2/5 Pandu S. 2 years ago on Google
We
stayed
here
wtih
family
for
3
nights,
the
name
of
Novotel
means
good
quality
and
services,
but
they
cannot
maintain
their
good
name
in
this
hotel.
The
hotel
reducing
for
the
quality
if
compare
with
other
novotel
hotel
in
other
city
that
I
have
been
stayed,
need
big
attention
from
the
management
to
improve
this
old
hotel.
I
don't
know
why
the
management
reduce
the
quality,
maybe
because
there
is
new
novotel
suites
malioboro
hotel
so
they
don't
give
big
attention
for
this
old
hotel
some
to
be
improved
are
:
1.
We
stayed
in
8th
floor
the
light
in
the
room
is
not
comfortable,
they
only
give
3
desk
lamps
with
low
lumens,
no
ceiling
light.
(Stay
in
the
dark)
2.
The
wall
in
the
room
need
to
be
repain
and
also
the
bathroom
and
the
bed
need
to
be
upgrade.
3.
Although
the
room
were
cleaned
everyday
but
they
not
cleaned
enough.
4.
The
electrical
socket
in
the
room
need
to
be
added
they
only
give
1
or
2
free
electrical
socket
for
charging
our
gadget
and
the
position
are
far
from
the
bed,
or
we
have
to
pull
out
the
light
cable
for
additional
socket.(typical
old
hotel)
5.
The
smell
in
corridor
and
lift
were
not
good,
need
to
add
more
air
refreshener.
6.
The
laundry
have
no
fragrance.
7.
The
breakfast
menu
need
to
be
upgrade
as
4
star
hotel
standard.
Overall
we
are
disappointed
to
stay
in
this
novotel
hotel
not
like
we
expected
stay
in
4
star
hotel,
need
big
change
for
management
to
be
improved
with
quality
and
4
star
hotel
sandard,
dont
just
because
you
have
another
new
hotel
nearby
then
you
reduce
the
quality.
1 person found this review helpful π