1/5 Kellen A. 10 months ago on Google
We
had
stayed
at
the
Grand
multiple
times
before
but
this
last
stay
was
really
really
bad,
especially
at
the
price
point.
For
starters,
you
get
a
“light
room
refresh”
by
request
only.
This
means
they
won’t
come
clean
your
room
at
all
unless
you
call
each
morning.
When
they
do
come
clean
the
room,
they
will
not
vacuum
at
all.
They
will
forget
to
provide
new
clean
towels.
In
addition,
calling
down
to
the
front
desk
does
not
always
mean
someone
will
answer
so
you
will
need
to
walk
down
there
to
talk
to
someone.
They
will
forget
your
parking
pass
that
you
paid
for,
so
you’ll
need
to
prompt
them
for
that
too.
Your
linens
might
be
torn
like
ours
were.
The
cleaning
staff
won’t
change
them
because
they
are
understaffed
which
seems
like
they
ought
to
hire
more
folks
but
what
do
I
know?
Overall,
you
can
do
a
whole
lot
better
at
a
much
cheaper
place
in
Spokane.
I
would
avoid
this
hotel
if
possible.
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