3/5 Nathan J. 1 year ago on Google
Weird
not
great
customer
service,
but
incredibly
delicious
vegan
comfort
food.
Conflicted
about
how
to
do
my
review.
Take-out
only
and
you
have
to
order
online
with
an
hourish
wait.
If
you
don't
get
email
or
text
confirmation
you
need
to
go
harass
them
in
person
and
force
them
to
tell
you
when
your
food
is
ready,
which
is
hard
because
they
seem
understaffed
and
logistically
a
mess.
After
a
2
hour
wait,
quadruple
checking
I
had
given
them
my
correct
contact
info,
and
getting
brushed
off
multiple
times
in
a
row
by
the
very
busy
woman
running
the
window,
I
finally
had
to
stand
there
and
obstinately
make
her
confirm
that
they
were
actually
working
on
my
group's
food.
She
then
told
me
my
food
had
been
ready
an
hour
ago
and
was
angry
with
me
for
not
picking
it
up
earlier
despite
my
continual
requests.
(Edit:
Later
found
my
order
confirmation
in
my
"spam:promotions"
email
folder.
Text
confirmation
instead
might
fix
this
issue)
The
food
however
was
absolutely
delicious
(although
a
bit
cold
at
this
point).
Easily
some
of
the
best
vegan
food
I've
ever
eaten,
and
I've
been
eating
consistently
vegan
for
years
now.
Would
absolutely
go
there
again
next
time
I'm
in
Tacoma,
now
that
I
know
how
to
navigate
their
sloppy
customer
experience
and
long
wait
times.