Gosforth Private Clinic image

Gosforth Private Clinic

Medical clinic Private hospital Heart hospital

😠 I booked a scan online and the system booked June 2022, pointless as the baby will be here by then. Someone called and tried to reschedule but I couldn't do dates they offered and was told to email for refund. I have several times, and called but nobody answers. If you want good service go elsewhere... People often mention scan, staff, recommend, service, provider, time, friendly, baby, email, clinic,


Address

18 Elmfield Rd, Gosforth, Newcastle upon Tyne NE3 4BP, United Kingdom

Website

gosforthprivateclinic.co.uk

Contact

+44 191 284 1355

Rating on Google Maps

3.90 (44 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 5 pm
  • Sunday: (Christmas Eve), 9 am to 5 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: scan (21) staff (15) recommend (12) service (11) provider (10) time (8) friendly (8) baby (7) email (7) clinic (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Louise R. 2 years ago on Google
    I booked a scan online and the system booked June 2022, pointless as the baby will be here by then. Someone called and tried to reschedule but I couldn't do dates they offered and was told to email for refund. I have several times, and called but nobody answers. If you want good service go elsewhere.
    6 people found this review helpful 👍

  • 1/5 Danielle S. 1 year ago on Google
    Severely let down!! Travelling from Manchester to Newcastle to see my family and have a gender reveal all organised at a venue and paid for. Gosforth clinic have cancelled my gender scan last minute and couldn’t offer me another time on that day!! Really poor service…. Oh and just to add when I reported this on the Facebook page they have proceeded to block me !! Professional not !!
    2 people found this review helpful 👍

  • 1/5 Danielle S. 2 years ago on Google
    Very bad service!! Been calling up constantly today and not 1 answer from anyone!! Very unprofessional! My first time trying to book a private scan, will not recommend this place at all!! Avoid!!
    2 people found this review helpful 👍

  • 5/5 Paige P. 3 years ago on Google
    Staff are always very friendly and welcoming. We were there today for the 4d movie package and again they didn't disappoint. Fab pictures and love having the video. This was a visit with baby number 2 after having such a great experience with our first. We'd recommend to anyone and will definitely go back if another scan is wanted. We now have 2 great cuddly bears with both our boys heartbeats in ❤️
    1 person found this review helpful 👍

  • 5/5 Dean R. 9 months ago on Google
    Amazing staff very friendly and very professional we will be back for our early gender scan in 8 weeks 👶💙🩷
    1 person found this review helpful 👍

  • 5/5 Abbie F. 9 months ago on Google
    Excellent service by Gosforth Private Clinic! They went above and beyond to ensure they could fit me in for my blood tests as soon as they possibly could with rapid results of less than 48hours! I would highly recommend this clinic.
    1 person found this review helpful 👍

  • 5/5 Jennifer 7 months ago on Google
    Me and my husband booked a scan here as I’m almost three months pregnant and I’m still waiting to have my first midwife appointment, because early pregnancy can be a worrying time I got sick of waiting around to get an ultrasound on the NHS so we decided to go private. We booked an early pregnancy scan to help put my mind at rest to make sure the baby was okay and progressing nicely. From start to finish the whole experience was positive, the clinic has a relaxing feel and the sonographer was very gentle with me and instantly put my mind at ease. The appointments only last around 10 minutes or so but I learnt a lot as we initially thought I was 8 weeks pregnant but it turns out that I was actually 10 weeks and 2 days, she was literally able to tell me to the exact day how far I was and also when our due date is. Overall I would definitely recommend booking an early pregnancy scan here as they are very reassuring and gentle and really help to put your mind at ease. We received two print photos of our scan and then lots of images and two videos got emailed to me a couple of hours later. We are going to be booking our gender reveal scan here too in 5 week’s time. It’s quite expensive but well worth the money!
    1 person found this review helpful 👍

  • 5/5 Rebecca M. 1 year ago on Google
    Visited today for an early scan. I could not recommend this clinic more. The staff were fantastic, from the woman who was on the desk to the woman who performed the scan. I felt at ease from the minute we stepped through the doors. Will definitely be coming back for our gender scan in a couple of months
    1 person found this review helpful 👍

  • 5/5 Lucy A. 3 years ago on Google
    I went for a 4D scan to Gosforth Clinic and it was amazing an experience and we got some great pictures. Staff are friendly and professional and were vey patient with our camera shy baby. Would definitely recommend to anyone thinking of having a 4D scan.
    1 person found this review helpful 👍

  • 5/5 Claire T. 3 years ago on Google
    We come today for a 4D scan. Baby has his/her back to us. After a short walk and a drink we got the most amazing photos. Staff were really lovely and patient. Thank you so much. Excellent service
    1 person found this review helpful 👍

  • 5/5 Stephanie C. 3 years ago on Google
    Me and my partner came in for a 4D scan package today the service was amazing so friendly and polite really made Us feel comfortable from the first step in the door. Really thorough scan to get the best views and photos of our baby girl ! And the teddy we chose with her heartbeat in is just an amazing touch ! I can’t thank you enough for this experience. We highly recommend :-) !!
    1 person found this review helpful 👍

  • 5/5 Sarah P. 3 years ago on Google
    Lovely friendly staff, very welcoming and enthusiastic. Also they have great high tech equipment that gave crystal clear 4D images. Would definitely recommend and will go again. Only small bit of feedback is that email or USB would be much better for the images as most laptops etc don't have disk drives now (we had to use a family members to access the images!)
    1 person found this review helpful 👍

  • 5/5 Sitana M. 3 years ago on Google
    Very friendly staff and caring. Great thanks for your professional PCR Covid19 test which, I did at your clinic. Cordially thanks for the report result been received within the right time to let me travel to see my Mum in Sudan. Top5 clinic and highly recommended for those who are planning to travel abroad.

  • 5/5 Sarah 1 year ago on Google
    Fantastic service yet again here; the ultrasound sonographer was excellent, booking was so easy and fast! The blood test I needed was arranged the following day. Very clean, efficient and I highly recommend.

  • 2/5 CHLOE W. 1 year ago on Google
    Tbh felt bit rushed considering she mentioned a break! Should had internal done weather they could see threw belly or not as if hospital cant see anything they do internal this was never done just said there was no sack but spoke hospitalbthey said if im that early you wont see in threw a belly scan! So unhappy never got internal done also Was meant have email come back 3 weeks never got email was meant get email go back sunday never got email, i emailed them today got nothing back bit dissapointed tbh , but all in all really nice place staff are lovely and so polite and it quiet and peecefull so nicely done out just shame i never got email to go back as my lines got darker but hey hoo

  • 5/5 TF C. 1 year ago on Google
    Fantastic service. Staff are friendly, polite and professional. We got not only photos but videos of the scan as well! Highly recommended.

  • 5/5 Mareter G. 11 months ago on Google
    Fantastic staff. The moment I came in they made me feel at ease. Fast service. Although I booked quite late they were still able to accommodate me. I would definitely recommend going here.

  • 1/5 Slim C. 9 months ago on Google
    This was reported in the ‘Metro’ newspaper today based on reports from the CQC. (22-05-2023) The 23 private and NHS hospitals which were rated 'inadequate' during their most recent CQC inspection included: Gosforth Private Clinic, Newcastle. Following the reply on 12-07-2023: Good to hear that there are improvements, pity that the CQC doesn’t seem to follow up with this in the inspection reports section. The CQC website notes that the original inspection was September 2021, CQC returned December 2021 (not 2 years ago!) and there seem to be 14 areas listed for the ‘inadequate’ grading, this was then followed up in February 2022 (not 2 years ago!) and it seems there are 10 areas listed from them for ‘inadequate’. CQC inspection report February 2022: ‘Updated 17 February 2022 This is our first inspection of this location. We rated it as inadequate because: The provider was unable to provide any policies, procedures, risk assessments or standard operating procedures that they used to make sure patients were safe from the risk of harm. There was no policy in place accessible to staff about how to manage deteriorating patients. There was no information for staff working at the service about their responsibilities in relation to clinical records. There were no clinical records held onsite, the provider was unclear how clinicians documented in and managed clinical records and there was no policy stating how or where clinical records should be stored. The provider was unable to assure us that there was a consent policy or that staff followed the correct process to obtain patient consent. The provider had no duty of candour policy and was unsure of their full responsibilities in the case of an incident requiring formal duty of candour. The provider kept staff files, but these were not all up to date. There was no process in place to assure the provider that staff had an up to date registration, revalidation or performance appraisal nor was there a system in place to check staff working at the service had undergone up to date statutory and mandatory training. There was a limited governance processes in place, and this did not include how the provider monitored performance to ensure care and treatment was delivered in line with national guidance or the regulations. The provider did not have a safeguarding policy that was accessible to all staff. The safeguarding lead had not undergone the relevant training required to be a safeguarding lead and the staff we spoke with did not fully understand their responsibilities in relation to safeguarding vulnerable adults or children or who they would contact should they have concerns about the safety of a person. There was limited evidence of cleaning schedules and when we inspected the clinic rooms, we found some equipment to be visibly dusty. National guidance had not been followed for two procedures carried out in theatre. This increased the infection control risk to patients. Following this inspection, under Section 31 of the Health and Social Care Act 2008, we suspended the provider in respect to the regulated activities for a limited time to give the provider opportunity to take action to reduce risks to patients. We took this urgent action as we believed a person would or may be exposed to the risk of harm if we had not done so.’

  • 5/5 Simon D. 9 months ago on Google
    We’ve had such wonderful experience’s with all the staff. Always very helpful, running on time and kind people. Would recommend to everyone.

  • 5/5 Niamh O. 3 years ago on Google
    Went for a 4d scan. It was a nice relaxing experience in a clean and safe environment. Staff were friendly and helpful too. We were quickly seen and great reassurance that baby is growing well. This was my second time having gone with my first baby and would recommend the experience


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