was my favourite chippy for years. however, new staff (who've been there long enough by now) are painfully slow. this is the reason why the queue is going out the door some days. I dont bother going if it's like this, otherwise you can expect a good 20 mins to half hour wait. MANAGER: what has happened to the portion sizes? the last 2 times I've been I've been given really small servings of chips. nowhere near enough what I would deem as acceptable, especially with the prices these days. when I get pie, chips, peas and gravy on a tray, the paper wrapping is usually bulging. looks half empty now. sort it out! that said, the food is still really nice and still one of the best around. it's just that some of the staff need a rocket up their ar*e and the chip portions need to go back to normal.

Portions going down in size, service gets slower every time - always have to wait absolutely ages as there is just never any chips in. Always got new teenage staff who don’t yet know the job. Not knocking the place and will continue to visit but it does need to tighten up before too many people are dissuaded. Edit. 13/09/23 just went again, had the most ridiculous “large” portion ever, to the point that it’s just annoying me now. Signs are up in the takeaway complaining about card fees and prices of ingredients but I really hope the management see this and stop skimping on portions. I left it a few months before coming back, and afraid it’s getting harder to justify paying top money for these portions… Management, please rethink.. you’ve saved a few pence of potato but losing regular customers.

Brilliant chippy. I try to eat in as often as possible. That way the fish batter doesn't go all soggy while it's wrapped up.

Appalling. Waited nearly 20 mins ( with no queue) for the smallest large chips, 2 Sausages and a kids meal that isn't big enough to feed a toddler. Served up the food out of sight so couldn't see the appaling portions. Gave my food to my child and had to go elsewhere to get an extra meal. Won't come back.

Good food and prices, staff very friendly however busy always got a smile.

Lethargic, sluggish, SLOW service with dollop of overpriced tatseless stodge to finish your esteem off with. FORTY minutes waiting for sausage, chips and gravy, and no, that is not an exageration! Just truly mind shatteringly shocking. I will not return to this soul draining den again and would only recommend it to only the most fervent of masacists. Avoid and consider growing your own potatoes which will yield before Whitaker's have even taken your order. One star is overly generous but is the minimum option available.

The best. The team are always really friendly despite generally being rushed of their feet and seem to know all the names of the regulars. I love the decor in the little cafe area; proper quaint. Check out the pea fritters.

Was hungry knew it was good have been in before. God prices. Nano fish chips peas tartare sauce slice of bread cup of tea for£6/60. Good value and tasty.

Amazing fish n chips for two. Huge portion with peas, curry, bread n butter and a pot of tea. It was an epic Friday night feast! #didnotdisappoint

Lovely lunch today with my friend. Lovely proper chip shop food. Returned at the start of November for a repeat visit and it was fantastic. Great value food as well. Keep up the great work. I will be returning again soon!

I absolutely love that I can finally get gluten free chippy when I fancy it. And not just fish & chips. They have gluten free pies etc. The staff are always friendly and the service is spot on. I've even rang ahead when I was in a rush. I've never eaten in the cafe side, but I've seen a lot of customers use it. If you are ever fancy a chippy day, take a visit to Whittakers, you won't regret it 😉

Great eat in and takeaway chippy, simple food but tasty and filling. Pleasant staff and good service, reasonable prices too

Had an awesome (and absolutely massive) chip barm, one of the best I've ever had, which given it's the first time I've ate out since lockdown began is an absolute delight. Fast and friendly service.

My evening meal was horrid I couldn't eat it fish and chips I threw it away and I will never eat there again

Went in lunchtime today service was brillant even though they were short-staffed.

Had the Fish and Chips x 2, Absolutely spot on -- Large portions, lovely cod and crispy fresh chips. Recommended and I'll be back next time I'm in town.

Never had a bad meal here. The sit in options are hearty and well priced. Staff are friendly and service is fast. Best chippy in Trafford!

Visited this Lunchtime Saturday 3rd December 2022. Excellent food, portions and service. Thank you, will visit again next time I am in the area.

Very nice, recommended for all, take out is just great quality, eating in at a chippy is a rare theses day's and were lucky in Urmston to have this great eating in service 100%

Lovely food great staff clean place so friendly and were great with the fact i brought my 2 years old son

Fairly tasteless meal. No accessible disable toilet. When mentioned to staff just basically ignored. Shame as this shop used to be excellent.

Nice food,only 1 member of staff and the cafe was busy,so therefore the service was slow.second time in 2 weeks and the same problem.Also the meal deal included bread and butter,didnt get it and was told when i asked they had run out of bread,th8s was 2oclock in the afternoon.Shame about the service but not the girls fault she was doing her best.

Well after finding this Gem online looking for a Gluten Free takeaway for the Wife.. Whittakers it was! Fish chips scallops the lot! ..... had 2 standard cod one Gluten Free, chips peas and GF gravy came to less that £13BARGIN some great menu deal and things you wouldn't expect, was very very tasty the fish was and both batters where cook to perfection! and staff where a pleasure, Will be back and would highly recommend of what I've soon so far :)

This is my favourite Chippy by far, I’m a coeliac and they permanently have the gluten free fryers on. Not only is their fish and chips delicious but they have a range of gluten free pies, fish goujons and puddings. Now as if that wasn’t great enough… they now have gluten free MANCHESTER EGGS!! For those that don’t know what a Manchester egg is, be prepared for a treat. Picture a Scotch egg then picture this…. A pickled egg in the centre, wrapped in a mix of black pudding and sausage meat rolled in breadcrumbs and salt n vinegar crisps! COELIAC HEAVEN

Decided to eat in here instead of getting a takeaway. There's rarely parking spaces on the one-way road opposite which means a short walk from the town's car parks. Initially we were were the only customers in the cafe but there appeared to be only one member of staff who concentrated on serving the customers getting takeouts. We weren't clear on whether to order at the counter or wait for the staff member to attend the table. On approaching the counter the lovely staff member apologised for taking a while to serve us and informed us she would come to take our orders ASAP. The teapots leaked on pouring but the tea was delicious. As was the fish and chips. I ordered a small fish and it was the perfect size. I expected more chips than I received but actually the portion size was adequate. One sachet of tartar sauce was on the plate and this was just enough too. The mushy peas had an unusual taste but not unpleasant. The plastic table cloth was slightly tacky but was clean. The smiley, friendly staff apologised once again for our wait as we paid our bill. I think the price was about right... And no washing up! 😊

We had a nice sit down lunch this Friday. The scampi lunch deal on the menu with chips, bread and butter and tea or coffee was a great bargain. £7.50! Would come back again. Staff very friendly too. Thank you.