Best places: Medical clinics in Newcastle upon Tyne, United Kingdom

👍👍 Great friendly staff and very knowledgeable

😠 Used to like this practice however has gone down hill ! Had a very rude and upsetting encounter with one of the docs and left in tears ! Not to mention that regardless if you have an exemption card they refuse to let you in without a mask ! The whole point of an an exemption card (for whatever reaso...

😠 I booked a scan online and the system booked June 2022, pointless as the baby will be here by then. Someone called and tried to reschedule but I couldn't do dates they offered and was told to email for refund. I have several times, and called but nobody answers. If you want good service go elsewhere...

😠 Words can't describe just how pathetic and rude the receptionists are at this surgery. I urge you to never even consider joining unless you want to end up being treat like the muck on the bottom of your shoe. The doctors have had me waiting for ages only to later ask the rude receptionists who confi...

😠 Horrible experience!!! I booked a smear as I found a lump on my cervix which was worrying me, also very new to the area. The nurse I had (blond/fair hair, maybe 50s/60s with glasses) could use a refresher on patient communication and turn her empathy switch on. She looked at me like I needed to be s...

😠 Had asked the practice manager about new cancer trials and if I could be put forward Brian rang me and told myself that the surgery was not taken part I would have to join another doctors to be considered? I rang the kings college London only to be told yes this surgery was taking part and of course...

😠 Worst customer service I have ever experienced! The receptionist have no patient care what so ever! I called at 4.02 to order I repeat prescription as I had ran out! And was told over and over again the same thing! No one at all could help and take my order!! I work and have a family and forgot to c...

😠 The administration process from this medical centre is absolutely terrible ! I have been trying to get into consultation since I have arrived in the UK (6 months ago) but simply do not answers the calls. The wellbeing department from the University had to intervene on my behalf for them to even pick...

🫤 This medical practice is just terrible. Some of the doctors are helpful, but my assigned GP is dismissive, ineffectual, interrupts constantly (when she has just asked for details) and then talks down to you like a child (I'm late thirties). The older reception staff are rude, unhelpful and accusato...

😠 Unprofessional and unreliable medical group. Trying to make an appointment with them is an absolute joke. They do not care for pregnant women and elderly people. I have to go to the hospital or mau to get a diagnosis as they say they can’t give me an appointment because they are fully booked by 9AM...