday staff ace no downside highly recommend even let me sing a few songs on karaoke. Nice beach animation team good plenty of choice in buffet trip on pirate ship good value only 15 quid boat trip food and swim

A good value for money three star hotel - but, probably in need of some refreshment in terms of decor and food options. It's on the beach which is great if that's what you're looking for. If you want to venture out the Medina and Market area is about a 1.5 miles away/ 30 mins walk or 5 mins cab (I used BOLT going and walked back to avoid getting ripped off - sorry but it's bound to happen) I didn't use much of the facilities but I know there's a few pools, a gym and some pool tables. The staff are friendly enough. Rooms are a bit dated and as I mentioned, food options the same every day and somewhat limited. But, for £28 (in December) it's good value for money

POSITIVES - We paid £305 pp All inclusive as we used a £100 off EasyJet voucher code, so we were lucky! (Stayed 3-10 March) Enfidha Airport was clean and well organised (WiFi very bad). ⭐HOTEL - Lovely entrance and spectacular foyer/ main bar. On arrival we were greeted, check in staff were amazing and made us immediately feel welcomed. Luggage was taken to our room by Lamjed and he explained how everything works i.e Air Con etc . Yes there are areas what are a little rough around the edges but it's clean and the service is better than weve had in 5 starr hotels around the world! ⭐ROOM 428 - sea view Large comfortable bed, sheets and pillows. Lots of wardrobe storage. Cleaned everyday. Peaceful night's sleep The hotel room doors didn't have 'soft close' so if you rested In your room afternoons you constantly hear the doors slamming shut. AC in summer ⭐ALL INCLUSIVE FOOD & DRINKS - The chefs here certainly know how to cook tasty food! All meats marinated and seasoned perfectly. All PIPING HOT! Adel our waiter was the best. He remembered what drinks we like and had them waiting on our table for us every day. Every day something new to try and beautiful salad/fruit mini tasty desserts. Breakfast juice isn't fresh pressed but I didn't mind for the price we paid for the holiday. Coffee was ok. Ezzine ❤️ ⭐ENTERTAINMENT - 5 star and you have the choice of 2 hotels with 2 different shows and every eve (March starting 9pm and 9:30 at sister hotel). Daytime activities such as Yoga, Zumba, Boules, darts etc ⭐POOLS- 1 small 1 large with slides 1 average sized in centre of resort. (All saltwater outdoor pools ICE COLD in march when we were there so we used the indoor pool when we wanted a swim). ⭐HOTEL BEACH- Beautiful clean sand, staff bring mattress pads for your beach bed and drinks waiter will bring your drinks. We've never had this unless we've stayed at a 5 star expensive resort. Definitely a special service that's appreciated ❤️ (Sea ice cold in March) ⭐RESORT SHOPS - The one under Royal Marhaba Salem (this hotel) is good and has PRICE TAGS 1 by Main pool /Marhaba Salem (sister hotel) - NO PRICE TAGS. I wasted 15 minutes trying to get a price for a necklace I liked and he wouldn't give me one. Just keep say depending on what you buy and how much-bring husband. Shame, as I probably would have bought if the pricing was clear! ⚠️NEGATIVES - Room 428 - Very poor room air con ⚠️1 plug socket in the bedroom - we both needed to charge our phones at night time ! I couldn't connect to the WiFi much in the Dining room, around the pool or beach hut- though it was great in our room. ⚠️Steps to dining room/ main pool/ down to indoor pool areas that are difficult for myself as I have Fibromyalgia and I saw older people struggling with them. Staff to mention due to their extra special service - ❤️Slim -Explaining everything, fixing any little issues and always smiling even with his eyes. ❤️❤️❤️Saleh - Most attentive bartender I've ever had! Even put us a bottle of wine in our room on our first day and asked everyday if we wanted more. He always had time to talk to us and ask how we are. (My secret 💓) ❤️Lamjed - taking our luggage and explained about the room features. ❤️❤️❤️Adel - Most attentive waiter I've ever had. Better than 5 star hotels I've been to! ❤️Momo (animation) - Greet and always explaining where everything is and what activities are on where. ❤️❤️❤️Ezzine - Very attentive waiter! ❤️Madil - Friendly Lifeguard 👀SOUSSE TIPS - If you need any toiletries/ clothing items /food court /fast food /Carrefour Supermarket Sousse Mall a £4.40 return BOLT ride away (download the APP) Locals will always offer you "best price". Shop around first and don't agree until you been given a clear price. Stand firm!

Not easy to sum up our experiences. The hotel could be so much better. Maintenance is a big issue, for example only one lift was working for 4 weeks (apart from about 36 hours). Lots of other instances of problems. Most of the staff work flat out for the guests, though tipping is important.

we come often to this hotel , you feel like home cause everyone look familiar, the entertainment team amazing with a good daily activities and nice evenings shows , rooms are clean and spacious , food delicious , we highly recommend this hotel

The best experience in my life. I recommend this hotel 10000times. Marco animator is an amazing, very friendly. Animators Mido and Jamel amazing too. All the animators are super good and friendly. Super clean hotel and everyone makes your day so good!!!!!! I’ll be back soon again, maybe even next month.

It was our first trip to Tunisia for me and my 7 years old daughter. We arrived late in the evening, but food and drinks awaited us. The room was clean and whit sea vew, but my sweet girl don't like it because it was very far away from the kids pool, so I go to reception and they immediately change it with most beautiful sea view room. In the morning our friends also arrived and were accommodated next to our room. it was such a gesture to us. Our group of 3 kids and 5 adults had a great time there. The kids was almost all day in the salt water poll with slides. They could eat whenever they wanted. There is a lot of restaurants and bars with good food, cold drinks and cocktails for adults in the night. Complete relax. But the experience wouldn't be the same if it weren't for the animators. These guys are awesome. Especially Marco, who I thing is the star of this hotel. Every day the evening show was great with lots of dancing and laughter. In the day we try stretching, water gym, Zumba and Archery. It was really fun for the kids and for the adults. All the staff took care of our peace of mind. We bought a bracelet engraved with our names and souvenirs from the hotel shop. I recommend Marhaba Royal Salem I would definitely visit again.

We are on holiday now at this hotel and it is amazing. Our three children are having the most amazing time and it's down to the animations team. Sousou goes above and beyond to make sure every child is included and having fun. Even our daughter that doesnt like to join in, they made her feel at ease. We are booking for next year and can't wait. Sabrina is also fabulous! Thank you animations team, we are so grateful for keeping our children happy.

The hotel was fantastic; facilities were outstanding, the gym was superb, the staff couldn't do enough to support and the food was beautiful. I would love to come back here at some point I would highly recommend it. The hotel guest relation was extremely approachable and supportive. I planned to get away to unwind after a busy year and I've been able to do exactly that!

This is the first time i came to this hotel. We like the staff here because they are very friendly and welcoming. The room that we had was very spacious and clean, a nice little touch with the maids decorating the room with towels. The food here was delicious and variant , good coktails at the bar. The entertaimment activities during the day like dart , volleyball water gym , gymnastic , french ball . If you want any imformation you can ask marco the main one. We will defiently be back next year cant wait!

Lovely holiday with my family. Staff are amazing amazing cant do enough for you. Will definitely be back. Thank you the relation guest 《Houssem》 for making us feel very comfortable and welcome. Rooms are good size and very comfortable and the food is amazing. The bar staff and waiters are amazing. Just thank you so much

Summa Alumo 1/5 a day ago on Google Definitely NOT a 4 Star Hotel! I can't not recommend this hotel. First room I got had ants everywhere, looked old, there were big stains on the wall and mold in the bathroom. For some reason this room had three beds even though I was travelling alone which made the room super small. There was no space to put the suitcases anywhere. The room was somewhere way back in the building and the hallway had no light! I really didn't feel safe there as a woman who was travelling alone. Complained at the reception about it, got a new room which was way better. AC wasn't working in any of those rooms. If you want to relax this is NOT the place to be. They play loud music at the gym, at the beach, at the pool... literally all day until midnight!! At 6 in the morning you get waken up by the cleaning staff because they talk loudly, always slam doors and move heavy furnitures which you can hear clearly! Also the flushing of the toilet is super loud, never seen anything like that. You can even hear your neighbors flush, especially at night I can't count how many times I woke up scared. One night after my neighbor from upstairs flushed, I found his poop in MY toilet. I can't describe how disgusting this experience was! Also sink and shower were clogged. At the beach you will get bothered by people who want to sell bunch of things to you. Just very annoying. Also if you don't wake up early in the morning they will be no beach lounger left for you. When you ask the staff they are unfriendly and don't help. The security guy at the beach told me the life guard is responsible and when I asked where the life guard is he told me he is asleep!!!! I'm shocked. Ended up going back to my room because I didn't get any beach lounger and also didn't like the attitude of the staff. The food they offer is always the same, no changes in the variety. Also WiFi goes in and out. The location of the hotel is great, everything is walking distance.

We came here as a family of four. We had a suite room which was very spacious with a lovely view of the sea. Food was plenty full as expected for all inclusive. A really good show to here is the golden girls a really good night very entertaining there here every Wednesday. Animation team/staff were lovely and kept us entertained day and night with all the different activities #marco mido momo Robin Hood and Sabrina. We’ve loved it here that much, that we’ve already booked to come back here next year!

My experience at this hotel was amazing and fabulous I have enjoyed the entertainment staff they are great what they are doing and so friendly and amazing, thank you to all of use, the activities they provide and the joy they bring to the poolside(day and night) is outstanding and cannot compare! Would highly recommend visiting and experiencing the happiness along the poolside in Tunisia!

Hotel room was clean and a bit basic but the food was delicious and staff very friendly and helpful.

The best hotel ive stayed in in Tunisia the staff are the best the food is amazing weve booked up for next year and we have not left yet... Shaz&daz

The hotel had 6 swimming pools at least, i choosed this hotel because of the aqua park for the kids, unfortunately the pool was with sea water (my daughter  don't like sea water). The worst point of the hotel that you cannot move with stroller, lot of mandatory stairs, this hotel is not for family with baby/stroller or handicap, even the main door of reception, you find many chairs blocking the way to enter the hotel!!!!need strong action to look into this issue. The rooms were good. The food was good, you need to arrive at the very beginining to avoid waiting. Lunch time very tight(1.5h) means very croidy. Personnel cleanning the tables were professional. No covid respect, hotel personnel should not let anyone get food or walk in reception without masks, people not respecting social distancing because no one asking them to do that. The hotel is so big, not well managed. With this same number of personnel, the hotel can get managed better than now. Those are points of improvements, overal hotel is okay with this price. For front sea Hotel with this price, that's a good deal and you will not find it anywhere in mediterranean.

I'm sorry about the first review was a mistake it was meant for another hotel in the area so please accept my apology. Marhaba Royal is one of the best hotels in Sousse at reasonable rate. Not far from the center of Sousse and in good location on the beach. Well Organized, safe and it has active security around the clock. Excellent food, friendly staff and spotless clean facility. I highly recommend this hotel for anyone wants to come to Sousse.

Negative points: Rooms, beach/sea cleaning and bar/snakbar below expectations Positive points: big facility, garden, pools

This is a family friendly hotel I enjoyed my stay there. The staff are accommodating and really friendly. The beach is really clean and they have good service in the restaurant at the beach, they can be a little bit slow sometimes. There are three pools in the hotel, and all of them are clean and good for swimming. The only downside is that at midnight there are no additional services (cafes And restaurants in hotel close early) and in general there is no room service.

To avoid, very poor services and rooms... even air-conditioning is not working appropriately.. A really nightmare

Went with my daughter & 2 under 4s, first holiday away abroad since Covid and it was needed! Couldn't fault anything about this resort if the focus is on relaxing and children. The staff are absolutely amazing and nothing is too much trouble, just remember they are on ridiculously low incomes so they will benefit, as you will from tipping. The restaurant food is a bit samey everyday but you can always find something to eat. Hopefully we will return in the future.

Very good location. Excellent service. Every day cleaning of the rooms, the food is very good, the staff is very polite. Very good SPA center. The best hotel with many amenities.

We've been coming here for a number of years. Not very user friendly for the disabled. Need to be careful but the staff very helpful.

What a rubbish hotel they did not have the room I originally booked. The other rooms they showed us was disscuting smelt awfull bath was filthy couldn't open the balcony door as the bed was blocking it. Bath had broken handles just left the screws showing. Had a bit of lunch whilst they was trying to find us a room when a waiter came up and started beging for money. We'll they wanted us to wait another day as people was checking out so we could get the room we booked. I decided to pay for another hotel for seven days the ibourstar was the best decision ever

Best hotel I’ve ever stayed in. Absolutely faultless. Plenty of choice of food (even for picky eaters) plenty of drinks, pleasant staff, clean rooms. Will be going again 100%

TL;DR - avoid this hotel due to bad waiter services, especially if you are from the Czech Republic, Poland or any other East European country. At the beginning the waiters were very nice, but after a few days they started completely ignoring us. After reading some other reviews I found out it is necessary to give tips. I have no problem to do it, just did not know we are expected to do so. After we started giving tips, services of some waiters improved considerably. However, the tables for breakfast and lunch are not fixed and when we were in a zone of a waiter we had not tipped before he completely acted like we did not exist. For example when we came to eat breakfast a lot of tables were dirty and we had to clean them alone. I also had a feeling waiters are much more willing to serve to French speaking guests. As soon as some French guests arrived the waiter tended to them immediately. I highly doubt these guests tipped them so much during breakfasts, while we usually tipped 2 dinars, sometimes even 5 dinars which I think is a lot in Tunisia. It seems guests from Eastern Europe are considered second class citizens here. Other than that, there were some other negative experiences. Our inflatable ball as well as towel provided by the hotel was stolen next to the pool. Beach / pool chair reservations are not allowed, but if you don't reserve it you don't have a chance to get one. Smoking is not allowed, but people do smoke there. AC in the rooms is very weak and I have some doubts about its maintenance / regular disinfection. During the last night at 11 PM some children kicked our room door for fun twice. The hotel staff was not very helpful. When changing money next to the reception I asked for the receipt. Answer - "no, printer is broken". One or both elevators were out of order during half of our stay. There were some shows for children in the evenings. Basically they let the children dance in front of the stage with two huge extremely loud speakers which I find not very suitable. We liked the hotel exterior as well as pools, slides and the beach. Food was also quite good. However, will not come again.

1 star is way too much for this "resort". I would have chosen 0 stars if the option was available. We are on our first night on a 5 day stay here, with my mother, 4 year old daughter and 4 month old baby. First of all, we weren't given the rooms that we reserved ( 1 triple room with sea view, and 1 double room). They gave us one big room with 1 bathroom for all of us. The other option was staying in the non family part but that is not what I reserved, I chose the family part to be by the pool with the slides for my child. The pathway from the family is all cobblestones so it's horrible for my 4 month old in his stroller. On top of all of this, the air conditioning isn't working and it's so hot that both children still didn't sleep and its 11:35 PM. On top of all of this, my mom asked for a lemonade at the bar, he told her it'll be quick you don't even have to sit, then as soon as a young French lady came to ask for something, he helped her first! And when I angrily told my mom that he's ignoring her, that waiter and his friends cussed at me. My advice to anyone single or couples or family, do not stay at this hotel, they are rude, the ACs don't work, the toilets stink, most of the waiters are rude and will literally ignore you for Europeans. The only reason I am editing this review is for Madame Nadia, if it wasn't for her we would have left from the second day she helped us get better rooms and made sure we were comfortable and insisted on finding the waiter that cussed at me but I guess he would hide from me so he wouldn't get in trouble. If you're arab (dark haired) you can count on Ms. Nadia and Mr. Selim in the reception. If you're blonde you're good to go with anyone there, they'll worship the ground you walk on. All in all, as a first experience in Sousse, the service was nowhere near 4 stars, the hotel has horrible air conditioning and they take way more guests than they can handle. I am half tunisian, and my heart hurt me from this experience. My husband doesn't even want to come back to Tunis. Ya hassra.

Very very nice place for holiday. There is a lots of pools nice people and a food is superrrr. I Was ther for a week but i want go there again. 5 stars is not enough. Alle the best for staff.

We love so much this hotel our second time here ,, the hotel is comfortable,, staff are amazing and friendly especially animation team they are brilliant, activities during the day are lovely with Marco water gym ,gymnastics and Zumba , evening programs are variant ,, we will be back soon

I just arrived from MRS. It was so great vacation. I can highly recommend this hotel to everyone. Clean (thank you, Saida🙂), tasty food and friendly staff in restaurant (especially Hichem👌) and most amazing animation team (funny and kind Momo ❤️). Already miss you all.

Nice food (great cookies and cakes) and drinks. Great animation team (great thanks for Blackie, Mario, Panda, Tito). I like doing the activities in the day, like french balls with Mario, darts with Panda, aquagym with Momo. One of the best activity was Latino dance with Blackie (I really enjoyed it with my girlfriend). I also enjoyed watching the shows in the evenings, there was different show every night. African show was really enjoying and funny. There was always something to do.

Great place to stay and staff professional and friendly. If you like self-catering accommodation it is available. The beach is very clean and beautiful. Gym, hair dresser intertainment every night for kids also. Trips to book ot the hotel or outside.The Great thing is it is not commercial no sellers to bother you

Spent 3 nights & 4 days at the Salem. Overall it was a good experience and we're looking to go back later this month. Staff were friendly, food was good and general experience was good. I wouldn't rate this at a 4* star hotel, maybe a 3*. Maybe back in the day it was a 4*, but not now. The negatives for me and my family were, the mini golf was not playable. This was a big disappointment for my son, and me too. Our room only had one receptacle/outlet to charge our phones and that was in bathroom and the a/c unit wasn't that cold. It would've been nice if there was a lobby or bar area that had nice a/c to enjoy a drink and get away from the summer heat. As well, it would be nice if they had a snack bar open late, once the restaurant closes at 9, no more food available. Again, we plan on going back and enjoying the pools and yummy food. But, if you're expecting a 4* hotel this doesn't quite fit the rating

Some what dated hotel but fantastic staff and service made for a very relaxing stay. Great beach and location within easy reach of shops etc if required.

1st time in this hotel, it’s a big chain and picked the one with a beautiful beach front. Had the most relaxing holiday. The lovely staff and good welcome from the entertainment team have given us very fond memories! Marco is the best, most knowledgeable about the local area and has given good tips on where to shop and not get scammed! the sun and beach is the best, treat yourself in January! We were lucky with temps of 24 and 25 degrees! I’m sure we will be back for the full summer season. 🏝️🏓🎯☀️🧁👙🍾🥂