Tourist Israel Tours image

Tourist Israel Tours

Tour operator Tour agency Sightseeing tour agency

One of the Most Reviewed Tour operators in Tel Aviv-Yafo


Address

Kaufmann St 2, Floor 14, Tel Aviv-Yafo, 6801294, Israel

Website

www.touristisrael.com

Contact

+972 3-600-9555

Rating on Google Maps

4.30 (1.3K reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 AM to 6 PM
  • Monday: 8 AM to 6 PM
  • Tuesday: 8 AM to 6 PM
  • Wednesday: 8 AM to 6 PM
  • Thursday: 8 AM to 6 PM
  • Friday: 8 AM to 6 PM
  • Saturday: 8 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: tour (83) guide (43) Israel (33) time (33) trip (30) Jerusalem (28) great (23) driver (23) company (20) service (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 hazel L. 2 years ago on Google
    I have never used a tour guide company I decided to this visit! A memorable experience… Eyal was great! I would recommend your company and your guides anytime! I’m hoping to visit soon again. I will schedule my next tours with you. The ride was clean, safe and communicated along the way. Professional and friendly! Easy website to book and has many options. Prices are very reasonable. Enjoy your next trip! Hire Israel tours!
    6 people found this review helpful 👍

  • 4/5 Yvette D. 2 years ago on Google
    Bethlehem, Jericho, and the River Jordan are all important sites to visit while in the Holy Land, and we were fortunate to have visited them. I found your website user-friendly, and it was easy to schedule this tour online. The bus, driven by the tour guide, came before 6:30 am in Tel Aviv and waited for all tour members before going on to pick up another tour member in Jerusalem. The large van was comfortable and the tour guide was a skillful driver. He was polite and spoke English well but wasn’t outgoing. Quite frankly, he seemed bored and in a hurry throughout the tour. We missed the Milk Grotto in Bethlehem because he said we had to be at the baptismal site on the River Jordan before it closed at 3pm; however, the sign at Qaser Al Yahud stated that it closes at 4 pm in the winter. At the baptismal site, he pointed us towards the water and offered no commentary on the significance of the site. I feel he could have shared more of his knowledge with the tour group.
    5 people found this review helpful 👍

  • 5/5 michele g. 1 year ago on Google
    Our 13- day trip to 3 countries was flawless! We visited Israel, Jordan and Egypt with a busy itinerary. From the beginning of planning the trip 4 months prior to the time we traveled, we had great communication. All drivers were on time and we had contact information in each country. At no point did we feel lost. There was always someone available to help every step of the way. The customer service, guides, drivers and security were very friendly. With Covid, the tourist industry was hit hard and we have seen many reviews of bad service. This was definitely not the case. TI went above and beyond to make our experience memorable. For those that say the work is done third party in other countries must understand the border restrictions for Israelis. Therefore they must work with partners in Jordan and Egypt. However they have a great relationship and work well. In all the airports and trains we had assistance. We started our trip in Tel Aviv to visit family. TI took us on a amazing day to Jerusalem. Next we were driven to Eilat where we spend a few days of relaxing before heavy traveling in Jordan and Egypt. Our Israeli driver took us to the border, purchased our entry cards and then our Jordanian border guide assisted us across. We had a great day in Petra and sunset Jeep ride in Wadi Rum. TI booked us at a beautiful hotel Aicha Memories for the night. Next we flew to Cairo. We spend the next 7 days in Aswan, Luxor, Esna and back to Cairo. We had to option to add a hot air balloon ride over the Valley of the Kings - highlight of our trip! Also we did family photos at the Pyramids of Giza. Last day we relaxed in Giza at our hotel with a pyramid view. TI made sure we got to our flight to go home the following day with no issues. Other than our train being late, out of anyone's control, this trip was perfect. We can't ask for a better trip and customer service. Thank you Nathalie and your amazing team for this amazing trip!
    4 people found this review helpful 👍

  • 4/5 Andrei P. 1 year ago on Google • 207 reviews
    The tour was informative, and provided a comprehensive experience of some of the most significant religious and cultural sites in the region. I personally enjoyed the charismatic and knowledgeable guides. We explored all four quarters of Jerusalem, including the iconic Western Wall, the historic Church of the Holy Sepulchre, and walked along the Via Dolorosa, retracing the steps of Jesus. Visiting Bethlehem, the birthplace of Jesus Christ, was a deeply moving experience. What would have been nice is some time alone to explore Jerusalem and Bethlehem and also more freedom or proposing more options when it came to where to eat and where to buy souvenirs.
    1 person found this review helpful 👍

  • 5/5 Chris H. 2 years ago on Google
    We really enjoyed the tour to Jerusalem, Bethlehem and the Dead Sea. We would only recommend it to people who are physically fit - which we are, so the tour was absolutely fine for us. The tour guide was very professional. He was always on top of the group, answered questions thoroughly, and knew Jerusalem in great detail. The price was absolutely reasonable for the tour - we just overlooked having to pay admission to the Dead Sea beach. Check on the website if all entries are included. We would definitely book another tour with Tourist Israel Tours. P.S. The website is really helpful even if you don’t want to book a tour.
    3 people found this review helpful 👍

  • 5/5 Lindsey S. 2 years ago on Google
    I highly recommend this tour. I’ve been on many different tours around the old city. Allan was so knowledgeable, objective, organized, professional and warm. He really made the tour special! Tourist Israel did a great job coordinating and communicating before, during and after the reservation. The transportation (provided by the wonderful Ismael) was prompt, safe and he was so kind!
    3 people found this review helpful 👍

  • 4/5 Mario M. 1 year ago on Google
    Well designed tour but somewhat disorganized. Leaving the encounter point took almost 1 hour in Jerusalem and the guide looked like he was upset with somebody that day. Putting us in a hurry all the time. Difficult to talk to him and get information from him. Too many people in the bus (53). Getting in and out was an ordeal. We felt somewhat rushed throughout the points to visit during this visit.
    3 people found this review helpful 👍

  • 4/5 Igor J. 1 year ago on Google • 9 reviews
    In total a great tour to see a lot in a short time. The price is not cheap, but you get most expenses covered (except drinks and certain meals). The guide takes care of all tickets/entrances/information. However, sometimes the stops are rather swift and you want to stay longer at certain places, but that isn’t possible in order to keep up with the itinerary. One visit was skipped (mosque) due to too little time. But in total I felt well cared for and all was organized so I had not to worry about anything.
    2 people found this review helpful 👍

  • 5/5 Javier O. 9 months ago on Google
    I had the opportunity to take the 1 day tour to Petra. Everything was perfect. Taking into fact that the trip was very long, things could not have been better. The people that picked us up, the people at the border, the people that picked us up on the other side of the border at Jordan, the tour guy, the food, everything was perfect. I encourage you to take a three day trip to Petra because It’s extremely overwhelming with all the options available, but, definitely worth it if you only have one day available to do it. Thank’s to all the crew .
    2 people found this review helpful 👍

  • 5/5 Norman A. 1 year ago on Google
    We had a great time on our 2day tour of Petra and Wadi Rum! Nizar our guide was very knowledgeable and took good care of us. The sunrise camel ride is a must do! Also the Jeep ride into the Wadi was a blast.
    2 people found this review helpful 👍

  • 5/5 Posita 7508 (. 10 months ago on Google
    The transportation was seamless to the border, once there we were guided step by step to cross into Jordan. Once there Nizar greeted us and was with us for the entirety of our time in Jordan. I can’t compliment him enough. He was extremely knowledgeable and detailed in presenting as much as our brains could take in about Jordan, Bedouin culture, geography, history, and culture. And all were presented in a wonderful spirit of sharing and understanding for our common interests in mind. He kept us engaged at all times both on the bus and out on tour , and took personal care -for those of us on the tour ensuring we knew how to handle any and all situations as well as everything we should know BEFORE arrival so we could be most effective with our free time. He also takes care for all locals he encountered as well. You can tell he is much loved by all. We were extremely fortunate to have him as our guide. We ran into a hiccup with the bus and Nizar was quick to remedy and in the end we didn’t miss a beat of Petra.
    2 people found this review helpful 👍

  • 5/5 mel 1 year ago on Google • 10 reviews
    We took the Nazareth, Sea of Galilee and Jordan river tour. We left on time, stayed on schedule and saw everything included in itinerary. We had a small group of 10 and transported in a small air conditioned van. We got dropped off and picked up as close to the sites as possible. Thank you to our tour guide Omer and driver Naldin for working so well together to save us a lot of walking.
    1 person found this review helpful 👍

  • 5/5 Farida M. 7 months ago on Google • 5 reviews
    Shimon the tour guide was very knowledgeable and informative and the driver were on-time and professional. We toured Masada,, Ein Gedi and the DEAD SEA all for $69. It was a full day Judean Desert tour from Jerusalem to Masada’s fortress (Cable car ride fee not included. Hike to the desert oasis of EIN GEDI Nature Reserve and get under the waterfall. (entry fee not included). Access to a private beach by the Dead Sea and go swimming or floating. Such an amazing unique unforgettable experience. Thank you so much.
    1 person found this review helpful 👍

  • 4/5 Janica G. 9 months ago on Google • 4 reviews
    Wonderful experience! Tour is well organized and fun (moreover the Jerusalem one and the tour guide). One thing to improve is the place where to get lunch. I think it would be great to get lunch in a very “local” place rather than just a normal shawarma place 🙈 but to sum it up, everything’s good! Amazing tour!! ♥️ will definitely use them again :)
    1 person found this review helpful 👍

  • 5/5 Rein G. 10 months ago on Google
    I had the most awesome experience with our Wadi Rum and Petra tour. Ahmed is the best tour guide we ever had in our trip. He is patient, kind, very personable, and caring to our tour groups. Definitely highly recommended and for sure will be back. Thank you and great job for all you do. Mabrook!
    1 person found this review helpful 👍

  • 5/5 sharon c. 1 year ago on Google
    It was a beautiful hike with amazing views . The weather was perfect. You need very comfortable hiking footwear. Dress in layers if you choose to go in the winter months. I went alone and met amazing travelers who were alone as well I highly recommend the Masada Sunrise .
    1 person found this review helpful 👍

  • 5/5 SONNIE DE LOS R. 10 months ago on Google
    This is an amazing tour with combined tour of Jordan and Israel. Everything went well as planned and it was a trip of a lifetime. The Jordan tour however, was the best by far. Nizar was a great guy and guide.
    1 person found this review helpful 👍

  • 5/5 Ana H. 2 years ago on Google
    The 2 day-1 night tour to Petra and the Wadi Rum desert was outstanding. The guide was hilarious, knowledgeable and experienced. The transportation was comfortable. We stopped as needed during the journey to Petra, the desert camp and back to the border and there was a decent range of food at the lunch, dinner, and breakfast buffets. I have done similar desert camps in other countries and the accommodation in the Wadi Rum far surpassed expectations - there were plugs, showers, air conditioning, even a swimming pool! The group contained a mix of ages and was suitable for all, although there was a lot of walking which is probably a consideration for some. Despite the fact that Petra was an awe-inspiring tour, the highlight was the 2 hour tour of the Wadi Rum; the landscape has to be seen to be believed. The only thing I felt could have been improved was the communications from Tourist Israel Tours regarding entry requirements for both Jordan and Israel. We were advised about the costs but not that we needed to have certain forms filled out ahead of time for both countries. This made the experience a little stressful at the border. A tip for anyone considering going: we did not take out Jordanian Dinar as we were there such a short time. Card was accepted in a lot of places, however some shops only took cash but did accept US dollars and Euro which made things easier.
    1 person found this review helpful 👍

  • 1/5 Alan K. 2 years ago on Google
    To cut to the end, the company finally agreed to abide by its commitment to provide a PCR test at our location in Israel as they had committed to do when we paid the $338 fee. However, this followed one of the worst customer service experiences, even by Israel’s abysmal and notoriously awful standards we have ever experienced as they initially attempted to renege on their service to provide the test at the location where we were staying. We ordered our pre-flight PCR test at our location on a kibbutz near Sderot using Tourist Israel’s advertised “Door to Door PCR Covid Test (PCR Test) in Tel Aviv, Jerusalem, and across Israel” service available throughout Israel available in “all cities and locations in Israel including Tel Aviv, Jerusalem, Haifa, Herzliya, and Beer Sheva” and, at the time we ordered service, specifically including the area around Sderot. The receipt for our application and payment through the website specified that they would provide the service “from Southern Israel, Ashdod, Beer Sheva & surrounding” which included our location near the town of Sderot which was then also named on their website (now apparently removed). As a result, perhaps, of our experience, they may be more specific about the actual locations they are willing to serve. We entered the name of the kibbutz, it was accepted, and we were immediately charged $338 and the date and time for their tester to come to our door was approved. At about mid-day the day before the test date while we were at lunch in a restaurant we received a call from a young woman calle Noa representing the company who insisted on calling me by a name not my own and were told that they would not provide the test at our location and we would have to go to Beersheva or Tel Aviv for the test. When I pointed out that the company promised to provide “door to door” service, had accepted our order and charged us for it Noa began arguing that “door to door” do not really mean “door to door” only that they would provide service in certain towns in Israel, they never actually read the application for service until a day before it was due, and I should read their “contract”, which, needless to say, we had never received and very likely does not even exist, in order to understand what “door to door” really meant. Since we did not have a “door” anywhere except at the kibbutz, we rapidly reached an impasse and began trying to agree on a coffee shop in Beersheva that could serve as our “door”. I began using texts on WhatsApp to maintain a record of our interaction since Noa's view of the company’s obligation to provide the service appeared to be extremely flexible, and her knowledge of Israeli geography extremely limited. Eventually she promised to see if they could arrange a test at our “door” and would get back to me “soon”, which she did not. At 4:00 pm I called, and again was told she would soon get back to us, which she did not. Meanwhile we were concerned we would not have test results in time for our flight and started figuring out how to get tested in time for our flight if we had to go somewhere else. We began making plans to travel up to BG airport to be tested. By 5:00 pm with no response, I called the company again and left a message asking what was happening. Finally a new representative, Nitzan, called (perhaps a more senior staffer who had been asked to deal with these troublesome tourists) and agreed to have the test done at our “door” – i.e., where we were staying as they had promised to do. The next morning a tester arrived at the kibbutz at 6:00 am, and by 6:00 pm that evening we had our test result and could be sure we would be able to board our flight. The moral of the story is to not rely on their website for information but call the company to ensure that they can or will actually provide the service they are pleased to charge you for at the location you request, take names, and, even better, as we did, text them for confirmation so that you have a written record of your interactions with them.
    1 person found this review helpful 👍

  • 5/5 Carolina J. 1 year ago on Google
    We took the CAESAREA, HAIFA AND AKKO TOUR. Our tour guide Yossif was wonderful, extremely knowledgeable and provided great insights and details. We didn’t go back to our original destination and both him and our bus driver went out of their way to help us, dropping us off at the station and even ensuring we made it safely to Nazareth. Fantastic experience, 100% recommend this company.
    1 person found this review helpful 👍

  • 5/5 FEA F. 11 months ago on Google
    Exactly what I need to know about the historical significance! The tourist guide non other by the name of Godev was unexpected educated enough to explain the importance and the highlight of one places to another. Very Well done. Ferdinand - Los Angeles California
    1 person found this review helpful 👍

  • 5/5 Louise H. 9 months ago on Google
    We had a fantastic private tour of Masada, Ein Gedi and saw the Dead Sea. With Moshe as a very experienced guide who gave us insight in a neutral way of the culture and challenges in the area. The driver Dudu got us safely around. Thank you.
    1 person found this review helpful 👍

  • 5/5 mark d. 6 months ago on Google • 31 reviews
    The best way to celebrate my Birthday! Having this trip with Tourist Israel was one of the best choices and gifts i have received! Fun and full of information INBAR is so lively and entertaining and full of emotion while explaining! She’ll make you listen to her while doing all her big gestures like in a Play or Drama! The time allotment was also so smooth!!! Fun fun fun! Definitely will recommend and book for tours with you!

  • 5/5 David E. C. 1 year ago on Google
    I used them six years ago to travel to Bethlehem, Nazareth, Masada, and Jericho. They were friendly and tours were conducted without any problems. I recommend them.

  • 4/5 Li R. 1 year ago on Google
    Booking from abroad was easy. Communicating with questions was too. I booked a day tour to Petra from Eilat. Pick up location was Club Hotel which is right in the main strip. They were prompt to pick up. We joined the main bus that came from Tel Aviv and Jerusalem. They explained how best to cross the border. We had no problems cruising or returning. On the other side of the boarder you are paired up with staff from Jordan. The bus ride was great. Karim our guide was exceptional. He explained everything and stayed with us the whole time, even on the Petra part of the tour. He explained everything. It was a great day. They also provided a boxed lunch. It was okay, nothing great. See picture below. We also visited the Petra museum. On our way back out bus had mechanical issues. They called for a replacement vehicle and it came within 45 min. We got to the boarder sand no issues. Upon my return, it turns out I paid in American dollars, but this wasn't clear online. Would definately be think twice about booking again. Was C$860 for three people.

  • 5/5 Alison W. 2 years ago on Google
    I have nothing to compare this with but I found the service to be excellent. It was a little bit difficult to find the actually testing site but once I did it was great. I was early but they were able to fit me in anyway and were extremely nice and professional.

  • 5/5 Andréa B. 2 years ago on Google
    I bought two travel packages with this company. The first for Masada was great. The van was very clean, the driver drove well and the guide was very friendly. The second, on the other hand, for Nazareth, sent an email confirming the trip the day before, but on the day no one from the company showed up to pick up the group. I waited for about 50 minutes and nothing. Neither van, nor guide, nor anyone from the company. I'm still trying to understand what happened. Very disrespectful to customers

  • 1/5 Artem K. 2 years ago on Google
    DO NOT BOOK! PEOPLE GET SCAMMED! I have booked a tour which the company cancelled later. Still waiting for the money, and it seems that the company doesn‘t care, as it happens to many other people. Be aware of them!

  • 3/5 Vincent V. 4 years ago on Google
    One day Jerusalem, Bethlehem, Dead Sea trip. Good way to see multiple sights in a short time, but poor organization and professionalism from Tourist Israel. To start, the Jerusalem tour was excellent for the time allotted! Will have to come back to see more. However, everything after the Jerusalem part was below the standard I’d expected. On the drive to Bethlehem, the bus driver was yelling into his phone the entire time. Literally yelling very loudly, something also commented on by other passengers. When we finally arrived to Bethlehem, the bus driver had some difficulty connecting with our tour guide, calling him and yelling at him twice before the tour guide found the bus. Then the bus took us to a store to shop for 15-20 minutes. We then went to the Church of the Nativity and looked around for - I kid you not - less than 10 minutes. We then went to a nearby restaurant for lunch. Food was good and service quick. However, I would have much preferred to spend more time in Bethlehem itself, seeing multiple smaller shops instead of one very large touristy one. It’s blatantly obvious to me that the stops were engineered to line the pockets of the tour agency’s friends, since there was no freedom to choose where we shopped and ate. I would’ve liked more time in Bethlehem but understand that this tour was not an in-depth exploration - but even a little more freedom would have been nice. The saga continues when we met with the bus driver to go to the Dead Sea. There were a couple of people that were slow in getting to the bus, so the driver took it upon himself to yell at the people present that every minute we wasted here was time lost at the Dead Sea - which is fair but we can’t help where the other people are. The bus driver had no idea that the tour guide was coming with us, and was rather disrespectful to him. When we arrived the tour guide was trying to tell us when and where to meet, and the bus driver kept trying to talk over him with tips about applying mud to our skin. The Dead Sea visit itself was nice and we had plenty of time to spend in the water and shop. The final twist to this tale came when we headed back to the bus. Our small group was led outside by the driver only to find another group on our bus. We had no idea where they came from, but must’ve been with tourist Israel. Our guide was nowhere to be seen, only the guide of this other group. The other guide told everybody that our bus was only returning to Jerusalem and not Tel Aviv. He was corrected by the bus driver. Then our guide showed up and told us the same thing - that this bus was only returning to Jerusalem. He had to be corrected by the driver as well. In short, this tour was a good way to see multiple attractions but the organizing was severely lacking. Clear example of friends helping friends with the store and lunch, poor communication between driver and guide, and lack of professionalism from the driver severely marred the experience overall.

  • 5/5 Sue G. 4 years ago on Google
    Very fun tour. Not for "Older" people. You need a sense of adventure and willingness to cllimb in and out of a truck in the desert. Jordan is not the US. It is different culture. If you like different and are open to experience life in a different way, this is AWESOME. This tour to Petra and to Wadi RUM were major highlights of our trip. Loved our tour guide and the chance to "hangout" with the Bedouins and experience their hospitality.

  • 1/5 David van G. 2 years ago on Google
    I booked a tour in March 2020 with Tourist Israel. Since I prepaid for a trip which did not occur, when the trip was cancelled due to COVID they promised a refund. It has been 1.5 years and I have still not received a refund. They keep telling me things like 'you will get your refund in 2 weeks' but it never comes. Terribly unethical operators that are either stealing customers' money or trading while insolvent. Either way, avoid them! I have put a complaint in with the Israeli Consumer Protection And Fair Trade Authority so hopefully some of the other customers with similar experiences get some justice.

  • 5/5 Normand S. 4 years ago on Google
    Me and my friend got the 1 day tour to Cairo and the pyramids from Eilat. We enjoyed our trip, everything was done right. Of course, there is a long bus ride between Eilat and Cairo on a not so good road but it's something out of Tourist Israel Tours control and they can't do anything about it. Doing the ride in night, we were able to get a little sleep. About the tour... WOW, we enjoyed the pyramids, sphinx and museum so much. Our guide was dedicated, was very good in her explanations and helped us negotiate with the souvenirs sellers. We had lunch on a barge on the Nil, what more can i say? On my next visit to Israel, i will take the Petra tour with them!

  • 5/5 Andrei-Ionuț D. 5 years ago on Google
    We booked one day before the trip, we had student discount. Was a great experience, the driver was very nice and explain us all the information we need to know. We loved very much the Dead Sea and old city of Jerusalem. I recommend Tourist Israel!

  • 5/5 Neil S. 5 years ago on Google
    We booked all our tours in Israel through Tourist Israel and we weren't disappointed. Over two trips we visited Jerusalem, Bethlehem, The Dead Sea and Caesarea. All the tours were excellent and the guides, both in Israel and Palestine were knowledgeable and well informed. If we return to Israel in future we would have no hesitation in using Tourist Israel again. Highly recommended. Thanks you very much

  • 5/5 Daniel G. 2 years ago on Google
    Fit to fly PCR service absolutely excellent.

  • 2/5 Aivi T. 4 years ago on Google
    We had tour from Eilat to Jerusalem in Christmas time what is from one hand perfect time but from the other side it is interesting from the other people also. It means that it is very crowdy and we didn’t see everything. There was some problems with our guides and we changed the schedule. Good that company find somebody but level was so so. Guide don’t talk much. The end of tour was 10 p.m. by timeplan, but we were already 6:30 in Eilat. I expected some info during trip about Jerusalem etc but unfortunatey nothing. Also stop close to Dead Sea I have expected little bit longer, we had enough time. I can say that company have to work with user experience more.

  • 1/5 David M. 2 years ago on Google
    SCAM !!! I have booked and paid for a Jerusalem day tour. A few hours later, I received a message that the tour was cancelled and a FULL REFUND will be issued. The refund arrived not before 3 days of demanding it via emails and messages. But, not the full refund,I was told that “Tourist Israel” are keeping 5% of the amount paid as “administration fees” that’s for the tour that was cancelled by them.

  • 5/5 Eric C. 2 years ago on Google
    I used them for a Covid PCR test that was needed before leaving Israel. Good price, quick service and quick results, very professional.

  • 5/5 aten r. 2 years ago on Google
    Went there for a pre-flight PCR test in Nov 2021. Reasonable price, performed quickly, delivered results in time. I'm glad they're around.

  • 5/5 Yosef S. 2 years ago on Google
    I had an amazing time on the CAESAREA, HAIFA, ROSH HANIKRA AND AKKO tour. Yoni, our guide, was very friendly, super knowledge able, and timely. We had enough time in each location to get a taste. This tour is to expirience many places in one day. Which was exactly what I wanted, just enough to see it, but also leave something to come back for. It’s a long day so bring water, and caffeine(maybe a granola bar). Yoni arranged lunch at a great hummus place or you could explore more on your own for about an 45 min. My pick up was at 5:50a in Jerusalem. In late Nov. it’s chilly so bring a jacket while you wait, the hotel doesn’t let you in the lobby(might be a covid rule). When I’m in israel again or friends are I will recommend this tour and this company.

  • 1/5 Ingrid 2 years ago on Google
    SCAM!! We prepaid (very expensive) PCR test for our flights back home. We trusted all was well arranged as they would come to your hotel and we were given a timeslot of 4 hours. The tester never showed up! We had to leave and could not wait for the tester any longer (beyond the 4 hours!!!) We requested a refund only to be told that this is not possible. So beware. Lots of cheaper and more reliable testing centers around. Very bad making use of these COVID times to fill up their pockets. I will amend this review once I receive my refund.

  • 5/5 Michael M. 2 years ago on Google
    I chose Tourist Israel for my PCR test because they’re in a very convenient location for me. Booking online was easy and the service, when I arrived for my PCR test, was friendly and quick. The results came through within 24 hours and I found the entire process straightforward and simple.

  • 5/5 Leanda M. 4 years ago on Google
    An amazing day trip with very special moments ! Jeruzalem, de Dode Zee en Bethlehem vanuit Tel Aviv the tour jerusalem, bethlehem, dead sea was amazing. I had read a lot on the internet and many revieuws about different providers were negative, but tourist Israel was really perfect. the bus that stayed the entire day, was luxurious with air conditioning and wifi, the guides alternated. The guide to Jerusalem was very well on the lookout that everyone was always in the bus told extensively and enthusiastically we had finished the complete program. The palastine guide in bethlemehem was also very good. we visited a wooden souvenir shop, but you could also stay on the bus. (this was 30 minutes) In consultation with the group we have postponed the lunch and he even arranged that we could visit the birth cave. The guards indicated that part of the group was no longer allowed to go in the birth cave because of a mass that would be there. Our guide got it ready that they were allowed in too. really great.! Because the group was late we went to the Dead Sea too late, the guide suggested nothing. when we got off the bus we only had 1 hour which is really too little. Unfortunately, there were members of our group who didn't keep up with the times. The driver (who also did fine) had to finally find them. we were happy that we had done the tour and recommend that everyone. Bring enough sandwiches and drinks so that you are flexible for lunch. You must wear slippers at the Dead Sea Minder weergeven

  • 5/5 Steve 2 years ago on Google
    We had a great tour to the Dead Sea, Ein Geddi and Masada. It was a pleasure chatting with our guide Yonah who was very knowledgeable about the places we visited and a lot of other things too. We also enjoyed meeting our bus driver and felt like the two men did everything they could to make our trip memorable. Frankly, we really liked them both. Highly recommended.

  • 5/5 Joyce L. 2 years ago on Google
    My family had a wonderful experience on the day trip to Masada and the Dead Sea. The bus was clean and everything was well organized. Tour guides very knowledgable. Would use company again!

  • 5/5 Michael H. 2 years ago on Google
    The tour was amazing. Both Josef and Romi, our driver, were FIRST CLASS! The knowledge and enthusiasm of Josef was infectious. The pandemic has made everyone’s lives a misery over the past two years. How are companies like yourselves meant to survive? We were glad we were able to visit both Israel and Palestine and just provide some injection of income to you all. The visit to the Church of Nativity in Bethlehem was truly both spiritual and emotional one. Having no crowds probably enhanced our experience. However such shame that the vast world cannot visit and see this spectacular sites. The trip to Jericho and to the Jordan River was again a very moving experience. It was a trip we will both will never forget. With only being a small group of 11, we have made new friends from as far a field as New York and Denver, Colorado. All this was down to your company, which we will be ever so grateful. Hopefully we will be allowed back soon, if so we would love to spend some more time in Jerusalem. On behalf of Rhiannon and myself, may we take this opportunity in thanking you and all your team ever so much for your exceptional tour.

  • 5/5 Divasjyoti P. 2 years ago on Google
    A good and enjoyable trip that one might want to take. Time was managed well and the guide was well versed.

  • 3/5 Egor Smolensky (. 2 years ago on Google
    You made a mistake in my birthday date (a month), it could be fatal tomorrow. I can only hope that everything will be fine in airport. The price of the test is undoubtedly overpriced

  • 5/5 jeannette c. 2 years ago on Google
    The office was easy to find, the contact in the office was patient and efficient. This was a much better option to get the test in Tel Aviv rather than return to the airport for the test. Thank you for this service!

  • 5/5 Alli Z. 2 years ago on Google
    Really well done tour! Our guide Sharon was knowledgeable. They allotted the perfect amount of time to spend at each stop. One member of our group fell during the first half of the trip and Sharon and the driver were incredibly accommodating throughout the rest of the trip. Would highly recommend.

  • 4/5 Vicky M. 2 years ago on Google
    We loved the trip and our guide was great, but there were a couple of things that would have been helpful. 1. It would have been great to have admission prices prepaid. It would have saved us having to stand in line for 20 minutes at the various sites. This was especially important because we had such a tight schedule to follow. We would have been happy to have that included in the price of the tour. 2. There were group discounts at each of the sites but we only got the group discount at the Dead Sea. That seemed a huge oversight. 3. It would have been nice to have about 30 more minutes at the Dead Sea. That part felt very rushed.

  • 5/5 Min C. 1 year ago on Google • 2 reviews
    We joined the 9 days Christian Israel tour in mid April 2023. We enjoyed the tour very much . The tour guides are knowledgeable, and provided in brief but important information. One tour guide usually read the Bible verse about the incident written at the place we visited. The transportation and pickup are prompt; we missed the 2nd day tour, but fortunately they quickly changed our schedule, so we still went to all the tours as planned . My only suggestion is for the tour leader to use small flag or wear company T-shirt to draw attention since the pickup place in Jerusalem usually used by many tourist companies to pick up their clients. The price is one of the best compared to other companies. The Jerusalem Biblical sites are usually very crowded, there’s nothing you can do, maybe come in November? 😊
    3 people found this review helpful 👍

  • 4/5 Maja P. 1 year ago on Google • 1 review
    Amazing tour and knowledgeable guide! Trustworthy agency and very professional. Just a whole day Jerusalem tour is a bit too long and tiresome, 14 km walk up and down a crowded town. Would recommend a half day tour if you think you might feel exhausted.
    1 person found this review helpful 👍

  • 5/5 Fani G. 7 months ago on Google • 1 review
    Excelent reception. Amazing stay and thanks for the reservations. Shana Tova and Chatima Tova.


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