1/5 Ersek K. 5 months ago on Google
The
hotel
advertise
itself
as
a
4
star
hotel
with
meditation,
calmness,
tranquility
etc.
We
were
looking
forward
to
staty
longer
than
4
days,
but
we
needed
to
know
first
if
this
hotel
is
real
as
on
the
pictures
and
description.
It's
not.
The
level
of
service,
especially
the
management
is
zero.
Our
flight
was
late..almost
3
hours..
we
informed
the
hotel
in
advance
for
them
to
contact
the
driver
(
the
hotel
driver)
,
but
they
forgat,
so
the
poor
guy
was
so
tired
of
waiting..
They
welcomed
us
with
"upgrade"..that's
great,
but
we
didn't
know
that
in
front
of
the
rooms
they
will
do
a
repair
of
the
stairs
(
8:30...
"meditation"
starts
with
hammering
right
in
front
of
the
door
for
3
days).
What
an
upgrade!!!
No
information
regarding
the
hotel
construction/
refurbishment
whatsoever.
The
breakfast
was
different
quality
every
day,
from
the
good
to
the
bad
one...no
consistency.
The
room:
The
bed
was
comfy..the
shower
's
drainage
was
non
existent,
so
after
we
took
the
shower,
our
toilet
was
in
the
water
until
next
day
...great..😔
This
is
Ubud..with
all
the
charmes
and
funny
parts,
which
we
love..but
this
time
the
handlings
of
this
situation
was
the
worst.
The
management
didn't
care,
until
we
were
living.
After
lots
of
sorrys
(
now
we
have
a
bag
of
sorrys
to
give
away),
the
sales
manager
offered
us
a
free
lift
to
the
other
hotel..this
put
the
cherry
on
the
top.
Not
only
that
it
worth
maybe
2
euros,
but
also
they
could
have
offered
so
much
other
things
than
a
taxi
to
another
hotel.
Damage
control
zero.
The
hotel
itself
is
runned
down.
Some
part
looks
like
after
a
war,
next
to
the
main
swimming
pool
were
in
bundles
of
rotten
wood
parts,
abandoned
areas..
I'm
in
the
hotel
and
restaurant
management.
This
hotel
has
non
of
the
management
in
place,
the
workers
doing
what
they
can
without
any
control
or
system
.
They
not
seem
happy
at
all,
neither
professional.
I
was
very
dissatisfied
and
disappointed,
and
they
don't
deserve
the
success.
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